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Casa Kasteli

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Economy Double Room, 1 Double Bed, Balcony | Balcony
Superior Suite | 1 bedroom, premium bedding, Select Comfort beds, in-room safe
Superior Suite | 1 bedroom, premium bedding, Select Comfort beds, in-room safe
Front of property
Superior Suite | Private kitchen | Freezer

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Breakfast available
  • Bar
  • Room service
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
Kanevaro 39, Chania, Crete, 731 00
  • Place, Old Venetian Harbor
    ‪2 min walk‬
  • Place, Chania Central Market
    ‪3 min walk‬
  • Place, Nea Chora Beach
    ‪17 min walk‬
  • Airport, Chania (CHQ-Ioannis Daskalogiannis)
    ‪17 min drive‬

Room options

View all photos for Economy Double Room, 1 Double Bed, Balcony

Economy Double Room, 1 Double Bed, Balcony | Balcony

Economy Double Room, 1 Double Bed, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed

Double Room, 1 Double Bed | 1 bedroom, premium bedding, Select Comfort beds, in-room safe

Double Room, 1 Double Bed

  • 16 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Triple Room

Family Triple Room | View from room

Family Triple Room

  • 24 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Superior Suite

Superior Suite | 1 bedroom, premium bedding, Select Comfort beds, in-room safe

Superior Suite

  • 58 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Twin Room

Twin Room | 1 bedroom, premium bedding, Select Comfort beds, in-room safe

Twin Room

  • 18 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

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About this property

Casa Kasteli

Hotel with beach bars, steps from Old Venetian Harbor
This hotel features 2 beach bars, self parking and concierge services. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Casa Kasteli offers 5 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and complimentary bottles of water. Select Comfort beds feature premium bedding. LED televisions are featured in guestrooms.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include complimentary local, long-distance and international calls (restrictions may apply). In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Casa Kasteli, you're just a quick walk from Old Venetian Harbor. Features include free WiFi in public areas, plus 2 beach bars and breakfast (surcharge).
  • Free WiFi
  • Enjoy drinks at the 2 beach bars
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Steps from Old Venetian Harbor and 10 minutes by car from Port of Souda
  • Airport shuttle service available for a fee
As a guest of Casa Kasteli, you'll find tour/ticket assistance, concierge services, and laundry facilities. WiFi is free in public spaces. You can unwind with a drink at one of the 2 beach bars. Casa Kasteli also features dry cleaning/laundry services and a front desk safe. For a fee, parking is available.

Smoking is allowed in designated areas at this Chania hotel.

For a fee, guests can enjoy a full breakfast daily from 8:00 AM to 12:30 PM.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Onsite parking available only on request
  • Secured, uncovered parking on site (EUR 15 per night)

Food and drink

  • Daily full breakfast available 8:00 AM to 12:30 PM for a fee: EUR 15 for adults and EUR 15 for children
  • 2 beach bars

Things to do

  • Designer stores
  • Shopping centre

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach umbrellas

Spa

  • In-room massages

More

  • 1 building
  • 2 floors
  • Built in 1985
  • Designated smoking areas

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LED TV

Food and drink

  • Free bottled water
  • Freezer
  • Room service

More

  • Access via exterior corridors
  • Air conditioning
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; check-in end time: 10:30 PM
Late check-in subject to availability
Late check-in fee: EUR 20 for check-in between 10:30 PM and 1:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation
Guests booked in the Honeymoon Suite have access to a private spa tub on the terrace. This property charges EUR 50 per day for 2 guests to use the spa tub.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately EUR 15 for adults and from EUR 15 for children
  • Uncovered self-parking fee: EUR 15 per night
  • Late check-in fee: EUR 20 for check-in between 10:30 PM and 1:00 AM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
Tax ID - 0,5%
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Pension Kasteli Hotel Chania
Pension Kasteli Hotel
Pension Kasteli Chania
Pension Kasteli
Casa Kasteli Hotel Chania
Casa Kasteli Hotel
Casa Kasteli Chania
Casa Kasteli Hotel
Casa Kasteli Chania
Casa Kasteli Hotel Chania

