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U-GO Edificio Murano Elite, Bocagrande

4.0 star property

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2 outdoor pools
2 bedrooms, Egyptian cotton sheets, premium bedding, pillow-top beds
Signature Apartment | Living area | 50-inch LED TV with digital channels, TV
Superior Apartment | Terrace/patio
Exclusive Apartment | View from room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Gym
  • Parking included
  • Kitchen
  • Outdoor space
  • Laundry

Explore the area

View in a map
Bocagrande, Cra. 1 #11-80, 1179 Cra. 1, Cartagena, Bolívar, 130001
  • Place, Bocagrande Beach
    ‪1 min walk‬
  • Place, Clock Tower
    ‪3 min drive‬
  • Place, Cartagena de Indias Convention Center
    ‪4 min drive‬
  • Airport, Cartagena (CTG-Rafael Núñez Intl.)
    ‪10 min drive‬

Room options

View all photos for Luxury Apartment

Luxury Apartment | Terrace/patio

Luxury Apartment

  • 2 bedrooms
  • Beach view
  • Sleeps 6
  • 1 Queen Bed, 2 Single Beds and 1 Double Sofa Bed

View all photos for Signature Apartment

Signature Apartment | Terrace/patio

Signature Apartment

  • 64 sq m
  • 1 bedroom
  • Beach view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Exclusive Apartment

Exclusive Apartment | 2 bedrooms, Egyptian cotton sheets, premium bedding, pillow-top beds

Exclusive Apartment

  • 74 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Apartment

Superior Apartment | Terrace/patio

Superior Apartment

  • 109 sq m
  • 2 bedrooms
  • Sea view
  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Apartment

Apartment | Terrace/patio

Apartment

  • 63 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for Apartment

Apartment | Terrace/patio

Apartment

  • 102 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

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About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

U-GO Edificio Murano Elite, Bocagrande

Beach fun in 2 outdoor pools, near Clock Tower
At U-GO Edificio Murano Elite, Bocagrande, spend the day on the nearby beach or relax by one of the apartment building's 2 outdoor swimming pools. Each apartment has 2 bedrooms and offers free WiFi and a pillowtop bed. Guests will find a kitchen with a fridge, an oven, a stovetop and a microwave.
U-GO Edificio Murano Elite, Bocagrande offers 5 air-conditioned accommodations with complimentary bottles of water and coffee/tea makers. Rooms open to furnished balconies. This individually decorated and furnished accommodation includes desks and dining tables. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Accommodation at this 4-star apartment has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower with a rainfall showerhead, and hairdryers.

This Cartagena apartment provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). 50-inch LED televisions come with digital channels. Additionally, rooms include an iron/ironing board and blackout curtains.

2 outdoor swimming pools are on site along with a fitness centre.
Our customers tell us that they can't get enough of the pool at U-GO Edificio Murano Elite, Bocagrande. During your stay, you'll be connected to a shopping centre and just a quick walk from Bocagrande Beach. You'll find features such as free WiFi in public areas and free self-parking, plus 2 outdoor pools. Built in 2020, this upmarket apartment building has 5 apartments over 40 floors. Each apartment offers free WiFi and a kitchen.
  • Each apartment offers a kitchen, a furnished balcony and a pillowtop bed
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Take a swim in the 2 outdoor pools
  • Services include dry cleaning/laundry and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the pool
  • Steps from Bocagrande Beach and a 3-minute drive from Clock Tower
  • Airport shuttle service available for a fee
U-GO Edificio Murano Elite, Bocagrande offers its guests 2 outdoor swimming pools and a fitness centre. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. The business-friendly U-GO Edificio Murano Elite, Bocagrande also features a terrace, dry cleaning/laundry services, and a lift. Free self parking is available.

This 4-star Cartagena apartment is smoke free.

Property amenities

Beach

  • White sand beach (direct access)

Pool/Spa

  • 2 outdoor pools

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free covered self parking on site
  • Wheelchair-accessible parking available

Kitchen

  • Blender
  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Freezer
  • Full-sized refrigerator/freezer
  • Griddle
  • Hob
  • Microwave
  • Oven
  • Paper towels
  • Toaster

Dining

  • Dining table
  • Wet bar

Bedrooms

  • 2 bedrooms
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table

Entertainment

  • 50-inch LED TV with digital channels

Outdoor areas

  • Furnished balcony
  • Outdoor furniture
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundromat nearby
  • Laundry detergent

