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Casa Bustamante Hotel Boutique

3.0 star property

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Photo gallery for Casa Bustamante Hotel Boutique

Exterior
Aerial view
Luxury Double Room | 1 bedroom, in-room safe, free WiFi, bed sheets
Children’s area
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • 24/7 front desk
  • Housekeeping
  • Parking included

Explore the area

View in a map
Carrera 2 # 42-67 Barrio Cabrero, Cartagena, Bolivar, 130002
  • Place, Walls of Cartagena
    ‪6 min walk‬
  • Place, Las Bovedas
    ‪8 min walk‬
  • Place, Clock Tower
    ‪17 min walk‬
  • Airport, Cartagena (CTG-Rafael Núñez Intl.)
    ‪5 min drive‬

Room options

View all photos for Double Room

Double Room | 1 bedroom, in-room safe, free WiFi, bed sheets

Double Room

8.8 out of 10
Excellent
(3 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Double Room

Luxury Double Room | 1 bedroom, in-room safe, free WiFi, bed sheets

Luxury Double Room

8.0 out of 10
Very good
(1 review)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room

1 bedroom, in-room safe, free WiFi, bed sheets

Twin Room

9.4 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Triple Room

1 bedroom, in-room safe, free WiFi, bed sheets

Triple Room

  • 30 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Quadruple Room

1 bedroom, in-room safe, free WiFi, bed sheets

Quadruple Room

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite (With Private Bath )

Junior Suite (With Private Bath ) | 1 bedroom, in-room safe, free WiFi, bed sheets

Junior Suite (With Private Bath )

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About this property

Casa Bustamante Hotel Boutique

Hotel with free breakfast, near Clock Tower
An outdoor pool, a snack bar/deli and concierge services are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk, a library and tour/ticket assistance.
Casa Bustamante Hotel Boutique offers 6 air-conditioned accommodations with a safe and free toiletries. Televisions come with premium satellite channels and pay-per-view films. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is offered on a daily basis and fridges can be requested.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Casa Bustamante Hotel Boutique. During your stay, you're just a quick walk from Del Cabrero Chapel. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Just a 3-minute drive from Clock Tower and 7 minutes from Bocagrande Beach
  • Shopping centre and local-area shuttle service available for a fee
There's a snack bar/deli on site. Free breakfast is available daily. Public spaces have free WiFi. An outdoor pool, a library, and a terrace are also featured at Casa Bustamante Hotel Boutique. Limited free parking is available on a first-come, first-served basis.

This 3-star Cartagena hotel is smoke free.

Guests are served a free continental breakfast daily from 7:00 AM to 10:00 AM.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • Snack bar/deli

Things to do

  • Library
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Refrigerator on request
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room roll-in shower
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • No lift (single-level property)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1 building
  • 1 floor
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Pay films
  • TV with premium satellite channels

Food and drink

  • Refrigerator on request
  • Room service

More

  • Air conditioning
  • Ceiling fan
  • Free local calls
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for COP 150000.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: COP 150000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding. Children may not be eligible for free breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Casa Bustamante
Casa Bustamante Boutique
Casa Bustamante Boutique Cartagena
Casa Bustamante Hotel Boutique
Casa Bustamante Hotel Boutique Cartagena
Casa Bustamante Cartagena
Casa Bustamante Hotel Boutique Hotel
Casa Bustamante Hotel Boutique Cartagena
Casa Bustamante Hotel Boutique Hotel Cartagena

Casa Bustamante Hotel Boutique Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 171 out of 251 reviews
Rating 8 - Good. 57 out of 251 reviews
Rating 6 - Okay. 15 out of 251 reviews
Rating 4 - Poor. 5 out of 251 reviews
Rating 2 - Terrible. 3 out of 251 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Julianny