Reviews

Casa Kasteli Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.0/10

Property conditions & facilities

9.6/10

Eco-friendliness
Rating 10 - Excellent. 27 out of 36 reviews
Rating 8 - Good. 5 out of 36 reviews
Rating 6 - Okay. 3 out of 36 reviews
Rating 4 - Poor. 0 out of 36 reviews
Rating 2 - Terrible. 1 out of 36 reviews

Reviews

10/10 Excellent

Rohini

Stayed 4 nights in Sep 2024

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, hotelier was the most accommodating I have come across. Highly recommend.
Stayed 5 nights in Sep 2023

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

Not worth the money, unresponsive host

The place is overpriced. It is very basic and worn off. What is more concerning is safety: we had an emergency in the property and the manager Alex was unavailable for 2 hrs. during the emergency. The door lock got stuck and my guest, an old man with a hear condition was locked in for 2 hrs. and had to leave unsafely through a high window. When the manager finally showed up, he was extremely aggressive and upset that we complained for being locked for hours. He refused to repair the door until next morning and the room I paid for could not be closed off and was useless - as shown on picture. It was not until Hotels got involved that he removed the door and fixed it. The experience ruined our vacation. Stay away from this property and this host.
Stayed 6 nights in Sep 2023

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, Alex the manager was extremely helpful and you were right next to two ancient ruins, close to all the restaurants and shops, yet far away enough where it’s very quiet excellent experience
Stayed 2 nights in Sep 2023

8/10 Good

Khadija

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Location - excellent. Very short walking distance into the heart of Old Town and the Harbour. Several laundromats are within walking distance. A plus as well is that it's on a street that cars are allowed to drive onto which is not the case for all streets in Old Town. Property owners - very helpful and friendly. Went the extra mile to help with heavy luggages and gave good recommendations. There may be a small cultural diff as we would lock the windows and would return to them being opened but this was done with good intentions. The rooms are a little older but that is to be expected as it's within an old city. They were extremely clean, the bathroom was spacious, it was nice to have the two rooms but only one has air conditioning. The balcony/patio area was lovely as well and felt almost tropical. My only complaint would be that the mattresses very very thin which made them a little uncomfortable though not something that was unbearable. All in all a great experience and I def won't mind staying here again.
Stayed 3 nights in Sep 2022

10/10 Excellent

Sam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property and the staff were really helpful and friendly. Would stay here again
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time in Chania, Casa Kasteli was perfect! Excellent location, amazing friendly and attentive owner. Alex is a wonderful host, he will make you feel at home. Clean room, cozy balcony, comfortable bed, good water pressure, steps to Harbor and restaurants. Highly recommended.
Stayed 2 nights in Aug 2021

10/10 Excellent

Eva

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome stay

Alex and Anthony are wonderful people! Our luggage was lost, Alex helped us locate and the airline brought luggage to the hotel! My luggage was handle was broken and Alex fixed it for me. The room was so nice, had a balcony looking g out over the city and it was so lovely to sit and enjoy the evening!
Stayed 3 nights in Jul 2021

10/10 Excellent

Øyvind

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location and very friendly owner

Very friendly and professional staff, excellent location and private parking. In the old city, very close to the Venetian Harbour.
Stayed 1 night in Jul 2021

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, free next door parking available, helpful friendly and communicative host who worked to make sure we knew where to go and where to eat. Much more comfortable beds than most places we stayed. Great AC, good water pressure. Extra huge comforter blankets in the closet. If im ever in the area again I'll definitely stay here again.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness
Very close to Venetian harbour and all cafes and restaurants. Beach 15 mins away.
Stayed 7 nights in Sep 2019

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly Recommended!!!

