AC Hotel by Marriott Charlotte SouthPark

4.0 star property

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Photo gallery for AC Hotel by Marriott Charlotte SouthPark

Restaurant
Reception
1 bedroom, in-room safe, desk, laptop workspace
Property amenity
Property amenity

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet-friendly
  • Breakfast available
  • Housekeeping

Explore the area

Map
1824 Roxborough Road, Charlotte, NC, 28211
  • SouthPark Mall
    ‪4 min walk‬
  • Quail Hollow Club
    ‪8 min drive‬
  • Spectrum Center
    ‪10 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪17 min drive‬

Room options

Deluxe Room, 2 Queen Beds, Non Smoking, Balcony

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Non Smoking

  • 27 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Corner

  • 27 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Non Smoking, Corner

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

  • 27 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom

  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking, Balcony

  • 27 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

AC Hotel by Marriott Charlotte SouthPark

Hotel with 2 restaurants, a short walk to SouthPark Mall
This smoke-free hotel features 2 restaurants, 2 bars/lounges and a health club. Free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, dry cleaning and a 24-hour front desk. Housekeeping is available on request.
AC Hotel by Marriott Charlotte SouthPark offers 162 accommodations, which are accessible via exterior corridors and feature a safe and complimentary bottles of water. Flat-screen televisions come with premium cable channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a health club.
Our customers tell us that they can't get enough of the helpful staff at AC Hotel by Marriott Charlotte SouthPark. During your stay, you're just a quick walk from SouthPark Mall. Features include free WiFi in public areas and free self-parking, plus 2 restaurants.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at one of the 2 restaurants, or stop for a drink at one of the 2 bars/lounges
  • Cooked-to-order breakfast served daily for a fee
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 3-minute walk from SouthPark Mall and 9 minutes by car from Spectrum Center
  • Dogs welcome for a fee
There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. A business centre and 3 meeting rooms are available.

Public spaces have free WiFi and wired Internet. A health club, gift shops/newsstands, and dry cleaning/laundry services are also featured at the business-friendly AC Hotel by Marriott Charlotte SouthPark. Self parking is free.

This 4-star Charlotte hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 11:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Cordial – On-site rooftop bar.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free offsite parking
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 15 to 28 per person
  • 2 bars/lounges
  • 2 restaurants

Restaurants on site

  • Cordial

Things to do

  • Health club

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 3 meeting rooms
  • Business centre

Outdoors

  • Firepit
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 8 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Double-glazed windows
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per night
  • Only dogs are allowed
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15 to 28 per person
  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

AC Hotel Charlotte Southpark
AC Hotel by Marriott Charlotte SouthPark Hotel
AC Hotel by Marriott Charlotte SouthPark Charlotte
AC Hotel by Marriott Charlotte SouthPark Hotel Charlotte

AC Hotel by Marriott Charlotte SouthPark Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 440 out of 590 reviews
Rating 8 - Good. 87 out of 590 reviews
Rating 6 - Okay. 32 out of 590 reviews
Rating 4 - Poor. 19 out of 590 reviews
Rating 2 - Terrible. 12 out of 590 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Montrekia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Terrish

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LOCATION
Stayed 2 nights in Feb 2025

10/10 Excellent

SaliAnn

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Nice shopping. Free Parking!!
Stayed 1 night in Feb 2025

10/10 Excellent

Coi

Stayed 1 night in Feb 2025

8/10 Good

Mark

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wasn’t thrilled with handicapped room as regular room I reserved was given away
Stayed 1 night in Feb 2025

8/10 Good

Komlan

Stayed 1 night in Feb 2025

10/10 Excellent

Ellis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the architecture. Property was very modern clean and safe. Location was great, only walking distance from Southpark mall and fine restaurants. I will definitely plan future stays here.
Stayed 1 night in Feb 2025

10/10 Excellent

Lucius

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities

AC Hotels never disappoints

We have stayed at AC Hotels throughout the US and we love them - the AC Hotel Southpark in Charlotte NC was no exception. The location was great - close to shopping and restaurants. This location also has covered parking and a rooftop bar! Even though it was raining the entire time in Charlotte - it was still a fun place to hang out and enjoy dinner and a drink. The rooms are what set AC Hotels apart from the rest- they’re so well done - spacious, clean and the use of space is brilliant. We love the way AC hotel rooms are designed. The long benches are great to put luggage on and there’s room for more than one! Bathrooms are always large and modern. Plenty of space to relax and not feel like you’re in a “hotel” room. The staff (desk, bar, housekeeping, restaurant) were all friendly and helpful.
Stayed 1 night in Feb 2025

10/10 Excellent

Diyana, Tonawanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful European style hotel, clean and modern . Beautiful view from the roof top bar. Close to the mall.
Stayed 1 night in Feb 2025

10/10 Excellent

Bobby, Gaffney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Feb 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Tyneshia

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean . The workers were very nice , they greeted you on the way in and out .
Stayed 2 nights in Feb 2025

10/10 Excellent

Charles

Stayed 2 nights in Jan 2025

10/10 Excellent

Garrett

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I stayed for a couple of nights with our 6 month old and we had a great experience! The staff was very friendly and everything was very clean. Unfortunately the breakfast comes at an extra charge, but was definitely worth it! The only thing I'd say I didn't love overall would be the bed pillows in our room. They seemed just a tad too flat and it was one of those situations where two is too much, but one was not enough. Might just be me though. Great stay overall and highly recommend! Would absolutely stay here again!
Stayed 2 nights in Jan 2025

10/10 Excellent

VICKIE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Mijamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a very comfortable stay. King size suite was a great touch when it comes having enough space for you and your significant other. A quiet stay couldn’t hear cars, people in the halls, nor the noise of people in the room next to you. Definitely will stay again.
Stayed 1 night in Jan 2025

10/10 Excellent

Javier Alberto

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Kim

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The trip was amazing!! I met a friend in Charlotte to enjoy some shopping. This hotel was centrally located, clean, friendly and comfy!!
Stayed 3 nights in Jan 2025

10/10 Excellent

Ire'al

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

4/10 Poor

Patrick, Atlanta

Disliked: Cleanliness
Stayed 3 nights in Jan 2025

10/10 Excellent

Jennifer

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The decor and the scent was amazing. I know those are weird things but, that’s the first thing i noticed whenever I stay somewhere.
Stayed 1 night in Jan 2025

10/10 Excellent

STEVEN

Liked: Cleanliness, staff & service, property conditions & facilities
Roof top bar
Stayed 1 night in Jan 2025

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property overall. We had an issue with the toilet that detracted from the stay but otherwise ok.
Stayed 2 nights in Jan 2025

10/10 Excellent

Samantha

Stayed 1 night in Jan 2025