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Quality Inn & Suites Charleston - Civic Center

2.5 star property

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Photo gallery for Quality Inn & Suites Charleston - Civic Center

Quality Hotel features a modern facade with evenly spaced windows and a flat roof.
Comfortable retreat with a neatly made bed, headboard, and artwork, featuring a door to a bathroom and a convenient lamp.
Relax by the pool surrounded by lounge chairs and umbrellas.
Relax in a cozy space with a flat-screen TV, comfortable armchairs, and a reading nook.
Enjoy a delicious breakfast spread with a variety of hot and cold options, including eggs, meats, and fresh vegetables.

Popular amenities

  • Gym
  • Housekeeping
  • Breakfast included
  • Air conditioning
  • 24/7 front desk
  • Parking included

Explore the area

Map
1010 Washington Street E, Charleston, WV, 25301
  • Clay Center for the Arts and Sciences
    ‪3 min walk‬
  • Charleston Town Center
    ‪8 min walk‬
  • Charleston Coliseum & Convention Center
    ‪12 min walk‬
  • Charleston, WV (CRW-Yeager)
    ‪5 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Iron/ironing board, Internet, bed sheets

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Iron/ironing board, Internet, bed sheets

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Iron/ironing board, Internet, bed sheets

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Relax in our spacious lobby, featuring a central bar area with comfortable seating and convenient amenities.

Quality Inn

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.2 out of 5, Very good, (1006)
The price is €89
for 1 room
includes taxes & fees
5 Aug - 6 Aug
Quality Inn

About this property

Quality Inn & Suites Charleston - Civic Center

Hotel in Charleston with free breakfast and fitness centre
This smoke-free hotel features a fitness centre, coffee/tea in a common area and a 24-hour front desk. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a TV in a common area and a banquet hall.
Quality Inn & Suites Charleston - Civic Center offers 140 air-conditioned accommodations with coffee/tea makers and an iron/ironing board. Cable televisions are provided.

Bathrooms include a combined bath/shower unit. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is offered on a daily basis and microwaves can be requested.

Recreational amenities at the hotel include a fitness centre.

Children aged under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Our customers tell us that they enjoy the free breakfast at Quality Inn & Suites Charleston - Civic Center. During your stay, you're just a quick walk from Avampato Discovery Museum. Free WiFi in public areas, free self-parking and a gym are available.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet in some public areas
  • Free self-parking and Motorhome/coach/lorry parking
  • Amenities include meeting rooms, a lift and coffee/tea in a common area
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from Avampato Discovery Museum and Clay Center for the Arts and Sciences
Free breakfast is served daily. Public spaces have free WiFi and wired Internet. Quality Inn & Suites Charleston - Civic Center also features a fitness centre, coffee/tea in common area, and a television in common area. Self parking is free.

This Charleston hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Internet access (surcharge)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Microwave on request

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Friday, Saturday and Sunday:
  • Indoor pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Quality Inn & Suites Charleston - Civic Center.

Property is also known as

Best Western Charleston Plaza
Motel 6 Charleston WV Hotel
Best Western Charleston Plaza Hotel
6 Charleston WV
Quality Inn Charleston
Quality Charleston
Quality Inn Suites
Quality Inn & Suites Charleston - Civic Center Hotel
Quality Inn & Suites Charleston - Civic Center Charleston
Quality Inn & Suites Charleston - Civic Center Hotel Charleston

Quality Inn & Suites Charleston - Civic Center Reviews

Reviews

6.8
Rating 10 - Excellent. 235 out of 969 reviews
Rating 8 - Good. 258 out of 969 reviews
Rating 6 - Okay. 186 out of 969 reviews
Rating 4 - Poor. 149 out of 969 reviews
Rating 2 - Terrible. 141 out of 969 reviews

6.8/10

Cleanliness

7.8/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

2/10 Terrible

Kris

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

KEVIN

Stayed 1 night in Apr 2025

4/10 Poor

craig

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Would have given a really good review had it not been for the kitchen staff cursing and screaming and threatening me because she was feelin some kinda way . Very stressful and very scary I think she was bipolar or something
Stayed 2 nights in Apr 2025

8/10 Good

Gale

Stayed 1 night in Apr 2025

4/10 Poor

Kelly

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

todd

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Clean Hotel downtown so in not the greatest section of town. Front desk girl was friendly. Breakfast was good. For the price can’t beat it!
Stayed 1 night in Apr 2025

6/10 Okay

David

Liked: Staff & service
Renovation’s going on in building and next door. Noisy throughout the night.
Stayed 1 night in Apr 2025

2/10 Terrible

Jolena

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Employees with sticky fingers

Our room got rammed shack and items got stolen by a staff member.
Stayed 2 nights in Apr 2025

4/10 Poor

Douglas

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Run down hotel. Room was OK but rest of hotel was pretty gross. No hot food in morning until we finally tracked someone down and asked.
Stayed 1 night in Mar 2025

10/10 Excellent

Misty, Williamson

Stayed 1 night in Mar 2025

8/10 Good

Laura

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Angelo

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was comfortable, had a good free breakfast, and was close to the attractions we planned to visit.
Stayed 3 nights in Mar 2025

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice
Stayed 1 night in Mar 2025

6/10 Okay

john

Travelled with family
Liked: Staff & service

not 3 stars

it was mostly quiet however the room have had water damaged and there was mustley smell to it.
Stayed 2 nights in Mar 2025

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again!

The staff was friendly and the room was clean.
Stayed 1 night in Mar 2025

8/10 Good

Danny

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Got in around 9:45 P. M. and the entire area was dark. Was not sure where to go for the front desk but stumbled upon it anyway. A little ruff in the lobby area but our room was clean and comfortable.
Stayed 1 night in Mar 2025

6/10 Okay

Delicious

Travelled with family and small children, Business traveller
Liked: Staff & service
No towels to exchange. Ice machine all the way on 6 floor when staying on 2 nd floor very inconvenient. Breakfast staff was amazing and friendly.
Stayed 2 nights in Mar 2025

8/10 Good

Kayla, Poca

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great the staff the room but the crackheads outside fighting wasn't cool ..not their fault tho
Stayed 1 night in Mar 2025

10/10 Excellent

Marc

Stayed 1 night in Mar 2025

6/10 Okay

Paul

Business traveller
Liked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Seems like a dicey neighborhood
Stayed 1 night in Mar 2025

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

toni

Stayed 1 night in Feb 2025

4/10 Poor

Ellen

Stayed 1 night in Jan 2025

8/10 Good

Kristaleigh

Liked: Amenities, property conditions & facilities
Convenient location
Stayed 2 nights in Feb 2025