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SureStay Hotel by Best Western Rossland Red Mountain

2.5 star property

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Suite, 2 Queen Beds, Non Smoking, Kitchen (Full Kitchen) | 1 bedroom, laptop workspace, iron/ironing board, cots/infant beds
Lobby
Lobby
Suite, 2 Queen Beds, Non Smoking, Kitchenette (with Sofabed) | 1 bedroom, laptop workspace, iron/ironing board, cots/infant beds
Outdoor spa tub

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Breakfast included
  • Pet-friendly

Explore the area

View in a map
1199 Hwy 3B, Rossland, BC, V0G1Y0
  • Place, Rossland Museum
    ‪2 min walk‬
  • Place, Redstone Resort Golf Club
    ‪3 min drive‬
  • Place, Red Mountain Resort
    ‪4 min drive‬
  • Airport, Castlegar, BC (YCG)
    ‪29 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

1 bedroom, laptop workspace, iron/ironing board, cots/infant beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchen (Full Kitchen)

Suite, 2 Queen Beds, Non Smoking, Kitchen (Full Kitchen) | 1 bedroom, laptop workspace, iron/ironing board, cots/infant beds

Suite, 2 Queen Beds, Non Smoking, Kitchen (Full Kitchen)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | 1 bedroom, laptop workspace, iron/ironing board, cots/infant beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchenette (with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Kitchenette (with Sofabed) | 1 bedroom, laptop workspace, iron/ironing board, cots/infant beds

Suite, 2 Queen Beds, Non Smoking, Kitchenette (with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchenette (Living Room)

Suite, 2 Queen Beds, Non Smoking, Kitchenette (Living Room) | 1 bedroom, laptop workspace, iron/ironing board, cots/infant beds

Suite, 2 Queen Beds, Non Smoking, Kitchenette (Living Room)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking

1 bedroom, laptop workspace, iron/ironing board, cots/infant beds

Standard Room, 2 Double Beds, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

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About this property

SureStay Hotel by Best Western Rossland Red Mountain

Hotel with free breakfast, 3-minute walk to Rossland Museum
Access to hot tub, laundry facilities and a 24-hour front desk are available at this hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include an arcade/games room, free newspapers and a banquet hall.
SureStay Hotel by Best Western Rossland Red Mountain offers 40 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and a hairdryer. Televisions come with cable channels.

Bathrooms include a combined bath/shower unit with a hydromassage showerhead, and complimentary toiletries. This Rossland hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include Access to hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at SureStay Hotel by Best Western Rossland Red Mountain. During your stay, you're just a quick walk from Rossland Museum. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include free newspapers in reception and laundry facilities
  • Guests have great things to say about the value of their stay and the helpful staff
  • Just a 3-minute walk from Rossland Museum and a 1-minute drive from Rossland Art Gallery
  • Airport shuttle service available for a fee
  • Dogs welcome for a fee
Free breakfast is available daily. WiFi is free in public spaces. A hot tub, an arcade/games room, and ski storage are also featured at SureStay Hotel by Best Western Rossland Red Mountain. Free self parking is available.

Smoking is allowed in designated areas at this Rossland hotel.

Guests are served a free continental breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Ski shuttle nearby
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Arcade/game room
  • Hot tub
  • Ski passes
  • Ski storage

Family friendly

  • Arcade/game room
  • Cot (surcharge)
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: CAD 20 per pet, per day
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for CAD 5.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 20 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Crib (infant bed) fee: CAD 5.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Alpina Casa
Casa Alpina
Casa Alpina Motel
Casa Alpina Motel Rossland
Casa Alpina Rossland
Rossland Red Mt. Inn
Red Mt. Inn
Rossland Red Mt.
Rossland Red Mt. Inn Suites
SureStay Hotel by Best Western Rossland Red Mountain Hotel
SureStay Hotel by Best Western Rossland Red Mountain Rossland

SureStay Hotel by Best Western Rossland Red Mountain Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 170 out of 389 reviews
Rating 8 - Good. 149 out of 389 reviews
Rating 6 - Okay. 44 out of 389 reviews
Rating 4 - Poor. 16 out of 389 reviews
Rating 2 - Terrible. 10 out of 389 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Wayne

Travelled with family
Liked: Cleanliness, staff & service, amenities
This was a roadside hotel I was happy with what I got, a clean room with comfortable beds, I would not hesitate to stay here again should the need arise. Rossland in the summer is not the greatest, restaurants were non existent we ended up eating a pogo and fries at a bar the french fries were exceptional though. The people were friendly just not a lot to due in a ski town in the summer
Stayed 1 night in Aug 2025

8/10 Good

Mary

Travelled with family
Liked: Cleanliness, property conditions & facilities
The property was convenient for our needs as we were there for a family reunion. Customer service in the way of a greeting/welcome could be a little warmer. We had a kitchinette which was convenient and very clean. The bedroom area is very small and I think the beds were doubles. If there had been 4 of us it would have been very cramped. Breakfast was provided but it was minimal at least not what has been provided at other Best Westerns. Overall, our stay was pleasant, quiet and Rossland is beautiful. The facility provided a clean, safe and secure place to stay.
Stayed 3 nights in Aug 2025

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable beds
Stayed 5 nights in Jul 2025

4/10 Poor

Irene

Disliked: Staff & service
Stayed 3 nights in Jul 2025

6/10 Okay

Irene

Travelled with family
Disliked: Staff & service, amenities
Hotel did not provide basic housekeeping, no replacement of towels, tissue paper, garbage collection, poor breakfast provided, ran out of juice, butter, pastries. Stayed over long week-end, and the facility did not appear to be prepared, although there were a number of families and construction workers as guests.
Stayed 1 night in Aug 2025

6/10 Okay

Kelsey

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The staff was not friendly at all. One of the instructions for check in on Expedia is to call ahead and they were annoyed to answer the phone and said to come in at check in time so not clear on why you need to phone to be treated rudely and then come in to check in to be treated rudely as well. The rooms were clean-ish. Meaning walls were not wiped down, showers had hair in them and there were spiders and spider webs in every corner of the room. Rooms are small with not a lot of space around the beds.
Stayed 1 night in Aug 2025

10/10 Excellent

shannon

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the location and friendliness
Stayed 5 nights in Jul 2025

4/10 Poor

Kemal

Disliked: Cleanliness, amenities, property conditions & facilities
Run down, and horribly over priced for what you get. It'll do in a pinch, but try elsewhere first.
Stayed 1 night in Aug 2025

10/10 Excellent

kevin&tanya

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
This property is older but is good. We stay here every year on our way through the Kootneys and we will continue staying here. There is a nice walking trail to downtown as you are a little bit out of town. It is always quiet and the rooms are normally fairly clean. We had a room that was not quite up to our expectations and the onsite staff took care of it quickly. I would recommend this place for both cost, and the location to walking trails and hiking trails. It is also right across the highway from the museum.
Stayed 2 nights in Jun 2025

4/10 Poor

Tricia, Santa Cruz

Stayed 2 nights in Jul 2025

6/10 Okay

Todd, North Vancouver

Travelled with partner
The girl that checked me in clearly doesn’t want to work there or, anywhere, possibly.
Stayed 1 night in Jul 2025

4/10 Poor

Lakhwinder

Travelled with partner
Liked: Amenities
Disliked: Staff & service
There is no cleaning on the chiars
Stayed 1 night in Jul 2025

8/10 Good

Ling

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Wendy

Front desk clerk very unfriendly no greeting no smile hardly spoke.
Stayed 1 night in Jul 2025

8/10 Good

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
beds were super comfy room was clean and quiet check-in was easy the breakfast was minimal
Stayed 1 night in Jul 2025

10/10 Excellent

Ryan

Stayed 2 nights in Jul 2025

6/10 Okay

Susan

Liked: Cleanliness, property conditions & facilities
2 queen beds in room left no room and could not get out of bed up against a wall
Stayed 2 nights in Jul 2025

2/10 Terrible

Scott

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities
The room is not clean. Hairs everywhere stains on sheets coffee spilled down side of desk. Not to Best Western affiliate standards. They should do a surprise inspection and take their name off the building. I have spent three months in hotels for work this year and this is the worst for cleanliness.
Stayed 1 night in Jul 2025

8/10 Good

Agnes

Liked: Cleanliness, staff & service
The hot tub was dirty and Luke warm at best, the staff were nice though and we slept well
Stayed 1 night in Jul 2025

8/10 Good

Chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable beds
Stayed 1 night in Jul 2025

8/10 Good

Jeff

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Close access to town and trails. Breakfast was meh, but it was nice having a complementary one. Found a town access trail that was a direct shot to the flying steam shovel. Overall, would likely book there again.
Stayed 3 nights in Jul 2025

10/10 Excellent

Margret

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly check in, nice room close to Rossland city.
Stayed 1 night in Jul 2025

8/10 Good

Maurice

Clean
Stayed 1 night in Jun 2025

8/10 Good

Kristina

Liked: Cleanliness, property conditions & facilities, room comfort
Older motel, but clean and quiet.
Stayed 1 night in Jun 2025

8/10 Good

Brent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet room
Stayed 1 night in Jun 2025