Hilton Tulum Riviera Maya All-Inclusive Resort

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Dates

August 2025

September 2025

8 outdoor pools, pool cabanas (surcharge), pool umbrellas

Presidential Suite, 1 King Bed | Living area | 65-inch Smart TV with digital channels, TV

9 restaurants, lunch, dinner served; Asian cuisine

Overview
Rooms
Location
Policies

Popular amenities

Pool
Bar
Room service

Explore the area

Carretera Cancun Tulum 307, Tulum, QROO, 77774

Xcacel Beach
‪6 min drive‬
Akumal Beach
‪7 min drive‬
Xel-Há Park
‪8 min drive‬
Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

65-inch Smart TV with digital channels, TV

Room, 2 Queen Beds, Ocean View, Oceanfront

Wonderful

Ocean view
Sleeps 4
2 Queen Beds

Club Room, 1 King Bed, Nature View

42 sq m
Resort view
Sleeps 3
1 King Bed

Suite, 1 King Bed, Ocean View (Governors Suite)

130 sq m
Ocean view
Sleeps 3
1 King Bed

Room, 1 King Bed, Nature View

Excellent

42 sq m
Resort view
Sleeps 3
1 King Bed

Family Room, 1 King Bed, Ocean View

Good

42 sq m
Ocean view
Sleeps 3
1 King Bed

Room, 2 Queen Beds, Nature View

Excellent

Sleeps 4
2 Queen Beds

Premium bedding, free minibar, in-room safe, individually decorated

Club Room, 2 Queen Beds, Resort View, Ocean View

Wonderful

Ocean view
Sleeps 4
2 Queen Beds

Club Room, 2 Queen Beds, Nature View

Exceptional

Sleeps 4
2 Queen Beds

Club Suite, 1 King Bed, Ocean View

80 sq m
Ocean view
Sleeps 3
1 King Bed

Family Room, 2 Queen Beds, Ocean View

Excellent

Ocean view
Sleeps 4
2 Queen Beds

Club Suite, 1 King Bed, Partial Ocean View

80 sq m
Ocean view
Sleeps 3
1 King Bed

Family Room, 2 Queen Beds, Ground Floor

Exceptional

Sleeps 4
2 Queen Beds

Club Room, 1 King Bed, Ocean View

Exceptional

42 sq m
Ocean view
Sleeps 3
1 King Bed

Suite, 1 King Bed, Ocean View

80 sq m
Ocean view
Sleeps 3
1 King Bed

Room, 1 King Bed, Ocean View

Very good

42 sq m
Ocean view
Sleeps 3
1 King Bed

Family Suite, 1 King Bed, Ground Floor

Exceptional

80 sq m
Ocean view
Sleeps 3
1 King Bed

Family Room, 1 King Bed, Ground Floor

Exceptional

42 sq m
Ocean view
Sleeps 3
1 King Bed

Presidential Suite, 1 King Bed

159 sq m
Ocean view
Sleeps 3
1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

Very good

42 sq m
Resort view
Sleeps 3
1 King Bed

Room Luxury with Garden View

Sleeps 3
1 Single Sofa Bed and 1 King Bed

Room Premium with Sea View

Sea view
Sleeps 4
2 Double Beds

Room Standard with Garden View

Sleeps 4
2 Double Beds

Room Luxury with Garden View

Sleeps 4
2 Double Beds

Room Standard with Sea View

Sea view
Sleeps 4
2 Double Beds

Room Premium with Garden View

Sleeps 4
2 Double Beds

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About this property

Hilton Tulum Riviera Maya All-Inclusive Resort

Luxury property on the beach, with 8 outdoor pools

Catch some rays at the beach or spend the day relaxing at Hilton Tulum Riviera Maya All-Inclusive Resort's full-service spa. Then enjoy a meal at one of the property's 9 restaurants. Housekeeping is available on request.

Hilton Tulum Riviera Maya All-Inclusive Resort offers 735 air-conditioned accommodations, which are accessible via exterior corridors, and features free minibar items and minibars. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 65-inch Smart televisions come with premium digital channels.

Bathrooms include hairdryers and children's dressing gowns. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include laptop-compatible safes and complimentary bottles of water. Housekeeping is provided on a daily basis.

8 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a 24-hour fitness centre and complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 13 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, facials, body wraps and body scrubs. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily.

Our customers tell us they can't get enough of Hilton Tulum Riviera Maya All-Inclusive Resort's great location. During your stay, you'll be within walking distance of Riviera Maya Golf Club. Free WiFi in public areas, free valet parking and a free manager's reception are available.

