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Madonna del Mare City Hotel

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Photo gallery for Madonna del Mare City Hotel

Deluxe Room | Individually decorated, individually furnished, desk, laptop workspace
Deluxe Room | Terrace/patio
Superior Suite, Courtyard View | Living area
Superior Suite, Courtyard View | Terrace/patio
Deluxe Room | Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Housekeeping
  • Free WiFi

Explore the area

View in a map
Arxontaki 10, Chania, Crete, 731 00
  • Old Venetian Harbor
    ‪2 min walk‬
  • Chania Central Market
    ‪3 min walk‬
  • Nea Chora Beach
    ‪17 min walk‬
  • Chania (CHQ-Ioannis Daskalogiannis)
    ‪17 min drive‬

Room options

View all photos for Superior Suite, Courtyard View

Superior Suite, Courtyard View | Individually decorated, individually furnished, desk, laptop workspace

Superior Suite, Courtyard View

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room | Individually decorated, individually furnished, desk, laptop workspace

Deluxe Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room | Individually decorated, individually furnished, desk, laptop workspace

Deluxe Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room | Individually decorated, individually furnished, desk, laptop workspace

Deluxe Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room | Individually decorated, individually furnished, desk, laptop workspace

Deluxe Room

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room | Individually decorated, individually furnished, desk, laptop workspace

Deluxe Room

  • Sleeps 2
  • 1 Queen Bed

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About this property

Madonna del Mare City Hotel

Hotel with spa services, a short walk to Old Venetian Harbor
Spa services, concierge services and tour/ticket assistance are available at this smoke-free hotel. WiFi in public areas is free.
Madonna del Mare City Hotel offers 7 accommodations with complimentary slippers and a hairdryer. This individually decorated and furnished accommodation includes desks. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Additionally, rooms include free toiletries and blackout curtains. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
During your stay at Madonna del Mare City Hotel, you're just a quick walk from Old Venetian Harbor. You'll find features such as free WiFi in public areas, plus concierge services and spa services.
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Just a 3-minute walk from Old Venetian Harbor and 11 minutes by car from Port of Souda
Madonna del Mare City Hotel offers its guests spa services, tour/ticket assistance, and concierge services. WiFi is free in public spaces.

This Chania hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Spa

  • In-room massages

Accessibility

  • No lift
  • Tile flooring in room

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Mini-fridge

More

  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 11:00 AM - 6:00 PM
Front desk staffed during limited hours

Access methods

Access code, front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 31 March, EUR 1.50 per accommodation, per night
  • A tax is imposed by the city: From 1 April to 31 October, EUR 5.00 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
The front desk at this property is open daily from 11:00 AM - 6:00 PM.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Madonna del Mare City Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 6 out of 10 reviews
Rating 8 - Good. 3 out of 10 reviews
Rating 6 - Okay. 0 out of 10 reviews
Rating 4 - Poor. 1 out of 10 reviews
Rating 2 - Terrible. 0 out of 10 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

10/10

Amenities

9.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

4/10 Poor

David

Not the correct Hotel!

DON'T TRUST THE MAP! Listen if you book this hotel and mean it . . . you'll probably be very happy. But the bottom line is that the location on the App/Website does not correlate to this hotel . . . . being familiar with Chania Town, I knew exactly what area I wanted to stay in, so when I clicked on the map & saw Madonna de Mare, I confidently booked it. What neither the hotel operators or hotels.com subsequently acknowledged is that the actual hotel is not in the old town/harbor area at all . . . no offer to transfer me to the correct properly and no one willing to take responsibility for the incorrect info, so I ended up staying in and paying for a hotel I didn't book. Also, the room didn't have a window just an interior light well & I know it doesn't rain a lot in Chania, but it did one day and the room leaked . . . operators response, "your housekeeper will change your sheets", got to be the worst response to such an issue I've ever encountered. To that point the housekeeper was lovely. No signage on the exterior of the building either, dark in public area unlike in the bedroom where the emergency door lighting was very bright!
Stayed 4 nights in Jul 2025

10/10 Excellent

Jason, Woodbridge

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

8/10 Good

Eve

Stayed 7 nights in Jul 2025

10/10 Excellent

Kaley

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Tomine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Veldig bra hotell! Veldig pent rom med gode senger. Litt lite rom for en uke, lite skap og oppbevaring f.eks knagger til å henge badetøy og håndklær på! Vindu rett ut til en vegg med lite naturlig lys. Ellers koste vi oss veldig, bra beliggenhet både til by og strand. Hotellet fikset gode taxier men ellers var ikke til stedet, unntatt da vi sjekket inn. Veldig hyggelig renholdsdamer, de vasket også veldig bra!
Stayed 7 nights in Aug 2025

10/10 Excellent

Bente

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

En følelse av luksus

Vi ble veldig positivt overrasket over hotellet. Verten tok kontakt noen dager i forveien og gav oss god informasjon om innsjekk. Rommet var nydelig og føltes luksuriøst. Både kaffe og vann var tilgjengelig, og dette ble fylt på i løpet av oppholdet.
Stayed 2 nights in Jul 2025

8/10 Good

Tomas

Stayed 1 night in Jul 2025

10/10 Excellent

Ida Martine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Så fornøyd med oppholdet!

Jeg hadde et veldig flott opphold på Madonna del Mare City! Hotellet er helt nytt, og rommet var så unikt. Det lå også veldig sentralt, så lett å komme seg rundt. Personalet var også veldig hyggelige. Anbefales!
Stayed 2 nights in Jun 2025

10/10 Excellent

Leevi Väinö Valtteri

Stayed 2 nights in Jul 2025

10/10 Excellent

Piotr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel

This hotel was just amazing. Everything was fresh and the cleaning crew did a great job. The bed was the most comfortable ever. Wow!
Stayed 4 nights in Jun 2025