Best Western Premier Heronston Hotel & Spa

4.0 star property

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Photo gallery for Best Western Premier Heronston Hotel & Spa

Terrace/patio
Fitness facility
Interior
Desk, laptop workspace, iron/ironing board, free WiFi
Breakfast and dinner served

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Gym

Explore the area

View in a map
Ewenny Road, Bridgend, Wales, CF35 5AW
  • Place, Ewenny Priory Church
    ‪2 min drive‬
  • Place, Cardiff Bay
    ‪33 min drive‬
  • Place, Principality Stadium
    ‪38 min drive‬
  • Airport, Cardiff (CWL-Cardiff Intl.)
    ‪35 min drive‬

Room options

Standard Room, 1 Double Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Superior Room, 1 Double Bed, Non Smoking

  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Superior Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Standard Room, Multiple Beds, Non Smoking

  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

Suite, 1 Double Bed, Non Smoking

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Family Room, Multiple Beds, Non Smoking

  • 40 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

Standard Double Room

  • Sleeps 2
  • Free Wi-Fi

Superior King Room-Non-Smoking

  • Sleeps 2
  • Free Wi-Fi

Deluxe Room, 2 Single Beds, Non Smoking

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Deluxe Room, 1 Double Bed, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Deluxe Room, 1 King Bed, Non Smoking (Converts to 2 Twin Beds)

9.6 out of 10
Exceptional
(8 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Deluxe Room, 1 Double Bed, Non Smoking (with Sofabed)

9.0 out of 10
Wonderful
(10 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

Junior Suite, 1 Queen Bed, Non Smoking (with Sofabed)

9.0 out of 10
Wonderful
(2 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

Deluxe Room, 1 Double Bed, Accessible, Ground Floor (Walk-in Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Deluxe Double Bed Room

  • Sleeps 2
  • Free Wi-Fi

Similar properties

About this property

Best Western Premier Heronston Hotel & Spa

Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, massage/treatment rooms, 24-hour room service and dry cleaning are on-site.
Best Western Premier Heronston Hotel & Spa offers 75 accommodations with coffee/tea makers and a hairdryer. LCD televisions come with satellite channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Bridgend hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

Children aged under 17 years old are not allowed in the fitness facility without adult supervision. Guests aged under 17 years old are not allowed in the fitness facility.

Guests can pamper themselves by indulging in the on-site spa services. There are 3 treatment rooms. Services include hot stone massages, facials, body scrubs and body treatments.
Our customers tell us that they can't get enough of the helpful staff at Best Western Premier Heronston Hotel & Spa. During your stay, you'll be within walking distance of Ewenny Priory Church. Free WiFi in public areas, free self-parking and a restaurant are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a gym
  • Just a 2-minute drive from Ewenny Priory Church and a few minutes from Church of St Aengus
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A fitness centre, spa services, and a terrace are also featured at the business-friendly Best Western Premier Heronston Hotel & Spa. Free self parking is available.

This 4-star Bridgend hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.
Crane – This restaurant serves breakfast and dinner.
Ewennys Bar & Grill – This bar only serves dinner. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 18.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Crane
  • Ewennys Bar & Grill

Things to do

  • Gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • 3 treatment rooms
  • Body scrubs
  • Facials
  • Hot stone massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Grab bar near toilet (66 centimetre high)
  • Lift (79 centimetre wide door)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (109 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3 AM

Contactless check-in and check-out are available

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 10:30 AM

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

The property hosts various banquet events throughout the year. Guests may be able to hear event related noise at any time.

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Sunday:
  • Full-service spa
The following facilities are closed on Sunday:
  • Restaurant

Access methods

Staffed front desk

Pets

  • Pets: GBP 10.00 per pet, per night
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 18.95 per person
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This property provides access to the Leisure Club and Spa for guests under 17 years old from 7 to 9 AM and from 5 to 7 PM. The Leisure Club must be booked in advanced through reception.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Best Western Heronston Hotel Bridgend

Best Western Heronston Hotel

Best Western Heronston Bridgend

Best Western Heronston

Bridgend Best Western

Best Western Bridgend

BEST WESTERN Heronston Hotel & Spa Bridgend, Wales

Premier Heronston & Bridgend

Best Western Heronston Hotel Spa

Best Western Premier Heronston Hotel Spa

Best Western Premier Heronston Hotel & Spa Hotel

Best Western Premier Heronston Hotel & Spa Bridgend

Best Western Premier Heronston Hotel & Spa Hotel Bridgend

Best Western Premier Heronston Hotel & Spa Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 66 out of 140 reviews
Rating 8 - Good. 36 out of 140 reviews
Rating 6 - Okay. 19 out of 140 reviews
Rating 4 - Poor. 12 out of 140 reviews
Rating 2 - Terrible. 7 out of 140 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Elliot

Liked: Cleanliness, staff & service, amenities
Good clean room
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

PHILIP

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good have stayed here many times now always reliable
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy check in service available by email, staff are very friendly. I had a good room that looks fresh and upto date and the bed was really comfortable, i normally find beds a problem but this was a good one. I have stayed here before when on business and would highly recommend.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a lovely hotel with friendly and helpful staff. There were good breakfast options and plenty of parking. I would stay here again.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

ALFRED

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice and clean with friendly staff’s
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Josephine

Liked: Cleanliness, property conditions & facilities, room comfort
Was amazing
Stayed 1 night in Feb 2025
Verified

6/10 Okay

Sarah

Liked: Staff & service, amenities, property conditions & facilities
Room was fine and the breakfast was good. The pool was closed
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

3 Night business trip

Great well price food, friendly staff & excellent facilities
Stayed 3 nights in Nov 2024
Verified

8/10 Good

Jasmine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice refurbished room, quite spacious.
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2 night business trip

All as one would expect friendly staff, warm welcome with comfortable rooms
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

3 night business trip

Helpful friendly staff, great service and good food in the restaurant.
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Multi night stay business trip

Welcoming and friendly staff Good restaurant menu
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2 night Business trip

Great friendly staff, Good value for momey restaurant and with greatly improved service
Stayed 2 nights in Feb 2025
Verified

8/10 Good

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything we needed… pool is nice and the place may look shabby on the outside but is really together on the inside! Friendly staff!
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Solo business trip

Welcoming friendly staff, comfortable and clean room Good food with prompt service
Stayed 1 night in Oct 2024
Verified

8/10 Good

Hugh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel had recently had an uplift all area's felt clean and modern. Good clean, spacious room, comfortable bed. Unfortunately swimming pool was out of order which was a disappointment, as,it was something we had looked forward to enjoying. Staff helpful and pleasant, good parking.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Christmas Eve and Christmas night stay. Friendly staff, brilliant rooms and great breakfast. A++++
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Peace and relaxation

Excellent stay. Friendly staff. The sauna, steam and gym facilities were just what I needed. I enjoyed the pool as well.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Josephine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing the only issue is the floors needed a little more sweeping and dry mopping.
Stayed 1 night in May 2025
Verified

8/10 Good

Michele

Liked: Cleanliness, staff & service, room comfort

Friendly hotel

Nice room. Had vegan breakfast option which is always a plus for me. Small gym but enough equipment for the size
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Nosher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed mattress was a little hard other than that great
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

3 night Business trip

Friendly welcoming staff, Bar restaurant no back on par with great good choice and prompt service
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and helpful and the hotel has been recently refurbished inside only. Could do with the car park being done too.
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful from the cleaners to the bar and restaurant staff.Room was nice and big and partially updated.
Stayed 2 nights in Nov 2024