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The Clock Hostel And Suites

2.0 star property

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Outdoor pool
Outdoor pool
Dormitorio Compartido, Cama Doble Superior | Hypo-allergenic bedding, individually furnished, laptop workspace
Exterior
Fridge, microwave

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Laundry
  • Pool
  • Housekeeping
  • Kitchen

Explore the area

Map
Calle Roman # 5-30, Centro Historico, Centro Historico, Cartagena, bolivar, 130001
  • Clock Tower
    ‪2 min walk‬
  • Cartagena de Indias Convention Center
    ‪3 min walk‬
  • Walls of Cartagena
    ‪5 min walk‬
  • Cartagena (CTG-Rafael Núñez Intl.)
    ‪7 min drive‬

Room options

View all photos for Dormitorio Compartido, Cama Doble Superior

Dormitorio Compartido, Cama Doble Superior | Hypo-allergenic bedding, individually furnished, laptop workspace

Dormitorio Compartido, Cama Doble Superior

  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Shared Dormitory, 1 Double Bed

Hypo-allergenic bedding, individually furnished, laptop workspace

Basic Shared Dormitory, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Shared Dormitory, 1 Single Bed, Shared Bathroom

Hypo-allergenic bedding, individually furnished, laptop workspace

Basic Shared Dormitory, 1 Single Bed, Shared Bathroom

  • Sleeps 1
  • 1 Single Bed

View all photos for Comfort Room, 1 Queen Bed, No Windows, Tower

Comfort Room, 1 Queen Bed, No Windows, Tower | Hypo-allergenic bedding, individually furnished, laptop workspace

Comfort Room, 1 Queen Bed, No Windows, Tower

  • 10 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

The Clock Hostel And Suites

Colonial hostel with 24-hour front desk and outdoor pool
This smoke-free hostel features an outdoor pool, a restaurant and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a microwave in a common area and a fridge in a common area. Bathrooms are shared.
The Clock Hostel And Suites offers 4 accommodations, which are accessible via exterior corridors and feature shared/communal kitchens. Each accommodation is individually furnished. Flat-screen televisions are featured in guestrooms.

Guests have access to shared bathrooms. Bathrooms include a shower. This Cartagena hostel provides complimentary wireless Internet access. Microwaves, fridges and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hostel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at The Clock Hostel And Suites, you're just a quick walk from Clock Tower. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Steps from Clock Tower and 7 minutes on foot from Cartagena de Indias Convention Center
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An outdoor pool, a terrace, and barbecue grills are also featured at The Clock Hostel And Suites.

This Colonial Cartagena hostel is smoke free.

For a fee, guests can enjoy a English breakfast daily from 7:30 AM to 10:00 AM.
THE CLOCK PUB – This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Airport shuttle at scheduled times, on request

Food and drink

  • Daily English breakfast available 7:30 AM to 10:00 AM for a fee: COP 12,000 to 12,000 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • THE CLOCK PUB

Things to do

  • Outdoor pool
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Shared refrigerator

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • No lift

More

  • 2 floors
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • 3 shared bathrooms (in-room sinks)
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Microwave on request
  • Refrigerator on request
  • Shared kitchen access

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Heated floor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children 18 and younger are not allowed at this property. All guests older than 18 are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately COP 12000 to 12000 per person
  • Airport shuttle fee: COP 1 per vehicle (return)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
The Clock Hostel And Suites offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Children 18 years old and younger aren't allowed at this property.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Clock Hostel Cartagena
Clock Hostel
The Clock Hostel Suites
The Clock Hostel And Suites Cartagena
The Clock Hostel And Suites Hostel/Backpacker accommodation

The Clock Hostel And Suites Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 43 out of 70 reviews
Rating 8 - Good. 14 out of 70 reviews
Rating 6 - Okay. 10 out of 70 reviews
Rating 4 - Poor. 2 out of 70 reviews
Rating 2 - Terrible. 2 out of 70 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jermaine

Stayed 1 night in Jun 2024

10/10 Excellent

Annick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Parfait hostal au coeur du centre historique.

J'ai beaucoup aimé mon séjour à l'hostal, il n'y avait aucun irritant, tout fonctionne bien, les drains, la pression et la tièdeur de l'eau de la douche, la grandeur des salles de bain. Le lit était confo, l'espace intime avec des prises de courant. J'ai apprécié aussi l'endroit pour fumer. L'hostal est parfaitement bien situé au coeur du vieux Cartagène. Décoration très belle. J'y retournerais. La seule chose est qu'on ne m'a pas donné de couverture la 1re nuit, alors qu'avec la clim il vient qu'à faire froid la nuit. Un oublie je suppose.
Stayed 2 nights in Aug 2024

10/10 Excellent

Maurizio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 4 nights in Dec 2023

6/10 Okay

Brianne, Pittsburgh

Disliked: Staff & service
Unfortunately, when you get a private room, you don't get use of the wifi. The network is not even available in your room, they tell you to come downstairs to use it. So i spent a lot of time in the outdoor lobby, it was the only way i was able to work and plan. I also didn't have access to the breakfasts they have going on in the mornings for those staying in dorms. The bathroom in my room was beautiful
Stayed 3 nights in Dec 2023

