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The Inn at Charles Town - Hollywood Casino

3.0 star property

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Photo gallery for The Inn at Charles Town - Hollywood Casino

Restaurant
Front of property
In-room safe, desk, blackout curtains, iron/ironing board
Meeting facility
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
100 Hollywood Dr, Charles Town, WV, 25414
  • Place, Charles Town Library
    ‪16 min walk‬
  • Place, Hollywood Casino at Charles Town Races
    ‪17 min walk‬
  • Place, Jefferson County Courthouse
    ‪17 min walk‬
  • Airport, Hagerstown, MD (HGR-Hagerstown Regional)
    ‪48 min drive‬

Room options

View all photos for Luxury King, Trackside View

In-room safe, desk, blackout curtains, iron/ironing board

Luxury King, Trackside View

8.6 out of 10
Excellent
(14 reviews)
  • Hill view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed, Smoking

8.8 out of 10
Excellent
(12 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Queen Beds, Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Room, 2 Queen Beds, Smoking

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Queen Beds

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Room, 2 Queen Beds

8.8 out of 10
Excellent
(32 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(35 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Luxury 2 Queen, Trackside View

In-room safe, desk, blackout curtains, iron/ironing board

Luxury 2 Queen, Trackside View

9.0 out of 10
Wonderful
(6 reviews)
  • Hill view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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About this property

The Inn at Charles Town - Hollywood Casino

Along with 4 restaurants, this hotel has a casino and 4 bars/lounges. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a snack bar/deli and a coffee shop/cafe are on-site. Housekeeping is available on request.
The Inn at Charles Town - Hollywood Casino offers 153 air-conditioned accommodations with a safe and coffee/tea makers. 42-inch flat-screen televisions come with cable channels and pay-per-view films.

Bathrooms include a shower and hairdryers. This Charles Town hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at The Inn at Charles Town - Hollywood Casino. During your stay, you'll be within walking distance of Hollywood Casino at Charles Town Races. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include 4 restaurants, a coffee shop and 4 bars/lounges
  • Amenities include a front desk safe, a business centre and a gift shop
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 3-minute drive from Hollywood Casino at Charles Town Races and 10 minutes from Harpers Ferry National Historical Park
There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 4 bars/lounges. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

There's an onsite business centre. A casino, a fitness centre, and a vending machine are also featured at the business-friendly The Inn at Charles Town - Hollywood Casino. Self parking is free.

Smoking is allowed in designated areas at this 3-star Charles Town hotel.

Guests are served a free continental breakfast daily.
The Inn at Charles Town - Hollywood Casino has 4 restaurants on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily
  • 4 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 1,300 slot machines
  • 74 gaming tables
  • Casino (184,000 square foot of space)
  • Concerts/live shows
  • Evening entertainment
  • Gym
  • Sportsbook
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lever door handles
  • Lift
  • Low-height bed
  • Low-height counter and sink
  • Low-height door lock
  • Low-height view port in door
  • Portable shower seat
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 10.00 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business centre/computer access
  • Fitness centre access
  • In-room bottled water
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

The Inn at Charles Town
The Inn at Charles Town - Hollywood Casino Hotel
The Inn at Charles Town - Hollywood Casino Charles Town
The Inn at Charles Town - Hollywood Casino Hotel Charles Town

The Inn at Charles Town - Hollywood Casino Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 338 out of 583 reviews
Rating 8 - Good. 129 out of 583 reviews
Rating 6 - Okay. 58 out of 583 reviews
Rating 4 - Poor. 32 out of 583 reviews
Rating 2 - Terrible. 26 out of 583 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Sharon M

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had the breakfast which was very good with the selection that was offered very clean room
Stayed 1 night in Mar 2026

10/10 Excellent

TIMOTHY

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The person at the front desk Saturday around 5 was wonderful. Younger, black woman with a tattoo on her chest. So friendly and welcoming. The woman working the breakfast Sunday morning was incredible. A little bit older, white lady-she brightened up the whole day. Those two people deserve a raise. I appreciate them. I’m sorry I didn’t get their names.
Stayed 1 night in Feb 2026

8/10 Good

Lacey

Travelled with group
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Feb 2026

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Room was as expected. Very friendly staff, regardless of time of day.
Stayed 2 nights in Feb 2026

10/10 Excellent

Paul

Stayed 2 nights in Jan 2026

6/10 Okay

Casey

Travelled with partner
Disliked: Property conditions & facilities
Staff good, pretty clean but dated and overpriced. Convenient.
Stayed 1 night in Feb 2026

2/10 Terrible

Jaden

Business traveller
Disliked: Cleanliness, staff & service, amenities
Make it more obvious when booking that the room is SMOKING. This was a terrible experience.
Stayed 1 night in Feb 2026

10/10 Excellent

Betty

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Had an issue with key cards but staff was very helpful in getting us into a room
Stayed 1 night in Jan 2026

8/10 Good

John

Stayed 1 night in Jan 2026

8/10 Good

Debra

Stayed 1 night in Jan 2026

10/10 Excellent

Jenn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room and facilities and super friendly staff
Stayed 1 night in Jan 2026

6/10 Okay

Michele

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room not ready. Said would call. Did not.
Stayed 1 night in Jan 2026

2/10 Terrible

Michael

Travelled with family
Disliked: Staff & service, room comfort
From the get go, it was a pretty terrible experience.The front desk very unfriendly, very unhelpful. We were made to feel as a source of annoyance. Fast forward to the room with a wonderful view of the air conditioner unit outside the window. Surprise we didn't get charged extra for that. Considering they had four cars in the parking lot, they probably had a nicer room that they could have given us. The breakfast a very limited it had bagels which were stale. Not much else. We would never ever stay there again.
Stayed 1 night in Jan 2026

10/10 Excellent

Timothy

Stayed 1 night in Dec 2025

6/10 Okay

Meredith

Liked: Cleanliness, staff & service, amenities
A bit outdated and overpriced.
Stayed 1 night in Dec 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

6/10 Okay

Kourtney, Alexandria

Disliked: Amenities
Friendly staff, comfortable bed, convenient location
Stayed 1 night in Dec 2025

8/10 Good

Steve

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
the room was clean and the staff was great. The shuttle service to the casino was awesome.
Stayed 1 night in Dec 2025

10/10 Excellent

Vandana

Stayed 1 night in Dec 2025

10/10 Excellent

John, Leesburg

Stayed 1 night in Dec 2025

6/10 Okay

Maria Del Pilar

Stayed 3 nights in Dec 2025

8/10 Good

Maria Del Pilar

Business traveller
Liked: Cleanliness, property conditions & facilities
Good hotel , they need to open a restaurant for dinner and bar, they offer 4 restaurants but isn’t restaurant onsite.
Stayed 1 night in Dec 2025

8/10 Good

Gabrielle

Stayed 4 nights in Dec 2025

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean but the king bed/mattress was uncomfortable and my head was lower than my feet.
Stayed 1 night in Nov 2025