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lift (107 centimetre wide door)
  • Stair-free path to entrance
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Free bottled water
  • Guidebooks
  • Iron/ironing board
  • Local maps
  • Luggage storage
  • Mobile key entry
  • Proposal/romance packages
  • Restaurant dining guides

Location highlights

  • Connected to a shopping centre
  • In a shopping district
  • Near a hospital
  • Near the airport

Things to do

  • Gym
  • Shopping centre
  • Casino nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • First aid kit
  • Fire extinguisher

General

  • 1 building
  • 40 floors
  • 5 units
  • Built in 2020
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 48 hours before arrival with check-in instructions and an access code; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Renovations and closures

The following facilities or services will be unavailable from July 16 2025 to October 1 2025 (dates subject to change):
  • Swimming pool

Access methods

Access code, staffed front desk

Pets

  • Pets and service animals are not allowed at U-GO Edificio Murano Elite, Bocagrande

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 100000 per vehicle (one-way, maximum occupancy 4)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
U-GO Edificio Murano Elite, Bocagrande offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email 48 hours before arrival with check-in information and an access code. Front desk staff will greet guests on arrival at the property.
All guests must register upon arrival. No visitors or unregistered guests are allowed in guestrooms.
Property Registration Number 150008, 123761, 173850, 124284, 97066
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Murano 2303
U-GO Edificio Murano Elite, Bocagrande Apartment
U-GO Edificio Murano Elite, Bocagrande Cartagena
Edificio Murano Elite Bocagrande Primera linea al Mar
U-GO Edificio Murano Elite, Bocagrande Apartment Cartagena

U-GO Edificio Murano Elite, Bocagrande Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 106 out of 141 reviews
Rating 8 - Good. 18 out of 141 reviews
Rating 6 - Okay. 10 out of 141 reviews
Rating 4 - Poor. 4 out of 141 reviews
Rating 2 - Terrible. 3 out of 141 reviews

9.6/10

Cleanliness

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Carlos M

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The apartment was amazing! Spectacular views!
Stayed 3 nights in Jun 2025

10/10 Excellent

vanessa Alejandra hernandez

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This property is equipped with your daily needs as if you were at home away from home. Easy check in and check out. Also there’s security 24/7 and it’s a very safe area. This property is very centric so everything is nearby and you can walk around to explore your surroundings. The apartment itself is super spacious and luxurious.
Ocean view
Shower
Kitchen and living room
Sofa bed
Stayed 6 nights in Jun 2025

10/10 Excellent

Yessenia, Brooklyn

Stayed 4 nights in Jun 2025

10/10 Excellent

Mariangela

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

Hakeem Deshawn

Liked: Cleanliness, property conditions & facilities
5/5 beside when the water kept getting cut off other then that very friendly
Stayed 7 nights in Apr 2025

6/10 Okay

Elhadj

Stayed 4 nights in May 2025

4/10 Poor

Rosalinda

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This property was not like it showed on Expedia. It doesn’t reflect Expedia’s values. The pool was closed and we were not notified. It was closed due to construction. The apt doesn’t provide staples. Two tiny bottle of water and some coffee is all there was. No salt, pepper, oil. It is close to a supermarket so that helped. The place is secure but it is hot everywhere. You need to keep the ac off if you are out. We had a cockroach infestation that made us have to leave after our first night and they did not want to refund our money. We had to leave in the middle of the night and pay for a hotel somewhere else. We paid lodging 2x on this trip. When I say there were a lot of cockroaches, I mean a lot, we found 17 within the hour and it was gross. They did not respond to us after multiple messages and calls until the next morning when we had already found somewhere else to stay and then they acted like it hadn’t happened ever, I checked google reviews after and it was a common issue. So go somewhere cleaner and more transparent.
Stayed 7 nights in May 2025

10/10 Excellent

Roberto

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excelente lugar limpio seguro y personal muy amable
Stayed 6 nights in May 2025

10/10 Excellent

RUBIER

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
good
Stayed 3 nights in Apr 2025

2/10 Terrible

Richard

Travelled with group
Liked: Room comfort

Avoid at all Cost!

