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The Palmetto Hotel

4.0 star property

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Photo gallery for The Palmetto Hotel

Lobby
Premium Room, Multiple Beds, Balcony | Egyptian cotton sheets, premium bedding, minibar, in-room safe
Check-in/check-out kiosk
City view
Front of property

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet-friendly
  • Laundry
  • Housekeeping

Explore the area

Map
194 East Bay Street, Charleston, SC, 29401
  • Waterfront Park
    ‪1 min walk‬
  • Port of Charleston Cruise Terminal
    ‪1 min walk‬
  • Charleston City Market
    ‪3 min walk‬
  • Charleston, SC (CHS-Charleston Intl.)
    ‪18 min drive‬

Room options

View all photos for Deluxe Room, 2 Queen Beds (Bay Street)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Room, 2 Queen Beds (Bay Street)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed (Water View)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed (Water View)

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, Multiple Beds, Balcony

Premium Room, Multiple Beds, Balcony | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Premium Room, Multiple Beds, Balcony

  • City view
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Superior Room, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse (Redemption)

Penthouse (Redemption) | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Penthouse (Redemption)

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Balcony

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 1 King Bed, Accessible, Balcony

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed, Accessible

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed, Balcony

  • City view
  • Sleeps 2
  • 1 King Bed

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The Vendue

  • Breakfast included
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.7 out of 5, Exceptional, (561)
The price is €269
for 1 room
includes taxes & fees
24 Jun - 25 Jun
The Vendue

About this property

The Palmetto Hotel

Hotel with free breakfast, steps from Port of Charleston Cruise Terminal
A restaurant, a bar/lounge and valet parking are available at this smoke-free hotel. Free English breakfast and free WiFi in public areas are also provided. Other amenities include coffee/tea in a common area, free use of bicycles and concierge services.
The Palmetto Hotel offers 45 air-conditioned accommodations with minibars and a safe. This accommodation offers separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. 55-inch Smart televisions come with digital channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include complimentary bicycles.
Our customers tell us that they can't get enough of the free breakfast at The Palmetto Hotel. During your stay, you're just a quick walk from Port of Charleston Cruise Terminal. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free English breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes complimentary bicycles
  • Guests have great things to say about the location and the overall condition of the property
  • Steps from Port of Charleston Cruise Terminal and 3 minutes on foot from Charleston City Market
  • Dogs welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Business amenities include meeting rooms and coworking spaces. The Palmetto Hotel also features tour/ticket assistance, coffee/tea in common area, and concierge services. Parking is available for a fee. A complete renovation of The Palmetto Hotel was completed in January 2023.

This 4-star Charleston hotel is smoke free.

Guests are served a free English breakfast daily from 7:00 AM to 10:00 AM.
The Palmetto Hotel has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered valet parking on site (USD 55 per night; includes in/out privileges)

Food and drink

  • Free English breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Private picnics

Things to do

  • Free bicycle rentals

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Coworking space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Renovated entire property - January 2023
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

The property charges 2 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay, plus a deposit of USD 150 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 55 per night (in/out privileges)
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

Property is also known as

The Palmetto Hotel Hotel
The Saint Hotel Charleston
The Palmetto Hotel Charleston
The Saint Hotel Charleston SC
The Palmetto Hotel Hotel Charleston

The Palmetto Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 579 out of 729 reviews
Rating 8 - Good. 87 out of 729 reviews
Rating 6 - Okay. 39 out of 729 reviews
Rating 4 - Poor. 15 out of 729 reviews
Rating 2 - Terrible. 9 out of 729 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Ryan

Liked: Cleanliness, staff & service, room comfort

Mostly good but no gym

Pro- good location, pretty decor, nice bed and tv. Housekeeping is amazing and delivers carafes of water! Con - Stains on floor, gym is a 10 min drive, parking is insane (but there’s a cheaper deck next door).
Stayed 2 nights in Mar 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely property . Nice rooms. It’s on the beach!
Stayed 1 night in Mar 2025

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding

Absolutely beautiful and the staff were very professional
Stayed 1 night in Mar 2025

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was excellent. They were very hospitable and very much Southern charm. The hotel was in the middle of everything Charleston.
Stayed 8 nights in Feb 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Amenities, property conditions & facilities
Great stay
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thumbs up, and fun!

Lovely hotel, great location, and the staff were gracious, smiling, and helpful. A truly delightful experience staying at the Palmetto. My first choice on a return to Charleston.
View south from my room’s balcony…
Stayed 3 nights in Mar 2025

10/10 Excellent

Chandra

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This boutique hotel is lovely! It’s in a convenient location in the French Quarter. The rooms are well appointed with a top shelf mini bar. The robe, slippers and turn down service are a nice touch. Those Espresso Martini’s tho! Mmmm
Stayed 2 nights in Feb 2025

8/10 Good

Laura D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jody Anne was great!!
Stayed 1 night in Feb 2025

8/10 Good

ALICIA, Savannah

Stayed 1 night in Mar 2025

10/10 Excellent

Autumn, park City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the location, right in the middle of Charleston’s famous sights. The decor was beautifully done.
Stayed 1 night in Feb 2025

10/10 Excellent

Christopher

Liked: Staff & service, property conditions & facilities
Cozy Inn
Stayed 1 night in Feb 2025

10/10 Excellent

Jacqueline, Staten Island

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience :)
Stayed 1 night in Feb 2025

10/10 Excellent

Bennett

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience overall
Stayed 1 night in Feb 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Christina

Stayed 4 nights in Feb 2025

8/10 Good

PETER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place. Very clean and amenable. Not a very practically designed room..no drawer space and tv screen far from bed otherwise 5 stars
Stayed 1 night in Feb 2025

6/10 Okay

Shayna

Liked: Cleanliness, staff & service

Dated TV

Great boutique hotel in an awesome location. The TV however was SO old - didn’t even have APP capability so you couldn’t watch a movie, also didn’t have a guide. Not ideal if you wanna relax in bed and watch TV - it was even super grainy. Other than that, stay was great.
Stayed 1 night in Feb 2025

10/10 Excellent

Jillian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very charming boutique hotel in the beautiful French Quarter.
Stayed 2 nights in Feb 2025

8/10 Good

Sandra

Stayed 1 night in Feb 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would highly recommend!

We looked at all hotels in downtown Charleston and are so glad we picked the Palmetto! Nice amenities, hot chocolate in the bar, breakfast included, turndown service, etc. They also gave us a cake for my birthday and baby moon and it was so sweet! Just a wonderful experience and we felt well taken care of and comfortable. Also a fridge in the room + quality mini bar. It’s modern and renovated!
Stayed 2 nights in Feb 2025

6/10 Okay

Caroline

Wish room had been larger for the price.
Stayed 3 nights in Feb 2025

10/10 Excellent

Johanna

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Feb 2025

10/10 Excellent

Johanna

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely boutique hotel. Charming, clean, great lobby and amenities. Staff is friendly and welcoming, and very helpful. Thank you staff, for making our stay, wedding weekend, so special.
Stayed 2 nights in Feb 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025