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Palazzo di Pietro

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Photo gallery for Palazzo di Pietro

Deluxe Studio | Terrace/patio
Superior Suite | Egyptian cotton sheets, premium bedding, down duvets, free minibar
Lobby
Exterior
Garden

Reviews

10 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Room service
  • Housekeeping

Explore the area

View in a map
13, Agion Deka Str, Old Harbor, behind the Metropolis Church, Chania, Crete, 73100
  • Place, Old Venetian Harbor
    ‪1 min walk‬
  • Place, Chania Central Market
    ‪3 min walk‬
  • Place, Chania Lighthouse
    ‪5 min walk‬
  • Airport, Chania (CHQ-Ioannis Daskalogiannis)
    ‪18 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Superior Suite

Superior Suite | Egyptian cotton sheets, premium bedding, down duvets, free minibar

Superior Suite

10.0 out of 10
Exceptional
(5 reviews)
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Deluxe Studio

Deluxe Studio | Egyptian cotton sheets, premium bedding, down duvets, free minibar

Deluxe Studio

9.8 out of 10
Exceptional
(7 reviews)
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Junior Suite

Egyptian cotton sheets, premium bedding, down duvets, free minibar

Junior Suite

9.8 out of 10
Exceptional
(7 reviews)
  • 27 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About this property

Palazzo di Pietro

Luxury guesthouse in Chania with a rooftop terrace
A rooftop terrace, a computer station and a library are available at this guesthouse. WiFi in public areas is free. Additionally, express check-out, tour/ticket assistance and a garden are on-site.
Palazzo di Pietro offers 6 accommodations with free minibar items and minibars. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions come with satellite channels. Additionally, rooms include a safe and complimentary bottles of water. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Our customers tell us that they can't get enough of the helpful staff at Palazzo di Pietro. During your stay, you're just a quick walk from Old Venetian Harbor. Free WiFi in public areas, a rooftop terrace and a library are available.
  • Free WiFi
  • Amenities include a front desk safe, a computer and a rooftop terrace
  • Guests have great things to say about the location and the helpful staff
  • Steps from Old Venetian Harbor and 3 minutes on foot from Agora
As a guest of Palazzo di Pietro, you'll find a rooftop terrace, a library, and tour/ticket assistance. A computer station is on site and WiFi is free in public spaces. The luxury Palazzo di Pietro also features a garden, room service (during limited hours), and express check-out. A complete renovation of Palazzo di Pietro was completed in January 2023.

Smoking is allowed in designated areas at this 5-star Chania guest house.

Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 350 metres
  • Street parking available
  • Onsite parking includes off-street options

Things to do

  • Library
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • In a regional park
  • On the bay
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • Area rugs in public areas
  • Hardwood flooring in public areas
  • No lift

More

  • 3 floors
  • Built in 1400
  • Designated smoking areas
  • Mosquito nets
  • Renovated entire property - January 2023
  • Traditional architecture

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Limited room service
  • Paper towels
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

The front desk is open daily from 10:00 AM - 9:00 PM
Guests will receive an email within 5 days before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 31 March, EUR 0.50 per accommodation, per night
  • A tax is imposed by the city: From 1 April to 31 October, EUR 2.00 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
The front desk at this property is open daily from 10:00 AM - 9:00 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 5 days before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number ΓΕΜΗ 121664158000 / ΜΗΤΕ 1042Κ133Κ2964901
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Palazzo di Pietro House Chania
Palazzo di Pietro House
Palazzo di Pietro Chania
Palazzo Di Pietro Chania Crete
Palazzo Di Pietro Hotel Chania
Palazzo di Pietro Guesthouse Chania
Palazzo di Pietro Guesthouse
Palazzo di Pietro Chania
Palazzo di Pietro Guesthouse
Palazzo di Pietro Guesthouse Chania

Palazzo di Pietro Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 305 out of 332 reviews
Rating 8 - Good. 23 out of 332 reviews
Rating 6 - Okay. 2 out of 332 reviews
Rating 4 - Poor. 2 out of 332 reviews
Rating 2 - Terrible. 0 out of 332 reviews

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Donna D

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2025

10/10 Excellent

Adrian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Palazzo di Pietro is a hidden gem - a delightful property with many fascinating elements. It's spotlessly clean. The owner, Eleutheria, was extremely welcoming and helpful, and gave great guidance for interesting things to do, places to eat etc. There were many small touches which made our stay wonderful - we would definitely want to stay here again if re-visiting Chania.
Stayed 5 nights in Oct 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Old Town Location!

