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Quest Hotel & Conference Center

3.0 star property

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Photo gallery for Quest Hotel & Conference Center

Reception
Exterior
Restaurant
LED TV
Hypo-allergenic bedding, minibar, in-room safe, desk

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Archbishop Reyes Avenue, Cebu City, Cebu, 6000
  • Place, Ayala Center
    ‪7 min walk‬
  • Place, Cebu Business Park
    ‪10 min walk‬
  • Place, Waterfront Cebu City Casino
    ‪10 min walk‬
  • Airport, Cebu (CEB-Mactan - Cebu Intl.)
    ‪19 min drive‬

Room options

View all photos for Deluxe Double or Twin Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Double or Twin Room

9.0 out of 10
Wonderful
(106 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Premier Double Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Premier Double Room

8.8 out of 10
Excellent
(15 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Junior Double Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Double Room

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 52 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Single Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Single Room

8.6 out of 10
Excellent
(20 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Single Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Premier Single Room

8.8 out of 10
Excellent
(9 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Single Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Single Room

  • City view
  • 52 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Single Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Single Room

  • City view
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Quest Hotel & Conference Center

Along with a full-service spa, this hotel has an outdoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge and a poolside bar are on-site.
Quest Hotel & Conference Center offers 427 air-conditioned accommodations with minibars and a safe. LED televisions come with cable channels. Bathrooms include a shower, slippers, bidets and complimentary toiletries.

This Cebu City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a health club.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
Our customers tell us that they can't get enough of the helpful staff at Quest Hotel & Conference Center. During your stay, you're just a quick walk from Ayala Center. Enjoy features like free WiFi in public areas and free self-parking, plus a full-service spa.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a restaurant, a swim-up bar and a poolside bar
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the breakfast
  • Within a 15-minute walk of Ayala Center and Waterfront Cebu City Casino
  • Airport shuttle service available for a fee
Quest Hotel & Conference Center offers its guests a full-service spa, an outdoor pool, and a health club. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. Spa services, a terrace, and tour/ticket assistance are also featured at the business-friendly Quest Hotel & Conference Center. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 3-star Cebu City hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10 AM.
Puso Restaurant – On-site restaurant.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 10 AM for a fee: PHP 850 to 850 for adults and PHP 425 to 425 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar

Restaurants on site

  • Puso Restaurant

Things to do

  • Full-service spa
  • Health club
  • Outdoor pool

Family friendly

  • In-room cot
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Grab bar in shower
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1 building
  • 25 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2012
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: PHP 1000 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately PHP 850 to 850 for adults and PHP 425 to 425 for children
  • Airport shuttle fee: PHP 1100 per vehicle (one-way, maximum occupancy 2)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Quest Hotel & Conference Center offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Cebu Quest
Cebu Quest Hotel
Hotel Quest
Hotel Quest Cebu
Quest Cebu
Quest Cebu Hotel
Quest Hotel
Quest Hotel Cebu
Quest Cebu Cebu Island/Cebu City
Quest Hotel Conference Center – Cebu
Quest & Conference Center

Quest Hotel & Conference Center Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 601 out of 1002 reviews
Rating 8 - Good. 246 out of 1002 reviews
Rating 6 - Okay. 103 out of 1002 reviews
Rating 4 - Poor. 19 out of 1002 reviews
Rating 2 - Terrible. 33 out of 1002 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Conrado

Stayed 2 nights in Nov 2025

6/10 Okay

Lanzaderas

Stayed 4 nights in Nov 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service
The on-site 24/7 buffet was amazing!! The most complete menu I have ever seen!! Staff was excellent and service great !!!
Stayed 3 nights in Nov 2025

10/10 Excellent

sheril

Stayed 2 nights in Nov 2025

4/10 Poor

Elizabeth

Stayed 3 nights in Nov 2025

10/10 Excellent

James Leslie

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here before and the service was great both times! Will stay again!
Stayed 1 night in Nov 2025

10/10 Excellent

Benjamin, Victorville

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The rooms are clean and the bed is comfortable . Which is what I have hoped for. Front desk staff was very friendly to name a few . Ange and Shoh also Katherine
Stayed 3 nights in Nov 2025

