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U-GO Edificio Murano Elite, Bocagrande

4.0 star property

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Luxury Apartment | Outdoor dining
Luxury Apartment | Living area | 50-inch LED TV with digital channels, TV
Superior Apartment | Interior
Apartment | Property grounds
Apartment | Egyptian cotton sheets, premium bedding, pillow-top beds

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room

Explore the area

View in a map
Bocagrande, Cra. 1 #11-80, 1179 Cra. 1, Cartagena, Bolívar, 130001
  • Place, Bocagrande Beach
    ‪1 min walk‬
  • Place, Plaza Bocagrande Commercial Center
    ‪1 min walk‬
  • Place, Rio Cartagena Casino
    ‪18 min walk‬
  • Airport, Cartagena (CTG-Rafael Núñez Intl.)
    ‪16 min drive‬

Room options

View all photos for Luxury Apartment

Luxury Apartment | Outdoor dining

Luxury Apartment

  • Beach view
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 2 Single Beds and 1 Double Sofa Bed

View all photos for Signature Apartment

Signature Apartment | Egyptian cotton sheets, premium bedding, pillow-top beds

Signature Apartment

  • Beach view
  • 64 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Exclusive Apartment

Exclusive Apartment | Egyptian cotton sheets, premium bedding, pillow-top beds

Exclusive Apartment

  • Sea view
  • 74 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Apartment

Superior Apartment | Egyptian cotton sheets, premium bedding, pillow-top beds

Superior Apartment

  • Sea view
  • 109 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Apartment

Apartment | Egyptian cotton sheets, premium bedding, pillow-top beds

Apartment

  • 63 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for Apartment

Apartment | Egyptian cotton sheets, premium bedding, pillow-top beds

Apartment

  • 102 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

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About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

U-GO Edificio Murano Elite, Bocagrande

At U-GO Edificio Murano Elite, Bocagrande, spend the day on the nearby beach or relax by one of the apartment building's 2 outdoor swimming pools. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. Comforts include a pillowtop bed and Egyptian cotton sheets, and guests will also find conveniences, such as a coffee/tea maker and a dining table.
U-GO Edificio Murano Elite, Bocagrande offers 5 air-conditioned accommodations with complimentary bottles of water and coffee/tea makers. Rooms open to furnished balconies. This individually decorated and furnished accommodation includes desks and dining tables. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Accommodation at this 4-star apartment has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower with a rainfall showerhead, and hairdryers.

This Cartagena apartment provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). 50-inch LED televisions come with digital channels. Additionally, rooms include an iron/ironing board and blackout curtains.

2 outdoor swimming pools are on site along with a fitness centre.
Our customers tell us that they can't get enough of the pool at U-GO Edificio Murano Elite, Bocagrande. During your stay, you'll be connected to a shopping centre and just a quick walk from Bocagrande Beach. You'll find features such as free WiFi in public areas and free self-parking, plus 2 outdoor pools. Built in 2020, this upmarket apartment building has 5 apartments over 40 floors. Each apartment offers free WiFi and a kitchen.
  • Each apartment offers a kitchen, a furnished balcony and a pillowtop bed
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Take a swim in the 2 outdoor pools
  • Services include dry cleaning/laundry and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the helpful staff
  • Steps from Bocagrande Beach and a 4-minute drive from Cartagena de Indias Convention Center
  • Airport shuttle service available for a fee
U-GO Edificio Murano Elite, Bocagrande offers its guests 2 outdoor swimming pools and a fitness centre. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. The business-friendly U-GO Edificio Murano Elite, Bocagrande also features a terrace, dry cleaning/laundry services, and a lift. Free self parking is available.

This 4-star Cartagena apartment is smoke free.

