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Hampton Inn & Suites Charleston/West Ashley

2.5 star property

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Photo gallery for Hampton Inn & Suites Charleston/West Ashley

Free daily self-service breakfast
Reception
Lobby
Outdoor pool, pool umbrellas
Terrace/patio

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
678 Citadel Haven Drive, Charleston, SC, 29414
  • Place, Citadel Mall
    ‪9 min walk‬
  • Place, West Ashley Shoppes Shopping Center
    ‪16 min walk‬
  • Place, Ashley Oaks Plaza Shopping Center
    ‪3 min drive‬
  • Airport, Charleston, SC (CHS-Charleston Intl.)
    ‪9 min drive‬

Room options

View all photos for Two Queen Beds, Non-Smoking, Accessible

Down duvets, pillow-top beds, in-room safe, blackout curtains

Two Queen Beds, Non-Smoking, Accessible

8.8 out of 10
Excellent
(12 reviews)
  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for One King and One Sofa Bed, Non-Smoking

50-inch LCD TV with cable channels, TV

One King and One Sofa Bed, Non-Smoking

9.4 out of 10
Exceptional
(35 reviews)
  • 22 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for One King One Bedroom Suite, Non-Smoking

50-inch LCD TV with cable channels, TV

One King One Bedroom Suite, Non-Smoking

9.6 out of 10
Exceptional
(8 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

50-inch LCD TV with cable channels, TV

Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking

Down duvets, pillow-top beds, in-room safe, blackout curtains

Room, Accessible, Non Smoking

  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

50-inch LCD TV with cable channels, TV

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for One King Bed, Non-Smoking

50-inch LCD TV with cable channels, TV

One King Bed, Non-Smoking

8.4 out of 10
Very good
(27 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for King Suite Kitchen Nonsmoking

King Suite Kitchen Nonsmoking | Down duvets, pillow-top beds, in-room safe, blackout curtains

King Suite Kitchen Nonsmoking

9.0 out of 10
Wonderful
(11 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Two queen room nonsmoking

Down duvets, pillow-top beds, in-room safe, blackout curtains

Two queen room nonsmoking

8.4 out of 10
Very good
(33 reviews)
  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

King Room

  • Sleeps 3

One-Bedroom King Suite

  • Sleeps 5

King Study with Sofabed

  • Sleeps 5

King Room with Roll-in Shower-Mobility Accessible

  • Sleeps 2

1 King Mobility Accessible with Tub Sofabed

  • Sleeps 4

One-Bedroom King Suite with Kitchen

  • Sleeps 5

Guest Room With 2 Queen Beds And Mobility Accessible Roll-in Shower

  • Sleeps 4

2 Queens Mobility Accessible With Tub

  • Sleeps 4

Two Queen Room

  • Sleeps 5

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About this property

Hampton Inn & Suites Charleston/West Ashley

This smoke-free hotel features an outdoor pool, a fitness centre and a 24-hour business centre. Free self-service breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and conference space are on-site.
Hampton Inn & Suites Charleston/West Ashley offers 121 accommodations with a safe and free toiletries. Pillowtop beds feature down duvets. A pillow menu is available. 50-inch LCD televisions come with premium cable channels. Bathrooms include a combined bath/shower unit.

This Charleston hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hampton Inn & Suites Charleston/West Ashley. During your stay, you'll be within walking distance of Citadel Mall. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free self-service breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • 9 minutes by car from North Charleston Coliseum and Performing Arts Center and 10 minutes from Medical University of South Carolina
  • Local-area shuttle service available for a fee
  • Cats and dogs welcome for a fee
Hampton Inn & Suites Charleston/West Ashley offers its guests an outdoor pool and a fitness centre. WiFi is free in public spaces. A 24-hour business centre and a meeting room are available. Free breakfast is served daily. Event space at this hotel measures 2600 square feet (242 square metres) and includes conference space. A library, a vending machine, and multilingual staff are also featured at Hampton Inn & Suites Charleston/West Ashley. The hotel can provide wedding services and tour/ticket assistance. Free self parking is available.

This Charleston hotel is smoke free.

