Comfort Suites Airport

2.5 star property

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Photo gallery for Comfort Suites Airport

Welcome to Comfort Suites, a hotel with a symmetrical design and central entrance.
Relax in style with comfortable seating and a warm atmosphere.
Enjoy a convenient stay with a kitchenette, flat-screen TV, and comfortable seating area.
Check-in at our welcoming reception area, featuring a comfortable seating area and a helpful staff.
Relax in comfort with a large bed, two nightstands, and a cozy armchair.

Popular amenities

  • Parking available
  • Housekeeping
  • Laundry
  • Gym

Explore the area

Map
3425 Mulberry Church Road, Charlotte, NC, 28208
  • Charlotte Douglas Airport Overlook
  • Bank of America Stadium
    ‪7 min drive‬
  • Charlotte Convention Center
    ‪8 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪4 min drive‬

Room options

Suite, 2 Double Beds, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 19 sq m
  • Sleeps 5
  • 2 Double Beds

Suite, 1 King Bed, Non Smoking, Kitchen

  • 19 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 2 Double Beds, Non Smoking

7.4 out of 10
Good
(29 reviews)
  • 19 sq m
  • Sleeps 5
  • 2 Double Beds

Suite, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(11 reviews)
  • 19 sq m
  • Sleeps 5
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(40 reviews)
  • 19 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Accessible, Non Smoking (Accessible Tub)

7.6 out of 10
Good
(4 reviews)
  • 19 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Comfort Suites Airport

Hotel in Charlotte with free breakfast and free airport shuttle
This smoke-free hotel features a 24-hour fitness centre, a 24-hour business centre and self parking. Free buffet breakfast, free WiFi in public areas and a free airport shuttle are also provided. Additionally, coffee/tea in a common area, a business centre and dry cleaning are on-site.
Comfort Suites Airport offers 84 accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas. Beds feature down duvets. LCD televisions come with premium digital channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they enjoy the free breakfast at Comfort Suites Airport. During your stay, you'll be close to Bank of America Stadium. Free WiFi in public areas, a free round-trip airport shuttle and a 24-hour gym are available.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 7 minutes by car from Bank of America Stadium and 7 minutes from Charlotte Convention Center
  • Free airport shuttle service
WiFi is free in public spaces. You'll find a 24-hour business centre on site. Free breakfast is available daily. A roundtrip airport shuttle is free at scheduled times. A 24-hour fitness centre, a vending machine, and coffee/tea in common area are also featured at the business-friendly Comfort Suites Airport. Parking is available for a fee.

This Charlotte hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 6:00 AM to midnight at scheduled times
  • Parking on site (USD 9.50 per day)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Lift (173 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)

More

  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from 30 June 2025 to 30 November 2025 (completion date subject to change). The following areas are affected:
  • Business centre
  • Front desk
  • Hallway
  • Laundry facilities
  • Lobby
  • Selected guestrooms
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 9.50 per day
  • A late check-out fee will be charged
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Comfort Suites Airport offers transfers from the airport. Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Comfort Suites Airport Hotel Charlotte
Comfort Suites Hotel Airport
Comfort Suites Airport Charlotte
Comfort Suites Airport Hotel
Comfort Suites Airport Charlotte
Comfort Suites Airport Hotel Charlotte

Comfort Suites Airport Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 431 out of 1015 reviews
Rating 8 - Good. 230 out of 1015 reviews
Rating 6 - Okay. 149 out of 1015 reviews
Rating 4 - Poor. 89 out of 1015 reviews
Rating 2 - Terrible. 116 out of 1015 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Fabian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
Stayed 3 nights in Apr 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

2/10 Terrible

Sarah

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked my stay because of the advertised shuttle service. However, I waited 30 minutes before being informed that the driver had not come to work. The hotel is not aesthetically pleasing. The TV in the room is tiny! Like 15 inches.... I will not be visiting thia hotel again
Stayed 1 night in Apr 2025

10/10 Excellent

Jabril

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to the airport nice and clean with good breakfast 15 mins to the most popular parts of town
Stayed 2 nights in Apr 2025

10/10 Excellent

Tricia

Stayed 1 night in Apr 2025

10/10 Excellent

Theresa

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It is a typical airport hotel
Stayed 1 night in Apr 2025

8/10 Good

Stephanie

Stayed 1 night in Apr 2025

10/10 Excellent

jennifer

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Shuttle came very quickly to the airport. The front desk staff was very kind and helpful. The room was very clean and the bed was so comfortable. Will definitely stay again. I’m sad that I slept through the breakfast!
Stayed 1 night in Apr 2025

4/10 Poor

Stephen

Business traveller
Liked: Room comfort
Disliked: Staff & service

P

The desk staff was not helpful or friendly. Did not seem to want to be there. Requiring payment for parking is confusing and time consuming. Not a good look for the hotel. Not necessary and bad customer service. AI features in the room were clunky and hard to manage. Good old fashioned excellent service and features would have been better.
Stayed 1 night in Apr 2025

10/10 Excellent

Lori

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was super convenient to the airport and shuttle Service was spot on. Only thing didn't appreciate was one staff member was not polite at all for whatever reason. Im a believer if you work with the public a smile, thank you or you welcome goes a long way.
Stayed 1 night in Apr 2025

10/10 Excellent

Christopher

Travelled with family
Liked: Amenities
Easy access to airport, staff was super friendly and helpful
Stayed 1 night in Apr 2025

10/10 Excellent

Timothy, Hutchinson

Liked: Cleanliness, staff & service, property conditions & facilities
Nice rooms and convenient location to airport
Stayed 1 night in Apr 2025

4/10 Poor

Kelsey

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We had to pay for parking separately, plus the bathroom was dirty, toilet was loud, and staff was rude.
Stayed 1 night in Apr 2025

10/10 Excellent

Regina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent! The staff is very friendly and professional! They made us feel like family. Thank you!!
Stayed 1 night in Apr 2025

10/10 Excellent

Leon

Stayed 1 night in Nov 2024

10/10 Excellent

Danielle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel

8/10 Good

Ernest

Liked: Amenities
Great people
Stayed 1 night in Apr 2025

10/10 Excellent

John W

Stayed 1 night in Apr 2025

10/10 Excellent

Carla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 1 night in Apr 2025

8/10 Good

Darlene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to restaurants Had to pay to park
Stayed 1 night in Apr 2025

6/10 Okay

Nickolas

Stayed 1 night in Apr 2025

4/10 Poor

Dave

Noisy hotel.

There is a nightclub behind the hotel and Friday through Sunday it is very loud. Enough so that you can hear it through the walls. In addition, if you rent a car you have to pay for parking, $12.00/night.
Stayed 1 night in Mar 2025

10/10 Excellent

Clara

Stayed 1 night in Mar 2025

10/10 Excellent

Stephanie

Stayed 1 night in Apr 2025