Property amenities

Beach

  • White sand beach (direct access)

Pool/Spa

  • 2 outdoor pools

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Kitchen

  • Blender
  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Freezer
  • Full-sized refrigerator/freezer
  • Griddle
  • Hob
  • Microwave
  • Oven
  • Paper towels
  • Toaster

Dining

  • Dining table
  • Wet bar

Bedrooms

  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table

Entertainment

  • 50-inch LED TV with digital channels

Outdoor areas

  • Furnished balcony
  • Outdoor furniture
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundromat nearby
  • Laundry detergent

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lift (107 centimetre wide door)
  • Stair-free path to entrance
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Free bottled water
  • Guidebooks
  • Iron/ironing board
  • Local maps
  • Luggage storage
  • Mobile key entry
  • Proposal/romance packages
  • Restaurant dining guides

Location highlights

  • Connected to a shopping centre
  • In a shopping district
  • Near a hospital
  • Near the airport

Things to do

  • Gym
  • Shopping centre
  • Casino nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • First aid kit
  • Fire extinguisher

General

  • 1 building
  • 40 floors
  • 5 units
  • Built in 2020
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 48 hours before arrival with check-in instructions and an access code; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools

Access methods

Access code, staffed front desk

Pets

  • Pets and service animals are not allowed at U-GO Edificio Murano Elite, Bocagrande

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 100000 per vehicle (one-way, maximum occupancy 4)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
U-GO Edificio Murano Elite, Bocagrande offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email 48 hours before arrival with check-in information and an access code. Front desk staff will greet guests on arrival at the property.
All guests must register upon arrival. No visitors or unregistered guests are allowed in guestrooms.
Property Registration Number 150008, 123761, 173850, 124284, 97066
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Murano 2303
U-GO Edificio Murano Elite, Bocagrande Apartment
U-GO Edificio Murano Elite, Bocagrande Cartagena
Edificio Murano Elite Bocagrande Primera linea al Mar
U-GO Edificio Murano Elite, Bocagrande Apartment Cartagena

U-GO Edificio Murano Elite, Bocagrande Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 122 out of 163 reviews
Rating 8 - Good. 22 out of 163 reviews
Rating 6 - Okay. 11 out of 163 reviews
Rating 4 - Poor. 4 out of 163 reviews
Rating 2 - Terrible. 4 out of 163 reviews

9.6/10

Cleanliness

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Antonio

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2025

8/10 Good

Margaret Rose

Travelled with group
Liked: Cleanliness, property conditions & facilities
Accessibility, clean room
Stayed 7 nights in Nov 2025

2/10 Terrible

SungMin

Travelled with group
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
They do not let you bring in guests that were not accounted for when you booked in. So you can't meet anyone and bring them to your room or on the premises. Anyone and everyone that comes has to wear a plastic wrist ban that you can not take off at anytime, even to shower or else you will pay a fine. So its a very strict dorm style. Then there are cockroaches everywhere. Even though they come to take care of them, the roaches still fill your floors, bathroom, bedroom, living room, kitchen counters. They are everywhere. Amazing view and they where nice about letting me check in early. Other then that everything else was horrific.
Stayed 6 nights in Oct 2025

10/10 Excellent

Erika, White Plains

Liked: Cleanliness, property conditions & facilities
Very nice apartment and very well mantained, thanks
Stayed 4 nights in Oct 2025

8/10 Good

Nadu

Liked: Cleanliness, room comfort
It was a hassle getting in with all the red tape. You have to scan your psssport and other bureaucratic things but once you are in it is fine. It is as advertised.
Stayed 4 nights in Oct 2025

10/10 Excellent

EFRAIN

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service only details there are cockroaches it would be missing a little fumigation recommend
Stayed 4 nights in Sep 2025

10/10 Excellent

Roberto

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Family trip we had such a great experience on this place. Personnel administrating this property are great with communicating and assisting with any questions. Great place to stay very clean.
Stayed 2 nights in Sep 2025

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice
Stayed 3 nights in Sep 2025

8/10 Good

Esteban

Liked: Cleanliness, amenities, property conditions & facilities
Nice property
Stayed 2 nights in Sep 2025

10/10 Excellent

Joseph

Liked: Cleanliness, property conditions & facilities
I stayed for 5 days in this building and I liked it a lot, very clean and quiet, you have many restaurant options around
Stayed 5 nights in Aug 2025

6/10 Okay

Ersoy

Business traveller
Liked: Cleanliness, room comfort

Deceiving

Both Pool was closed
Stayed 2 nights in Jul 2025

10/10 Excellent

Luis

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The view was spectacular.
Stayed 7 nights in Aug 2025

10/10 Excellent

Rosileia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing place we stay 3times at Murano is a amazing place
Stayed 5 nights in Aug 2025