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was short but incredibly sweet. We had the pleasure of meeting the owners, who were so welcoming to us and all the guests. We also met Edgar and Claudia, who were both wonderfully attentive. It happened to be Claudia’s birthday weekend, and we were lucky enough to celebrate with her! I can’t recommend this hotel enough. There’s something truly unique and special about this place—it already feels like my second home in Cartagena. Whether you’re traveling with friends, family, or planning a special occasion like a birthday, wedding, or private event, this is the perfect place to celebrate.
Stayed 3 nights in Aug 2025

10/10 Excellent

Treshia

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Hudson

Liked: Cleanliness, amenities, property conditions & facilities
This hotel was very beautiful and well maintained. The staff were all so helpful and informative.
Stayed 2 nights in Jun 2025

10/10 Excellent

Mohamed

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The property was lovely and felt very safe. It’s in a perfect, quiet location—just a 2-minute walk to the beach, and a local supermarket and pharmacy are conveniently within walking distance. It’s about a 20-minute walk to the main central area, which is an ideal spot to be in. The property was impeccably clean, with staff available around the clock to ensure safety by controlling access through the gate. This added a reassuring sense of security, as staff would assist with entering and exiting. The rooms were comfortable, though they didn’t have a fridge, which was a minor detail for us. Overall, I’d highly recommend staying here and look forward to returning!
Stayed 5 nights in May 2025

10/10 Excellent

Mohamed

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The property was lovely and felt very safe. It’s in a perfect, quiet location—just a 2-minute walk to the beach, and a local supermarket and pharmacy are conveniently within walking distance. It’s about a 20-minute walk to the main central area, which is an ideal spot to be in. The property was impeccably clean, with staff available around the clock to ensure safety by controlling access through the gate. This added a reassuring sense of security, as staff would assist with entering and exiting. The rooms were comfortable, though they didn’t have a fridge, which was a minor detail for us. Overall, I’d highly recommend staying here and look forward to returning!
Stayed 5 nights in May 2025

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mi estancia en Casa Bustamante Hotel boutique fue simplemente increíble. Desde el momento en que llegué, el personal me recibió con una calidez y hospitalidad excepcionales. Cada detalle, desde la limpieza impecable hasta la decoración acogedora, hizo que me sintiera como en casa. La atención personalizada y el ambiente encantador convirtieron mi experiencia en algo inolvidable. Definitivamente, recomendaría este lugar a cualquiera que busque confort y atención de primer nivel.
Stayed 5 nights in May 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
I had a very nice time at Casa Bustamante! The staff are very kind and generous, offer lots of local suggestions. Breakfast in the morning was good too. Walking into the historic town is pretty quick, although you are out of town. I only stayed for a short period, two days though. I think the lack of fridge (mostly just because how fricken hot it is in Cartagena) and food options nearby (there are some solid restaurants up the street, but the nice restaurants are in town) would probably be inconvenient had I stayed there more than 3 days. That said, the rooms were overall very cozy, clean and well put together. Would definitely stay again!
Stayed 3 nights in May 2025

10/10 Excellent

Mark

Stayed 1 night in Mar 2025

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

VICTOR

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unpretentious Historical Hotel, Great Value

Clean and comfortable historical boutique hotel within a short walk to the walled city and beaches. If you like your hotel to be charming, unpretentious and attentive to guests, this is the place. Wonderful breakfast on a lovely outdoor veranda included in the price each day. It is not a family kind of hotel. It is more the kind of hotel where you and another couple linger at breakfast for a couple of hours in deep conversation before heading out to your adventures. The staff could not be nicer.
Stayed 4 nights in Jan 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely hotel near the old city without being in the old city so it’s not noisy.
Stayed 1 night in Jan 2025

8/10 Good

Andrew

Stayed 3 nights in Nov 2024

8/10 Good

Andrew

Travelled with group
Liked: Cleanliness, property conditions & facilities
Nice and close to the old city for walking, the breakfast was pretty below average and only had the option of toast and eggs
Stayed 1 night in Nov 2024

