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Casa Azul - Alma Hotels

3.0 star property

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Photo gallery for Casa Azul - Alma Hotels

Living area
Private kitchen
Superior Double Room, City View | In-room safe, free WiFi
Living area
Living area

Reviews

2.0 out of 10

Popular amenities

  • Breakfast included
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
34-50 Cra. 6, Cartagena, Bolívar, 130001
  • Clock Tower
    ‪1 min walk‬
  • Cartagena de Indias Convention Center
    ‪3 min walk‬
  • Walls of Cartagena
    ‪6 min walk‬
  • Cartagena (CTG-Rafael Núñez Intl.)
    ‪7 min drive‬

Room options

View all photos for Superior Double Room, City View

Superior Double Room, City View | In-room safe, free WiFi

Superior Double Room, City View

  • City view
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Triple Room

Family Triple Room | In-room safe, free WiFi

Family Triple Room

  • 15 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Luxury Suite, City View

Luxury Suite, City View | In-room safe, free WiFi

Luxury Suite, City View

  • City view
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Casa Azul - Alma Hotels

Hotel with free breakfast, steps from Clock Tower
Free breakfast and free Wi-Fi in public areas are available at this hotel. Change of towels is available on request
Casa Azul - Alma Hotels offers 3 air-conditioned accommodations with a safe and a hairdryer. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Bathrooms include a shower. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
During your stay at Casa Azul - Alma Hotels, you're just a quick walk from Clock Tower. Free breakfast and free WiFi in public areas are available.
  • Free cooked-to-order breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Services include luggage storage
  • Steps from Clock Tower and 6 minutes on foot from Cartagena de Indias Convention Center
Free breakfast is available daily. Public spaces have free WiFi.

Smoking is allowed in designated areas at this 3-star Cartagena hotel.

Guests are served a free cooked-to-order breakfast daily from 7:30 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free cooked-to-order breakfast available daily 7:30 AM to 10:00 AM

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from noon - 9:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

This property is closed from 10 April 2025 to 30 April 2025 (dates subject to change).

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
The front desk at this property is open daily from noon - 9:00 PM.
Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Property Registration Number 21559

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.

Property is also known as

Casa Azul Alma Hotels
Casa Azul - Alma Hotels Hotel
Casa Azul - Alma Hotels Cartagena
Casa Azul - Alma Hotels Hotel Cartagena

Casa Azul - Alma Hotels Reviews

Reviews

2.0
Rating 10 - Excellent. 0 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 1 out of 1 reviews

6.0/10

Cleanliness

6.0/10

Staff & service

Reviews

2/10 Terrible

Brent

A big disappointment

Where to start? I booked a luxury suite with a kingsize bed through Hotels.com, got to the hotel manager(?), said check in was at three, ok.... went back at 3, manager wasn't there, but was given a room key from a different woman, walked into the tiny room with a double bed.... i knew it wasn't what I had originally booked, when the manager finally responded, she said there was a mix up, the room I had booked was already occupied..... so they would give me the smaller room and refunding me the difference between the costs of the two different rooms. I explained that I wanted a full refund since the room wasn't what i had originally booked. They agreed, promised a full refund through Hotels.com, now I'm just waiting to see what is going to happen.
Stayed 3 nights in May 2025