Hotel Virrey Cartagena

3.0 star property

Choose dates to view prices

Photo gallery for Hotel Virrey Cartagena

A neatly made bed with a rolled towel, a vase with sunflowers, and a chair in a room with a wooden headboard and soft lighting.
Point of interest
Outdoor pool, pool loungers
A hotel entrance with a black sign, 'HOTEL VIRREY ARAGONA,' and a decorative archway with plants.
A hotel named 'Hotel Virrey' with a sign featuring a crown symbol.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Laundry room

Explore the area

View in a map
Avenida San Martin # 7 - 126, Cartagena, Bolivar, 130001
  • Place, Bocagrande Beach
    ‪3 min walk‬
  • Place, Rio Cartagena Casino
    ‪6 min walk‬
  • Place, Centro Comercial Nao
    ‪6 min walk‬
  • Airport, Cartagena (CTG-Rafael Núñez Intl.)
    ‪37 min drive‬

Room options

Habitación Estandar Doble

8.0 out of 10
Very good
(1 review)
  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Twin Room Standard With Internal View

  • 17 sq m
  • Sleeps 2
  • Free Wi-Fi

Basic Double Room

8.0 out of 10
Very good
(2 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Basic Twin Room

  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

Basic Triple Room

9.4 out of 10
Exceptional
(3 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Large Single Bed
  • Free Wi-Fi

Standard Twin Room

  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

Standard Triple Room

  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Large Single Bed
  • Free Wi-Fi

Superior Double Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Superior Quadruple Room, 2 Double Beds

  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Superior Triple Room

  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Large Single Bed
  • Free Wi-Fi

Double Room Economy With Internal View

8.0 out of 10
Very good
(1 review)
  • 17 sq m
  • Sleeps 2
  • Free Wi-Fi

Twin Room Economy With Internal View

  • 18 sq m
  • Sleeps 2
  • Free Wi-Fi

Similar properties

About this property

Hotel Virrey Cartagena

An outdoor pool, a restaurant and laundry facilities are available at this smoke-free hotel. Free full breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour front desk, tour/ticket assistance and a garden are on-site. Change of towels is available on request
Hotel Virrey Cartagena offers 34 air-conditioned accommodations with minibars and a safe. LCD televisions come with cable channels.

Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Hotel Virrey Cartagena. During your stay, you're just a quick walk from Bocagrande Beach. Features include free breakfast and free WiFi in public areas, plus an outdoor pool.
  • Free full breakfast served daily
  • Free Wi-Fi (speed: 50+ Mbps)
  • Enjoy a bite to eat at the restaurant
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, laundry facilities and a terrace
  • Just a 3-minute walk from Bocagrande Beach and 6 minutes by car from Cartagena de Indias Convention Center
There's a restaurant on site. Free breakfast is served daily. Public spaces have free WiFi. An outdoor pool, a terrace, and a vending machine are also featured at Hotel Virrey Cartagena.

This 3-star Cartagena hotel is smoke free.

Guests are served a free full breakfast daily from 7:00 AM to 9:00 AM.
Hotel Virrey Cartagena has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 9:00 AM
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Upper floors accessible by stairs only

More

  • 1 building
  • 2 floors
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 1:00 PM
Contactless check-out
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Virrey Cartagena

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding. Children may not be eligible for free breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Charlotte Cartagena
Hoteles Charlotte
Hoteles Charlotte Cartagena
Hoteles Charlotte Hotel
Hoteles Charlotte Hotel Cartagena
Hotel Charlotte Cartagena
Hotel Charlotte Cartagena
Hotel Virrey Cartagena Hotel
Hotel Virrey Cartagena Cartagena
Hotel Virrey Cartagena Hotel Cartagena

Hotel Virrey Cartagena Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 92 out of 225 reviews
Rating 8 - Good. 67 out of 225 reviews
Rating 6 - Okay. 35 out of 225 reviews
Rating 4 - Poor. 12 out of 225 reviews
Rating 2 - Terrible. 19 out of 225 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Luz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoy my stay everything was amazing Amazing staff amazing breakfast food ect … Very very very clean
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

kyesha

Liked: Staff & service, amenities, property conditions & facilities
Bring your own washcloth and towels
Stayed 3 nights in Feb 2026
Verified

2/10 Terrible

Carl

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was dirty staff was rude. The room I book was not the same as they try to give me. It was a hole in the wall. We didn’t even stay there as. It was that bad.
Dirty
Dirty and small
Didn’t even work
Bed was sloping toward the wall and it was only a twin bed. Room was only 10-10
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Brian

