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Hotel East West

3.0 star property

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Photo gallery for Hotel East West

Lunch and dinner served
Exterior
Reception
Free breakfast
Suite | Living area

Reviews

5.0 out of 10

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
10 Avenue Hassan Souktani, Casablanca, 20000
  • Place, Casablanca Twin Towers
    ‪10 min walk‬
  • Place, United Nations Square
    ‪13 min walk‬
  • Place, Place Mohammed V
    ‪15 min walk‬
  • Airport, Casablanca (CMN-Mohammed V)
    ‪43 min drive‬

Room options

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About this property

Hotel East West

A restaurant, a fitness centre and a bar/lounge are available at this hotel. WiFi in public areas is free. Other amenities include a sauna, dry cleaning and laundry facilities.
Hotel East West offers 48 air-conditioned accommodations with free toiletries and blackout curtains. This accommodation offers separate sitting areas. Beds feature premium bedding. Premium satellite televisions are provided.

Bathrooms include a combined bath/shower unit. This Casablanca hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a sauna and a fitness centre.
During your stay at Hotel East West, you're just a quick walk from Cathedrale Sacre Coeur. You'll find features such as free breakfast and free WiFi in public areas, plus a restaurant.
  • Free breakfast offered
  • Free WiFi
  • Enjoy Irish cuisine while dining at Irish Bar
  • Amenities include a front desk safe, meeting rooms and laundry facilities
  • On-site recreation includes a gym and a sauna
  • Just a 3-minute drive from Hassan II Mosque and 9 minutes from Morocco Mall
  • Airport shuttle service available for a fee
Hotel East West offers its guests a sauna and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served. WiFi is free in public spaces.

Multilingual staff, tour/ticket assistance, and laundry facilities are also featured at Hotel East West. An airport shuttle (available on request) is available for a fee.

Smoking is allowed in designated areas at this 3-star Casablanca hotel.

Guests are served a free breakfast.
Irish Bar – This restaurant specialises in Irish cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (MAD 10 per day)
  • Return airport shuttle (surcharge) on request

Food and drink

  • Free breakfast available
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Irish Bar

Things to do

  • Gym
  • Sauna
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Rollaway/extra bed

Conveniences

  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting rooms

Accessibility

  • Lift

More

  • 1 building
  • 7 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Premium channels
  • Satellite channels

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board on request
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Pets

  • Pets and service animals are not allowed at Hotel East West

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MAD 13.20 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: MAD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Hotel East West offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

East West Casablanca
Hotel East West
Hotel East West Casablanca
Hotel East West Hotel
Hotel East West Casablanca
Hotel East West Hotel Casablanca

Hotel East West Reviews

Reviews

5.0
Rating 10 - Excellent. 0 out of 14 reviews
Rating 8 - Good. 3 out of 14 reviews
Rating 6 - Okay. 3 out of 14 reviews
Rating 4 - Poor. 6 out of 14 reviews
Rating 2 - Terrible. 2 out of 14 reviews

6.0/10

Cleanliness

4.6/10

Staff & service

5.0/10

Property conditions & facilities

Reviews

Verified

4/10 Poor

KO

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Noise Hotel. Desk staff are rude.

Receptionist made me pay for breakfast though my booking is for B&B. Two of the desk staff have attitude and very rude. They also talk about the guests at their back in arabic....assuming no one can understand. They also chagred my stay on my card though it was paid online at the end they refunded the amount in cash...
Verified

6/10 Okay

Verified traveller

Liked: Room comfort

Correct

Hôtel correct dans l ensemble Petit déjeuner qui laisse a désirer
Verified

4/10 Poor

sushi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Carino il quartiere

Edificio la cui foto di presentazione su Internet è stata corretta con Photoshop (la realtà è molto diversa). L'interno è sporco, arredo vecchio e sudicio, i servizi molto approssimativi. Il personale è la parte peggiore: scortese, antipatico, non accogliente, non disponibile e poi c'è la tendenza di tutta la popolazione locale ad essere degli imbroglioni bugiardi e titalmente inaffidabili.
Verified

