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Best Western Charleston Inn

2.5 star property

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Photo gallery for Best Western Charleston Inn

Exterior
Lobby
Standard Room, 2 Queen Beds, Refrigerator & Microwave, Pool View | Pillow-top beds, in-room safe, blackout curtains, iron/ironing board
Reception
Standard Room, 1 King Bed, Refrigerator & Microwave, Pool View | Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking available
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
1540 Savannah Hwy, Charleston, SC, 29407-7845
  • Place, Medical University of South Carolina
    ‪8 min drive‬
  • Place, College of Charleston
    ‪9 min drive‬
  • Place, The Citadel
    ‪9 min drive‬
  • Airport, Charleston, SC (CHS-Charleston Intl.)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Pool View

Standard Room, 1 King Bed, Refrigerator & Microwave, Pool View | Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Refrigerator & Microwave, Pool View

7.2 out of 10
Good
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave | Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

7.8 out of 10
Good
(9 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Pool View

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Pool View | Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Pool View

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Pool View

Standard Room, 1 King Bed, Refrigerator & Microwave, Pool View | Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Refrigerator & Microwave, Pool View

7.2 out of 10
Good
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.2 out of 10
Good
(10 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Pool View

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Pool View | Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Pool View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(38 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave | Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Charleston Creekside Inn

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.1 out of 5, Very good, 681 reviews
Charleston Creekside Inn

About this property

Best Western Charleston Inn

Hotel in Charleston with free breakfast and 24-hour business centre
Along with an outdoor pool, this smoke-free hotel has a 24-hour business centre and a business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, concierge services, laundry facilities and a 24-hour front desk are on-site. Housekeeping is available on request.
Best Western Charleston Inn offers 87 accommodations, which are accessible via exterior corridors and feature a safe and coffee/tea makers. Beds feature pillowtop mattresses. LED televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Best Western Charleston Inn gets high marks from our customers. During your stay, you'll be close to Port of Charleston. Free WiFi in public areas, free self-parking and an outdoor pool are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Extended parking available for a fee
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Guests have great things to say about the location and the breakfast
  • 10 minutes by car from Port of Charleston and 8 minutes from Medical University of South Carolina
  • Cruise terminal shuttle service available for a fee
  • Cats and dogs welcome for a fee
A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business centre on site. Free breakfast is available daily. An outdoor pool, a terrace, and a vending machine are also featured at Best Western Charleston Inn. Free self parking is available.

This Charleston hotel is smoke free.

Guests are served a free buffet breakfast daily.

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 7 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the cruise terminal (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per accommodation, per night
  • Only dogs and cats are allowed
  • Weight limit: 80 lb per pet
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 2.28 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Extended parking fee: USD 50 per stay
  • Pet fee: USD 30 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 40 mi (64 km) of the property will not be allowed to check in
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Best Western Charleston Inn offers transfers from the cruise terminal (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 3 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Sweetgrass
Best Western Sweetgrass Charleston
Best Western Sweetgrass Inn
Best Western Sweetgrass Inn Charleston
Sweetgrass Inn
Best Western Charleston
Best Western Sweetgrass Hotel Charleston
Charleston Best Western
Best Charleston Charleston
Best Western Charleston Inn Hotel
Best Western Charleston Inn Charleston
Best Western Charleston Inn Hotel Charleston

Reviews

Best Western Charleston Inn Reviews

8.0

Very good

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 461 out of 1002 reviews
Rating 8 - Good. 276 out of 1002 reviews
Rating 6 - Okay. 131 out of 1002 reviews
Rating 4 - Poor. 72 out of 1002 reviews
Rating 2 - Terrible. 62 out of 1002 reviews

Reviews

2/10 Terrible

samantha

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort

Not good

I am not happy and I would like at least a partial refund. The pool was not in use because it was lime green. There was mold on the ceiling, and an old hair tie on the floor.
Stayed 3 nights in Jun 2025

6/10 Okay

Alison

Travelled with family
Liked: Property conditions & facilities
The hotel was fine. I paid for 2 queens for extra $10 but got 2 doubles and reached out for refund of difference, but this was not resolved.
Stayed 1 night in May 2025

6/10 Okay

Sherri

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
It is a pl
Stayed 3 nights in Jun 2025