8/10 Good

Dale, Mountlake Terrace

Stayed 13 nights in Oct 2025

10/10 Excellent

Renee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding service, very friendly and courteous. Very clean and the food was excellent!!!
Stayed 1 night in Nov 2025

10/10 Excellent

Brandon

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very comfortable and quiet. Customer service is great and the food is wonderful. The buffet has an amazing spread of food.
Stayed 1 night in Nov 2025

2/10 Terrible

Andrew

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
First and foremost the workers /staff were perfectly fine. All staff members were incredibly Friendly and accommodating. The hotel, however , was horrible. Facilities were old and dirty. We had a 19 night stay and room they put us in was the dirtiest, oldest, smelliest, air conditioning didn’t work and broke two times. Horrible. Horrible old hotel and the room given to us was unsatisfactory (#1103). I partially blame Expedia for the overinflated ratings of this hotel . Only after the second time the air conditioning broke dripping water everywhere on the floor and on the bed, did the duty manager finally move us to a new room. We had already been living here for 12 nights and after the air conditioning broke the first time they should’ve moved our rooms. In fact, as we were staying for 19 nights, they should’ve put us in a better room from the start when we checked in. They did not. It seems they gave us the worst room possible and we are not sure why. We have pictures. We will say the new room they moved us to, #1036, wad much better, much nicer, much cleaner, and they should have put us in THIS room to begin with when we checked in. Regretfully, we will not ever stay here again and we will never recommend this hotel to any of our friends or family. Expedia is partly to blame!! Adding insult, our room #1103 actually had a cockroach. We have pictures and a video.
Cockroach in hotel room. Ended up in our toilet.
Air conditioning leaking for the second time.
Air conditioning leaking for the first time, they should’ve moved our rooms, they didn’t, air conditioning still didn’t work in the room smelled like mold.
Stayed 19 nights in Oct 2025

8/10 Good

Bruce

Stayed 4 nights in Oct 2025

10/10 Excellent

Porfirio b

Stayed 1 night in Oct 2025

10/10 Excellent

EMILY

Liked: Cleanliness, staff & service, property conditions & facilities
Everything convenient, easy access to transpo & shopping mall. 9nly parking space is not spacious.
Stayed 2 nights in Oct 2025

8/10 Good

Billy

Liked: Staff & service
Nice and relaxing
Stayed 1 night in Sep 2025

6/10 Okay

Billy

Liked: Cleanliness, staff & service
Was ok up until the point of the earth quake we had to evacuate from the tenth floor was terrible building swaying from side to side. Did not sleep there that night.
Stayed 2 nights in Sep 2025

10/10 Excellent

Camilo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff
Stayed 3 nights in Oct 2025

10/10 Excellent

Ronald

Stayed 10 nights in Sep 2025

10/10 Excellent

Joanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff went above and beyond to welcome us and make our stay pleasurable, going out of their way to be helpful. The amenities are clean and well maintained, the buffet lunch world class. It was very convenient having a free chilled water machine on our floor and just down from our room. There's Sky TV with local channels plus YouTube. Ayala Mall is directly across from us, as well as a McDo and a 7-Eleven. There's even a jeepney/ Aircon van terminal there as well, across the street. The swimming pool was a little small but the environment around the pool and the bar made up for it. I would highly recommend staying here, we enjoyed our stay very much.
Stayed 6 nights in Sep 2025

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

6/10 Okay

Daisy

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities
I didn't like my stayed in Quest because its not automatic free the breakfast.You need pay separately..!
Stayed 1 night in Sep 2025

6/10 Okay

Darryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No breakfast
Stayed 3 nights in Sep 2025

10/10 Excellent

Richard, Spring

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super comfortable room. The room was spacious and really clean. Breakfast was outstanding!!! Only problem was the key cards. Took a long time to get into the room with the card. Seems all the people on our hallway had the same problem. Might be time to change the sensors.
Stayed 3 nights in Sep 2025

8/10 Good

Ward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Ernest

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025