Country Inn & Suites by Radisson, Charleston South, WV

3.0 star property

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Photo gallery for Country Inn & Suites by Radisson, Charleston South, WV

Exterior
Lobby sitting area
Desk, iron/ironing board, free WiFi, bed sheets
Lobby
Indoor pool

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • Laundry

Explore the area

Map
105 Alex Ln, Charleston, WV, 25304
  • West Virginia State Capitol Building
    ‪6 min drive‬
  • University of Charleston
    ‪8 min drive‬
  • Charleston Town Center
    ‪8 min drive‬
  • Charleston, WV (CRW-Yeager)
    ‪10 min drive‬

Room options

Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Non Smoking

  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

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About this property

Country Inn & Suites by Radisson, Charleston South, WV

Suburban hotel with free breakfast and fitness centre
This smoke-free hotel features an indoor pool, a fitness centre and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and dry cleaning are on-site.
Country Inn & Suites by Radisson, Charleston South, WV offers 64 accommodations with coffee/tea makers and a hairdryer. 46-inch LCD televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Charleston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Country Inn & Suites by Radisson, Charleston South, WV gets high marks from our customers. During your stay, you'll be within walking distance of Kanawha Landing. Features include free WiFi in public areas and free self-parking, plus an indoor pool. This property offers pet-friendly amenities, such as food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the breakfast
  • Within a 15-minute walk of Kanawha Landing and Kanawha Mall Shopping Center
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Country Inn & Suites by Radisson, Charleston South, WV offers its guests an indoor pool and a fitness centre. Public spaces have free WiFi. A business centre and a meeting room are available. Free breakfast is served daily. Event space at this hotel measures 1163 square feet (108 square metres) and includes conference space. A library, a vending machine, and coffee/tea in common area are also featured at the business-friendly Country Inn & Suites by Radisson, Charleston South, WV. Self parking is free.

This 3-star Charleston hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:30 AM and at the weekend from 7:00 AM to 10:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • Library
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,163 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 46-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 150.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.

We should mention

  • Pool access available from 8:00 AM to midnight
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Country Carlson Charleston-South
Country Inn Carlson Charleston-South
Country Inn Suites by Radisson Charleston South WV
Country Inn & Suites by Radisson, Charleston South, WV Hotel

Country Inn & Suites by Radisson, Charleston South, WV Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 357 out of 1002 reviews
Rating 8 - Good. 251 out of 1002 reviews
Rating 6 - Okay. 162 out of 1002 reviews
Rating 4 - Poor. 130 out of 1002 reviews
Rating 2 - Terrible. 102 out of 1002 reviews

7.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Chad

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Q
Stayed 2 nights in Feb 2025

2/10 Terrible

Tikam

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Staff were rude, they checked me in room 214 which was not cleaned at all.
Stayed 2 nights in Feb 2025

2/10 Terrible

Linda

Travelled with family, Travelled with family and small children, Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked on expedia paid the extra for the guarantee and i got there to find out my suite was given away, they gave me another room so i go to it and people had stuff in there and had to wait for the last room to be cleaned to finslly get in. Take your own towels if stsying more than a day becomes they only tend the rooms once every three days. Definitely too overpriced for the service you get. No apologies and no refund for room they gave away.
Stayed 2 nights in Feb 2025

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities

Needs eork

Place was short-staffed, room wasn’t ready, TV didn’t work even after they replaced it. Staff was friendly, but frustrated, which was understandable. Place was dirty and neede cleaning.
Stayed 1 night in Feb 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

Amanda

Travelled with family
Disliked: Cleanliness, property conditions & facilities

It’s just okay, not great … Stayer beware.

It was just okay. The old adage of slap lipstick on a pig would be appropriate. It looks like the owners have tried, but it’s just ugh. The surrounding area is very sketchy, too.
Stayed 2 nights in Feb 2025

8/10 Good

Phillip

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Chris

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
They gave keys to an occupied room, then put me in a room without a working fan/ac that stunk.
Stayed 1 night in Feb 2025

8/10 Good

Adrienne

Travelled with family, Business traveller
It was nice especially for the price
Stayed 1 night in Feb 2025

6/10 Okay

Rickey

Disliked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

4/10 Poor

Jody, Denver

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
No tv remote, the phone did not work and there was no breakfast due to a blown breaker and no one available with a key to the room to reset it. The shampoo dispenser was empty, and the floors were terribly dirty
Stayed 1 night in Feb 2025

6/10 Okay

c n robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not enough staff

Chose the hotel for the free breakfast but was not available, could've offer a rebate of some kind, coffee was good, front desk worked hard, seems like she was running the place alone, she can use some help
Stayed 1 night in Feb 2025

10/10 Excellent

Donald, Hilliard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff.
Stayed 1 night in Feb 2025

8/10 Good

Katrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and comfortable

Stayed 1 night in Feb 2025

8/10 Good

Karen G

Liked: Staff & service, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Joe

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities

It's in the details

It wasn't dirty but it wasn't that clean. Bits of paper in the floor, a bottle cap, a cigarette next to the bed. Housekeeping definitely needs to do better. No shampoo, empty tissue box, toilet paper was low, no trash can in the bathroom. The issues are small but it doesn't give confidence to the quality of the hotel overall.
Stayed 2 nights in Feb 2025

2/10 Terrible

Amber

Liked: Cleanliness
Disliked: Staff & service
Room was clean pool couldn’t even be swam in because of the amounts of chlorine.
Stayed 1 night in Feb 2025

6/10 Okay

Randall

Liked: Staff & service
Stayed 1 night in Feb 2025

2/10 Terrible

James

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Stay away

One of the worst hotels I have stayed in. I typically do not write reviews but feel I have to warn others. I can’t believe Radisson has their name on this place. I am done with Radisson. It was very dirty. Our room was 87 degrees when we first got there. It took all night to cool down. One TV wouldn’t turn on and the other most channels don’t work. The breakfast had a refrigerator with yogurt in it still with a sign that it was out of order. The coffee was cold. I think you get the picture.
Stayed 1 night in Feb 2025

10/10 Excellent

Christine, Indianapolis

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Under construction
Stayed 1 night in Jan 2025

10/10 Excellent

Denise

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a clean room, quiet, very comfortable bed with feather pillows which I thought was a nice touch. The staff was very friendly. Check in was a breeze and I wouldn't hesitate to stay here again.
Stayed 2 nights in Feb 2025

4/10 Poor

Shytail

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
I just wish it was a bit more clean. when I went to my door there was a vacuum in front of my door. the bathroom was not that clean.
Stayed 1 night in Feb 2025

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

James

Stayed 1 night in Feb 2025

2/10 Terrible

FNU

Disliked: Cleanliness, amenities, property conditions & facilities
The curtains did not shut so we had to sleep with a lot of street light in the room The drawer was opening on its own from being broke or something and the room felt very shady.
Stayed 1 night in Feb 2025