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Carlisle Station Hotel, Sure Hotel Collection by BW

3.0 star property

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Photo gallery for Carlisle Station Hotel, Sure Hotel Collection by BW

Suite, 1 Double Bed, Non Smoking | Desk, iron/ironing board, Internet, bed sheets
Front of property
Point of interest
Pub
Reception

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Pet-friendly
  • Housekeeping

Explore the area

Map
Court Square, Carlisle, England, CA1 1QY
  • Carlisle Cathedral
    ‪8 min walk‬
  • The Sands Centre
    ‪12 min walk‬
  • Carlisle Castle
    ‪12 min walk‬
  • Carlisle (CAX)
    ‪16 min drive‬

Room options

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking | Desk, iron/ironing board, Internet, bed sheets

Standard Room, 2 Single Beds, Non Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | Desk, iron/ironing board, Internet, bed sheets

Standard Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking | Desk, iron/ironing board, Internet, bed sheets

Standard Room, 1 Single Bed, Non Smoking

  • Sleeps 1
  • 1 Single Bed

View all photos for Suite, 1 Double Bed, Non Smoking

Suite, 1 Double Bed, Non Smoking | Desk, iron/ironing board, Internet, bed sheets

Suite, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 King Bed, Non Smoking (Converts to 2 Twin Beds)

Executive Room, 1 King Bed, Non Smoking (Converts to 2 Twin Beds) | Desk, iron/ironing board, Internet, bed sheets

Executive Room, 1 King Bed, Non Smoking (Converts to 2 Twin Beds)

  • Sleeps 2
  • 1 King Bed

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About this property

Carlisle Station Hotel, Sure Hotel Collection by BW

Victorian hotel with 24-hour front desk and restaurant
Along with a restaurant, this smoke-free hotel has a bar/lounge and self parking. WiFi in public areas is free. Additionally, coffee/tea in a common area, conference space and a 24-hour front desk are on-site.
Carlisle Station Hotel, Sure Hotel Collection by BW offers 70 accommodations with coffee/tea makers and a hairdryer. 32-inch LED televisions come with satellite channels. Bathrooms include a combined bath/shower unit and complimentary toiletries. Housekeeping is provided on a daily basis.
Our customers tell us they can't get enough of Carlisle Station Hotel, Sure Hotel Collection by BW's great location. During your stay, you're just a quick walk from Green Market. You'll find features such as free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi in some public areas
  • Enjoy a meal at the buffet restaurant or drinks at the pub
  • English breakfast served weekends for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, meeting rooms and conference space
  • Guests have great things to say about the location and the helpful staff
  • Within a 15-minute walk of Carlisle Cathedral and AMF Bowling
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 54 square feet (5 square metres) and includes conference space. The business-friendly Carlisle Station Hotel, Sure Hotel Collection by BW also features coffee/tea in common area, express check-out, and discounted use of a nearby fitness facility. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Carlisle hotel is smoke free.

For a fee, guests can enjoy a English breakfast on weekends from 7:30 AM and 9:30 AM.
Brasserie Breakfast Room – On-site buffet restaurant.
Main Bar – On-site pub. Open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: High-speed internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (GBP 12 per day)
  • Limited on-site parking

Food and drink

  • Weekend English breakfast available 7:30 AM to 9:30 AM for a fee: GBP 10 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Brasserie Breakfast Room
  • Main Bar

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • 54 square feet of conference space
  • Meeting rooms

Accessibility

  • Lift

More

  • 3 floors
  • Banquet hall
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LED TV with satellite channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 10 per person
  • Self-parking fee: GBP 12 per day
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Carlisle Hallmark
Carlisle Hallmark Hotel
Hallmark Carlisle
Hallmark Carlisle Hotel
Hallmark Hotel Carlisle
Hotel Hallmark Carlisle
Hallmark Hotel Carlisle
Carlisle Sure Hotel Collection by Best Western
Carlisle Station Hotel, Sure Hotel Collection by BW Hotel
Carlisle Station Hotel, Sure Hotel Collection by BW Carlisle

Carlisle Station Hotel, Sure Hotel Collection by BW Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 256 out of 1003 reviews
Rating 8 - Good. 349 out of 1003 reviews
Rating 6 - Okay. 197 out of 1003 reviews
Rating 4 - Poor. 122 out of 1003 reviews
Rating 2 - Terrible. 79 out of 1003 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

6.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Eric, Poulton-le-Fylde

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Suzanne

Stayed 1 night in Jan 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight stay

Excellent hotel, and next to the train station.
Stayed 1 night in Mar 2025

10/10 Excellent

Stephen, Kendal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location and a comfy bed.
Stayed 1 night in Mar 2025

8/10 Good

Geoffrey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Anita

Travelled with partner
Liked: Staff & service
Great location. However the bathroom is in need of updating bed very hard. Was not happy being woke at 7 am with the bins being emptied under my window.
Stayed 1 night in Feb 2025

10/10 Excellent

John

Stayed 2 nights in Feb 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Lack of decent eating establishments nearby.... But that isn't the hotel's fault
Stayed 1 night in Feb 2025

8/10 Good

Nigel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities

Tropical in Carlisle!

Stayed here some years ago, hotel much improved but please turn the heat down!
Stayed 1 night in Feb 2025

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Lobely staff toom hotel outside lots of prople hanging around
Stayed 1 night in Feb 2025

6/10 Okay

angus

Business traveller
Disliked: Amenities
Hotel staff did not advise the car park next to the hotel .. if parking up for the evening and following morning its tariff is done daily so for an overnight stay it’s going to cost £25 …
Stayed 1 night in Feb 2025

10/10 Excellent

hugh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Malcolm

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really good..

Really good - only downside was getting salad with my cooked breakfast !
Stayed 1 night in Jan 2025

10/10 Excellent

Wilson, Wigton

Stayed 1 night in Jan 2025

4/10 Poor

Cathy

Stayed 3 nights in Jan 2025

10/10 Excellent

Gemma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

John

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Gamal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay.
Stayed 2 nights in Jan 2025

8/10 Good

Paul Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

maymay

Business traveller, Travelled with group
Liked: Amenities
Disliked: Cleanliness, staff & service
carpet was dirty. there is a strong smell in the room. front desk is cold
Stayed 1 night in Jan 2025

8/10 Good

Geoffrey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Geoffrey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025