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Ermita Cartagena, a Tribute Portfolio Hotel by Marriott

4.0 star property

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Photo gallery for Ermita Cartagena, a Tribute Portfolio Hotel by Marriott

A rooftop pool with lounge chairs and umbrellas, surrounded by high-rise buildings.
Premium Room, 1 King Bed, Ocean View | Hypo-allergenic bedding, minibar, in-room safe, desk
A restaurant with a central open space, tables set with wine glasses, and a ceiling fan.
A spacious lobby with a large vase centerpiece, comfortable seating, and large windows with a view.
An outdoor seating area with wooden furniture and string lights, overlooking the sea.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free airport shuttle
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Avenida Santander No 41-202, El Cabrera, Cartagena, Bolivar, 130001
  • Place, Walls of Cartagena
    ‪5 min walk‬
  • Place, Las Bovedas
    ‪6 min walk‬
  • Place, Clock Tower
    ‪17 min walk‬
  • Airport, Cartagena (CTG-Rafael Núñez Intl.)
    ‪11 min drive‬

Room options

View all photos for Premium Room, 1 King Bed, City View

A hotel room with a large bed, bedside tables with lamps, a desk, and a chair.

Premium Room, 1 King Bed, City View

  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed

A hotel room with a large bed, bedside tables with lamps, a blue armchair, and a small bench.

Deluxe Room, 1 King Bed

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed

A modern hotel room with a large bed, a desk, a blue sofa, and a TV mounted on the wall.

Room, 1 King Bed

8.6 out of 10
Excellent
(15 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed, Ocean View

A neatly arranged bedroom with a large bed, a nightstand, a wooden rocking chair, and framed pictures on the wall.

Premium Room, 1 King Bed, Ocean View

9.0 out of 10
Wonderful
(2 reviews)
  • Ocean view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(5 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 Queen Bed

A neatly made bed with a patterned pillow, two bedside lamps, and framed architectural drawings on the wall.

Deluxe Room, 1 Queen Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room, 2 Single Beds

A hotel room with two beds, a nightstand, a small table, and framed pictures on the wall.

Deluxe Twin Room, 2 Single Beds

9.2 out of 10
Wonderful
(5 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Room, 2 Single Beds

A hotel room with two beds, a desk with a chair, a TV, and a large window with curtains.

Room, 2 Single Beds

8.4 out of 10
Very good
(8 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

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About this property

Ermita Cartagena, a Tribute Portfolio Hotel by Marriott

Along with 2 restaurants, this smoke-free hotel has 2 bars/lounges and a 24-hour fitness centre. Free WiFi in public areas, free self parking and free airport pick-up are also provided. Other amenities include a poolside bar, dry cleaning and a 24-hour front desk. Housekeeping is available on request.
Ermita Cartagena, a Tribute Portfolio Hotel by Marriott offers 99 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished. Televisions come with satellite channels. Bathrooms include a shower and hairdryers.

This Cartagena hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Ermita Cartagena, a Tribute Portfolio Hotel by Marriott. During your stay, you're just a quick walk from Walls of Cartagena. You'll find features such as free WiFi in public areas, free self-parking and free airport pick-up service. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • The 2 restaurants, poolside bar and 2 bars/lounges offer choices for drinking and dining
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry and luggage storage
  • On-site recreation includes a 24-hour gym
  • 9 minutes by foot from Walls of Cartagena and a 3-minute drive from Clock Tower
  • Free airport pick-up shuttle service
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces. There are 3 meeting rooms available. A free shuttle from the airport to the hotel is free (available on request). The business-friendly Ermita Cartagena, a Tribute Portfolio Hotel by Marriott also features a 24-hour fitness centre, a garden, and dry cleaning/laundry services. Self parking is free.

