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Parkway Hotel & Spa

4.0 star property

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Photo gallery for Parkway Hotel & Spa

Indoor pool, pool loungers
Indoor pool, pool loungers
Garden Suite | In-room safe, desk, iron/ironing board, free WiFi
2 bars/lounges
Property entrance

Reviews

9.0 out of 10
Wonderful

Popular amenities

Explore the area

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Cwmbran Drive, Cwmbran, Wales, NP44 3UW
  • Place, Bowlplex Cwmbran
    ‪3 min drive‬
  • Place, Llantarnam Grange Arts Centre
    ‪3 min drive‬
  • Place, Principality Stadium
    ‪23 min drive‬
  • Airport, Cardiff (CWL-Cardiff Intl.)
    ‪42 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room | In-room safe, desk, iron/ironing board, free WiFi

Deluxe Double Room

8.8 out of 10
Excellent
(53 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, 2 Single Beds

Twin Room, 2 Single Beds | In-room safe, desk, iron/ironing board, free WiFi

Twin Room, 2 Single Beds

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite

Junior Suite | In-room safe, desk, iron/ironing board, free WiFi

Junior Suite

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Garden Suite

Garden Suite | In-room safe, desk, iron/ironing board, free WiFi

Garden Suite

10.0 out of 10
Exceptional
(3 reviews)
  • Garden view
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse Suite

Penthouse Suite | In-room safe, desk, iron/ironing board, free WiFi

Penthouse Suite

  • Sleeps 2
  • 1 King Bed

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About this property

Parkway Hotel & Spa

This smoke-free hotel features a full-service spa, an indoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a fitness centre and a snack bar/deli.
Parkway Hotel & Spa offers 80 accommodations with laptop-compatible safes and coffee/tea makers. This Cwmbran hotel provides complimentary wireless Internet access.

Bathrooms include complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and portable fans. Housekeeping is provided on a daily basis.

An indoor pool, a children's pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness centre.
The Beauty Rooms has 2 treatment rooms. Services include hot stone massages, facials, body treatments and manicures and pedicures. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Parkway Hotel & Spa. During your stay, you'll be close to Llanfrechfa Grange Hospital. Enjoy features like free WiFi in public areas and free self-parking, plus 2 bars.
  • Free WiFi
  • Free self-parking
  • Enjoy Modern European cuisine while dining at Ravellos
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Treat yourself to manicures and pedicures, massages or aromatherapy at The Beauty Rooms
  • Services include dry cleaning/laundry, tour or ticket assistance and a porter
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 4-minute drive from Llantarnam Grange Arts Centre and a few minutes from Bowlplex Cwmbran
Parkway Hotel & Spa offers its guests a full-service spa, an indoor pool, and a hot tub. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

A business centre and 6 meeting rooms are available. A children's pool, a fitness centre, and a sauna are also featured at the family-friendly Parkway Hotel & Spa. Free self parking is available.

This 4-star Cwmbran hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast on weekdays from 7:00 AM and 10:00 AM.
Ravellos – This restaurant specialises in Modern European cuisine and serves breakfast, lunch and dinner. Reservations are required.
Courtyard Coffee Shop – This café serves breakfast, lunch, dinner and light fare. Guests can enjoy al fresco dining (weather permitting). Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 14.95 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Courtyard Coffee Shop
  • Ravellos

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6 meeting rooms
  • Business centre

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Ballroom
  • Banquet hall
  • Built in 1985
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 14.95 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Best Western Parkway Hotel
Best Western Plus Parkway
Best Western Plus Parkway Cwmbran
Best Western Plus Parkway Hotel
Best Western Plus Parkway Hotel Cwmbran
Parkway Best Western
Parkway Hotel Cwmbran
Parkway Hotel
Parkway Cwmbran
The Parkway Hotel & Spa Cwmbran, Wales
The Parkway Hotel & Spa Cwmbran Wales
Parkway Hotel Spa
Best Western Plus Parkway Hotel Spa
Parkway Hotel & Spa Hotel
Parkway Hotel & Spa Cwmbran
Parkway Hotel & Spa Hotel Cwmbran

Parkway Hotel & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 583 out of 1002 reviews
Rating 8 - Good. 303 out of 1002 reviews
Rating 6 - Okay. 78 out of 1002 reviews
Rating 4 - Poor. 22 out of 1002 reviews
Rating 2 - Terrible. 16 out of 1002 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Jonathan