We had a wonderful stay. The service and location are both excellent. We hope to be back again someday. I also want to thank you for your help before our arrival regarding parking our vehicle. Parking just outside the historical walking district was complicated for us, and your guidance made things much easier by directing us to the nearest free parking.
Stayed 6 nights in Sep 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and well appointed
Stayed 2 nights in Oct 2025

10/10 Excellent

Blaine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel! We actually extended our stay for an additional day. This hotel only has 7 rooms and Eleutheria and the ladies who prestar this hotel were amazing! Be advised that there is no parking around this hotel as it's in the pedestrian district of Old Town Chania so do your research about parking beforehand! Also, there is no elevator so I would advise not taking a large suitcase (as I did). I really felt like I was staying in someone's home here and I can't recommend this hotel enough! We rented a car but it stayed parked the whole time as everything is walkable. Also, Greece has lots of cats! If you're allergic, be prepared.
Stayed 2 nights in Sep 2025

10/10 Excellent

Michele, Vancouver

Stayed 2 nights in Sep 2025

10/10 Excellent

Asim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

PAM

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was lovely with a small refrigerator and kettle for boiling water. The area is closed to cars. Finding parking was somewhat challenging. Staff is wonderful! Kind, friendly and helpful. Rooms are very clean
Stayed 9 nights in Sep 2025

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A warm and welcoming local hotel. Very spacious rooms and authentically charming. The opposite of a corporate hotel. Located in the heart of the old town. Important note; there is no parking near any hotel in the old town. Street parking is a 15 minute walk
Stayed 3 nights in Sep 2025

10/10 Excellent

Judith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location; individually designed rooms; host very attentive and helpful.
Stayed 3 nights in Sep 2025

10/10 Excellent

Rebecca

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and centrally located with fantastic staff. Made our stay fantastic, their attention to detail and creating an experience for us was beyond what we had expected. Can’t recommend enough.
Stayed 5 nights in Sep 2025

10/10 Excellent

CHERI-ANN

Liked: Cleanliness, staff & service, property conditions & facilities
This property is amazing! We loved our stay here. The room was authentically Greek with beautiful furnishings and the bed was so comfortable. The small attention to detail really makes this property one of a kind! The balcony was our favourite place to enjoy breakfast or a before/after dinner drink. There is a beautiful rooftop terrace as well. The location was close to everything but like most properties in old town Chania, there is no parking close by. The streets are not accessible by car so if you have a rental you will need to find a spot (
Stayed 3 nights in Sep 2025

10/10 Excellent

Lynn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, the superior suite is a beautiful, spacious room with a large seating area, kitchenette and fridge. Complimentary drinks, snacks and toiletries were included. The staff are friendly, knowledgeable and very welcoming. Stayed here twice now and we’ll probably come back again.
Stayed 2 nights in Sep 2025

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There isn't Enough words to describe this Beautiful calm relaxing hotel,you have to go and see for yourself.
Stayed 11 nights in Aug 2025

10/10 Excellent

Athena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Eleutheria and the staff made us feel welcome and safe. The place is conveniently located so you can walk around without needing a taxi. Our room was always clean. Also, we were able to purchase excursions with the staff’s assistance. Our trip was an unforgettable experience and I would recommend this place to anyone.
Stayed 7 nights in Aug 2025

10/10 Excellent

Jeffrey

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Eluetheria, Roxani, and Tonia were all friendly, helpful, and thoughtful. The room was lovely and quaint, built into a beautiful old Venetian building. It was reasonably priced and close to the harbor. We highly recommend it to anyone.
Stayed 7 nights in Aug 2025

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We travel a fair amount and have never been taken care of so well. The owner greeted us warmly, gave us an overview (and a map!) of the neighbourhood with the best places to shop and eat. The room was impeccable, well-appointed and had all amenities one would expect plus extras. We had a lovely stay and an to come back to Crete with friends and stay at Palazzo di Pietro again. Efcaristo!
Stayed 2 nights in Aug 2025

10/10 Excellent

Alexandra

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

BEST HOTEL EVER

The most AMAZING place to stay in Crete. We were treated like family. 10/10 experience. If we return to Crete, we will stay here!
Stayed 3 nights in Aug 2025

10/10 Excellent

Natashia Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful
Stayed 7 nights in Aug 2025

10/10 Excellent

Olympia Hope

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The charm and beauty of our room was beyond expectations and the warm welcome and recommendations from Eleftheria made the stay exceptional. We will definitely be back.
The street in front of the Palazzo
The green room
Stayed 3 nights in Aug 2025

10/10 Excellent

Marialuisa, brooklyn

Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing staff, location and room

One of the best staff I've ever seen in a hôtel. They gave us several advices on the things to do and tips regarding the restaurants. In addition, the location is amazing and the room is unique.
Stayed 2 nights in Aug 2025

10/10 Excellent

Mirko, Chicago

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charm of cozy medieval palace, with easy access to everything, very nice host, who was extremely helpful.
Stayed 6 nights in Aug 2025

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely hotel, beautiful, and a few steps from the harbour.
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Historic palazzo

The Venetian history of the building is incredible. The room was comfortable and beautifully decorated. Location is perfect for exploring Chania. The advice of our host for things to do and see never missed the mark. The only negative was car parking. You can’t drive in old town and there is limited parking nearby. Be prepared to walk to and from your car.
Stayed 7 nights in Jul 2025