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Crown Columbia Hotel, BW Premier Collection

3.5 star property

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1 bedroom, in-room safe, laptop workspace, iron/ironing board
Suite, Multiple Beds, Non Smoking, Kitchen (Queen sofabed) | 1 bedroom, in-room safe, laptop workspace, iron/ironing board
Suite, Multiple Beds, Non Smoking, Kitchen (Queen sofabed) | Living area | Flat-screen TV

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Bar
  • Pet-friendly
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
1399 Bay Ave, Trail, BC, V1R 4A7
  • Trail Memorial Centre
    ‪3 min walk‬
  • Redstone Resort Golf Club
    ‪11 min drive‬
  • Red Mountain Resort
    ‪16 min drive‬
  • Trail, BC (YZZ-Trail Regional)
    ‪12 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Queen sofabed)

1 bedroom, in-room safe, laptop workspace, iron/ironing board

Suite, 1 King Bed, Accessible, Bathtub (Queen sofabed)

  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Kitchen (Living Room)

Suite, Multiple Beds, Non Smoking, Kitchen (Living Room) | 1 bedroom, in-room safe, laptop workspace, iron/ironing board

Suite, Multiple Beds, Non Smoking, Kitchen (Living Room)

  • 50 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Suite, 1 King Bed, Non Smoking (Living Room;Queen sofabed)

1 bedroom, in-room safe, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking (Living Room;Queen sofabed)

  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Kitchen (Queen sofabed)

Suite, Multiple Beds, Non Smoking, Kitchen (Queen sofabed) | Private kitchen | Fridge, microwave, coffee/tea maker

Suite, Multiple Beds, Non Smoking, Kitchen (Queen sofabed)

  • 61 sq m
  • Sleeps 6
  • 2 King Beds

View all photos for Suite, 1 King Bed, Non Smoking, Kitchen (Queen sofabed)

Suite, 1 King Bed, Non Smoking, Kitchen (Queen sofabed) | 1 bedroom, in-room safe, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Kitchen (Queen sofabed)

  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchen (Living Room;Queen sofabed)

Suite, 1 King Bed, Non Smoking, Kitchen (Living Room;Queen sofabed) | 1 bedroom, in-room safe, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Kitchen (Living Room;Queen sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Kitchen (Dining Table;Queen sofabed)

Room, 1 King Bed, Non Smoking, Kitchen (Dining Table;Queen sofabed) | 1 bedroom, in-room safe, laptop workspace, iron/ironing board

Room, 1 King Bed, Non Smoking, Kitchen (Dining Table;Queen sofabed)

  • 41 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Kitchen

Suite, Multiple Beds, Non Smoking, Kitchen | Private kitchen | Fridge, microwave, coffee/tea maker

Suite, Multiple Beds, Non Smoking, Kitchen

  • 58 sq m
  • Sleeps 4
  • 2 King Beds

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  • Hot tub
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About this property

Crown Columbia Hotel, BW Premier Collection

Riverwalk hotel with 24-hour front desk and bar/lounge
This smoke-free hotel features a bar/lounge, a business centre and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Additionally, express check-out and a banquet hall are on-site. Housekeeping is available on request.
Crown Columbia Hotel, BW Premier Collection offers 27 accommodations with a safe and coffee/tea makers. Flat-screen televisions come with cable channels. Fridges and microwaves are provided. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones; local and long-distance calls are complimentary (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Our customers tell us that they can't get enough of the helpful staff at Crown Columbia Hotel, BW Premier Collection. During your stay, you're just a quick walk from Columbia River. Enjoy features like free WiFi in public areas and free self-parking, plus a bar.
  • Free WiFi
  • Free self-parking
  • Enjoy drinks at the bar/lounge
  • Amenities include a business centre, 2 meeting rooms and a lift
  • Steps from Columbia River and Riverside Walkway Park
  • Dogs welcome for a fee (restrictions apply)
Public spaces have free WiFi. A business centre and 2 meeting rooms are available. You can enjoy a drink at the bar/lounge. Crown Columbia Hotel, BW Premier Collection also features express check-out and a lift. Free self parking is available.