4/10 Poor

Kaisar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Casablanca Experience

Terrible service. No one in the receiption can speak English. One girl ( most probably name Aziza) can understand english little bit and find little understanding. They were having hard time finding the reservation from expedia. The people at the reception and attached resturant/bar intervne unprofessionally when I had burgaining with taxi driver. The the taxi driver was trying to use the receiption people to legitimized his wrong doing (breaking of contract). At night I was asking whether they have wake up service at the morning or not then the people working in the lobby rudely saying no. He even don't understand english at all. I am disappointed of their service. It actually the worst experience my whole trip in Morocco trip. I had a pleasant hotel staying experience in Marrakech. But this one in Casablanca is horrible.
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service

Bien placé, propre mais accueil pas au niveau

Rien à redire sur la chambre mais l'accueil se fout clairement de la gueule du monde. Pas de serviettes, on l'appelle et il dit OK. 3/4h après toujours rien. il faut descendre à l'accueil pour récupérer les serviettes Le lendemain, meme scénario et impossible de faire imprimer une facture. Un peu énervant sur le moment mais la chambre est correcte donc jouable d'y aller
Verified

2/10 Terrible

Mike

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Zentral gelegenes Hotel, leider mit allen Unannehmlichkeiten (Durchgangsverkehr, Disko-Musik)

Das dann zur Verfügung gestellte Zimmer war alt, undichte Fenster, laute Umgebungsgeräusche, unsauberes Bad..Für ein Doppelzimmer war ein Handtuch vorhanden.Auf meine Nachfrage nach einem zweiten Handtuch sagte man mir zu, dies später auf's Zimmer zu bringen, was (natürlich) nicht erfolgte. Insgesamt ein Hotel, das ich nicht empfehlen kann.
Verified

4/10 Poor

Soden

Liked: Cleanliness
Disliked: Room comfort

Hotel East West needs to improve

Although the hotel room was spacious, clean and safe it lacked adequate lighting and offered such a low level of comfort that it was suitable only for a late arrival and early morning departure. The breakfast arrangements are delegated to a neighbouring coffee bar which provides a roll, croissant, cold drink and undrinkable coffee. Particularly annoying was the fact that extra money was demanded because one of us had asked for black coffee rather than taking the very weak milky coffee on offer - and the charge was not announced till after it had been consumed.
Verified

6/10 Okay

GUY

Liked: Cleanliness
Disliked: Staff & service

Pas cher, mais ne vaut pas plus

Problème d'oubli de mon passeport à Marrakech. La réceptionniste n'a absolument pas fait un geste pour m'aider. Elle ne connaissait même pas le numéro des renseignements téléphoniques parfaitement incompétente à tous les niveaux. Impossible d'effectuer un paiement le soir par carte bancaire la machine n'avait Plus de papier, compte tenu du paiement en liquide impossible d'avoir une facture la souris du pc ne fonctionnant pas. Réveil demandé à 4h00 du matin, effectué à 4h30. Je déconseille vivement cet établissement et je n'y retournerai pas.
Verified

2/10 Terrible

Brandon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Roach Motel

The staff was very rude, and unresponsive. Small cramped room, with even smaller wet and grimey bathroom, the staff would not clean room, help with luggage or give you fresh towels. The elevator, which was about coffin size, broke down for several days and we had to take our bags up 7 stories of dark, roach laden stairs since the staff refused to help us with our luggage. Didn't have restaurant in hotel, the room and hotel lobby, did not look like the pictures given. They boast about their cyber cafe, but 2 computers that run like molasses doesn't count. Don't stay here, keep looking!
Verified

6/10 Okay

dasa

Liked: Cleanliness

great location. however, noist at night. stuff does not speak any english. no cable tv in the room.

We chose this hotel because it got good reviews in the lonely planet travel guide. The location is great, the rooms are big and the beds are comfortable. However, the bathrooms outdated and hard to move in. The towels are old and stained. The restaurant was closed for remodeling. no cable tv.
Verified

4/10 Poor

Frédéric

Disliked: Cleanliness, staff & service, property conditions & facilities

déçu de cet hôtel

personnel ne parlant qu'arabe, chambre avec un cafard et des fourmis!
Verified

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great--stayed there twice during our trip

Excellent service, Staff very helpful
Verified

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort