Palazzo di Pietro

VIP Access

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Photo gallery for Palazzo di Pietro

Exterior
Superior Suite | Living room | Flat-screen TV
Garden
Superior Suite | Egyptian cotton sheets, premium bedding, down duvets, free minibar
Exterior

Reviews

10 out of 10
Exceptional

Popular amenities

  • Room service
  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Business services

Explore the area

View in a map
13, Agion Deka Str, Old Harbor, behind the Metropolis Church, Chania, Crete, 73100
  • Place, Old Venetian Harbor
    ‪1 min walk‬
  • Place, Chania Central Market
    ‪3 min walk‬
  • Place, Nea Chora Beach
    ‪14 min walk‬
  • Airport, Chania (CHQ-Ioannis Daskalogiannis)
    ‪19 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Superior Suite

10.0 out of 10
Exceptional
(5 reviews)
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Deluxe Studio

9.8 out of 10
Exceptional
(7 reviews)
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Junior Suite

9.8 out of 10
Exceptional
(7 reviews)
  • 27 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About this property

Palazzo di Pietro

Bayside guesthouse in Chania with a rooftop terrace
A rooftop terrace, a computer station and a library are available at this guesthouse. WiFi in public areas is free. Additionally, express check-out, tour/ticket assistance and a garden are on-site.
Palazzo di Pietro offers 6 accommodations with free minibar items and minibars. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions come with satellite channels. Additionally, rooms include a safe and complimentary bottles of water. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Our customers tell us that they can't get enough of the helpful staff at Palazzo di Pietro. During your stay, you're just a quick walk from Old Venetian Harbor. Free WiFi in public areas, a rooftop terrace and a library are available.
  • Free WiFi
  • Amenities include a front desk safe, a computer and a rooftop terrace
  • Guests have great things to say about the helpful staff and the location
  • Steps from Old Venetian Harbor and 3 minutes on foot from Agora
As a guest of Palazzo di Pietro, you'll find a rooftop terrace, a library, and tour/ticket assistance. A computer station is on site and WiFi is free in public spaces. Palazzo di Pietro also features a garden, room service (during limited hours), and express check-out. A complete renovation of Palazzo di Pietro was completed in January 2023.

Smoking is allowed in designated areas at this Chania guest house.

Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 350 metres
  • Street parking available
  • Onsite parking includes off-street options

Things to do

  • Library
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • In a regional park
  • On the bay
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • Area rugs in public areas
  • Hardwood flooring in public areas
  • No lift

More

  • 3 floors
  • Built in 1400
  • Designated smoking areas
  • Mosquito nets
  • Renovated entire property - January 2023
  • Traditional architecture

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Limited room service
  • Paper towels
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

The front desk is open daily from 10:00 AM - 9:00 PM
Guests will receive an email within 5 days before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 31 March, EUR 0.50 per accommodation, per night
  • A tax is imposed by the city: From 1 April to 31 October, EUR 2.00 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
The front desk at this property is open daily from 10:00 AM - 9:00 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 5 days before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number ΓΕΜΗ 121664158000 / ΜΗΤΕ 1042Κ133Κ2964901
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Palazzo di Pietro House Chania
Palazzo di Pietro House
Palazzo di Pietro Chania
Palazzo Di Pietro Chania Crete
Palazzo Di Pietro Hotel Chania
Palazzo di Pietro Guesthouse Chania
Palazzo di Pietro Guesthouse
Palazzo di Pietro Chania
Palazzo di Pietro Guesthouse
Palazzo di Pietro Guesthouse Chania

Reviews

Palazzo di Pietro Reviews

10

Exceptional

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

10/10

Eco-friendliness
Rating 10 - Excellent. 304 out of 330 reviews
Rating 8 - Good. 23 out of 330 reviews
Rating 6 - Okay. 2 out of 330 reviews
Rating 4 - Poor. 1 out of 330 reviews
Rating 2 - Terrible. 0 out of 330 reviews

Reviews

10/10 Excellent

Adrian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Palazzo di Pietro is a hidden gem - a delightful property with many fascinating elements. It's spotlessly clean. The owner, Eleutheria, was extremely welcoming and helpful, and gave great guidance for interesting things to do, places to eat etc. There were many small touches which made our stay wonderful - we would definitely want to stay here again if re-visiting Chania.
Stayed 5 nights in Oct 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Historic palazzo

