See all properties

Hotel Playa Cristal

3.0 star property

Choose dates to view prices

Photo gallery for Hotel Playa Cristal

Outdoor pool, pool umbrellas, pool loungers
Reception
Breakfast, lunch, dinner served; Mexican cuisine
In-room safe, desk, iron/ironing board, rollaway beds
Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Room service
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
Madero No. 73-A, Col. centro, Catemaco, VER, 95870
  • Laguna Catemaco
    ‪2 min walk‬
  • Carmen Basilica
    ‪10 min walk‬
  • Nanciyaga Ecological Reserve
    ‪9 min drive‬

Room options

Double Room

  • Sleeps 2
  • 1 Double Bed

Similar properties

Indoor spa tub

Hotel La Finca

  • Pool
  • Hot tub
  • Spa
  • Kids pool
4.1 out of 5, Very good, 325 reviews
Hotel La Finca

About this property

Hotel Playa Cristal

Hotel in Catemaco with 24-hour front desk and outdoor pool
This hotel features an outdoor pool, a restaurant and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a business centre and a meeting room.
Hotel Playa Cristal offers 33 air-conditioned accommodations with a safe and complimentary bottles of water. Plasma televisions come with cable channels. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
During your stay at Hotel Playa Cristal, you're just a quick walk from Laguna Catemaco. Features include free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Enjoy Mexican cuisine while dining at Tierra de Tucanes
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Steps from Laguna Catemaco and 11 minutes on foot from Carmen Basilica
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and a meeting room.

WiFi is free in public spaces. An outdoor pool, gift shops/newsstands, and tour/ticket assistance are also featured at Hotel Playa Cristal.

Smoking is allowed in designated areas at this 3-star Catemaco hotel.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.
Tierra de Tucanes – This restaurant specialises in Mexican cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: MXN 98 for adults and MXN 98 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Tierra de Tucanes

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 200.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately MXN 98 for adults and from MXN 98 for children
  • Rollaway bed fee: MXN 200.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Hotel Playa Cristal Catemaco
Hotel Playa Cristal
Playa Cristal Catemaco
Playa Cristal
Hotel Playa Cristal Catemaco, Mexico - Veracruz
Hotel Playa Cristal Hotel
Hotel Playa Cristal Catemaco
Hotel Playa Cristal Hotel Catemaco

Hotel Playa Cristal Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 70 out of 119 reviews
Rating 8 - Good. 38 out of 119 reviews
Rating 6 - Okay. 5 out of 119 reviews
Rating 4 - Poor. 2 out of 119 reviews
Rating 2 - Terrible. 4 out of 119 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice breakfast and good dinners. No hairdryer and not enough plugs. Nice garden to have a drink at end of day
Stayed 3 nights in May 2025

8/10 Good

Luis

Travelled with family
Liked: Cleanliness, amenities
Exelente service with attention to details. Restaurant in place with lake view and delicious local food, also best place in town to enjoy a drink
Stayed 3 nights in Feb 2025

10/10 Excellent

Florisol

Liked: Staff & service, amenities
Close to the lake
Stayed 1 night in Jun 2024

8/10 Good

Belen

Stayed 2 nights in Mar 2024

8/10 Good

Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all was good
Stayed 1 night in Mar 2024

10/10 Excellent

Veronica

Stayed 1 night in Oct 2023

8/10 Good

Martin

Liked: Cleanliness
Disliked: Room comfort
Stayed 2 nights in Dec 2022

10/10 Excellent

Walid

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s ok
Stayed 1 night in Sep 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff, clean and very accessible to walk to different restaurants and other activities. Nice pool area.
Stayed 2 nights in Mar 2021

8/10 Good

Fidel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2021

2/10 Terrible

Verified traveller

Stayed 1 night in Jun 2020

10/10 Excellent

Verified traveller

Stayed 4 nights in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed a few times at this location. Easy check in/out, staff is very friendly, pool and garden area is beautiful.
Stayed 4 nights in Nov 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2019

8/10 Good

joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazingly, it was raining cats and doges despite the fact that this is said to be the dry season. Rain starts normaly in May....What could they do about it?
Stayed 1 night in Jan 2018

8/10 Good

maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was good for what we needed my husband fell in love with the garden but keep in mind that it belongs to the restaurant we were told we can't bring our own drinks and just enjoy the view. That really upset us bucause we really wanted to sit and enjoy the garden.

8/10 Good

E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

I had room 104, and the lock jams, so they showed me how to jiggle it.

10/10 Excellent

Paola

Liked: Cleanliness, staff & service, property conditions & facilities
Muy amables y atentos, a demás el restaurante está muy bonito
Stayed 1 night in Apr 2025

10/10 Excellent

Magdalena Munguia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy amables, todo bien buena comida
Stayed 2 nights in Apr 2025

8/10 Good

Glen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente ubicación, excelente restaurante y comida.
Stayed 1 night in Mar 2025

10/10 Excellent

Faty

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy agradable el hotel y su restaurante todo muy rico
Stayed 2 nights in Feb 2025

10/10 Excellent

Galilea

Liked: Cleanliness, staff & service, property conditions & facilities
Buen servicio , lo recomiendo
Stayed 2 nights in Jan 2025

10/10 Excellent

Neftali

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es tranquilo y en frente del malecon, muy accesible
Stayed 3 nights in Dec 2024

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Nov 2024