This 3.5-star Trail hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • 2 meeting rooms
  • Business centre

Outdoors

  • In the mountains
  • On the riverwalk

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Banquet hall
  • Built in 1929
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 40 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 44 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 300 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 40 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Crown Columbia Hotel, BW Premier Collection Hotel
Crown Columbia Hotel, BW Premier Collection Trail
Crown Columbia Hotel, BW Premier Collection Hotel Trail

Crown Columbia Hotel, BW Premier Collection Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 116 out of 149 reviews
Rating 8 - Good. 27 out of 149 reviews
Rating 6 - Okay. 5 out of 149 reviews
Rating 4 - Poor. 1 out of 149 reviews
Rating 2 - Terrible. 0 out of 149 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

8.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Mylar

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Louis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Service is great, the room was top notch, one of the largest rooms I've had at a hotel. Price was decent as well.
Stayed 7 nights in Feb 2025

10/10 Excellent

robyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in a suite with 2 kings. Plenty of room for our kids to spread out. Friendly staff and super comfy beds.
Stayed 1 night in Feb 2025

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Crown Columbia BW Trail

I arrived sick from our flight and the staff was very accomodating with extra towels and sheets. We kept adding days on to our stay and we were able to keep our same room. No problem. Excellent hotel in downtown Trail. Very walkable.
Stayed 4 nights in Feb 2025

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Crown Columbia

Best Hotel in Trail
Stayed 7 nights in Feb 2025

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Crown Columbia

This is a wonderful hotel to stay at in Trail. Perfect location and the staff and rooms are great.
Stayed 2 nights in Feb 2025

6/10 Okay

Melanie, Ponoka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a great hotel in the perfect location in Trail, BC. We are staying for 14 nights in a suite with a kitchen. Spacious and comfortable. The staff are very friendly and helpful. Not far from Red Mountain, so great for skiing accomodation off the hill. We have stayed here on a few occasions and will continue as our son lives in Montrose. Well done Crown Columbia!
Stayed 3 nights in Feb 2025

10/10 Excellent

Colin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Mandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A snowy, family visit.

We travelled with our two pups. We had a double king suite, gorgeous room, full kitchen. All we could need.
Stayed 2 nights in Jan 2025

10/10 Excellent

Francina

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was clean and the staff was very friendly. We enjoyed our stay
Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Stayed 1 night in Jan 2025

10/10 Excellent

Alison

Stayed 2 nights in Jan 2025

10/10 Excellent

adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a suite with a kitchenette, which had most everything you would need in a kitchen. Everything was nice and clean. Also it had two TVs, a bathroom with a door ,2 king beds, couldn’t ask for anything better. Oh and a coffee bar in the lounge.
Stayed 1 night in Nov 2024

10/10 Excellent

gagan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only place ill stay in Trail!!!
Stayed 3 nights in Oct 2024

10/10 Excellent

Marilyn

Beautiful room, very polite staff
Stayed 1 night in Sep 2024

10/10 Excellent

Mandy

Liked: Cleanliness, property conditions & facilities, room comfort

Family visit

Stayed 1 night in Jul 2024

10/10 Excellent

jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and spacious room. The king size beds and full kitchen were a big addition!
Stayed 1 night in Sep 2024

6/10 Okay

Carrie

Stayed 2 nights in Aug 2024

10/10 Excellent

Mona

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Hishan

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Front desk kept ringing at night and no response
Stayed 1 night in Aug 2024

4/10 Poor

Christine

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Hotel is clean and nice. Restaurant not open. Lounge not open. This is why chose this hotel. Had leave for food and drink. No breakfast either.
Stayed 1 night in Aug 2024

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrific in Trail.

Surprisingly great place. Never been to Trail before but would def recommend
Stayed 1 night in Aug 2024