Refugio Ballena Hostel
2.0 star property
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Reviews
9.69.6 out of 10
Exceptional
Popular amenities
- Pet-friendly
- Free Wi-Fi
- Breakfast available
- Laundry room
- Housekeeping
- Kitchen
Explore the area

Ernesto Riquelme 1295, Castro, LOS LAGOS, 5700431
- Church of San FranciscoPlace, Church of San Francisco13 min walk
- Plaza de ArmasPlace, Plaza de Armas14 min walk
- Lillo Handicraft and Market FairPlace, Lillo Handicraft and Market Fair19 min walk
- Dalcahue (MHC-Mocopulli)Airport, Dalcahue (MHC-Mocopulli)26 min drive
Room options
View all photos for Standard Single Room, City View

Standard Single Room, City View
- City view
- Sleeps 1
- 1 Large Single Bed
View all photos for Twin Room, Courtyard View

Twin Room, Courtyard View
- Sleeps 2
- 2 Large Single Beds
View all photos for Double Room, Partial Sea View

Double Room, Partial Sea View
- Partial sea view
- Sleeps 2
- 1 Queen Bed
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About this property
Refugio Ballena Hostel
This hostel features a microwave in a common area, a fridge in a common area and laundry facilities. WiFi in public areas is free. Additionally, tour/ticket assistance, a corner/local shop and a garden are on-site. Bathrooms are shared.
Refugio Ballena Hostel offers 6 accommodations with fireplaces and shared/communal kitchens. Rooms open to patios. This accommodation offers separate dining areas. Guests can make use of the in-room full-sized fridge/freezers and microwaves.
Guests have access to shared bathrooms. Bathrooms include a shower and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is provided on a daily basis.
During your stay at Refugio Ballena Hostel, you'll be within walking distance of Museo Regional de Castro. Enjoy features like free WiFi in public areas, plus breakfast (surcharge) and laundry facilities.
- Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
- Breakfast served daily for a fee
- Amenities include convenience store, a gift shop and laundry facilities
- Within a 15-minute walk of Museo Regional de Castro and Church of San Francisco
- Cats and dogs welcome free of charge
Refugio Ballena Hostel offers its guests gift shops/newsstands, tour/ticket assistance, and a garden. WiFi is free in public spaces. Refugio Ballena Hostel also features a fireplace in the lobby, laundry facilities, and a corner/local shop.
Smoking is allowed in designated areas at this Castro hostel.
For a fee, guests can enjoy a local cuisine breakfast daily from 7:30 AM to 10:00 AM.
Property amenities
Internet
- Available in all rooms: Free WiFi
- In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
- Available in some public areas: Free WiFi
Parking and transport
- No on-site parking available
Food and drink
- Daily local cuisine breakfast available 7:30 AM to 10:00 AM for a fee: CLP 8,000 to 15,000 for adults and CLP 8,000 to 15,000 for children
Things to do
- TV in common areas
Family friendly
- Grocery/convenience store
- In-room full-sized refrigerator/freezer
- In-room microwave
- Laundry facilities
- Separate in-room dining area
Conveniences
- Gift shop/newsstand
- Grocery/convenience store
- Laundry facilities
- Limited-hour front desk
- Luggage storage
- Shared microwave
- Shared refrigerator
- Water dispenser
Guest services
- Housekeeping (daily) (for a fee)
- Tour and ticket assistance
Outdoors
- Garden
- On the bay
- On the boardwalk/promenade
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- No lift
- Well-lit path to entrance
More
- Communal living room
- Designated smoking areas
- Fireplace in lobby
Room amenities
Bathroom
- 2 detached shared bathrooms
- Hair dryer
- Shampoo
- Shower
- Soap
- Toilet paper
Food and drink
- Cookware, dishware, and utensils
- Full-sized refrigerator/freezer
- Hob
- Microwave
- Oven
- Separate dining area
- Shared kitchen access
More
- Fireplace
- Heating (climate-controlled)
- Laptop workspace
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 9:30 PM
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
The front desk is open daily from 11:00 AM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
- Pets are welcome and stay free
- Only dogs and cats are allowed
Children and extra beds
- Children are welcome.
Payment types at the property
Important information
Fees
Guests will be asked to pay the following charges at the property:
- You may be required to pay the following charge at the property: Chile value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Chile and who pay in foreign currency (e.g. USD).
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Fee for local cuisine breakfast: approximately CLP 8000 to 15000 for adults and CLP 8000 to 15000 for children
- Cleaning/housekeeping/linen fee: CLP 6000 per day
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 11:00 AM - 9:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.