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Holiday Inn Express Cardiff Bay by IHG

3.0 star property

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Photo gallery for Holiday Inn Express Cardiff Bay by IHG

Exterior
Exterior
Lobby
Sports facility
Terrace/patio

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Parking available
  • Business services
  • Bar

Explore the area

View in a map
Longueil Close, Cardiff, Wales, CF10 4EE
  • Place, Cardiff Bay
    ‪1 min walk‬
  • Place, Wales Millennium Centre
    ‪9 min walk‬
  • Place, Utilita Arena Cardiff
    ‪12 min walk‬
  • Airport, Cardiff (CWL-Cardiff Intl.)
    ‪25 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed (with Free Hot Breakfast)

Room amenity

Standard Room, 1 Double Bed (with Free Hot Breakfast)

8.6 out of 10
Excellent
(24 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room (with Free Hot Breakfast)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room (with Free Hot Breakfast)

8.0 out of 10
Very good
(17 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 Double Bed (with Free Hot Breakfast)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Double Bed (with Free Hot Breakfast)

7.0 out of 10
Good
(19 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds, Accessible (with Free Hot Breakfast)

Standard Room, 2 Single Beds, Accessible (with Free Hot Breakfast) | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Single Beds, Accessible (with Free Hot Breakfast)

7.8 out of 10
Good
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 2 Single Beds (with Free Hot Breakfast)

Room amenity

Standard Room, 2 Single Beds (with Free Hot Breakfast)

8.0 out of 10
Very good
(24 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 King Bed (with Free Hot Breakfast)

Room amenity

Standard Room, 1 King Bed (with Free Hot Breakfast)

7.0 out of 10
Good
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Express Cardiff Bay by IHG

Hotel with a restaurant, near Cardiff Bay
A restaurant, a bar/lounge and a snack bar/deli are available at this hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include self parking, coffee/tea in a common area and a business centre.
Holiday Inn Express Cardiff Bay by IHG offers 87 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with satellite channels. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express Cardiff Bay by IHG. During your stay, you'll be within walking distance of Cardiff Bay. Features include free breakfast and free WiFi in public areas, plus a restaurant.
  • Free buffet breakfast offered
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self-parking available for a fee
  • Amenities include a front desk safe, a business centre and 2 meeting rooms
  • Just a 4-minute drive from Cardiff Bay and a few minutes from Cardiff Castle
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available. WiFi is free in public spaces.

A business centre and 2 meeting rooms are available. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express Cardiff Bay by IHG. For a fee, parking is available.

Smoking is allowed in designated areas at this 3-star Cardiff hotel.

Guests are served a free buffet breakfast.
Holiday Inn Express Cardiff Bay by IHG has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 10 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • Business centre

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Handrails in hallways
  • Handrails in stairways
  • In-room roll-in shower
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: GBP 10.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cardiff Bay Holiday Inn Express
Holiday Inn Express Cardiff Bay
Holiday Inn Express Hotel Cardiff Bay
Holiday Inn Cardiff Bay
Holiday Inn Express Cardiff Bay Hotel Cardiff
Holiday Inn Express Cardiff Bay Wales
Holiday Inn Express Cardiff Bay Hotel
Express Cardiff By Ihg Cardiff
Holiday Inn Express Cardiff Bay
Holiday Inn Express Cardiff Bay by IHG Hotel
Holiday Inn Express Cardiff Bay an IHG Hotel
Holiday Inn Express Cardiff Bay by IHG Cardiff
Holiday Inn Express Cardiff Bay by IHG Hotel Cardiff

Holiday Inn Express Cardiff Bay by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 428 out of 1006 reviews
Rating 8 - Good. 395 out of 1006 reviews
Rating 6 - Okay. 123 out of 1006 reviews
Rating 4 - Poor. 39 out of 1006 reviews
Rating 2 - Terrible. 21 out of 1006 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

6/10 Okay

Stella

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2025

8/10 Good

Gwyn

Travelled with group
Liked: Cleanliness, staff & service, amenities
Quiet area Helpfull staff Clean room
Stayed 2 nights in Nov 2025

8/10 Good

WEN-CHENG

Travelled with group
Liked: Cleanliness, staff & service, amenities
FRIENDLY STAFF CLEAN ROOMS NICE HOTEL
Stayed 1 night in Nov 2025

10/10 Excellent

Dominic

Stayed 2 nights in Nov 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel.
Stayed 2 nights in Nov 2025

8/10 Good

Robin

Travelled with family
Liked: Cleanliness, staff & service, amenities
Spotless room staff very helpful and friendly
Stayed 1 night in Oct 2025

4/10 Poor

Fiona

Travelled with family
Liked: Cleanliness
Something wrong with the drainage system in the bathroom- the toilet and sink kept filling up. Staff not always on front desk to report. Room number 12
Stayed 2 nights in Oct 2025

10/10 Excellent

Violet

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Oct 2025

6/10 Okay

Delbert

Stayed 4 nights in Oct 2025

10/10 Excellent

Olena

Stayed 2 nights in Oct 2025

8/10 Good

Richard

Liked: Cleanliness
Room was fine, but check in is at 3pm, not 2pm as advertised
Stayed 1 night in Oct 2025

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service, lovely friendly staff. Clean rooms and great breakfast.
Stayed 1 night in Oct 2025

10/10 Excellent

Jacques

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Could not fault it.
Stayed 1 night in Oct 2025

10/10 Excellent

Bernard

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I spent four nights for business trip. Polite and friendly staff and warm welcome. Room clean, comfortable and pleasant. Parking not a problem The location was perfect for getting to my workplace. Breakfast was excellent, tasty and provided a great start to the day Thank you, great job!
Stayed 4 nights in Oct 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2025

8/10 Good

Randolph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our accessible room had a wet room. The water did not drain very quickly which resulted in the whole floor becoming very wet. Also, the toilet took a lot of flushing to clear. Other than that the room was very convenient, close to the lift. The beds were very comfortable.
Stayed 3 nights in Oct 2025

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My partner is NCGI so when we asked for gluten free stuff for breakfast they were more than accommodating
Stayed 1 night in Oct 2025

8/10 Good

Stephen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good and easy parking
Stayed 1 night in Sep 2025

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Faith

Stayed 1 night in Sep 2025

8/10 Good

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff and clean room.
Stayed 1 night in Oct 2025

8/10 Good

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, close to where I needed to be,
Stayed 1 night in Sep 2025

6/10 Okay

Ben

Travelled with group
Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

8/10 Good

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was really good
Stayed 6 nights in Sep 2025

6/10 Okay

Gokmen

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Ok

I ask for bucket of ice and they said they don’t give bucket of ice to customers to take it to their bedrooms. Also I did put on booking that we are staying in their hotel for my daughter’s 11th birthday and they didn’t even say happy to her when we checking in. Saturday night is expensive I know that but room they give us for family room was very small
Stayed 1 night in Sep 2025