6/10 Okay

Jennifer

Travelled with group
Disliked: Amenities
The stay here was overall comfortable. The rooftop pool was under construction and the property did not communicate that until check-in. The rooftop pool was one of the main attractions especially when the heat is too unbearable at the beach. we also saw a few little critters despite how cleanly it looked.
Stayed 3 nights in Jul 2025

10/10 Excellent

Emmanuel

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
The property is in a great location with shopping, restaurants, shopping, and beach all walking distance. Enjoyed the apartment with my family. Property management and building security was responsive to any inquiries we had. Only negative was that the washing machine was broken during our stay and access to the safe with direction was non-existent. However, overall, we enjoyed our stay. We will stay here again!
Stayed 10 nights in Jul 2025

10/10 Excellent

Carlos M

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The apartment was amazing! Spectacular views!
Stayed 3 nights in Jun 2025

10/10 Excellent

vanessa Alejandra hernandez

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This property is equipped with your daily needs as if you were at home away from home. Easy check in and check out. Also there’s security 24/7 and it’s a very safe area. This property is very centric so everything is nearby and you can walk around to explore your surroundings. The apartment itself is super spacious and luxurious.
Ocean view
Shower
Kitchen and living room
Sofa bed
Stayed 6 nights in Jun 2025

10/10 Excellent

Yessenia, Brooklyn

Stayed 4 nights in Jun 2025

10/10 Excellent

Mariangela

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

Hakeem Deshawn

Liked: Cleanliness, property conditions & facilities
5/5 beside when the water kept getting cut off other then that very friendly
Stayed 7 nights in Apr 2025

6/10 Okay

Elhadj

Stayed 4 nights in May 2025

4/10 Poor

Rosalinda

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This property was not like it showed on Expedia. It doesn’t reflect Expedia’s values. The pool was closed and we were not notified. It was closed due to construction. The apt doesn’t provide staples. Two tiny bottle of water and some coffee is all there was. No salt, pepper, oil. It is close to a supermarket so that helped. The place is secure but it is hot everywhere. You need to keep the ac off if you are out. We had a cockroach infestation that made us have to leave after our first night and they did not want to refund our money. We had to leave in the middle of the night and pay for a hotel somewhere else. We paid lodging 2x on this trip. When I say there were a lot of cockroaches, I mean a lot, we found 17 within the hour and it was gross. They did not respond to us after multiple messages and calls until the next morning when we had already found somewhere else to stay and then they acted like it hadn’t happened ever, I checked google reviews after and it was a common issue. So go somewhere cleaner and more transparent.
Stayed 7 nights in May 2025

10/10 Excellent

Roberto

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excelente lugar limpio seguro y personal muy amable
Stayed 6 nights in May 2025

10/10 Excellent

RUBIER

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
good
Stayed 3 nights in Apr 2025

2/10 Terrible

Richard

Travelled with group
Liked: Room comfort

Avoid at all Cost!

I rented this apartment on Hotels.com for 4-days, 3-nights for 4 people. When I arrived the personnel first claimed that they did not have any reservations for me (shake-down starts). I showed documentation that I have reservations for 4-days, 3-nights, 4 people but they continued to deny I held reservations. After about 45 minutes they “mysteriously” acknowledged I held reservations, but it was for 2 people (shake down continues). They demanded to see additional documentation. Being in a foreign country (Colombia) calling hotels.com is expensive (800 does not mean free). I have called Hotels.com in the past from Colombia and Hotels.com is impossible to get a live person at any reasonable length of time (actually, on a previous occasion at a different hotel I was on hold for over 40 minutes and finally hung up – was required to pay long-distance charges). Also, I could not access the hotels.com website from Colombia (who knows why – politics?). So, I contacted my daughter (my expense – more $$$ in foreign calling) and she screen shot every piece of documentation available to show the reservations were made for 4-people (not the 2 claimed in the shake down). Still the apartment people would not budge. Skipping a lot of back and forth, but it took over 2 hours to register and I took the apartment because: 1. It was a non-refundable reservation (and I understand why they list it that way now), and 2.) due to scheduling the 3rd person world not arrive until the next
Stayed 3 nights in Apr 2025