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Sleep Inn & Suites Cross Lanes - South Charleston

2.5 star property

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Photo gallery for Sleep Inn & Suites Cross Lanes - South Charleston

Front of property – evening/night
Lobby
Premium bedding, blackout curtains, iron/ironing board
Continental breakfast for a fee
Property amenity

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
15 Goff Crossing Drive, Cross Lanes, WV, 25313
  • Place, Mardi Gras Casino
    ‪2 min drive‬
  • Place, West Virginia Junior College-Charleston
    ‪2 min drive‬
  • Place, Regal Nitro
    ‪3 min drive‬
  • Airport, Charleston, WV (CRW-Yeager)
    ‪16 min drive‬

Room options

View all photos for Room, Non Smoking

Room, Non Smoking | Premium bedding, blackout curtains, iron/ironing board

Room, Non Smoking

9.6 out of 10
Exceptional
(7 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Double Sofa Beds OR 1 King Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

Suite, Multiple Beds, Accessible, Non Smoking | Premium bedding, blackout curtains, iron/ironing board

Suite, Multiple Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 5
  • 2 Double Beds and 1 Single Sofa Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking | Premium bedding, blackout curtains, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(18 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking | Premium bedding, blackout curtains, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking

9.8 out of 10
Exceptional
(7 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking | Premium bedding, blackout curtains, iron/ironing board

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Room, 1 Queen Bed, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Lobby sitting area
Holiday Inn Express Hotel & Suites Cross Lanes by IHG
  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
4.5 out of 5, Wonderful, 1,001 reviews
The price is €97
includes taxes & fees
25 Jan - 26 Jan
Holiday Inn Express Hotel & Suites Cross Lanes by IHG

About this property

Sleep Inn & Suites Cross Lanes - South Charleston

Hotel with free parking, near Mardi Gras Casino
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness centre and coffee/tea in a common area. Free WiFi in public areas, free self parking and a free casino shuttle are also provided. Additionally, a business centre, conference space and laundry facilities are on-site. Housekeeping is available on request.
Sleep Inn & Suites Cross Lanes - South Charleston offers 119 air-conditioned accommodations with free newspapers and coffee/tea makers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include complimentary toiletries and hairdryers.

This Cross Lanes hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

Children aged under 16 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Sleep Inn & Suites Cross Lanes - South Charleston. During your stay, you'll be within walking distance of Mardi Gras Casino. You'll find features such as free WiFi in public areas, free self-parking and a free casino shuttle.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Continental breakfast offered for a fee
  • Take a swim in the indoor pool
  • Amenities include a business centre, a meeting room and conference space
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 4-minute drive from Mardi Gras Casino and 5 minutes from Shawnee Sports Complex
  • Free casino shuttle service
Sleep Inn & Suites Cross Lanes - South Charleston offers its guests an indoor pool and a 24-hour fitness centre. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A business centre and a meeting room are available. Event space at this hotel measures 500 square feet (45 square metres) and includes conference space. Barbecue grills, a vending machine, and a picnic area are also featured at Sleep Inn & Suites Cross Lanes - South Charleston. Free self parking is available.

This Cross Lanes hotel is smoke free.

Guests can enjoy continental breakfast for a fee.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free casino shuttle
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Continental breakfast available for a fee
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 500 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1999
  • No plastic drinking straws
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Sleep Inn Cross Lanes
Sleep Inn Hotel Cross Lanes
Sleep Inn & Suites Cross Lanes - South Charleston Hotel
Sleep Inn & Suites Cross Lanes - South Charleston Cross Lanes

Sleep Inn & Suites Cross Lanes - South Charleston Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 758 out of 1002 reviews
Rating 8 - Good. 176 out of 1002 reviews
Rating 6 - Okay. 40 out of 1002 reviews
Rating 4 - Poor. 15 out of 1002 reviews
Rating 2 - Terrible. 13 out of 1002 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Kaitlyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
front desk staff was friendly, breakfast was pretty good - choices and lots of space to eat. Hotel was very noisy in the morning
Stayed 1 night in Sep 2025

10/10 Excellent

Francis

Stayed 1 night in Oct 2025

8/10 Good

Charles

Travelled with family
Liked: Cleanliness, staff & service
Bed was uncomfortable. Facility is little out-dated. Stay there two times per year to visit family.
Stayed 3 nights in Oct 2025

10/10 Excellent

Deb

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast is delicious! They have biscuits and gravy as well as fired country apples!
Stayed 2 nights in Sep 2025

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay and play at the Casino

The front desk was awesome! Parking was easy. The room, the hallway, the bathroom and everything was great.
Stayed 1 night in Sep 2025

4/10 Poor

Shawn

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The bed was very firm. The shower floor was disgusting.
Stayed 1 night in Sep 2025

10/10 Excellent

Darrin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Def coming back

It was secure but most of the parking was in the back of the hotel
Stayed 1 night in Sep 2025

10/10 Excellent

Julee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Good value.
Stayed 1 night in Sep 2025

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was great. Breakfast was really good and staff was really friendly and helpful.
Stayed 3 nights in Sep 2025

10/10 Excellent

Jody, Denver

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 2 nights in Sep 2025

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very good stay.
Stayed 2 nights in Sep 2025

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities
It was quiet and easy to find
Stayed 1 night in Sep 2025

10/10 Excellent

Jim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Pleasant staff. Only slightly worn carpets. Typical breakfast options. Not unusual having the typical AC annoying cycling, wish someone would invent a fix to this. Constant fan is only a partial fix. Smells: just clean without perfumes.
Stayed 1 night in Sep 2025

8/10 Good

Kevin

Stayed 2 nights in Sep 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay.
Stayed 2 nights in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The essence of hospitality

Clean and inviting- located conveniently nearby the interstate and quite possibly the quietest hotel I’ve been to in years. The staff went above and beyond to take care of my needs and did it with a smile. This is a place I would definitely revisit.
Stayed 1 night in Aug 2025

8/10 Good

Reid

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an older propery that has been upgraded. The rooms are dark, but clean and furnished nicely. The bathroom was especially nice. Breakfast was generous!
Stayed 1 night in Aug 2025

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Jane, Charlotte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thoroughly enjoyed my stay at this property. I would highly recommend staying there. The staff was terrific and went above and beyond my expectations. My room was very nice and comfortable. The hotel offered free food the evening I was there, and it was much appreciated. I will definitely plan to stay there when I am in that area.
Stayed 1 night in Jul 2025

10/10 Excellent

Joy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff; clean; awesome hot breakfast; nice pool; we had an enjoyable stay after traveling for 7 days.
Stayed 1 night in Aug 2025

8/10 Good

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay here every time we are in town, which is quarterly, we love the staff, how clean and close proximity the greyhound races. We did experience many issues this visit with our KEY cards not working and having to obtain new keys multiple times.
Stayed 3 nights in Aug 2025

8/10 Good

Jennifer

Everything was wonderful ! Will stay again!:)
Stayed 1 night in Aug 2025

8/10 Good

THOMAS, SUFFOLK

Stayed 1 night in Aug 2025

10/10 Excellent

Dan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very clean and comfortable. The front desk staff were very kind. Great stay.
Stayed 1 night in Aug 2025