Quest Serviced Residences

3.0 star property

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Photo gallery for Quest Serviced Residences

Smart TV
Outdoor pool
Interior
One Bedroom Suite (Single) | Minibar, in-room safe, desk, iron/ironing board
View from room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Archbishop Reyes Avenue, Cebu City, 6000
  • Place, Ayala Center
    ‪5 min walk‬
  • Place, Cebu Business Park
    ‪10 min walk‬
  • Place, Waterfront Cebu City Casino
    ‪10 min walk‬
  • Airport, Cebu (CEB-Mactan - Cebu Intl.)
    ‪22 min drive‬

Room options

One Bedroom Suite Double (Room Only)

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 50 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

One Bedroom Suite (Single)

8.0 out of 10
Very good
(3 reviews)
  • City view
  • 50 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

One Bedroom Suite Double

  • City view
  • 50 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Two Bedroom Suite Double (Room Only)

7.8 out of 10
Good
(6 reviews)
  • City view
  • 81 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds
  • Free Wi-Fi

Two Bedroom Suite (Single)

  • City view
  • 81 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds
  • Free Wi-Fi

Two Bedroom Suite Double

  • City view
  • 81 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds
  • Free Wi-Fi

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About this property

Quest Serviced Residences

An outdoor pool, a restaurant and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a 24-hour business centre and laundry facilities are on-site.
Quest Serviced Residences offers 28 air-conditioned accommodations with minibars and a safe. Accommodation at this 3-star hotel has kitchenettes with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower, bathrobes, slippers and bidets.

This Cebu City hotel provides complimentary wireless Internet access. Smart televisions come with cable channels. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Quest Serviced Residences. During your stay, you'll be connected to a shopping centre and just a quick walk from Ayala Center. Features include free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include a 24-hour business centre, meeting rooms and laundry facilities
  • Within a 15-minute walk of Ayala Center and Waterfront Cebu City Casino
  • Airport shuttle service available for a fee
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and meeting rooms are available.

WiFi is free in public spaces. The business-friendly Quest Serviced Residences also features an outdoor pool, laundry facilities, and a lift. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 3-star Cebu City hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6 AM to 10 AM.
On-site venue – This restaurant specialises in local and international cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 6 AM to 10 AM for a fee: PHP 900 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Outdoor pool

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Laundry facilities

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchenette
  • Microwave
  • Minibar
  • Oven
  • Room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
There is no front desk at this property
The check-in location differs from the property location; go to: [Business Center (Lobby level)]
Guests can access their accommodation through a private entrance
Information provided by the property may be translated using automated translation tools

Access methods

Private entrance

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately PHP 900 per person
  • Airport shuttle fee: PHP 1350 per vehicle (one-way, maximum occupancy 2)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Quest Serviced Residences offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. This property does not have a front desk. The check-in location differs from the property location. To check in, guests will need to go to Business Center (Lobby level)
Guests can access their accommodation through a private entrance.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 9 PM

Property is also known as

Quest Serviced Residences Aparthotel Cebu
Quest Serviced Residences Cebu
Quest Serviced Residences Cebu Island/Cebu City
Quest Serviced Resinces Cebu
Quest Serviced Residences Hotel
Quest Serviced Residences Cebu City
Quest Serviced Residences Hotel Cebu City

Quest Serviced Residences Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 70 out of 151 reviews
Rating 8 - Good. 56 out of 151 reviews
Rating 6 - Okay. 10 out of 151 reviews
Rating 4 - Poor. 9 out of 151 reviews
Rating 2 - Terrible. 6 out of 151 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Fe

Liked: Cleanliness, property conditions & facilities
It was very clean
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Marie Chris

Liked: Cleanliness, amenities, property conditions & facilities
Yes, the room is spotless and the staff are courteous. Breakfast is amazing.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Bulet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place close to Ayala center, well furnished and appointed apartments, staff is amongst the best we dealt with.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Arlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Housekeeping excellent service
Stayed 6 nights in Oct 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome place
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Airlane Daisy

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and spacious. I would definitely stay here again.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favorite place to stay near Ayala
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Rabena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great deal. Check in was a bit confusing as it is not at the front desk, you need to go around the corner to the business centre to check in and out. Otherwise great space, super comfy bed and linen. Had to ask for more water, but they were quick to sort. Nice pool area, friendly staff.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Kaycee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall good in staying.. friendly staff and etc
Stayed 4 nights in Jun 2024
Verified

10/10 Excellent

Sung Jun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Ayala mall (walking distance) Property is well maintained
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Erlinda

Near Ayala Shopping Mall. Staff accommodating and helpful. Comfortable bed, spacious rooms. Washing machine and clothesline was so helpful for wash our clothes.
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good to stay again in this place, together family

Its always good to stay at a place away from home
Stayed 3 nights in Jul 2023
Verified

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly. The breakfast buffet and the dinner buffet which I ate are plentiful and delicious. This hotel is directly across from the Ayala Mall.
Stayed 6 nights in Mar 2025
Verified

4/10 Poor

Lindsay

Liked: Staff & service
Disliked: Cleanliness, amenities
Condition of the room was poor, not cleaned well. Appliances old. No towels upon arrival, had to ask staff for towels. Living room window could not be closed due to lack of handle to secure it, all road noise could be heard even being on the 23rd floor. Called maintenance at 9 pm after discovering the window was open. It took 1 hour and 20 minutes for them to fix. Hallway tiles were loose as you walked across them they shifted. Staff was great as the restaurant was.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great,, the staff was very nice, The room was clean, great food. Just a great experience
Stayed 22 nights in Jan 2023
Verified

10/10 Excellent

Penny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was clean and tidy, had 2 bedrooms which was a huge plus, and also ideally positioned. We had plenty of food options across the street at the mall, we were centrally located for all tourist visiting locations, and the general area was also quite pleasant.
Stayed 3 nights in Feb 2024
Verified

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 3 nights in May 2023
Verified

10/10 Excellent

Susan

Unforgettable stay!

Everyone are so accommodating and have a very good service from check in to hotel boys to security guards and food is excellent. Planning to come back with family. Transport from hotel to airport is very systematic
Celebrated my birthday
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great stay for my family and I. The staff always greeted you with smiles and are extremely helpful. This location is across from Ayala Mall making shopping very easy. The buffet was perfect for the family. We will be back
Stayed 20 nights in Jun 2024
Verified

8/10 Good

Helena

Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything.
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Arlene

Liked: Cleanliness, staff & service, property conditions & facilities
The housekeeping service is great,esp DJ, the manager was attentive,most concerns were attended right away, the staff members were polite and made us feel welcome. I’m happy to come back again, 9/10 overall
Stayed 12 nights in Jan 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was very nice the suit we had accommodated our family very well. Everything worked well in the room and the kitchen was very nice. Very close to ayala mall. We would definitely stay there again. And one more thing the breakfast buffet is so awesome it has Everything you can think of on it and the staff everywhere there are the best and very helpful.
Stayed 2 nights in Jun 2024
Verified

4/10 Poor

Yvette

Liked: Staff & service
Been a consistent customer every time I’m in Cebu but this visit, hotel rooms and serviced apartments needs serious updates and deep cleaning especially toilet and bathrooms.
Stayed 1 night in Jun 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family Tripq

The rooms are very spacious! It did seem a bit dusty but I would recommend a stay there. I think a deep clean or servicing of the ac's wpuld help
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convienent