This 4-star Cartagena hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 6:30 AM to 11:00 AM.
Señora Ayda – On-site restaurant. Open daily.
Bar La Biblioteca – On-site bar. Open daily.
Oasis Rooftop Bar – On-site rooftop bar. Open daily.
Salón Mercedes – On-site restaurant. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free airport pick-up shuttle from 7:30 AM to 6:00 PM on request
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; COP 88,000 for adults and COP 40,000 for children
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar

Restaurants on site

  • Bar La Biblioteca
  • Oasis Rooftop Bar
  • Salón Mercedes
  • Señora Ayda

Things to do

  • 24-hour gym

Family friendly

  • In-room cot

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Business services

  • 3 meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Lift
  • Low-height electrical sockets in bathroom
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (100 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Banquet hall
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch TV with satellite channels
  • Streaming services

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: COP 450000 per pet, per stay
  • Maximum 1 (weight limit: 22 lb per pet)
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately COP 88000 for adults and from COP 40000 for children
  • Pet fee: COP 450000 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number 77751
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Ermita Cartagena a Tribute Portfolio Hotel
Ermita Cartagena, a Tribute Portfolio Hotel by Marriott Hotel

Ermita Cartagena, a Tribute Portfolio Hotel by Marriott Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 204 out of 300 reviews
Rating 8 - Good. 57 out of 300 reviews
Rating 6 - Okay. 20 out of 300 reviews
Rating 4 - Poor. 11 out of 300 reviews
Rating 2 - Terrible. 8 out of 300 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Nikolett

Liked: Cleanliness, amenities, property conditions & facilities
wonderful staff, nice rooms.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Elian D

Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly, location was great, close to.everything
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice breakfast; tasty and delicious; helpful staff
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Mykeyah

Liked: Cleanliness, amenities, property conditions & facilities
Cleanly, helpful staff, nearby access to activities
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Jayne

Liked: Cleanliness, amenities, property conditions & facilities
The staff was WONDERFUL!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Rooms were top notch quality, nothing dirty. Staff was extremely nice. Breakfast was amazing. But overall quality of the facilities and interior areas made it great
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities
Nice modern room. Great service, nice location
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Patrick B

Liked: Cleanliness, amenities, property conditions & facilities
The room was nice and clean😊
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the food, service and feel of the hotel
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Lori-Ann

Liked: Cleanliness, amenities, property conditions & facilities
I had an excellent experience here. Sebastian, Juan, and David were amazing. The housekeeping staff were awesome. In addition, the bar tenders and waiters were very welcoming and accommodating.
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente boutique hotel at the sea side, only about 2km away from the city center. Very good breakfast buffet with daily variety of chef made little pastries and deserts. Only 2 things missing were a bidet and the ventilator in the bathroom (was there but didn't work). But no big thing. Overall stay was great!
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Antonio

Liked: Cleanliness, amenities, property conditions & facilities
The staff are amazing.
Stayed 7 nights in Nov 2025
Verified review

10/10 Excellent

Indarjit

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay! Spacious rooms and clean
Stayed 3 nights in Aug 2025
Verified review

6/10 Okay

Mariana

Liked: Cleanliness, property conditions & facilities
Clean room and excellent location. Front desk service could be smoother during peak seasons.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Eric

Liked: Cleanliness, amenities, property conditions & facilities
Best Hotel in Cartagena. It is the perfect blend of traditional and luxury. Ermita is my go to hotel when I stay in Cartagena.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Patrick

Liked: Cleanliness, amenities
Everyone was nice from the doorman, front desk staff and cleaning crew.
Stayed 5 nights in Nov 2025
Verified review

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Loved the easy access to the Walled City. The pool area and rooftop bar were very nice and quiet too. The staff was top notch!
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Evelina

Liked: Cleanliness, staff & service, amenities
Amazing staff all around! The service and assistance in reception, restaurant, cleaning, very satisfied with all. We also attended a wedding at the hotel which was lovely and beautifully set up. Thank you for a great week!
Stayed 6 nights in Dec 2025
Verified review

10/10 Excellent

Thania

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was superb and the location was great everything you want to see is a short drive away.
Stayed 5 nights in Feb 2024
Verified review

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly people, proper tourist location, excellent services including food.
Stayed 3 nights in Nov 2024
Verified review

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay here again. Staff was pleasant, rooms as expected and great location.
Stayed 4 nights in Oct 2024
Verified review

10/10 Excellent

arturo

Liked: Cleanliness
A nice clean and very friendly place to stay !
Stayed 2 nights in May 2023
Verified review

10/10 Excellent

CARLOS ALBERTO

Liked: Cleanliness, staff & service, property conditions & facilities
Nice accommodation
Stayed 3 nights in Jan 2025
Verified review

10/10 Excellent

Glennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing and the food
Stayed 5 nights in Apr 2024