10/10 Excellent

SHARON

Stayed 1 night in Mar 2025

4/10 Poor

jennette

Disliked: Cleanliness, amenities, property conditions & facilities
The pool was closed the whole time, my remote was broken, the AC didn’t work, the toilet consistently was running, the vending machine didn’t work, and when I checked in the woman at the front was talking crap to guests about her coworker. Unprofessional and nothing worked.
Stayed 4 nights in Jun 2025

8/10 Good

Dena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cost of the room for the weekend was reasonable. The hotel is a bit dated, but it was clean for the most part. Pool was lime green and could not be used.
Stayed 2 nights in Jun 2025

8/10 Good

Olesya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel room

It was a nice hotel. Shower needs some work, but seems like a very clean rooms.
Stayed 3 nights in Jun 2025

6/10 Okay

Charity

Business traveller
Disliked: Staff & service
The check-in experience was terrible. Had to wait over 30 minutes to check in. Lady behind counter giving gentleman in front of me incorrect information. Lady was working by herself and had to call someone because she didn’t know what to do. When it was our turn over 30 minutes later,, We had to ask for a rollaway because it was advertised and we requested it so I wanted to be sure it was in the room and she told us we did not because they did not have them. I told her when I booked the room. I had it in the notes. She said she didn’t know what I was talking about. It was obvious she was new and should not have been left alone there and was not properly trained. Luckily they owned the hotel next-door that did have them and she sent someone next-door to borrow one. It just wasn’t a good situation because they were still two people behind me waiting to check in for what we got this hotel should be about 75 or $80 a night
Stayed 1 night in Apr 2025

6/10 Okay

chris

Disliked: Property conditions & facilities
Stayed 2 nights in Jun 2025

4/10 Poor

Kirsten

Travelled with partner
A little dirty, the last person's soap was still in the shower. The TV didn't work when we got there. After some fiddling around with it, they guy brought in another TV that did work. The last day it didn't work again. Breakfast was good, but not enough tables to eat at
Stayed 2 nights in Jun 2025

8/10 Good

Charity

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a good place
Stayed 6 nights in Jun 2025

2/10 Terrible

Chris

Disliked: Property conditions & facilities, room comfort
We have stayed with Best Western more than 50 times and never had any issues or complaints amazing experience, until this week rooms were outdated, no towels or room service ( for cleaning and restocking ) then to make things worse the pool was only open 2 days out of seven and the vending machines didn’t work.
Stayed 5 nights in Jun 2025

4/10 Poor

Edena

Disliked: Cleanliness
Stayed 1 night in May 2025

6/10 Okay

Andrew

Travelled with family
Liked: Cleanliness, amenities
Giá hợp lý với dịch vụ phòng, chất lượng bữa sáng
Stayed 2 nights in Jun 2025

8/10 Good

Barbara

Liked: Cleanliness, amenities
Good breakfast, beautiful landscaping
Stayed 4 nights in Jun 2025

6/10 Okay

Marc

Liked: Staff & service
Stayed 1 night in Jun 2025

2/10 Terrible

jamie

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is old. Has a musky smell in the room. Very small tv. Furniture fixtures in the room shows bad wear and tear. Main thing is that I went to the office to ask for more towels and wash clothes the second night around 8:45 pm and was told that THERE WAS NONE AVAILABLE!! The hotel was not full either night. How do you not any towels or wash clothes available? Guess that is why house keepers did not come in the room during the day.
Stayed 3 nights in Jun 2025

10/10 Excellent

Sarah

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I loved our stay here. I would come back again in a heartbeat.
Stayed 3 nights in May 2025

10/10 Excellent

kwanza

Stayed 2 nights in Jun 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
polite staff, room clean, no issues.
Stayed 1 night in Jun 2025

2/10 Terrible

Graysen

Stayed 3 nights in Jun 2025

10/10 Excellent

Gail

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was comfortable
Stayed 4 nights in May 2025

8/10 Good

Esteban

Stayed 1 night in May 2025

6/10 Okay

Alexandria Stickney

Stayed 1 night in Jun 2025

10/10 Excellent

rafael i

Liked: Cleanliness, staff & service, room comfort
Very good. Hotel dated. Needs a good uplift.
Stayed 2 nights in Jun 2025