Guests are served a free self-service breakfast daily from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Gym
  • Library
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,600 square feet of conference space
  • 24-hour business centre
  • Meeting room

Outdoors

  • Picnic area
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2000
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium cable channels

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 2.28 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Charleston/West Ashley
Hampton Inn Hotel Charleston/West Ashley
Hampton Inn Charleston/West Ashley Hotel
Hampton Inn Charleston/West
Hampton Inn & Suites Charleston/West Ashley Hotel
Hampton Inn & Suites Charleston/West Ashley Charleston
Hampton Inn & Suites Charleston/West Ashley Hotel Charleston

Hampton Inn & Suites Charleston/West Ashley Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 529 out of 1000 reviews
Rating 8 - Good. 271 out of 1000 reviews
Rating 6 - Okay. 97 out of 1000 reviews
Rating 4 - Poor. 67 out of 1000 reviews
Rating 2 - Terrible. 36 out of 1000 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Edgar, Columbia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
friendly staff good breakfast clean room
Stayed 2 nights in Nov 2025

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic staff so friendly & helpful at the front desk. Everything looked clean & nice.
Stayed 2 nights in Nov 2025

10/10 Excellent

Edward

Travelled with family
Everything was just right!
Stayed 1 night in Nov 2025

8/10 Good

meldon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast menu was adequate and plentiful.
Stayed 1 night in Nov 2025

10/10 Excellent

Bruce

Stayed 1 night in Nov 2025

10/10 Excellent

Debra

Yes, but no toilet paper
Stayed 1 night in Nov 2025

10/10 Excellent

Cynthia, Lexington

Liked: Cleanliness, amenities, property conditions & facilities
Staff and cleanliness were excellent
Stayed 2 nights in Nov 2025

10/10 Excellent

Cynthia, Lexington

Stayed 1 night in Nov 2025

10/10 Excellent

Randall

Stayed 5 nights in Nov 2025

10/10 Excellent

Byron

Liked: Cleanliness, staff & service, amenities
Nice folks
Stayed 1 night in Oct 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful. Had a suite room that was spacious and clean. Breakfast was wonderful, hot items changed every day, and area was kept clean. The grounds were very nice. Would definitely stay here again if in the area.
Stayed 4 nights in Nov 2025

10/10 Excellent

Darlene

Stayed 3 nights in Nov 2025

10/10 Excellent

Nancy

Stayed 3 nights in Nov 2025

10/10 Excellent

Bettie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room
Stayed 1 night in Nov 2025

10/10 Excellent

Debra, Lancaster

Liked: Cleanliness, staff & service, property conditions & facilities
A nice stay. A vey well kept hotel. The rooms were spotless and the lobby and breakfast areas were very nice. The fitness center was also super clean. We would stay again in a heartbeat.
Stayed 1 night in Nov 2025

10/10 Excellent

Diann

Liked: Cleanliness, amenities, property conditions & facilities
Location and amenities were a plus. Room was clean and larger than expected. The front desk when I checked in was very friendly…the late night front desk was not.
Stayed 2 nights in Oct 2025

10/10 Excellent

Janaye

Liked: Cleanliness, staff & service, property conditions & facilities
The room and hotel both were very nice and comfortable. I enjoyed the comfort of the bed and pillows, very clean. Highly recommend.
Stayed 3 nights in Oct 2025

4/10 Poor

Erika

Stayed 1 night in Oct 2025

10/10 Excellent

Roger

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent in every regarx
Stayed 2 nights in Oct 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved they had oatmeal, fresh fruit and almonds available for breakfast! Everyone minus one evening front desk worker was a sheer delight and very kind. This hotel is amazing!
Stayed 1 night in Oct 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a clean, very nice hotel with very friendly staff. Conveniently located near downtown
Stayed 3 nights in Oct 2025

10/10 Excellent

Cormac

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Booked the suite. Very nice accommodations. Loved the extra room.
Stayed 4 nights in Oct 2025

8/10 Good

Jena

Stayed 2 nights in Oct 2025

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent and friendly customer service. We’ll definitely stay here again.
Stayed 1 night in Oct 2025

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful facility!!!!!
Stayed 2 nights in Oct 2025