6/10 Okay

Anne-Marie

Disliked: Property conditions & facilities, room comfort
A cool space and great location but unfortunately I had a few issues. The electricity and water kept going out which made it very uncomfortable in the heat of Cartagena. There were only 3 bathrooms for a very large dorm and I needed to queue for the bathroom (when the water/electricity was working). I chose to move to a different hostel because I was so uncomfortable and requested a refund for the second night. This was denied because at the time of asking the electricity and water were on and they didn't see what the problem was.
Stayed 2 nights in Sep 2023

4/10 Poor

Graham

Disliked: Cleanliness
Stayed 3 nights in Sep 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly atmosphere
Stayed 1 night in Jul 2023

8/10 Good

Wids

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was good but I did not like the fact that I could not access wifi from where I sleep and no ac in the working area
Stayed 5 nights in Jun 2023

6/10 Okay

Emer

Disliked: Staff & service, property conditions & facilities, room comfort

Uncomfortable stay, wouldn't recommend

Hostel is in a really central location in the old town. We stayed one night here in a double in a dorm, however it was a very uncomfortable stay, the bed was up 3 sets of narrow stairs in the main dorm room so it was a pain carrying bags up, going to bathroom etc. The bed was so uncomfortable, mattress was on a slant, creaky - we both woke up the next morning with sore neck and backs. The staff here unfortunately arent that pleasant or helpful and didnt speak english
Stayed 1 night in Dec 2022

8/10 Good

David

Liked: Staff & service, property conditions & facilities, room comfort
Had a good stsy overall and it was good value. It was pretty loud in the dorm rooms until midnight as they play music in the social space, also my ved was next to a huge air conditioning unit. Saying that it was nice to feel a bit more privacy than a normal dorm with some of the beds up on platforms which are curtained off. A food place if you want to party as you are right in the middle of all the clubs.
Stayed 1 night in Nov 2022

2/10 Terrible

Mark

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The hostel itself does look good and is a comfortable stay. I was disappointed to be advised at check in that the bar/restaurant is actually in a different building down the street, and that there is actually no laundry at the hostel despite it's description. My main issue however was that whilst there is a 24hour reception, on the first night of my stay the doors to the hostel were padlocked (for security) but the receptionist went to sleep and couldn't be woken from outside the hostel. I was then stuck on the street with another of the hostel guests after midnight with nowhere safe to go being harrassed by people on the street. Thankfully after half an hour other guests from the hostel were leaving so managed to wake up reception to let us in. A terrifying first night in Columbia.
Stayed 2 nights in Dec 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location inside the walled city. One block from the clock tower entrance. Staff was very friendly and the place was very clean.
Stayed 1 night in May 2021

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort

Great location, amazing service. But overpriced.

The people are amazing. The place is excellent. Except that they don't have hot or warm water to shower. And you need to rent the towel every time you use one. The cube or room is tight as well. Few more dollars additional then you can add a better solo room.
Stayed 3 nights in Feb 2021

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities

Great stay!

Amazing lavatories and staff was very friendly. Rooms were cozy but not cramped. The only issues were the temperature of the room at night which was uncomfortably hot and there werent any shelves or enough hooks in the bathrooms. Otherwise great hostel with a great atmosphere.
Stayed 2 nights in Feb 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2019

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities

Just okay

I thought I had booked a private room. Technically it was, but there is just a curtain as the wall. It's not truly a private room with walls and a door. Other guests are extremely inconsiderate and speak very loudly at all hours of the night, not thinking about the fact that the curtains for each "cubby" are not soundproof. The staff should put up signs or something to remind people to take their conversations to the ample space provided in common areas. They also charged me twice when I checked out. The pool (or hot tub?) was nice to have, breakfast is typical hostel breakfast, and there is a 24-hour grocery store directly across the street. Location is great in the touristy area. It is also very clean. The city shut off the water one day while I was there and staff provided no warning. I wouldn't stay again because I think it's overpriced for what you get.
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hostel. Great for a short stay if traveling in a couple as level of privacy with the pod curtain. Could do with more lockers closer to room at the front.
Stayed 3 nights in May 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located and excellent privacy for a hostel.
Stayed 5 nights in May 2019

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will stay here again if in Cartagena

The best most clean hostel I have stayed in. It’s got a modest but clean and well stocked kitchen and is always air conditioned. The jacuzzi is very nice and is open late at night. I found it incredibly easy to be social and meet people. The bathrooms are very nice also. No hot water, but it’s not too cold! The beds are awesome and very private.
Stayed 4 nights in May 2019

10/10 Excellent

Keishu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best

This is the best hostel I have ever stayed in. No negatives.
Stayed 1 night in Sep 2018

10/10 Excellent

Hoi yee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The property is super clean. And the staff is friendly and helpful.
Stayed 1 night in Jul 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed in a double rOom - it had very steep stairs which were hard to climb with big suitcases and had a very noises generator outside the Window -was quite expensive for what it was
Stayed 1 night in May 2018