8/10 Good

Nigel

Travelled with family
Liked: Staff & service
This is a small hotel, outside the historic centre of Cartagena but only a short walk to the city wall (though involving a difficult crossing of a very busy road). The staff are friendly and very helpful. Our room was spacious and comfortable. Only a short walk to a decent beach, but there is not much else in the immediate area.
Stayed 4 nights in Nov 2024

8/10 Good

Casey

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is more of a bed a breakfast. Staff were Fantastic and felt like a home. It’s about a 15 min walk to downtown but after a day of downtown that was a relief. Cartagena is hotttt tho. Humidity was around 40 Celsius in November so be ready for that. The hotel was perfect for a solo traveller and I felt like I was in someone’s home in the best way. That said the room is just a bed and a bathroom. They did however have items upon request. No fridge but the AC which if you’ve never been to Cartagena is a non negotiable and the staff were the best part. Would def staff here again.
Stayed 3 nights in Nov 2024

10/10 Excellent

Marie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities

Loved it!

The hotel is beautiful house, the breakfast was very good, with daily fresh fruit and juice, the staff was amazing and we loved Cartagena! Very close to the wall city.
Stayed 3 nights in Nov 2024

10/10 Excellent

Leticia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent friendly staff
Stayed 3 nights in Oct 2024

10/10 Excellent

Ana Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cute and clean room, stayed for a couple of nights and absolutely loved it. It is a gated hotel with 24 hr reception. The staff, Alexa and Jesus Rafael were very kind and helpful. The air conditioning truly works!! The breakfast is your typical homemade colombian breakfast of eggs how you like them with toast, fresh juice, and fresh fruit. It is served a bit late in the morning so we were cutting it close to meet up with our tour at 750 am but we made it work. The area is not too far from the tourist spots but it is in a quieter area where you can get some quality sleep. Overall, I truly enjoyed my stay and I would stay here again!
Stayed 2 nights in Oct 2024

2/10 Terrible

DANIEL

Disliked: Staff & service
Owner was absolutely rude. The area around the hotel is not nice.
Stayed 1 night in Sep 2024

10/10 Excellent

John, Benbrook

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff
Stayed 2 nights in Sep 2024

10/10 Excellent

Blanca, Miamk

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a quant little hotel. The hotel staff is wonderful. If you’re looking for a layback type of hotel this is it. You literally can walk out your front door to the pool area, if you get one of the new rooms in the back. AC is great in the rooms. No AC elsewhere. Walking distance to town
Stayed 2 nights in Sep 2024

10/10 Excellent

Amy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really a wonderful experience. Rafael was super helpful giving us recommendations for dining. Very close to the walled city, 5-10 min walk. Also close to the beach. We walked everywhere, no problems. Very good value for the money. The breakfast every day was amazing! All the staff were very kind and friendly.
Stayed 3 nights in Aug 2024

8/10 Good

Janaina, Ellicott city

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I wanted to stay somewhere charming and not a sterile, impersonal chain hotel. The tiled floors are gorgeous and the simple white linens just perfect. It felt effortless.The staff are warm, smiling, accommodating and calm. The pool was being cleaned which was disappointing. There was some building work and freshening up happening but nothing that affected us. Our room was huge. Mattress is very firm. Hotel is in a quieter residential street a few minutes from the wall and La Serrazuela mall. It is gated so staff will let you in and out. So it’s very secure. We did not feel unsafe walking in the area after dark. Breakfast was really good value as it was included. My favorite was the omelette or the pancakes. This is a simple hotel and worth every penny.
Stayed 6 nights in Apr 2024

10/10 Excellent

JESUS, BENENDEN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly situated in a quiter part of the outskirts to the historic center. This is a former home of a local family adapted to provide six air conditioned comfortable rooms. The pool was partly out of action while we were there..but solved on our last two days so still got to cool of in it and it was still not a huge inconvinience..the shower was perfect to provide relief from the heat at the end of the day. Staff are very helpful and friendly..so you will feel at home. For us it was a perfect stay. Thank you Casa Bustamante.
Stayed 6 nights in Apr 2024