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5.0 out of 5

"Genuinely my favourite hotel in the world! This was my fourth time here and it just keeps getting better. The staff are just incredible - they all l ... " More

By a verified traveller on Thu 04 Apr 2019

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Standard Room, Ground Floor

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
€239* Per night/room 10 Jun - 11 Jun

Luxury Suite

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Deluxe Room, Ground Floor

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Twin Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Premium Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Standard Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Hotel Description

The free breakfast at Bastión Luxury Hotel gets high marks from our customers. During your stay, you're just a quick walk from Walls of Cartagena. Features include free WiFi in public areas, plus a full-service spa and an outdoor pool.

  • Free full breakfast served daily
  • Free WiFi
  • Drinking and dining options include a restaurant, a poolside bar and a bar/lounge
  • Take a swim in the outdoor pool
  • Indulge with aromatherapy, massages or facials at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the overall condition of the property and the helpful staff
  • Steps from Santo Toribio Church and 6 minutes on foot from Clock Tower
  • Airport and local-area shuttle service available for a fee

Bastión Luxury Hotel ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Bastión Luxury Hotel

5 out of 5
Genuinely my favourite hotel in the world! This was my fourth time here and it just keeps getting better. The staff are just incredible - they all learned our names and we were treated like VIP's - nothing was too much trouble for them...the guys at the pool were constantly making sure our drinks stayed cool and topping us up with ice etc, the concierge (Jhordan) was super helpful with restaurant bookings and even offered to post our postcard for us :) They have some lovely extra touches such as coming round with traditional foods at breakfast and explaining more about them. Shout out to Jorge, Jhonny, David, and the lovely evening reception lady. Also, to the porter who looked after my friend when she was unwell, making her special teas and checking on her. You are amazing! The room is of a perfect size and having the toilet and shower separately really helps. Most comfortable beds ever. The hotel is just beautiful in general and the rooftop pool really quiet and relaxing. The location is completely perfect - very close to everything but not right by the loud nightlife. I almost didn't want to write this review as I don't want to help it get booked up for when I plan to return! Bastion, I love you, you're the best and I'll see you soon!

Posted by on 4 Apr 2019

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Property Features

Bastión Luxury Hotel offers its guests a full-service spa, an outdoor pool, and a fitness centre. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. WiFi and wired Internet are free in public spaces. A rooftop terrace, tour/ticket assistance, and a garden are also featured at the luxury Bastión Luxury Hotel. You'll have access to the outdoor pool at a partner property. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. This 4.5-star Cartagena hotel is smoke free.

  • 51 guestrooms or units
  • Full breakfast (free)
  • Terrace on the roof
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Transport

  • Property shuttles: Airport shuttle and area shuttle

Room Amenities

Bastión Luxury Hotel offers 51 air-conditioned accommodations with a safe and complimentary dressing gowns. Beds feature premium bedding. LED televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, slippers, designer toiletries and hairdryers. This Cartagena hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a ceiling fan and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • In-room dining (limited hours)
  • LED television
  • Cable channels
  • Luxury bedding
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Designer toiletries
  • Telephone
  • Desk
  • Blackout curtains
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Guests are served a free full breakfast daily from 6 AM to 10 AM.

Bastión Luxury Hotel has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Free bicycles nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include sports massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

  • Sports massage
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in, please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. At check-in, guests must provide a record of full COVID-19 vaccination. Guests providing vaccine records must have received complete COVID-19 vaccination at least 1 days prior to check-in.

Bastión Luxury Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 18 years old.

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, Diners Club and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Contactless check-in and contactless check-out are available. At check-in, guests must provide a record of full COVID-19 vaccination. Guests providing vaccine records must have received complete COVID-19 vaccination at least 1 days prior to check-in.

  • Guests must provide health documentation
  • Guests must provide proof of COVID-19 vaccination
  • COVID-19 vaccine must have been received a minimum number of days before check-in: 1
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. This is included in the price displayed. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 17 per vehicle (one way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Bastión Luxury
  • Bastión Luxury Cartagena
  • Bastión Luxury Hotel
  • Bastión Luxury Hotel Cartagena
  • Bastión Luxury Hotel Hotel
  • Bastión Luxury Hotel Cartagena
  • Bastión Luxury Hotel Hotel Cartagena

You should know

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Children may not be eligible for complimentary breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.