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ibis Carlisle – City Centre

3.0 star property

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Relax in this stylish room with a large bed and a smaller bed, a flat-screen TV, and a convenient work area.
Welcome to our reception area, featuring a central desk with a flat-screen TV and comfortable seating.
Situated on a street corner, this hotel offers a variety of rooms with multiple windows.
Enjoy a meal at our restaurant, where you can savor a variety of food options and enjoy a cup of coffee.
Welcome to Ibis Carlisle City Centre, where guests can relax in the waiting area with a comfortable armchair and a small table.

Popular amenities

  • Bar
  • Laundry
  • 24/7 front desk

Explore the area

Map
Portlands Botchergate, Carlisle, England, CA
  • Carlisle Cathedral
    ‪9 min walk‬
  • The Sands Centre
    ‪12 min walk‬
  • Carlisle Castle
    ‪14 min walk‬
  • Carlisle (CAX)
    ‪16 min drive‬

Room options

View all photos for Twin Room, 2 Single Beds

1 bedroom, desk, soundproofing, free cots/infant beds

Twin Room, 2 Single Beds

7.0 out of 10
Good
(6 reviews)
  • 13 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, 1 Double Bed

Double Room, 1 Double Bed | 1 bedroom, desk, soundproofing, free cots/infant beds

Double Room, 1 Double Bed

8.6 out of 10
Excellent
(36 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Double Room

1 bedroom, desk, soundproofing, free cots/infant beds

Family Double Room

7.0 out of 10
Good
(6 reviews)
  • 13 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

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About this property

ibis Carlisle – City Centre

Hotel in Carlisle with 24-hour front desk and restaurant
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. Housekeeping is available on request.
Ibis Carlisle – City Centre offers 102 accommodations with coffee/tea makers and a hairdryer. Premium cable televisions are provided. This Carlisle hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Cots/infant beds (complimentary) are also available. Housekeeping is provided on request.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at ibis Carlisle – City Centre. During your stay, you're just a quick walk from University of Cumbria. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, laundry facilities and a car charging station
  • Within a 10-minute walk of University of Cumbria and Carlisle Masjid
  • Dogs welcome for a fee
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Ibis Carlisle – City Centre also features laundry facilities, dry cleaning/laundry services, and a front desk safe. Free self parking is available.

This 3-star Carlisle hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast on weekdays from 6:30 AM and 10:00 AM.
Ibis Carlisle – City Centre has a restaurant on site.

Languages

English, German, Hungarian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to noon on weekends; GBP 12 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Accessibility

  • Lift

More

  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • LED lighting
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per night
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 12 per person
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Carlisle ibis
ibis Carlisle
ibis Hotel Carlisle
Accor Carlisle
Ibis Carlisle Hotel Carlisle
ibis Carlisle Hotel
ibis Carlisle City Centre Hotel
ibis Carlisle City Centre
Ibis Carlisle – City Carlisle
ibis Carlisle – City Centre Hotel
ibis Carlisle – City Centre Carlisle
ibis Carlisle – City Centre Hotel Carlisle

ibis Carlisle – City Centre Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 465 out of 1001 reviews
Rating 8 - Good. 357 out of 1001 reviews
Rating 6 - Okay. 102 out of 1001 reviews
Rating 4 - Poor. 48 out of 1001 reviews
Rating 2 - Terrible. 29 out of 1001 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

John

Stayed 1 night in Apr 2025

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort

Never again

The room was in poor condition and the bed uncomfortable. Ensuite in state of disrepair.
Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable room with efficient roomy shower and easy to operate. Well planned room for an inexpensive stay.
Stayed 1 night in Apr 2025

10/10 Excellent

Jason

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Richard, Glasgow

Stayed 1 night in Apr 2025

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Neil, Musselburgh

Travelled with family
Liked: Cleanliness, staff & service
Central location but the hotels very dated and tired and in dire need of an update!
Stayed 2 nights in Apr 2025

10/10 Excellent

Kevin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

6/10 Okay

Alison

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
In general areas carpets were filthy and very worn. Staff seemed inexperienced and the manager was extremely rude when trying to sort out a problem.
Stayed 2 nights in Apr 2025

6/10 Okay

Louisa

Liked: Cleanliness, staff & service
Was ok great for a basic central hotel
Stayed 2 nights in Mar 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Much better room than you would expect for a 2 star property; everything is a good size, the bed is decent (firm mattress). Lift broke down which wasn't ideal as I'm disabled.
Stayed 2 nights in Apr 2025

6/10 Okay

Mark

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Over priced and located next to a cluster of noisy night clubs and bars. Although ear plugs were provided free of charge. Bed very uncomfortable. Building was filthy and stank. The staff however were pleasant and polite and helpfull. Concern is more the management and over seeing. Company clearly doesnt care much about customer comfort and satisfaction. Breakfast was charged at double rate on here! £21 Expedia clearly extorting!
Stayed 1 night in Apr 2025

6/10 Okay

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

They think it's all over

A very easy to use budget hotel in a usefully central position. Car-parking was very useful, if difficult to find at first. What spoiled it for us was the noise outside our first floor window, with late-night rowdiness and vomiting followed by a cacophany of morning deliveries summed up by the voice of a driver after what sounded like the collapse of a building saying 'well if they weren't awake before, they are now, haha!'
Stayed 1 night in Apr 2025

8/10 Good

Sheila

Travelled with family, Business traveller
Liked: Amenities
Clean, very accesible.
Stayed 2 nights in Mar 2025

10/10 Excellent

Geoff

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

edith

Business traveller
stained bed. Worn furnishings . Breakfast £12.50 and inedible
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveller

Stayed 1 night in Mar 2025

8/10 Good

Saleem

Business traveller
Liked: Staff & service, room comfort

Nice location near city centre

Free parking friendly staff nice room but wasn't cleaned some food left on floor had to put in bin staff not checked it after cleaning only large towels supplied no small towels given for face hotel policy not good news to review that maybe they don't want to carry out too much cleaning first hotel I have come across for many years.nice breakfast
Stayed 1 night in Mar 2025

10/10 Excellent

Frances

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is excellent
Stayed 3 nights in Mar 2025

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with in site parking. Easy walk to the castle and cathederal
Stayed 2 nights in Mar 2025

8/10 Good

Iain

Stayed 1 night in Mar 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Really surprised how great it was - will book Ibis in the future
Stayed 2 nights in Mar 2025