I cannot areas enough how amazing this place is. Not only is it close to EVERYTHING you could possible need in Chania, it was clean, beautiful and relaxing all around. Alex, the hotel manager, went above and beyond to help us with anything and everything we needed. From booking day excursions, finding the best restaurants, to providing any household items we might need. Even offered to take our laundry to the cleaners for us ! If you're coming to Chania it would be a shame not to stay in this beautiful hotel.
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

10/10 Excellent

Barrie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Real gem in Chania

Our stay was amazing ! Great room in a great location. Alex was really helpful and made sure that we had everything we needed.
Stayed 5 nights in Jun 2019

10/10 Excellent

THEODOROS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome Stay - Strongly recommend

Excellent location only steps away from the main Chania area where all the shops, bars, restaurants, pubs and wharf are. Only a 15 minute leisure walk to Nea Xora beach, I went every day I was there. Alex is a great host and keeps his hotel in very good order. Daily housekeeping, clean rooms, excellent working condition for the air conditioner, shower, refridgerator and TV. I would stay here again and recommend Kastelli to everybody.
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cosy, convenient, clean and friendly.

Wonderful location about 10 minutes from everywhere including the old town and port. Public parking in 10 mins distance as well. Friendly and clean with a cute balcony. Very good for this value and will recommend for sure.
Stayed 1 night in Sep 2018

8/10 Good

Diane, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel near the old city and harbour. Double room is big with a good size balcony, that looks out onto a wall. Hosts very accommodating assisting with taxi in the morning, goodies in the fridge. Good bakery 4 min walk as well as excellent restaurants nearby
Stayed 2 nights in Sep 2018

10/10 Excellent

Jeff, England Wokingham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic stay in a peacefull central location

6/10 Okay

Russell

Liked: Cleanliness, staff & service

6/10 Okay

Gunnar

Liked: Cleanliness, staff & service

Bo i utgravingsfeltet.

Stayed 14 nights in Sep 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kasteli House is the BEST!!!!!!!

I thoroughly enjoyed my stay at Kasteli House! The place was very clean and comfortable and the manager, Alex, was very hospitable and professional.
Stayed 4 nights in Aug 2024

10/10 Excellent

Filippo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfetto

La posizione di Casa Kasteli è ottima sia per esplorare la città che per esplorare i dintorni, in questo la disponibilità del parcheggio è un elemento molto positivo. La nostra camera era ampia molto confortevole, pulita ogni giorno con cambio degli asciugamani. Il Manager Alex è disponibile e molto attento ad ogni esigenza. Molto Molto consigliato
Stayed 3 nights in Sep 2023

10/10 Excellent

TAKURO

Liked: Cleanliness, staff & service, property conditions & facilities
日本人のコメントです。 このホテルは、ハニア旧市街に立地しており、最高のロケーションでした。駐車場も１日10€で停めれるので、レンタカー利用者にとっては大変便利です。ホテル周辺の治安もとてもよく、安心して泊まれます。 ホテルのオーナーのアレックスがとても親切で、どの口コミをみてもアレックスがフレンドリーで親切だったと書かれているのも納得できました。 シャワールームにカーテンがないので、シャワーを浴びると浴室がびしょ濡れになりますが、それは仕方ないのかもしれません。 立地・治安・サービス・コストを総合的に判断しても、かなりお勧めのホテルです。
Stayed 5 nights in Jun 2023

10/10 Excellent

Stéphane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What could we say about our host Alex? What a wonderful human being!! Thanks to his kindness, warmth, joy and passion for life and people, we felt welcome the second we met him ! We arrived late in Chania after a ferry trip and a 3 hours drive, and Alex was so understanding, he was waiting for us and spent almost an hour with us, showing us his beautiful Casa Kastelli and brought us to a local restaurant he knew that served us the perfect meal at 11 pm with smiles and kindness. Everybody knows Alex in the neighborhood, it was like walking the streets with a rockstar! The house is superb, even nicer than in the pictures on the website. The welcoming gifts in the fridge were out of this world! Alex helped us during all of our stay with everything: from making the spa ready for us after our hike to organize a beautiful trip to the Samara gorge! We felt like home with our dad even if we’re 50 years old and Alex is bit much older but it doesn’t show , he looks like 35 years old ! Thanks Alex and your family for the greatest 3 nights stay of our 26 days trip to Greece !! We’ll be back for sure !!
Stayed 3 nights in Aug 2022