Liked: Staff & service, amenities, property conditions & facilities
Great hotel! Close to everything!
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

dustin

Liked: Staff & service, amenities, property conditions & facilities
I loved the service, the food and the location!
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for shopping dine in walking and next to the ocean
Stayed 7 nights in Aug 2024
Verified

8/10 Good

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Soukeina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service is very friendly thanks to Jaris Everyone is so welcoming and its so cozy, calm and clean 100% recommand!
Stayed 4 nights in Apr 2025
Verified

8/10 Good

Yelkaira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hospitality from the local people
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

Norberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute. Great staff
Stayed 4 nights in Jul 2025
Verified

8/10 Good

LENNOX ANTHONY ROBERTS

Liked: Cleanliness, staff & service
The hotel is not that big, but its location is great. Close proximity to the beach, shops, and restaurants.
Stayed 5 nights in Jul 2023
Verified

6/10 Okay

Laurie F

Liked: Staff & service
Staff were extremely pleasant. Room was ok but not as comfortable as I would have liked. White towels were dingy and free breakfast was not very good.
Stayed 5 nights in Jul 2025
Verified

10/10 Excellent

Clinton

Liked: Cleanliness, staff & service, property conditions & facilities
You had appeared to be clean
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Cristine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff, service and cleanliness
Stayed 9 nights in Jan 2024
Verified

2/10 Terrible

Kerlis

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I am very disappointed with my recent stay. I have stayed at this hotel for many years when returning to my hometown, and it used to hold many good memories for me. Sadly, this experience completely changed that. After waiting a long time to check in, I was given what seemed to be the worst room in the hotel. The front desk staff was unkind when I politely asked if they could help me get into the room sooner. The room was in very poor condition. There were mosquitoes and even cockroaches, loud noise from a busy alley, and a window that looked damaged and could not be locked. The bedding looked old and dirty, there was hair on the floor, and the room overall felt neglected and poorly maintained. As a paying guest, I expected basic cleanliness, comfort, and respectful service. It was very disappointing, especially because this hotel once meant a lot to me. I hope the management takes this feedback seriously and improves the way they treat their guests.
Stayed 1 night in Mar 2026
Verified

6/10 Okay

mario

Liked: Cleanliness, staff & service, amenities
There is no elevator, but property centrallly located with many food options and souvenir shopping
Verified

10/10 Excellent

LETY

Liked: Cleanliness, staff & service, property conditions & facilities
Wish they had elevators
Stayed 1 night in May 2024
Verified

10/10 Excellent

Bilma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Si many people were noise and we couldn’t sleep well.
Stayed 1 night in Feb 2024
Verified

2/10 Terrible

Saveth

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staffs are great people, but the hotel are very outdated and did not look as good as in the picture, also there was no hot water in MY room. Fan only without air conditioner. Makes the room really muggy. If only the quality of the hotel was as good as the staffs. It would be great
Stayed 3 nights in Aug 2024
Verified

4/10 Poor

Gonzalo

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very old and not well kept. Staff very nice but all very young (not a single mature person in the business). Very very basic. Plain breakfast, not super clean.
Stayed 2 nights in Jun 2023
Verified

8/10 Good

Odalis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need to use softener for the towels. They are so hard and the smell is no good!!
Stayed 6 nights in Oct 2022
Verified

2/10 Terrible

Michael

Disliked: Staff & service, amenities, property conditions & facilities
The hotel did not have wifi The property refused to fix the tv in the room The rooms do NOT look like the photos. I do not recommend this property
Verified

6/10 Okay

Jonathan

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Great location, even though is located on a busy street, the rooms were quiet, all the staff is really helpful. That being said, the hotel is not as nice as it appears on pictures, it is quite dated and the rooms smell a little bit of mold, our room window had no view and the shower is designed in a way that the water splashes on to the rest of the bathroom. The free breakfast is you get what you pay for, so don’t expect an all you can eat buffet, it is very simple and not that great quality food. Overall, is a simple place with great location for the price if you’re staying with a couple or friends, wouldn’t recommend families and be aware to request the ground floor beforehand if you have any trouble going up the stairs as there is no elevator.
Stayed 4 nights in Mar 2024
Verified

2/10 Terrible

John

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Untrained and unfriendly personal. Obsolete installations. Low maintenance. Cero technology. No knowledge of hotel management. No support to customers. Lousy restaurant and poor food quality. I strongly recommend to take them out of Expedia.
Stayed 1 night in Mar 2023