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Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
€411* Per night/room 19 May - 20 May

Grand Studio Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Bungalow

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Junior Studio Suite

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Hotel Isla del Encanto. During your stay, you're just a quick walk from Baru Church. You'll find features such as 2 outdoor pools, 2 restaurants and a full-service spa.

  • Enjoy local and international cuisine with a beachfront location at Don Juancho, one of the property's 2 restaurants
  • Take a swim in the 2 outdoor pools
  • Treat yourself to massages, body treatments or body scrubs at the spa
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a private beach, volleyball and a playground
  • Guests speak favourably about the pool and the overall condition of the property
  • Just a 2-minute drive from Isla Grande Beach and a few minutes from Corales del Rosario National Park
  • Airport shuttle service available for a fee

Hotel Isla del Encanto ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hotel Isla del Encanto

Family (1)
5 out of 5
es war traumhaft, Erholung pur, sehr freundliches Personal, das Essen war Top - wir haben sogar eine Nacht verlängert Transfer mit dem Boot ist ebenfalls ein Abenteuer Vielen Dank

Posted by on 10 Feb 2024

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All-inclusive Details

  • All meals included

Property Features

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Hotel Isla del Encanto, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 2 restaurants on site, along with a nearby corner/local shop. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. This beach hotel also offers a children's pool, a garden and a terrace. You'll have access to the outdoor pool at a partner property. Smoking is allowed in designated areas at this 4-star Cartagena hotel.

  • 31 guestrooms or units
  • 2 dining venues
  • Beach lounge chairs
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Garden
  • Outdoor picnic space
  • Television in lobby
  • On-site shopping
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • On private beach
  • Number of outdoor pools - 2
  • Children's pool
  • Grocery/convenience store
  • Laundry facilities
  • Playground on site

Transport

  • Property shuttles: Airport shuttle

Room Amenities

Hotel Isla del Encanto offers 31 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. Each accommodation is individually decorated. Beds feature premium bedding. Satellite televisions are provided. Bathrooms include a shower with a rainfall showerhead, and dressing gowns. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding and hairdryers can be requested. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (limited hours)
  • Television
  • Satellite channels
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hairdryer available
  • Safe
  • Dressing gowns
  • Telephone
  • Desk
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Unique decor

Food & Drink

Don Juancho – This beachfront restaurant specialises in local and international cuisine and serves lunch and dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available.

Marea – Overlooking the ocean and garden, this buffet restaurant specialises in local cuisine and only serves lunch. Guests can enjoy al fresco dining (weather permitting). Open daily.

El Goyo – This sports bar is located on the beach. Open daily.

Room service (during limited hours) is available.

Nearby Activities

A private beach and a marina are featured at the hotel. 2 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Water skiing nearby
  • Ecotours nearby
  • Boat tours nearby
  • Snorkelling nearby
  • Hiking/biking trails nearby
  • Beach volleyball on site
  • Kayaking on site
  • Windsurfing nearby
  • Scuba diving nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Massages are available on the beach and in the spa. Other services include facials, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy.

  • Massages on beach
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Pool access ramp on site

Hotel Policies

Check-in

  • Check-in time ends at 4:00 PM
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Guests must transfer via boat and shuttle to the property. Guests must contact the property at least 48 hours before travel, using the contact information on the confirmation received after booking. This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 11:00 AM - 10:00 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in, please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests should arrive at the La Bodeguita dock in Cartagena from 11 AM to 11:30 AM on the day of arrival to board the boat or bus. The boat/bus ride is approximately 1 hour.

To get to the property, guests need to transfer by boat and shuttle. Transfers need to be confirmed by contacting the property at least 48 hours before travel on the number on the booking confirmation. Hotel Isla del Encanto offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. The front desk at this property is open daily from 11:00 AM - 10:00 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets and service animals are not allowed at Hotel Isla del Encanto

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Guests must contact this property in advance to reserve cots/infant beds

Tax ID - RNT 30258

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve cots/infant beds. The tax ID number is RNT 30258. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash.

For guests' safety, the property includes a fire extinguisher, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in is available.

  • Limited hot water on-site
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Security system
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Front desk opens daily at 11:00 AM
  • Front desk closes daily at 10:00 PM
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on-site
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No lifts
  • Property registry number - RNT 30259/4719
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Service animals not allowed
  • State tax ID - RNT 30258
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 300000 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: COP 300000 (one-way), (up to 18 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Isla Encanto Baru Island
  • Isla Encanto Baru Island
  • Hotel Isla del Encanto Hotel
  • Hotel Isla del Encanto Cartagena
  • Hotel Isla del Encanto Hotel Cartagena

You should know

  • There is limited hot water on site.
  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.