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Charlotte Suites

2.5 star property

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Photo gallery for Charlotte Suites

Down duvets, desk, blackout curtains, iron/ironing board
Exterior
Fitness facility
Down duvets, desk, blackout curtains, iron/ironing board
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Free airport shuttle
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View in a map
3425 Mulberry Church Road, Charlotte, NC, 28208
  • Place, Sullenberger Aviation Museum
    ‪2 min drive‬
  • Place, Bank of America Stadium
    ‪7 min drive‬
  • Place, Spectrum Center
    ‪8 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪6 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed

Studio Suite, 1 King Bed | Down duvets, desk, blackout curtains, iron/ironing board

Studio Suite, 1 King Bed

7.0 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Mobility Accessible (Communications)

Down duvets, desk, blackout curtains, iron/ironing board

Suite, 1 Bedroom, Mobility Accessible (Communications)

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Studio Suite, 2 Queen Beds

Down duvets, desk, blackout curtains, iron/ironing board

Studio Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Mobility Accessible (Communications)

Down duvets, desk, blackout curtains, iron/ironing board

Suite, 1 Bedroom, Mobility Accessible (Communications)

  • 1 bedroom
  • Sleeps 4
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom

Down duvets, desk, blackout curtains, iron/ironing board

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Accessible Bathtub (Communications, Mobility)

Down duvets, desk, blackout curtains, iron/ironing board

Suite, 1 Bedroom, Accessible Bathtub (Communications, Mobility)

  • 1 bedroom
  • Sleeps 4
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room

Down duvets, desk, blackout curtains, iron/ironing board

Standard Room

  • 1 bedroom
  • Sleeps 4
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom

Down duvets, desk, blackout curtains, iron/ironing board

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Suite

Down duvets, desk, blackout curtains, iron/ironing board

Premium Suite

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Studio Suite, 2 Queen Beds, Mobility Accessible, Non Smoking (Communications)

Down duvets, desk, blackout curtains, iron/ironing board

Studio Suite, 2 Queen Beds, Mobility Accessible, Non Smoking (Communications)

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

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About this property

Charlotte Suites

This smoke-free hotel features a 24-hour fitness centre, a 24-hour business centre and self parking. Free buffet breakfast, free WiFi in public areas and a free airport shuttle are also provided. Additionally, coffee/tea in a common area, a microwave in a common area and a business centre are on-site.
Charlotte Suites offers 84 accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas. Beds feature down duvets. LCD televisions come with premium digital channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they enjoy the free breakfast at Charlotte Suites. During your stay, you'll be close to Bank of America Stadium. Free WiFi in public areas, a free round-trip airport shuttle and a 24-hour gym are available.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Amenities include a 24-hour business centre, a computer and laundry facilities
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 7 minutes by car from Bank of America Stadium and 8 minutes from Charlotte Convention Center
  • Free airport shuttle service
A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business centre on site. Free breakfast is available daily. A roundtrip airport shuttle is free at scheduled times. A 24-hour fitness centre, a vending machine, and coffee/tea in common area are also featured at the business-friendly Charlotte Suites. Parking is available for a fee.

This Charlotte hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 6:00 AM to midnight at scheduled times
  • Parking on site (USD 9.50 per day)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Lift (173 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)

More

  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Early check-in subject to availability

Minimum check-in age - 21

Check-out

Check-out before 11 AM

Contactless check-out

A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 9.50 per day
  • A late check-out fee will be charged
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charlotte Suites offers transfers from the airport. Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Comfort Suites Airport Hotel Charlotte

Comfort Suites Hotel Airport

Comfort Suites Airport Charlotte

Comfort Suites Airport Hotel

Comfort Suites Airport Charlotte

Comfort Suites Airport Hotel Charlotte

Charlotte Suites Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 455 out of 1003 reviews
Rating 8 - Good. 213 out of 1003 reviews
Rating 6 - Okay. 160 out of 1003 reviews
Rating 4 - Poor. 70 out of 1003 reviews
Rating 2 - Terrible. 105 out of 1003 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Kathryn

All of the above
Stayed 2 nights in Jan 2026

10/10 Excellent

Douglas

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and well provided for. Staff was most acommodating. Great value.
Stayed 1 night in Feb 2026

10/10 Excellent

Jeffrey

Stayed 1 night in Feb 2026

6/10 Okay

Cristina

Stayed 1 night in Jan 2026

10/10 Excellent

Julia

Stayed 1 night in Feb 2026

2/10 Terrible

Thomas

Business traveller
Liked: Staff & service
Disliked: Cleanliness
I get it’s under construction, but it smelled horrible, the blinds wouldn’t shut, and you could see mold in the window seal. I would avoid staying here
Stayed 1 night in Jan 2026

10/10 Excellent

Tom

Stayed 1 night in Jan 2026

10/10 Excellent

Frank

Travelled with group
Facility cleanliness Quiet surrounding area Excellent breakfast
Stayed 1 night in Jan 2026

10/10 Excellent

Minyong

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The rooms are very clean, and the hotel offers free breakfast and a complimentary shuttle service. The staff are friendly, and I appreciated the complimentary coffee and fresh fruit available in the lobby. Overall, the price is excellent for the value provided.
Stayed 2 nights in Jan 2026

4/10 Poor

Ian

Business traveller
Liked: Staff & service
Disliked: Cleanliness
The staff was great and super helpful as I was traveling in the middle of a snow storm and was stuck in Charlotte. The hotel needs a lot of attention as everything was dingy (room's curtains were visibly dirty) and all of lobby, elevators and breakfast area need to be deep cleaned. The shower water never got hotter than lukewarm, the tub drain was broken, and all of the grout/caulk of the bathroom was dirty or in need of replacement.
Stayed 1 night in Jan 2026

10/10 Excellent

Corinne

Stayed 1 night in Jan 2026

10/10 Excellent

Lori

Stayed 1 night in Jan 2026

6/10 Okay

Robert

We were grateful to be able to get a hotel room however we were not aware that the hotel was under renovation and it really shows. Like for instance, I have a cracked storm window an the drapes are filthy. The couches are very linty, cracking walls but it was a place to stay during the winter snowstorm
Stayed 1 night in Jan 2026

10/10 Excellent

leila

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Jan 2026

2/10 Terrible

Erika

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I didn’t like this hotel.
Stayed 2 nights in Dec 2025

10/10 Excellent

Juan

Stayed 1 night in Dec 2025

6/10 Okay

Delena

Liked: Cleanliness
Disliked: Amenities
Tub stopped up as I showered. Needs cleaned out.
Stayed 1 night in Jan 2026

8/10 Good

DeWayne

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 4 nights in Dec 2025

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

Steeve

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 2 nights in Dec 2025

8/10 Good

Linda

Liked: Cleanliness, staff & service, amenities
Comfortable beds, quiet. Convenient to restaurants & shops.
Stayed 1 night in Sep 2025

2/10 Terrible

Alexis

Disliked: Cleanliness, amenities, property conditions & facilities
It was dirty
Stayed 1 night in Dec 2025

10/10 Excellent

Rosaisela

Disliked: Amenities
Good deal
Stayed 1 night in Dec 2025

8/10 Good

Juan

Stayed 1 night in Nov 2025

10/10 Excellent

Jeff Kaiser,

Liked: Cleanliness, staff & service, amenities
The room was very large and spotless. We didn't check in until after midnight and the night desk person wad very nice.
Stayed 1 night in Nov 2025