Clayton Hotel Cardiff

4.0 star property
VIP Access

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Photo gallery for Clayton Hotel Cardiff

Exterior
Reception
Lobby
Executive Double Room, 1 Double Bed | 1 bedroom, in-room safe, desk, laptop workspace
Daily full breakfast (GBP 15.95 per person)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Air conditioning
  • Bar
  • Gym
  • Room service
  • 24/7 front desk

Explore the area

View in a map
St Mary Street, Cardiff, Wales, CF10 1GD
  • Cardiff Castle
    ‪8 min walk‬
  • Cardiff University
    ‪19 min walk‬
  • Principality Stadium
    ‪1 min drive‬
  • Cardiff (CWL-Cardiff Intl.)
    ‪22 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Deluxe Double Room, 1 Double Bed

9.4 out of 10
Exceptional
(33 reviews)
  • 15 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Executive Double Room, 1 Double Bed

8.8 out of 10
Excellent
(5 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Twin Room

8.6 out of 10
Excellent
(34 reviews)
  • 15 sq m
  • City view
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

Executive Double Single Room

9.0 out of 10
Wonderful
(2 reviews)
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Deluxe Triple Room, 3 Single Beds

9.4 out of 10
Exceptional
(3 reviews)
  • 15 sq m
  • Sleeps 3
  • 3 Single Beds

Deluxe Double Double Room

9.4 out of 10
Exceptional
(3 reviews)
  • 15 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

Clayton Hotel Cardiff

Eco-certified hotel with 24-hour fitness centre and 24-hour front desk
Along with a restaurant, this smoke-free hotel has a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include coffee/tea in a common area, dry cleaning and a 24-hour front desk.
Clayton Hotel Cardiff offers 216 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Televisions come with digital channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Cardiff hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
The breakfast at Clayton Hotel Cardiff gets high marks from our customers. During your stay, you're just a quick walk from Principality Stadium. You'll find features such as free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the central location
  • Within a 15-minute walk of Principality Stadium and Cardiff Castle
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There are 7 meeting rooms available. A 24-hour fitness centre, a terrace, and multilingual staff are also featured at the eco-certified Clayton Hotel Cardiff.

This 4-star Cardiff hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
View Bar & Restaurant – This restaurant serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 15.95 for adults and GBP 7.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • View Bar & Restaurant

Things to do

  • 24-hour gym
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 7 meeting rooms
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 11 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2011
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 15.95 for adults and from GBP 7.95 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector and window guards
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Clayton Hotel Cardiff formerly Maldron Hotel Cardiff
Clayton Hotel formerly Maldron Hotel
Clayton Cardiff formerly Maldron Cardiff
Clayton Cardiff

Clayton Hotel Cardiff Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 556 out of 1008 reviews
Rating 8 - Good. 278 out of 1008 reviews
Rating 6 - Okay. 113 out of 1008 reviews
Rating 4 - Poor. 39 out of 1008 reviews
Rating 2 - Terrible. 22 out of 1008 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Tom

Travelled with partner
Liked: Amenities
Good location for stadium, was doing hyrox event Very close to train station. A bit noisy but expected as close to city center
Stayed 1 night in May 2025

6/10 Okay

Liam

Used self check in on arrival which was good but staff walked past several times without an hello and we also used self check out and again no goodbye. So we had zero interaction with staff which didn’t appear very welcoming. The window in the room looked into the interior of the building and into other windows so didn’t feel very private. Room has been updated since I last stayed but it still feels quite unmanaged, scuff marks on walls, toilet seat coming of the toilet etc. The whole place just needs that bit more attention to detail.
Stayed 1 night in May 2025

8/10 Good

Ekundayo

Business traveller
Liked: Staff & service, property conditions & facilities
Stayed 2 nights in May 2025

6/10 Okay

Richard

Stayed 1 night in May 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a lovely time in the hotel from check in to check out staff friendly, room was lovely and clean.
Stayed 1 night in May 2025

8/10 Good

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities
Very Good
Stayed 2 nights in May 2025

8/10 Good

David

Stayed 4 nights in May 2025

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Suzette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Stuart

Travelled with family
Stayed 1 night in May 2025

6/10 Okay

Michael

Liked: Property conditions & facilities, room comfort

An Ok stay

A 2 night stay ….. we’ve Stayed in Clayton hotels before , but for some reason this hotel seamed bang average . Corridors and rooms looked a little tired , marks on carpets and lots of maintenance issues in the room .restaurant and reception areas looked fine . Breakfast was ok but overall expected better . We stayed a night in the premier inn opposite on day 1 which was a really nice experience in rooms and communal areas where lovely , clean and fresh .day 2 and 3 we thought we’d treat ourselves to the Clayton and I really didn’t see the extra £75 difference per night . Wouldn’t return as our experience in the hotel wasnt up to the price tag per night. Overall Disappointed in the Clayton.
Stayed 2 nights in May 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Wendy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Closeto railway station
Stayed 1 night in May 2025

8/10 Good

Dean

Stayed 1 night in Feb 2025

8/10 Good

peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean tidy and staff really helpful
Stayed 1 night in May 2025

10/10 Excellent

Marianna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exactly what we needed

Easy check in , close to where we needed to go
Stayed 1 night in May 2025

8/10 Good

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Chrystelle

Stayed 1 night in May 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff and hotel, fab location everything is within walking distance
Stayed 1 night in May 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Loved itv
Stayed 1 night in Apr 2025