The Venetian history of the building is incredible. The room was comfortable and beautifully decorated. Location is perfect for exploring Chania. The advice of our host for things to do and see never missed the mark. The only negative was car parking. You can’t drive in old town and there is limited parking nearby. Be prepared to walk to and from your car.
Stayed 7 nights in Jul 2025

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing time here. The owner was lovely (as well as her very cute cat) and the staff were very kind and helpful. The location was perfect and walkable to everything.
Stayed 2 nights in Aug 2025

8/10 Good

Robert

Stayed 4 nights in Jul 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
This will forever be my place to stay in Chania. Having been before, nothing will compete with the hospitality, kindness, location and ability to book other opportunities through the host. I’ve been to 56 countries and I rate this location as top notch. It’s not a 4 Seasons. It’s culture, family owned and is everything you need if exploring the city daily without needing the host to bow to your every desire. Even though she does. Rebuilt after WW2, her father passed on the amazing hotel that stands. We also booked a taxi and moped through the host with ease. Along with plenty of recommendations.
Stayed 3 nights in Jul 2025

10/10 Excellent

Nick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A few minutes walk to the old town port. Pleasant and knowledgeable owners involved with operations. The rooms are immaculate and romantic decorated with fresh flowers. Champagne, raki, and fresh fruits are supplied at arrival at no cost. Nice spacious bathroom and bathing accessories. Excellent room airconditioner and a great refrigerator w/ freezer to keep water frozen during those hot days when traveling to the various beaches/excursions. A balcony with table and chairs to observe the street action. Parking is available by Talos square a few minutes walk from the establishment (driving at the old town is limited). Restaurants, shops and supermarkets are nearby. It is a great place to enjoy the old town ambiance in Chania and watch the spectacular sunsets. The owners greet you upon arrival and provide all information needed to make for a wonderful stay. We would stay here again!
Stayed 3 nights in Jul 2025

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful place to stay. The host and staff are very friendly and knowledgeable about the town and its history. It is in an excellent location close to the old harbor. They have a wonderful garden space on the top floor. Our room had a kitchenette and the fridge was stocked with water, fruit, and other drinks. The bed was very comfortable. Everything was perfect. I highly recommended staying here if you are in Chania.
Stayed 1 night in Jul 2025

10/10 Excellent

Bernie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very convenient close to restaurants, shopping and attractions. The owner and receptionist were very nice. They gave us fruit baskets , water bottles and candies upon arrival. They have all what you need like coffee, sugar etc. Definitely recommend this hotel.
Stayed 4 nights in Jun 2025

10/10 Excellent

Kristin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We could not have been happier with our stay here! They were absolutely amazing and stayed up late for us to arrive since our flight got very delayed - very easy to communicate with them through whatsapp. They went above and beyond by waiting for us, giving us a whole rundown of Chania/where to visit, and treating us to extra celebrations for our honeymoon :) Truly amazing customer service and we loved the history behind Palazzo di Pietro as well. We also loved the building cat! Truly a wonderful place that we would recommend to everyone. We hope to visit again!
Stayed 2 nights in Jul 2025

10/10 Excellent

Sviatlana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, excellent property, excellent service. Feels like home away from home
Stayed 2 nights in Jul 2025

10/10 Excellent

Shelia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Palazzo di Pietro was nothing short of magical. Tucked right in the heart of Chania’s Old Town, this boutique property offers the perfect balance of local charm and comfort. Upon arrival, we were welcomed with a thoughtful fruit basket and local wine—a gesture that immediately set the tone for the kind of hospitality we’d experience throughout our stay. The building itself is full of character, beautifully preserved, and immaculately clean. Our suite had everything we needed, and the rooftop terrace was a peaceful retreat each evening. We loved how walkable everything was—from quiet beaches to incredible dinners, boat tours, and all the energy of the Old Venetian Harbor. Yet, the property remained calm and serene, offering a restful escape at the end of each day. As a frequent traveler with my daughter, I look for accommodations that offer more than just a place to sleep—and Palazzo di Pietro exceeded expectations. It’s the kind of stay that sticks with you long after you leave. Highly recommended for anyone wanting authentic Cretan warmth, unbeatable location, and a truly special stay in Chania.
Stayed 4 nights in Jun 2025