Free Wi-Fi in some public areas
Free valet parking
Enjoy Asian cuisine with ocean views at Noriku, one of the property's 9 restaurants and 3 bars/lounges
Splash around at the waterslide or swim in the 8 outdoor pools
Indulge with deep-tissue massages, facials or manicures and pedicures at the spa
Services include a free children's club, dry cleaning/laundry and a concierge
On-site recreation includes a 24-hour gym, complimentary bicycles and a playground
Guests have great things to say about the clean guestrooms and the helpful staff
11 minutes by car from Xel-Há Park and 8 minutes from Akumal Beach

Some rates at Hilton Tulum Riviera Maya All-Inclusive Resort are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Hilton Tulum Riviera Maya All-Inclusive Resort, you can cool off in one of the 8 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

A free manager's reception is offered daily. There are 9 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 beach bars, 3 poolside bars and 3 bars/lounges. A computer station is on site and WiFi is free in public spaces. This luxury property also offers a complimentary children's club, a children's pool and a 24-hour fitness centre. Free valet parking is available.

This 4.5-star Tulum property is smoke free.

The property hosts a free manager's reception daily.

Noriku – Overlooking the ocean, this fine-dining restaurant specialises in Asian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required.

Auma – Overlooking the ocean, this steakhouse specialises in Regional cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Maxal – Overlooking the ocean, this family restaurant specialises in Mexican cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

La Luce – Overlooking the ocean, this family restaurant specialises in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Chiringuito Sea Salt – This beachfront seafood restaurant specialises in Mexican cuisine and serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. Open daily.

Late-night fare is available from 24-hour room service.

All-inclusive details

All-inclusive room rates at Hilton Tulum Riviera Maya All-Inclusive Resort are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included

24-hour room service

In-room minibar (all beverages included)

Land activities

Children's club

Entertainment

On-site entertainment and activities

Awards and affiliations

Eco-certified property

This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

Available in all rooms: Internet access
Available in some public areas: Free WiFi

Parking and transport

Free uncovered valet parking on site

Food and drink

3 bars/lounges
3 beach bars
3 poolside bars
9 restaurants
A coffee shop/cafe
Free daily manager's reception
Snack bar/deli

Restaurants on site

Auma
Chiringuito Sea Salt
La Luce
Maxal
Noriku

Things to do

24-hour gym
8 outdoor pools
Arcade/game room
Billiards/pool table
Children's pool
Fitness classes
Free bicycle rentals
Free children's club
Full-service spa
Hiking/biking trails
Playground
Shopping
Waterslide
Yoga classes

Family friendly

8 outdoor pools
Arcade/game room
Children's games
Children's pool
Free children's club
Laundry facilities
Playground
Snack bar/deli
Waterslide

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Laundry facilities
Luggage storage
Safe at front desk
Water dispenser

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Wedding services

Business services

7 meeting rooms
Business centre
Computer station
Coworking space

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Garden
On the beach
Outdoor entertainment area
Outdoor furniture
Pool cabanas (surcharge)
Pool loungers
Pool umbrellas

Full-service spa

13 treatment rooms
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Facials
Hot tub
Manicures/pedicures
Outdoor treatment areas
Sauna
Spa open daily
Steam room

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible shuttle
Handrails in hallways (61 centimetre high)
Lift (79 centimetre wide door)
Stair-free path to entrance
Valet for wheelchair-equipped vehicles
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible restaurant
Wheelchair-accessible spa

12 buildings
3 floors
At least 80% lighting from LEDs
At least 80% of food locally-sourced
Ballroom
Banquet hall
Built in 2022
Comprehensive food waste policy
Comprehensive recycling policy
Humane treatment of captive wild animals
Local culture and ecosystem education
Reception hall
Smoke-free property
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options
Water dispenser usage encouraged

Room amenities

Bedroom

Blackout drapes
Premium bedding

Bathroom

Children's robes
Hair dryer
Private bathroom
Shampoo
Soap
Toilet paper
Towels provided

Entertainment

65-inch smart TV with premium digital channels

Food and drink

24-hour room service
Coffee/tea maker
Free bottled water
Free stocked minibar
Restaurant dining guides

Access via exterior corridors
Air conditioning
Connecting rooms available
Desk
Desk chair
Energy-saving switches in guestrooms
Free local calls
Individual decor
Individual furnishings
Laptop workspace
Laptop-compatible safe
LED lighting
Mobile key entry
Phone
Water-efficient showers
Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Kids stay free! Children stay free when using existing bedding.

Rollaway/extra beds are not available.

Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property uses a grey water recycling system

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Front desk staff will greet guests on arrival at the property.

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Children stay free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Hilton Tulum Riviera Maya All-Inclusive Resort Reviews

8.4

Very good

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Excellent

Ailing

22 Apr 2025

Stayed 3 nights in Apr 2025

10/10 Excellent

10/10 Excellent

Daniel

Travelled with family

21 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Hotel and amenities are wonderful! Staff is great. I have no complaints. The buffet in main area is best restaurant. Thanks.

Stayed 6 nights in Apr 2025

10/10 Excellent

Liked: Property conditions & facilities, room comfort

2nd visit, won't be going back.