I rented this apartment on Hotels.com for 4-days, 3-nights for 4 people. When I arrived the personnel first claimed that they did not have any reservations for me (shake-down starts). I showed documentation that I have reservations for 4-days, 3-nights, 4 people but they continued to deny I held reservations. After about 45 minutes they “mysteriously” acknowledged I held reservations, but it was for 2 people (shake down continues). They demanded to see additional documentation. Being in a foreign country (Colombia) calling hotels.com is expensive (800 does not mean free). I have called Hotels.com in the past from Colombia and Hotels.com is impossible to get a live person at any reasonable length of time (actually, on a previous occasion at a different hotel I was on hold for over 40 minutes and finally hung up – was required to pay long-distance charges). Also, I could not access the hotels.com website from Colombia (who knows why – politics?). So, I contacted my daughter (my expense – more $$$ in foreign calling) and she screen shot every piece of documentation available to show the reservations were made for 4-people (not the 2 claimed in the shake down). Still the apartment people would not budge. Skipping a lot of back and forth, but it took over 2 hours to register and I took the apartment because: 1. It was a non-refundable reservation (and I understand why they list it that way now), and 2.) due to scheduling the 3rd person world not arrive until the next
Stayed 3 nights in Apr 2025

10/10 Excellent

Jim

Liked: Cleanliness, property conditions & facilities
Excellent staff. Communication was great from the airport arrival to checkout.
Stayed 11 nights in Mar 2025

10/10 Excellent

Marcus, La Verkin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A beautiful place to stay in Bocagrande Cartagena. The views are spectacular. Comfortable and relaxing. I would stay again.
Stayed 4 nights in Mar 2025

10/10 Excellent

garry

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great property, the view was amazing, great location very walkable, coffee and detergent was provided, would recommend again
Stayed 5 nights in Mar 2025

10/10 Excellent

Yelena, Canton

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very good equipt apartments, nice Decor, comfortable.
Stayed 9 nights in Feb 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A great place to stay in Bocagrande.. probably the brst on the strip there. Great Beach access but the walking vendors on the Beach are aggressive and constant.. the women walking around trying to give massage are especially annoying too.
Stayed 6 nights in Feb 2025

10/10 Excellent

Leslie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved it here!
Stayed 3 nights in Jan 2025

10/10 Excellent

Adam, Yardville

Liked: Cleanliness
Stayed 7 nights in Jan 2025

10/10 Excellent

Ernesto

Liked: Cleanliness, property conditions & facilities
The location and the apartment is very convenient and very well located and maintained. The only comments were that we were 3 people and there were only two towels and one of these broken. Also the sofa bed is not comfortable and might need a replacement. Other than that the property is very good.
Stayed 6 nights in Dec 2024

10/10 Excellent

Andres

Liked: Cleanliness, property conditions & facilities
The best view to the beach
Stayed 4 nights in Sep 2024

8/10 Good

Alonzo

Liked: Cleanliness, amenities, property conditions & facilities
The apartment is located across from the beach with great views from the windows and balcony. It was very clean. It is walkable to the mall and lots of restaurants and shops. My one complaint would be that I could not get in hot water in either of the showers.
Stayed 3 nights in Nov 2024

6/10 Okay

Oran

Liked: Amenities
Disliked: Cleanliness
I normally don’t do reviews but had to for this property. The hotel itself, staff, area, atmosphere and location is great! The layout of the room is just as pictured and explained. The staff are easy to talk to and deal with. However, Rm 502 is roach infested, especially the kitchen. In the fridge, freezer, microwave, all over. Then I started seeing them by the tv table. Not so much upstairs but a few were on the couch in the bedroom. None in the closet or drawers thankfully because I was shaking everything nightly and prior to packing. This is not meant to be a negative review, as to I would consider staying again simply because it’s perfect outside of that but that was major. I just don’t want anyone to get room 502 or anything around it. I hope the rest of the property would be clear. I didn’t see any reviews like this prior to booking myself. Great time and visit outside of that.
Stayed 5 nights in Dec 2024

10/10 Excellent

Karrie, Sioux City

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property in a great location. Property was clean and spacious. Staff were very friendly.
Stayed 2 nights in Dec 2024

8/10 Good

Charlie

Liked: Cleanliness, property conditions & facilities
Stayed 9 nights in Nov 2024

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This was an excellent experience. Check in staff was very friendly and helpful. The building felt very safe and secure with restricted access to guests only and the entrance/front of the building was monitored day and night. I enjoyed staying here far more than the experience I had at a 5 star hotel two blocks away. The next time I visit this place will be my first choice for a place to stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Paula

Liked: Cleanliness, property conditions & facilities
Everything was excellent on the property the only thing I was disappointed is that we couldn’t able to turn on the jacuzzi in the room and that was the reason I book this property I send message two times to the person in charge and supposed she a Send me the video how to turn on but I never get the video I reach to her again yesterday that was my last day there and she didn’t reply to me
Stayed 5 nights in Nov 2024