10/10 Excellent

Danielle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A True Treasure in the Heart of Chania Staying at Palazzo di Pietro was nothing short of exceptional. Perfectly situated in the prime location of Old Town Chania, the hotel places you right in the center of the city’s vibrant history, culture, and charm. From the cobblestone streets to the nearby harbor, everything you could want to explore is just steps away. The building itself carries a rich and fascinating history, which you can feel as soon as you walk through the doors. At the same time, the property has been thoughtfully updated, blending historical elegance with modern-day comforts while beautifully preserving its character while offering every convenience you’d expect. What truly makes Palazzo di Pietro unforgettable, however, is the staff. Exceptionally hospitable, helpful, and warm, they made us feel immediately welcome and consistently cared for throughout our stay. As travelers in a foreign country, that sense of being genuinely looked after. We felt safe, supported, and even pampered. It was the little details that meant the world to us. If you’re looking for a place with heart, history, and five-star service in the most ideal part of Chania, Palazzo di Pietro is it. We can’t wait to return.
Stayed 6 nights in Jul 2025

10/10 Excellent

Darian

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property manager is wonderful! She gave us great tips and recommended areas around the town. This was definitely one of our favorite stays!
Stayed 2 nights in Jun 2025

10/10 Excellent

Natalie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was absolutely amazing!!! Probably the cutest, most hospitable place I’ve ever stayed. Will be coming back, again and again!
Stayed 2 nights in Jun 2025

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
The room was extremely comfortable, well supplied, and immaculate. The hostess was very friendly, informative and accommodating. The location is excellent!!
Stayed 3 nights in Jun 2025

10/10 Excellent

marissa, south san francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location clean
Stayed 2 nights in Jun 2025

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Palazzo di Pietro was hands-down our favourite accommodation of our trip. It is such charming place with wonderful staff. The decor is rustic and lovely, and totally fits into the aesthetic of the Chania Old Town area. I adored the four-poster bed and all of the unique touches in the room. The rooftop terrace/garden was an added bonus and was a great place to relax after a busy day. Eleutheria, the owner, clearly cares deeply about her clients. She was very friendly and happy to chat about recommendations for what to do, see, and eat. Roxani was also lovely and very helpful. There aren't too many rooms in total, so the staff always had time for us. Best of all was Voula, the little cat who lives at the hotel! She doesn't go into the rooms or bother the guests but if you are interested in spending some time with her she is the loveliest little rooftop companion. A brief word of caution if you're renting a car: there are plenty of parking options within walking distance, except on Saturday evenings, which is when we arrived. The old part of town is so busy at this time that you should be prepared to park far from the hotel, and to navigate very narrow streets full of pedestrians. If I planned our trip again, I would either arrive earlier in the day to find parking or save renting a car until Sunday if possible. Not a fault of the hotel's at all, but good to know before you go!
Stayed 4 nights in May 2025

10/10 Excellent

Mete

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the people who took care of the room. There was a roof top deck which we took advantage off. I will definitely come back and recommend it to everyone I know
Stayed 4 nights in May 2025

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
My husband and I stayed at the Palazzo di Pietro for 4 nights. It was a charming and beautiful place. The owner checked us in and took the time to explain the area and provided a map and recommendations. We were welcomed with fresh fruits and a bottle of wine. Our room was located in heart of Chania old town, literally steps from the beautiful harbor. I highly recommend Palazzo di Pietro, you will not be disappointed.
Stayed 4 nights in May 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I truly enjoyed my stay, Eleutheria and her team were very kind and helpful during my stay here. The room was lovely and it was very convenient to get around. Also Voula was such a cute cat!
Stayed 5 nights in May 2025

10/10 Excellent

Gina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is well situation in the centre of Chania Town Square. The space (room 6) is self contained. Front desk staff are amazing, welcoming, informative. In our room, on arrival, we had fresh fruit, water, juice, wine, toiletries. Very clean and comfortable for two. I will say however that because there is a restaurant below it was quite noisy in the evening until about 11:30pm. So if you are early to bed, like we were, that was a small issue. But not a deal breaker for the comfort, location, amenities and great welcoming staff. Very good value and would stay there again.
Stayed 3 nights in Oct 2024

10/10 Excellent

Andrew

Stayed 3 nights in Sep 2024

10/10 Excellent

India Rose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

DANIEL

Stayed 3 nights in Sep 2024

10/10 Excellent

Brenda

Stayed 2 nights in Sep 2024