Business traveller
Liked: Cleanliness, staff & service, amenities
Receptionist was great on check in. Room was spotless and fabulous. The carafe of sherry was a really nice touch, together with the pringles and biscuits. I didn't actually use the pool but looked lovely. Food in the bar was great. The only real criticism was that the cooked breakfast buffet on my first morning was almost cold! 2nd morning I chose a cold breakfast because of that.
Stayed 2 nights in Nov 2025

10/10 Excellent

Ita

Stayed 1 night in Nov 2025

10/10 Excellent

CHRISTOPHER

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Everything was top notch, as usual....
Stayed 2 nights in Nov 2025

10/10 Excellent

Nicola

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The check-in was smooth, the food delicious. The pool was lovely. Our only small gripe was that there appeared to be a number of new staff in the restaurant and bar who perhaps lacked essential training, all were very pleasant but didn't appear to have been fully briefed on their roles and how to carry them out. We understand training time may be limited but it would assist guests greatly. Many thanks for an overall great stay!
Stayed 3 nights in Nov 2025

10/10 Excellent

Hugh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were excellent
Stayed 1 night in Nov 2025

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel we have stopped in, in years. The room was so quiet. No noise from anything. Comfortable beds. Lovely shower. Amazing food. Staff were wonderful. Facilities amazing. Great value. Loved every minute
Stayed 2 nights in Nov 2025

6/10 Okay

Keri

Liked: Staff & service
Bed mattress overly soft and rolled into middle. Shower curtain had holes in. No toilet brush. Food and service good
Stayed 1 night in Nov 2025

8/10 Good

John

Liked: Amenities
Disliked: Property conditions & facilities
Room was to a good standard, a little maintenance needed here and there. Reception staff were very courteous
Stayed 2 nights in Nov 2025

10/10 Excellent

Hannah

Stayed 2 nights in Nov 2025

8/10 Good

Tom

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We had a few teething problems on arrival which were corrected immediately. Staff are amazing.
Stayed 2 nights in Nov 2025

10/10 Excellent

Alex

Travelled with group
Liked: Cleanliness, staff & service, amenities
The Staff were very freindly and welcoming and the room was very clean.
Stayed 1 night in Nov 2025

8/10 Good

shaun

Liked: Staff & service, amenities
Fast check in, nice large room and the meal in the restaurant was great.
Stayed 1 night in Nov 2025

6/10 Okay

Melanie

Liked: Cleanliness, amenities, property conditions & facilities
Staff lovely. Room comfortable. Pillows however were obviously old and extremely lumpy. Which resulted in reduced sleep. Because of this may not stay again unless this situation is resolved.
Stayed 2 nights in Nov 2025

6/10 Okay

Christine

Stayed 1 night in Nov 2025

8/10 Good

James

Stayed 1 night in Nov 2025

8/10 Good

Nicholas, Huntingdon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice hotel with good facilities, but our stay was spoilt by the availability of breakfast - seated from 0800 but room service from 0700 was not honoured. And we had no hot water in our room throughout our stay - we were given access to an inferior room to shower/wash. A credit was arranged for these inconveniences.
Stayed 2 nights in Nov 2025

8/10 Good

Rhys

Stayed 1 night in Nov 2025

6/10 Okay

Natalie

Disliked: Cleanliness, property conditions & facilities
The room was tired and needed updating, there was a strong urine smell in the bathroom which made using the whole room unpleasant
Stayed 1 night in Nov 2025

10/10 Excellent

Delyth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reception staff were very helpful, polite & friendly . Bar staff lovely also . Would deffo stay again as we loved the oldy worldy feel & plenty of places to sit & chat ! Loved it !!
Stayed 1 night in Nov 2025

10/10 Excellent

Sophie

Business traveller
Liked: Cleanliness, staff & service, amenities
Brilliant Hotel on the staff were amazing!! Has somebody works in the hospitality and catering staff couldn’t fault them. Nothing was too much trouble friendly and welcoming.
Stayed 1 night in Oct 2025

10/10 Excellent

Lee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The food was great quality. The spa was just what we ordered
Stayed 3 nights in Oct 2025

4/10 Poor

Georgina

Stayed 2 nights in Jun 2025

8/10 Good

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Oct 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities
Easy check in , can do this on line prior to arrival with car reg details etc saves time.Custoner service excellent and all amenities were explained along with times for breakfast etc excellent
Stayed 1 night in Nov 2025

8/10 Good

Justin

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Good room, nice staff, lots of parking. Gym wasn’t great, but usable.
Stayed 1 night in Sep 2025