Returned to this hotel based on a previous stay in 2024. This time things weren't as amazing. Trash in places like landscaping never picked up. Entertainment everywhere during the day, even on the beach you couldn't get away from the screaming in the microphone/loud techno music. Food was average still, but my husband got terribly ill the last 2 days, and my 3 year old got sick on the last day. Canned water was no longer readily available. We found one hot tub that was 98 degrees the entire week, the rest of the time they were pool temp. Pool surfaces were alway grimey. Rooms and housekeeping were excellent. Restaurant service mostly excellent. My 5 year old had a great birthday dinner at La Luce. Beach/pool service was mostly slow but that was expected and the servers work hard. Tram wait times were longer than I remember, but we also used them more since we were farther from the lobby this trip. It also didn't help when other guests wouldn't want to make room or would cut the line. Lots of towels left everywhere on chairs all day. They took care of the seaweed well. The workers are the best thing about the hotel, always friendly and smiling.

Stayed 8 nights in Apr 2025

10/10 Excellent

Marian

15 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities

I was amazed at the cleanliness of the establishment the staff was great . Overall was a great experience.

Stayed 4 nights in Mar 2025

6/10 Okay

Shelley

15 Apr 2025

Stayed 5 nights in Feb 2025

10/10 Excellent

Judith

15 Apr 2025

Stayed 7 nights in Apr 2025

10/10 Excellent

Yana

Travelled with family, Travelled with family and small children

15 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great family hotel and destination

Stayed 5 nights in Mar 2025

10/10 Excellent

Yicel Abreu

14 Apr 2025

Stayed 3 nights in Apr 2025

10/10 Excellent

Sara Coleman

14 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities

I went for my birthday trip and it was perfect and everything I needed was included

Stayed 4 nights in Apr 2025

10/10 Excellent

Aaliyah, bolingbrook

Travelled with family

13 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything was perfect honestly, staff the vibes.. just wish there was convenient way for transportation that didn’t cost so much. Maybe provide shuttles from the airport as well as lil market options in the city

Stayed 5 nights in Mar 2025

4/10 Poor

Donna

13 Apr 2025

Disliked: Staff & service, property conditions & facilities

Food and drinks were awful. Didn't have a decent meal the whole week. Buffet food was cold and dried out. Drinks had a funny taste no matter what we ordered. Very disappointed!!!!!

Stayed 7 nights in Apr 2025

Hilton Tulum Riviera Maya All-Inclusive Resort

Choose dates to view prices

Photo gallery for Hilton Tulum Riviera Maya All-Inclusive Resort

Popular amenities

Explore the area

Room options

View all photos for Room, 2 Queen Beds, Ocean View, Oceanfront

Room, 2 Queen Beds, Ocean View, Oceanfront

View all photos for Club Room, 1 King Bed, Nature View

Club Room, 1 King Bed, Nature View

View all photos for Suite, 1 King Bed, Ocean View (Governors Suite)

Suite, 1 King Bed, Ocean View (Governors Suite)

View all photos for Room, 1 King Bed, Nature View

Room, 1 King Bed, Nature View

View all photos for Family Room, 1 King Bed, Ocean View

Family Room, 1 King Bed, Ocean View

View all photos for Room, 2 Queen Beds, Nature View

Room, 2 Queen Beds, Nature View

View all photos for Club Room, 2 Queen Beds, Resort View, Ocean View

Club Room, 2 Queen Beds, Resort View, Ocean View

View all photos for Club Room, 2 Queen Beds, Nature View

Club Room, 2 Queen Beds, Nature View

View all photos for Club Suite, 1 King Bed, Ocean View

Club Suite, 1 King Bed, Ocean View

View all photos for Family Room, 2 Queen Beds, Ocean View

Family Room, 2 Queen Beds, Ocean View

View all photos for Club Suite, 1 King Bed, Partial Ocean View

Club Suite, 1 King Bed, Partial Ocean View

View all photos for Family Room, 2 Queen Beds, Ground Floor

Family Room, 2 Queen Beds, Ground Floor

View all photos for Club Room, 1 King Bed, Ocean View

Club Room, 1 King Bed, Ocean View

View all photos for Suite, 1 King Bed, Ocean View

Suite, 1 King Bed, Ocean View

View all photos for Room, 1 King Bed, Ocean View

Room, 1 King Bed, Ocean View

View all photos for Family Suite, 1 King Bed, Ground Floor

Family Suite, 1 King Bed, Ground Floor

View all photos for Family Room, 1 King Bed, Ground Floor

Family Room, 1 King Bed, Ground Floor

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower)

Room Luxury with Garden View

Room Premium with Sea View

Room Standard with Garden View

Room Luxury with Garden View

Room Standard with Sea View

Room Premium with Garden View

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About this property

Hilton Tulum Riviera Maya All-Inclusive Resort

All-inclusive details

Gratuities and taxes

Food and beverages

Land activities

Entertainment

Awards and affiliations

Languages

Property amenities

Internet

Parking and transport

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Full-service spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment