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Holland House Hotel Cardiff By Sunday

4.0 star property

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Indoor pool
Classic Triple Room, 1 Double Bed | 1 bedroom, in-room safe, desk, laptop workspace
Sauna, hot tub, steam room, body treatments, aromatherapy
Lobby
Breakfast and dinner served

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking available
  • Spa
  • Bar
  • Gym

Explore the area

View in a map
24-26 Newport Road, Cardiff, Wales, CF24 0DD
  • Cardiff Castle
    ‪12 min walk‬
  • Cardiff University
    ‪17 min walk‬
  • Principality Stadium
    ‪2 min drive‬
  • Cardiff (CWL-Cardiff Intl.)
    ‪23 min drive‬

Room options

View all photos for Classic Triple Room, 1 Double Bed

Classic Triple Room, 1 Double Bed | 1 bedroom, in-room safe, desk, laptop workspace

Classic Triple Room, 1 Double Bed

  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed | 1 bedroom, in-room safe, desk, laptop workspace

Classic Double Room, 1 Double Bed

7.8 out of 10
Good
(28 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | 1 bedroom, in-room safe, desk, laptop workspace

Superior Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Suite, 1 Double Bed

Deluxe Suite, 1 Double Bed | 1 bedroom, in-room safe, desk, laptop workspace

Deluxe Suite, 1 Double Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Panoramic Room, 1 Double Bed, City View

Panoramic Room, 1 Double Bed, City View | 1 bedroom, in-room safe, desk, laptop workspace

Panoramic Room, 1 Double Bed, City View

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

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About this property

Holland House Hotel Cardiff By Sunday

Hotel with a full-service spa, near Principality Stadium
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a conference centre are on-site. Housekeeping is available on request.
Holland House Hotel Cardiff By Sunday offers 172 accommodations with a safe and coffee/tea makers. 30-inch flat-screen televisions come with satellite channels. Bathrooms include a separate bath and shower with a deep soaking bath, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. In-room massages, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

Children aged under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Spa Naturel has 9 treatment rooms. Services include deep-tissue massages, hot stone massages, facials and body wraps. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us that they can't get enough of the comfortable beds at Holland House Hotel Cardiff By Sunday. During your stay, you're just a quick walk from Capitol Shopping Centre. Enjoy features like free WiFi in public areas, plus a full-service spa and an indoor pool.
  • Free WiFi and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Continental breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself to deep-tissue massages, facials or manicures and pedicures at Spa Naturel
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and fitness classes
  • Guests really like the accommodation for the comfy beds, spaciousness and cleanliness
  • Just a 2-minute drive from Cardiff Castle and a few minutes from Principality Stadium
  • Dogs welcome for a fee
Holland House Hotel Cardiff By Sunday offers its guests a full-service spa, an indoor pool, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Spa services, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Holland House Hotel Cardiff By Sunday. Parking is available for a fee.

This 4-star Cardiff hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7:30 AM to 10 AM.
Urban Bar & Kitchen – This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

Languages

English, French, Hungarian, Polish, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (GBP 21 per day)

Food and drink

  • Daily continental breakfast available 7:30 AM to 10 AM for a fee: GBP 15 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Urban Bar & Kitchen

Things to do

  • Fitness classes
  • Full-service spa
  • Gym
  • Indoor pool

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference centre
  • Meeting rooms

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift (81 centimetre wide door)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk (102 centimetre high)

More

  • 1 building
  • 15 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Mini-fridge

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 30 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Pool fee: GBP 10.00 per person, per night
  • Spa fee: GBP 10.00 per person, per night
  • Hot tub fee: GBP 10.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately GBP 15 per person
  • Self-parking fee: GBP 21 per day
  • Pet fee: GBP 30 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Front desk staff will greet guests on arrival at the property.
£10 is charged per adult, per entrance to access the pool area. Children under 16 years old are allowed in the pool when accompanied by an adult, to a maximum of 2 children per adult. Adults must be in the water to actively supervise children.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Holland Hotel Cardiff
Holland House Mercure Cardiff
Hotel Mercure Holland House Cardiff
Mercure Cardiff Holland Hotel
Mercure Cardiff Holland House
Holland House Hotel Cardiff
Mercure Holland Hotel Cardiff
Mercure Hotel Holland House
Mercure House Hotel Cardiff
Mercure Cardiff Holland House Hotel And Spa Wales
Mercure Holland House Cardiff Hotel Cardiff
Mercure Cardiff Holland House Hotel Spa
Holland House Hotel Cardiff By Sunday Hotel
Holland House Hotel Cardiff By Sunday Cardiff
Holland House Hotel Cardiff By Sunday Hotel Cardiff
Holland House Hotel Cardiff By Sunday Former Mercure Hotel

Holland House Hotel Cardiff By Sunday Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 468 out of 1000 reviews
Rating 8 - Good. 261 out of 1000 reviews
Rating 6 - Okay. 123 out of 1000 reviews
Rating 4 - Poor. 81 out of 1000 reviews
Rating 2 - Terrible. 67 out of 1000 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Brandon

Travelled with group
Liked: Room comfort
Disliked: Cleanliness
Tub wasnt clean, had to wash it myself before using. There were custies and hair in it. The bath mat was also gross. They charged £10 each per entry, per day, to use any of the facilities that are usually included in literally every other hotel ive stayed in. (£10 per day f
Stayed 2 nights in May 2025

6/10 Okay

Hannah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Nice hotel in a central location. Easy access to parking underneath. Spa and pool are nice could do with updating. Friendly staff, rooms are clean and comfortable with great views of the city.
Stayed 1 night in May 2025

6/10 Okay

steve

Disliked: Staff & service, room comfort

Sunday night away

Arrived at 2.00pm and was told we couldnt check-in until 3.00pm. After a drink in the bar, we returned to reception, the queue stretched out of the main door with customers waiting to check-in, finally checked in at 3.30pm. Maintenance had to be called to get the TV to work. Finally, two sessions in swimming pool cost £40 (£10/person/dip).
Stayed 1 night in May 2025

8/10 Good

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

SRINIVASULU, cayman brac

Liked: Cleanliness, staff & service
👍👍
Stayed 5 nights in May 2025

6/10 Okay

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor cooked breakfast.

Beeakfast. Suggest you temperature check food items. I was down at 6.30 for opening and beans were cold. Sausage uneatable. Continental absolutely spot on.
Stayed 1 night in May 2025

8/10 Good

Gareth

Business traveller
Liked: Cleanliness, amenities
Helpful and pleasant staff. The breakfast menu was somewhat restrictive.
Stayed 2 nights in May 2025

4/10 Poor

Mark

Business traveller
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Michelle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel room was spacious with excellent facilities and a fantastic view.
Stayed 1 night in May 2025

2/10 Terrible

Jade

Stayed 1 night in May 2025

10/10 Excellent

VENKAMMA, cayman brac

Liked: Cleanliness, staff & service, property conditions & facilities
One of the best hotel to stay in Cardiff city center, ideal location, friendly staff, clean and relaxed environment with a spa an additional attraction. Would love to return and highly recommended.
Stayed 1 night in May 2025

8/10 Good

Uwe

Stayed 1 night in May 2025

10/10 Excellent

Gareth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and location
Stayed 1 night in May 2025

10/10 Excellent

SRINIVASULU, cayman brac

Travelled with family
Liked: Amenities
Very friendly reception staff, daily house keeping, proximity to Cardiff city center and clean rooms.overall an excellent hotel to stay!
Stayed 5 nights in May 2025

10/10 Excellent

Shelagh

Stayed 1 night in May 2025

8/10 Good

Carl

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Front staff are great.

The front of house staff were very friendly and helpful. The lobby looks fantastic, but other areas look a little run down. (Especially the pool area)
Stayed 1 night in May 2025

10/10 Excellent

SRINIVASULU, cayman brac

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2025

8/10 Good

Lesley

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good night sleep just needs more tv chanels 😀

Stay was lovely very comfy beds , tv didn’t have many channels most didn’t work , shame we had too pay £10 for the pool it should be in with the price and breakfast was not disappointed no proper eggs only scrambled , no mushroom also
Stayed 1 night in May 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We didn't get a lot of time in Cardiff, but the hotel was spacious and comfortable! The parking was a little tight, but the room was fabulous.
Stayed 1 night in May 2025

10/10 Excellent

Simon

Stayed 1 night in Apr 2025

4/10 Poor

Richard

Business traveller
Disliked: Staff & service, property conditions & facilities

Check-in and billing a nightmare

Poor in many ways especially check-in and being overcharged
Stayed 1 night in Apr 2025

10/10 Excellent

SRINIVASULU, cayman brac

Stayed 1 night in May 2025

4/10 Poor

George

Business traveller
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Could be so much better

Sadly over tired ex-Mercure property, running three rebrands, Oyo, Happy and Holland House. Windows don’t open, air conditioning faulty in many rooms, so oil filled radiators, coolers and fans in many rooms. Lots of brown wood. Staff helpful and working hard in a difficult environment.
Stayed 2 nights in Apr 2025

2/10 Terrible

Danielle

Stayed 1 night in Apr 2025