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Holiday Inn Cardiff City Centre by IHG

3.5 star property

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Photo gallery for Holiday Inn Cardiff City Centre by IHG

Experience the sleek entrance of this hotel, featuring a covered walkway and illuminated signage.
Guests can enjoy a beachside retreat with access to the ocean, a sandy shore, and scenic views.
Work and unwind in this spacious room with a large table, comfortable office chairs, and a flat-screen TV.
Relax in this stylish living area with a large flat-screen TV, comfortable seating, and a cozy reading nook.
Relax in our inviting lobby with a comfortable sofa and coffee table, surrounded by lush greenery and a stylish bar area.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Air conditioning
  • 24/7 front desk
  • Bar
  • Parking available

Explore the area

Map
Castle Street, Cardiff, Wales, CF10 1XD
  • Cardiff Castle
    ‪1 min walk‬
  • St. David's
    ‪8 min walk‬
  • Principality Stadium
    ‪1 min drive‬
  • Cardiff (CWL-Cardiff Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible | 1 bedroom, desk, blackout curtains, soundproofing

Standard Room, 1 Double Bed, Accessible

10.0 out of 10
Exceptional
(2 reviews)
  • 21.00 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed

Standard Room, 1 Double Bed with Sofa bed | 1 bedroom, desk, blackout curtains, soundproofing

Standard Room, 1 Double Bed with Sofa bed

8.6 out of 10
Excellent
(21 reviews)
  • 21.00 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds | 1 bedroom, desk, blackout curtains, soundproofing

Standard Room, 2 Single Beds

9.0 out of 10
Wonderful
(20 reviews)
  • 21.00 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed (Minibar)

Combined shower/bathtub, hair dryer, towels

Standard Room, 1 Double Bed (Minibar)

  • 21.00 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

1 bedroom, desk, blackout curtains, soundproofing

Standard Room, 1 Double Bed, Non Smoking

8.8 out of 10
Excellent
(23 reviews)
  • 21.00 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room

Premium Room | 1 bedroom, desk, blackout curtains, soundproofing

Premium Room

8.0 out of 10
Very good
(1 review)
  • 23.00 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room

Standard Room | 1 bedroom, desk, blackout curtains, soundproofing

Standard Room

  • 21.00 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 Double Bed

1 bedroom, desk, blackout curtains, soundproofing

Standard Room, 1 Double Bed

7.6 out of 10
Good
(25 reviews)
  • 21.00 sq m
  • Sleeps 2
  • 1 Double Bed

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4.7 out of 5, Exceptional, (1394)
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About this property

Holiday Inn Cardiff City Centre by IHG

Eco-certified hotel with 24-hour front desk and restaurant
A restaurant, a bar/lounge and self parking are available at this hotel. WiFi in public areas is free. Additionally, a business centre, conference space and dry cleaning are on-site.
Holiday Inn Cardiff City Centre by IHG offers 157 accommodations with free newspapers and coffee/tea makers. Flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit and hairdryers.

This Cardiff hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

The sightseeing around Holiday Inn Cardiff City Centre by IHG gets high marks from our customers. During your stay, you're just a quick walk from Principality Stadium. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Enjoy American cuisine while dining at Junction Restaurant
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, a business centre and 11 meeting rooms
  • Guests have great things to say about the clean guestrooms and the central location
  • Steps from Animal Wall and Bute Park
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and 11 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 8633 square feet (802 square metres) and includes conference space. The eco-certified Holiday Inn Cardiff City Centre by IHG also features multilingual staff, a garden, and laundry facilities. For a fee, parking is available.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:30 AM.
Junction Restaurant – This restaurant specialises in American cuisine and only serves light fare. Guests can enjoy drinks at the bar.
Callaghans Sports Bar – This pub only serves light fare.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, English, French, German, Italian, Lithuanian, Polish, Portuguese, Spanish, Welsh

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (GBP 16 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 14 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Callaghans Sports Bar
  • Junction Restaurant

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 11 meeting rooms
  • 8,633 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 14.00 per person
  • Uncovered self-parking fee: GBP 16 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cardiff City Centre Holiday Inn
Holiday Inn Cardiff City Centre
Holiday Inn Hotel Cardiff City Centre
Cardiff Holiday Inn
Holiday Inn Cardiff City Centre Hotel Cardiff
Holiday Inn Cardiff City Centre Wales
Holiday Inn Cardiff City Centre Hotel
Cardiff City By Ihg Cardiff
Holiday Inn Cardiff City Centre
Holiday Inn Cardiff City Centre by IHG Hotel
Holiday Inn Cardiff City Centre an IHG Hotel
Holiday Inn Cardiff City Centre by IHG Cardiff
Holiday Inn Cardiff City Centre by IHG Hotel Cardiff

Holiday Inn Cardiff City Centre by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 493 out of 1002 reviews
Rating 8 - Good. 342 out of 1002 reviews
Rating 6 - Okay. 121 out of 1002 reviews
Rating 4 - Poor. 30 out of 1002 reviews
Rating 2 - Terrible. 16 out of 1002 reviews

8.6/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

philip

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2025

10/10 Excellent

Sara

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location for city center and castle. Staff extremely helpful and friendly.
Stayed 1 night in Apr 2025

10/10 Excellent

NEIL

Stayed 1 night in Apr 2025

10/10 Excellent

North Wales

Stayed 1 night in Mar 2025

6/10 Okay

Vicky

Business traveller
Disliked: Staff & service
Stayed 1 night in Apr 2025

6/10 Okay

Dave

Stayed 1 night in Mar 2025

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Jonathan

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Kerry

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Gethin

Stayed 1 night in Mar 2025

6/10 Okay

Chris, Stoke on Trent

Liked: Staff & service
Tired rooms, expensive parking.
Stayed 1 night in Mar 2025

10/10 Excellent

Vanessa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, great staff, everything we needed. Would definitely recommend.
Stayed 2 nights in Mar 2025

10/10 Excellent

Heather

Stayed 1 night in Mar 2025

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A 1 service

Absolutely brilliant stay hotel very clean staff so professional with a 1 service
Stayed 2 nights in Mar 2025

6/10 Okay

Philippa

Business traveller, Travelled with partner
Very tired bedrooms, small double bed, no usb sockets, just a bit dated Dirty windows and metalwork by window at breakfast, probable blinds be better Pastries big dry Hash browns oven cooked not fried so very dry Nice restaurant staff
Stayed 1 night in Mar 2025

10/10 Excellent

Mac

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will stay again & very happy!

Great location, fantastic nights sleep & lovely breakfast to complete the stay & get me on my way happy!
Stayed 1 night in Mar 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

4/10 Poor

Rhiannon

Travelled with group
Liked: Cleanliness
Disliked: Room comfort
Stayed 1 night in Mar 2025

8/10 Good

Carys

Liked: Cleanliness, staff & service, property conditions & facilities
It was convenient for a 1 night stay but I was unhappy with the fact that parking is advertised but when your info comes through there is only LIMITED parking available! When I requested to book in advance that was not possible! I feel the original information about the hotel should highlight the fact there are only limited spaces
Stayed 1 night in Mar 2025

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was as described and well provisioned. The breakfast was the best I have had in a hotel in a very long time.
Stayed 1 night in Feb 2025

10/10 Excellent

Sara

Travelled with partner
Liked: Amenities
Handy central hotel. Beware of parking though as per day not 24 hours from when you arrive
Stayed 1 night in Mar 2025

4/10 Poor

Dorian

Disliked: Property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Rhiannon

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025