A snack bar/deli, dry cleaning and laundry facilities are available at this hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, tour/ticket assistance and a TV in a common area are on-site.
Hotel Casa Baluarte offers 20 air-conditioned accommodations, with free toiletries. 32-inch flat-screen televisions come with cable channels. Bathrooms include a shower. Housekeeping is offered on a daily basis and hairdryers can be requested.
During your stay at Hotel Casa Baluarte, you're just a quick walk from Clock Tower. Free breakfast, free WiFi in public areas and free self-parking are available.
Free continental breakfast served daily
Free Wi-Fi in some public areas
Free self-parking
Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
Within a 15-minute walk of Cartagena de Indias Convention Center and Clock Tower
Airport shuttle service available
There's a snack bar/deli on site. Free breakfast is available daily. Public spaces have free WiFi. A terrace, tour/ticket assistance, and laundry facilities are also featured at Hotel Casa Baluarte. Self parking is free.
Guests are served a free continental breakfast daily from 7 AM to 10 AM.
Property amenities
Internet
Available in some public areas: Free WiFi
Parking and transport
Airport shuttle available
Free self parking on site
Limited on-site self parking
Food and drink
Free continental breakfast available daily 7 AM to 10 AM
Snack bar/deli
Things to do
TV in common areas
Family friendly
Laundry facilities
Snack bar/deli
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Outdoors
Terrace
Spa
Facials
Massage
Accessibility
No lift
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer (on request)
Private bathroom
Shower
Towels provided
Entertainment
32-inch flat-screen TV with cable channels
More
Air conditioning
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets and service animals are not allowed at Hotel Casa Baluarte
Children and extra beds
Children are welcome.
Cots (infant beds) are not available.
Payment types at the property
Important information
Fees
Guests will be asked to pay the following charges at the property:
Administrative fee: COP 4000 per person, per night
You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).
We've listed all charges provided to us by the property.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Pets and service animals are not allowed on site.
Property is also known as
Hotel Casa Baluarte Cartagena
Casa Baluarte Cartagena
Casa Baluarte
Hostal Baluarte Hotel Cartagena
Hotel Casa Baluarte Hotel
Hotel Casa Baluarte Cartagena
Hotel Casa Baluarte Hotel Cartagena
Hotel Casa Baluarte Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Terrible booked through Expedia app and property stated that they did not find a reservation with my name after showing them the email.
Associate was not helpful nor tried to assist with getting a manager to look for reservation.
This property is located in a Central area and very walkable. The staff is great and friendly. The property is super clean and great for a Solo Traveler.There was no hot water for a good shower. So I took cold showers for 5 days. My toilet was clogged almost daily. The rooms are very very small.
I enjoyed the stay here, it was clean, I felt safe because there is always someone at the door. The hotel staff were all friendly and helpful when we asked for help. I loved that the location of this establishment was neither too close where it was noisy nor too far from all the fun in Cartagena.
I paid for dual occupancy and when my girlfriend showed up they charge me $100,000 pesos extra. I had occupancy for two and breakfast for two on my reservation, but they still demanded more. They were very unwilling to work it out with me an compromise. It also too over an hour to talk to them about this. Employees were moving through the hotel very early in the morning talking with regular level voice from 6:00am on, moving ladders, slamming doors, moving buckets, etc. the hotel is very tight quarters with a small hallway in between rooms. Staff shouldn’t be working in the room areas until at least after 8:00-8:30am
Thinks is a lovely property filled with wonderful art. This staff spoke no English and could not even understand google translate. My Room was about closet size and had to work at getting my suitcase in. The biggest problem was they do not provide hot water. This was not a cheap property on your site! I moved to a great hotel nearby for less money and they have great customer service, very nice rooms, pool, great breakfast and hot water. I think Columbia is not a good place to use Expedia. It is 3-4x local pricing. How can you list hotel with no hot water?
Patricia
Stayed 2 nights in Apr 2022
4/10 Poor
Verified traveller
31 Mar 2022
Liked: Cleanliness, staff & service, room comfort
The room was very small on the 1st floor. Very basic. I felt that it was very overpriced. I’m in Bogata now at the Hyatt Place where my bed would fill the whole room at hotel Casa Balaure.
Plus Im paying less. I felt this was $45 range room.
Maybe other floor rooms were bigger.
The staff was very nice and very helpful. The breakfast was very good and complete. The hotel was nice and comfortable. The location is excellent!
SHEILA
Stayed 7 nights in Feb 2022
6/10 Okay
Juan, Astoria
Travelled with partner
14 Jan 2022
Liked: Staff & service
Extremely small room, I asked for another room
but there were not available. I asked for an iron, but it doesn’t have available. I asked for Splenda or another sweetener and same problem, they doesn’t have it.
Great base of operations for exploring the Walled City in Cartagena and falling in love with Getsemaní at a great price point. Breakfasts are really tasty and everyone so kind!
I enjoyed the location of this hotel, but the lack of wifi or even service for my phone in the room was a pretty big downside. Having to sit in the lobby just to send a text or call my family was rough, especially for a 10 day stay.