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Hotel OR

3.5 star property

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Photo gallery for Hotel OR

Outdoor pool, pool loungers
Property grounds
Standard Double Room | In-room safe, desk, free WiFi, bed sheets
Reception
Restaurant

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Bar
  • Room service
  • Pool
  • Housekeeping
  • Laundry

Explore the area

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Carrera 3, No. 5-104, Bocagrange, Cartagena, 130001
  • Place, Bocagrande Beach
    ‪3 min walk‬
  • Place, Rio Cartagena Casino
    ‪3 min walk‬
  • Place, Castillo Grande Beach
    ‪9 min walk‬
  • Airport, Cartagena (CTG-Rafael Núñez Intl.)
    ‪13 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, free WiFi, bed sheets

Standard Double Room

7.6 out of 10
Good
(7 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Triple Room

Standard Triple Room | In-room safe, desk, free WiFi, bed sheets

Standard Triple Room

8.8 out of 10
Excellent
(5 reviews)
  • 18 sq m
  • Sleeps 3
  • 3 Single Beds OR 1 Double Bed and 1 Single Bed

View all photos for Single Room

Single Room | In-room safe, desk, free WiFi, bed sheets

Single Room

  • 18 sq m
  • Sleeps 1
  • 1 Single Bed

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About this property

Hotel OR

Hotel with free breakfast, 4-minute walk to Bocagrande Beach
Along with an outdoor pool, this hotel has a poolside bar and dry cleaning. Free full breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour front desk, tour/ticket assistance and a front desk safe are on-site.
Hotel OR offers 20 air-conditioned accommodations with a safe and complimentary bathrobes. 32-inch LCD televisions come with cable channels. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
During your stay at Hotel OR, you're just a quick walk from Bocagrande Beach. Features include free breakfast and free WiFi in public areas, plus an outdoor pool.
  • Free full breakfast served daily
  • Free WiFi
  • Enjoy drinks at the pool bar
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Just a 4-minute walk from Bocagrande Beach and a 5-minute drive from Clock Tower
You can enjoy a drink at the pool bar. Free breakfast is served daily. WiFi is free in public spaces.

An outdoor pool, tour/ticket assistance, and dry cleaning/laundry services are also featured at Hotel OR.

Smoking is allowed in designated areas at this 3.5-star Cartagena hotel.

Guests are served a free full breakfast daily from 7:00 AM to 10:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • A poolside bar

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Free local calls
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for COP 80000.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: COP 80000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.

Property is also known as

OR Cartagena
Hotel OR Hotel
Hotel OR Cartagena
Hotel OR Hotel Cartagena

Hotel OR Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 91 out of 270 reviews
Rating 8 - Good. 100 out of 270 reviews
Rating 6 - Okay. 41 out of 270 reviews
Rating 4 - Poor. 14 out of 270 reviews
Rating 2 - Terrible. 24 out of 270 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all super friendly and nice! I could leave my room key with them as I went out each day, my room was large and very clean. The pool was smaller than the pictures indicated but there were chairs around it to relax. Lots of restaurants within walking distance and most tours would pick up from it as well.
Stayed 2 nights in Jul 2025

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Muy amable la administrators maria Alexandra , nos hizo sentir Como en Casa
Stayed 2 nights in Jun 2025

2/10 Terrible

stephanie

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
poor customer service-took 25 min to take care of me bathroom clogged instead of changing my room had to go and use another restroom outside my room elevator did not work not enough towels for each guest and soap no comforter unable to each reception from room dirty
Stayed 1 night in Jun 2025

8/10 Good

Sabi

Stayed 2 nights in Apr 2025

6/10 Okay

Daniella, fort Lauderdale

Stayed 4 nights in Mar 2025

6/10 Okay

nancy e

Liked: Cleanliness, staff & service
A hotel itself is pretty basic the breakfast very basic. The staff on the other hand were very accommodating very nice. They upgraded my room because the first room they put me in was very small and smelled terribly. I could recommend this hotel if you’re just looking for basic accommodation and not luxury it is a good value and it’s conveniently located next to everything.
Stayed 3 nights in Mar 2025

2/10 Terrible

shay

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place isn’t for tourists !!! As i came in. Big sign on elevator not working. I changed room due to bad smell. In the other room air conditioning wasn’t working so at 2am i was offered a room at the 4th floor no elevator. Now good luck moving your staff. Next day i asked a free night they refused and willing to give only half price on another night. Thanks to orbitz that saved me from that place. No hot water !!! What ?? They said in few days they’ll fix that…. Yea right like the elevator. Poor bedding. Internet disconnect all the time. Breakfast is a joke. Horrible. You wait 20 min until they talk to you. Antz all over tables. Not safe. At night only 1 worker at reception that can get easily to your room. The woman asked me not to write bad review but im sorry. I have to warn other ppl not to trap into this place. STAY AWAY as you can. Cheers.

2/10 Terrible

José Tito

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not a good place to stay

This place should be closed elevated do not works, cold water how can we take a cold shower hell no! I just left the hotel after just signed in! This place is horrible.
Stayed 11 nights in Jan 2025

2/10 Terrible

Abigail

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Hernando

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great services
Stayed 6 nights in Nov 2024

2/10 Terrible

Zuleica, rochester

Stayed 5 nights in Aug 2024

8/10 Good

sarah

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Ac and shower was great after a long week in the islands . Staff very nice . They sent out my laundry great price . Pool was a nice addition. Only reason not 5 stars is because elevator was broke and carrying luggage to floor 3 was hot and hard. Location is great food and fun and beach right there
Stayed 2 nights in Jul 2024

2/10 Terrible

Ronald

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The worst hotel ever.

Stayed 2 nights in Jun 2024

10/10 Excellent

Jeffry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel OR is a great option to stay because tourists will be taken care of in a good way and tourists will have that piece of mind to go walk around the amazing places that the beautiful Cartagena has.
Stayed 3 nights in May 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly and helpful. Helped arrange a tour for me that was excellent, better than the usual tourist agency down the street.
Stayed 6 nights in Apr 2024

8/10 Good

walter

Stayed 6 nights in Jan 2024

8/10 Good

Robert, Ipswich

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice street view from balcony (but I think only two apartments with balcony so maybe I got lucky). Breakfast is purposely cooked for you and good quality, so not unlimited buffet. Central, lots to do nearby, near restaurants, transport, beach, gym, shops. Cooler and fridge in room was surprisingly good. Secure building because no visitors allowed and reception very small. Very noisy area nearly all night/morning, no blackout blinds, no “do not disturb/clean” tag for door, none of the staff speak basic level of English. Overall, you get what you pay for (so don’t compare to Hilton or Caribe down the road) and if you don’t mind the night noise and speak a little Spanish then a good choice for travelling on a budget and I would return but most probably bring something to temporarily blackout windows.
Stayed 7 nights in Nov 2023

10/10 Excellent

Berit Osmundsen

Stayed 1 night in Nov 2023

4/10 Poor

DIEGO

Stayed 3 nights in Aug 2023

4/10 Poor

Jacques E.

Liked: Property conditions & facilities
Disliked: Staff & service
This hotel has its pros and cons: Pros: -If you're seeking an affordable place within a short walking distance to the beach, this hotel is an excellent choice. Boca Grande beach is just a 3-5 minute walk away. -The neighborhood is safe and offers convenient access to amenities like banks, shops, and restaurants. It's also easy to find transportation to the city center within 10-20 minutes. Cons: - While they provide daily room cleaning, the sheets won't be changed unless you specifically request it. - The air conditioning doesn't have an automatic shut-off, leading to uncomfortably cold nights, especially since there are no comforters. - Curiously, they keep tight control over the towels, as if they're afraid they'll be stolen. Your towels often disappear as soon as you step out. - The hotel enforces numerous rules, giving the impression of being confined in a restrictive environment such as a jail. For each visitor you have, there's a charge of 70,000 COB before they're allowed to enter your room. This policy applies even if it's just a brief 1-hour massage, which can become quite costly if you have many friends visiting. Additionally, the staff's attitude towards visitors can be quite impolite. - Complimentary bottled water is not provided. - The breakfast experience is quite underwhelming and minimal. However, considering the price you pay, it's acceptable. In conclusion, I would not choose to stay there again. Best of luck in your decision-making.
Stayed 7 nights in Aug 2023

8/10 Good

Curry

Travelled with partner
Good price . No soap was available in the bat and the beds had very light sheets no comforter
Stayed 1 night in Jul 2023

2/10 Terrible

Diego Andrés

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel didn´t make the invoice
Stayed 1 night in Mar 2023

8/10 Good

Arnaldo, Caguas

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Fue una buena opción, a buen precio, limpio, el staff amable y era seguro
Stayed 3 nights in Jan 2023

10/10 Excellent

Sandra

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is a jewel. They made me feel at home. Very loving and POSITIVE energy environment. Maria Alejandra the Manager is in charge to create a unique experience. She speaks from her heart to mine.
Stayed 1 night in Dec 2022

2/10 Terrible

Andres Felipe

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Desde la llegada, La “encargada” con una actitud tenaz; las habitaciones nada que ver con las fotos, y el desayuno rodeado de palomas!!
Stayed 1 night in Sep 2022