2/10 Terrible
James
Business traveller
17 Oct 2025
Disliked: Cleanliness, staff & service, room comfort
Stayed here with work. With the expectation of a bed and a hot shower. After travelling a few hours i arrived around 7pm . Went to have a shower no hot water. Went out to get some food and returned around 9 and again checked the water. Still no hot water. When i went to the bar to query there was some support offered, boiler checked but still no hot water and the offer of a complimentary pint was offered but this was not welcome as i was there on buisiness and just required a hot shower and especially for the following morning before work. The following morning the shower was freezing cold. I had to suffer it and then go to work. I attempted to call later on around 5pm, there was no answer. I phoned the following day and spoke to one of the staff at Joyces and was told the owner would phone back which at this point over a week later i am still waiting. I also wrote to Joyces via hotels.com but didnt recieve a response. I would no recommend this accommodation as the basics of a hot shower were not met and furthermore they did not even have the courtsey to phone back to speak about this
James
Stayed 1 night in Oct 2025
