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Palafito Waiwen

2.0 star property

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Photo gallery for Palafito Waiwen

Living area
Exclusive Suite | Free WiFi, bed sheets
Front of property
Shared kitchen
Terrace/patio

Reviews

6.6 out of 10

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Bar
  • Laundry room

Explore the area

View in a map
1236 Ernesto Riquelme, Castro, Los Lagos
  • Place, Church of Castro
    ‪10 min walk‬
  • Place, Church of San Francisco
    ‪12 min walk‬
  • Place, Plaza de Armas
    ‪12 min walk‬
  • Airport, Dalcahue (MHC-Mocopulli)
    ‪35 min drive‬

Room options

View all photos for Economy Quadruple Room

Economy Quadruple Room | Free WiFi, bed sheets

Economy Quadruple Room

  • 1 bedroom
  • Sleeps 4
  • 4 Large Single Bunk Beds
  • Free Wi-Fi

View all photos for Economy Twin Room

Living area

Economy Twin Room

  • 1 bedroom
  • Sleeps 2
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Double Room

Double Room | Free WiFi, bed sheets

Double Room

  • Partial ocean view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Exclusive Suite

Exclusive Suite | Free WiFi, bed sheets

Exclusive Suite

  • Sea view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Panoramic Triple Room

  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Large Single Sofa Bed
  • Free Wi-Fi

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  • Laundry room
  • Housekeeping
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The price is €94
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About this property

Palafito Waiwen

A restaurant, a bar/lounge and a coffee shop/cafe are available at this hostel. WiFi in public areas is free. Additionally, laundry facilities and tour/ticket assistance are on-site. Housekeeping is available on request.
Palafito Waiwen offers 8 accommodations. This accommodation offers separate dining areas. This Castro hostel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
During your stay at Palafito Waiwen, you'll be within walking distance of Museo Regional de Castro. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Continental breakfast served daily for a fee
  • Services include tour or ticket assistance and luggage storage
  • Within a 15-minute walk of Museo Regional de Castro and Church of San Francisco
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Palafito Waiwen also features tour/ticket assistance and laundry facilities.

Smoking is allowed in designated areas at this Castro hostel.

For a fee, guests can enjoy a continental breakfast daily from 8:30 AM to 10:00 AM.
Palafito Waiwen has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily continental breakfast available 8:30 AM to 10:00 AM for a fee: CLP 7,000 to 7,000 for adults and CLP 4,000 to 5,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Hardwood flooring in room
  • No lift
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (110 centimetre high)
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Food and drink

  • Separate dining area

More

  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 PM

Late check-in subject to availability

Minimum check-in age - 21

Check-out

Check-out before 11:30 AM

Special check-in instructions

The front desk is open daily from 3:00 PM - 6:00 PM

Front desk staffed during limited hours

If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Palafito Waiwen

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CLP 15000.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Chile value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Chile and who pay in foreign currency (e.g. USD).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately CLP 7000 to 7000 for adults and CLP 4000 to 5000 for children
  • Rollaway bed fee: CLP 15000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
The front desk at this property is open daily from 3:00 PM - 6:00 PM.
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Palafito Waiwen Castro

Palafito Waiwen Hostel/Backpacker accommodation

Palafito Waiwen Hostel/Backpacker accommodation Castro

Palafito Waiwen Reviews

Reviews

6.6
Rating 10 - Excellent. 0 out of 8 reviews
Rating 8 - Good. 5 out of 8 reviews
Rating 6 - Okay. 1 out of 8 reviews
Rating 4 - Poor. 1 out of 8 reviews
Rating 2 - Terrible. 1 out of 8 reviews

7.2/10

Cleanliness

6.4/10

Staff & service

7.0/10

Property conditions & facilities

Reviews

4/10 Poor

Iain

Liked: Cleanliness
Disliked: Staff & service, room comfort

Nice building and good shared apace, but be prepar

My booked room was sold to another couple, so don't be taken in by the one really good room on sale, and spposedly booked for you.. or be prepared to walk away and find somewhere else if they aren't providing what you are paying for!
Stayed 1 night in Nov 2024

8/10 Good

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good choice in Castro

Lovely place on the water. Very welcoming host. Cosy and comfortable. Only problem we encountered was that breakfast we ordered did not appear at the specified time and we had to leave with a minimal provision for the money.
Stayed 1 night in Mar 2024

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities
At check-in Claud was very friendly and helpful. The property provided basic accommodation typical of a hostel. Good facilities for cooking your own meals but grocery stores inconveniently far away.
Stayed 2 nights in Mar 2024

8/10 Good

Adolfo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

8/10 Good

Nebojsa

Stayed 4 nights in Jan 2026

8/10 Good

Marti

Liked: Property conditions & facilities
Es un palafito con ambiente bohemio / el responsable muy atento para dar informaciones/ disponen de diferentes opciones de habitaciones desde compartidas , privadas y una suite 24m2 La situación está a 8 minutos de centro ciudad / la zona es tranquila y hemos podido aparcar en la calle delante.La cama muy comoda. Es necesario controlar los alimentos depositados en el frigo por habitaciones NO todo mezclado sin control cuando marcha el huesped abandonando alimentos/ los enseres para cocinar y menaje necesitan renovación
Stayed 3 nights in Nov 2025

6/10 Okay

Lisa-Gry

Travelled with family
Liked: Staff & service, room comfort

Fint sted med god service fra de unge medarbejdere

Vi blev meget vel modtaget af to unge medarbejdere, som var meget imødekommende og venlige under hele vores ophold. Man kan tilkøbe en fin morgenmad. Stedet er hyggeligt, men der bliver varmt på værelserne, når temperaturen er mere en 20 grader. De unge mænd som arbejdede der, var søde at låne os en fan. Det ligger lidt væk fra byen, og man skal op af en seriøs bakke, for at komme ind til centrum. Når man ikke må smide toiletpapir i toilettet, ville det være rart, hvis skraldespanden på badeværelset bliver tømt dagligt, hvilket desværre ikke var tilfældet. Fint til prisen, men man skal have fysik til at gå på stejl bakke, når man skal ind til byen.
Stayed 3 nights in Jan 2024