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DoubleTree by Hilton South Charlotte Tyvola

4.0 star property

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Photo gallery for DoubleTree by Hilton South Charlotte Tyvola

Lobby
Outdoor pool, pool loungers
Premium bedding, down duvets, desk, laptop workspace
Daily cooked-to-order breakfast for a fee
Terrace/patio

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Free airport shuttle
  • Bar
  • Parking available
  • Breakfast available

Explore the area

View in a map
5624 Westpark Dr, Charlotte, NC, 28217
  • Place, Seneca Shopping Center
    ‪15 min walk‬
  • Place, Tyvola Square
    ‪15 min walk‬
  • Place, Renaissance Park
    ‪3 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪15 min drive‬

Room options

View all photos for Room, 1 King Bed

View from room

Room, 1 King Bed

8.4 out of 10
Very good
(20 reviews)
  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility, Hearing, Roll-In Shower)

Premium bedding, down duvets, desk, laptop workspace

Room, 1 King Bed (Mobility, Hearing, Roll-In Shower)

7.4 out of 10
Good
(3 reviews)
  • 58 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Hearing)

View from room

Room, 1 King Bed (Hearing)

8.0 out of 10
Very good
(1 review)
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Courtyard View

Premium bedding, down duvets, desk, laptop workspace

Room, 1 King Bed, Courtyard View

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Premium bedding, down duvets, desk, laptop workspace

Junior Suite, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, down duvets, desk, laptop workspace

Room, 2 Queen Beds

8.0 out of 10
Very good
(30 reviews)
  • 45 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility, Hearing, Roll-In Shower)

Premium bedding, down duvets, desk, laptop workspace

Room, 2 Queen Beds (Mobility, Hearing, Roll-In Shower)

  • 57 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Hearing)

Premium bedding, down duvets, desk, laptop workspace

Room, 2 Queen Beds (Hearing)

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed

View from room

Suite, 1 King Bed with Sofa bed

7.0 out of 10
Good
(2 reviews)
  • 57 sq m
  • 1 bedroom
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

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About this property

DoubleTree by Hilton South Charlotte Tyvola

Hotel with free airport shuttle, in the vicinity of Billy Graham Library
Along with an outdoor pool, this hotel has a restaurant and a 24-hour fitness centre. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include a bar/lounge, a seasonal outdoor pool and conference space.
DoubleTree by Hilton South Charlotte Tyvola offers 181 accommodations with coffee/tea makers and a hairdryer. Beds feature down duvets and premium bedding. 48-inch flat-screen televisions come with premium digital channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at DoubleTree by Hilton South Charlotte Tyvola. During your stay, you'll be within walking distance of Tyvola Square. You'll find features such as free WiFi in public areas and a free round-trip airport shuttle, plus an outdoor pool. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy American cuisine while dining at Lobby Restaurant & Bar
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking and extended parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 6 minutes by car from Billy Graham Library and 7 minutes from SouthPark Mall
  • Free airport shuttle service
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
DoubleTree by Hilton South Charlotte Tyvola offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 9964 square feet (926 square metres) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly DoubleTree by Hilton South Charlotte Tyvola. A roundtrip airport shuttle is free (available on request). Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Charlotte hotel.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Lobby Restaurant & Bar – This restaurant specialises in American cuisine and serves breakfast, dinner and light fare. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 7:00 AM to 10:00 PM at scheduled times and on request
  • Uncovered parking on site (USD 12 per night; includes in/out privileges)
  • Uncovered extended parking on site (USD 12 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 15 to 22 for adults and USD 15 to 21 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Lobby Restaurant & Bar

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • In-room cot
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 9,964 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 18 accessible parking spaces
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet (91 centimetre high)
  • Handrails in stairways (91 centimetre high)
  • Lever door handles
  • Lift (157 centimetre wide door)
  • Phone accessibility kit
  • Pool access ramp on site
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 1986
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 48-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Late check-in fee for check-in between 11:00 AM and 5:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 October to 1 May:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per pet, per stay (maximum USD 125 per stay)
  • Weight limit: 50 lb per pet
  • Pets cannot be left unattended
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15 to 22 for adults and USD 15 to 21 for children
  • Uncovered self-parking fee: USD 12 per night (in/out privileges)
  • Uncovered extended parking fee: USD 12 per day
  • Pet fee: USD 75.00 per pet, per stay (maximum USD125 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 11:00 AM and 5:00 PM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open on 31 May and close on 01 September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Executive Hilton
Hilton Charlotte Executive Park
Hilton Executive
Hilton Executive Hotel
Hilton Executive Hotel Charlotte Park
Hilton Charlotte Executive Park Hotel Charlotte
Hilton Charlotte Executive Park Hotel
Hilton Executive Park Hotel
Hilton Executive Park
Hilton Charlotte Executive Park
DoubleTree by Hilton South Charlotte Tyvola Hotel
DoubleTree by Hilton South Charlotte Tyvola Charlotte
DoubleTree by Hilton South Charlotte Tyvola Hotel Charlotte

DoubleTree by Hilton South Charlotte Tyvola Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 468 out of 1003 reviews
Rating 8 - Good. 181 out of 1003 reviews
Rating 6 - Okay. 127 out of 1003 reviews
Rating 4 - Poor. 84 out of 1003 reviews
Rating 2 - Terrible. 143 out of 1003 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Chris

Stayed 1 night in Aug 2025

10/10 Excellent

Luu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Welcoming Detour

Our flight was canceled due to Hurricane Erin; hence, our family ended up at Doubletree. It was approximately 12 minutes from CLT. We were able to book three rooms for the same day. Upon check-in, we were greeted with a warm smile, the check-in process was smooth, and their famous chocolate chip cookies made it feel like home. Rooms were spacious and very clean. The staff friendly. Shuttle service back to CLT was bonus.
Stayed 1 night in Aug 2025

10/10 Excellent

stacy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is top tier. They can’t help the area around the hotel but the staff and the hotel makes you feel like you’re in another surrounding. Rachel was super nice at the check in. Rooms were clean.
Stayed 2 nights in Aug 2025

10/10 Excellent

Caitlyn

Stayed 1 night in Aug 2025

10/10 Excellent

Paige

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 1 night in Aug 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice stay
Stayed 1 night in Aug 2025

10/10 Excellent

Marisa

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, hotel was accommodating and quiet.
Stayed 1 night in May 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Nooruddin

Business traveller
Stayed 1 night in Aug 2025

8/10 Good

Rudolph

Liked: Property conditions & facilities
Excellent service
Stayed 1 night in Aug 2025

10/10 Excellent

Destiny

Stayed 1 night in Aug 2025

10/10 Excellent

Tyrone

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

kamal

Disliked: Staff & service, amenities
We arrived at the airport and waited for the shuttle bus for almost one hour. We called the hotel and were told it was another 20 minutes away. We ended up taking an Uber. The hotel front staff told us it was Expedia’s fault, as we were supposed to call them to send the shuttle, and Expedia never updated the website. We asked for a shuttle to take us to the airport. We were told the bus does not leave that early, and we have to pay for an Uber. This one night cost us an extra 40 US dollars, and the hotel blamed it all on Expedia.
Stayed 1 night in Aug 2025

10/10 Excellent

Durell

Stayed 1 night in Aug 2025

2/10 Terrible

Nadine

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Ghetto all around. Do not recommend.
Stayed 1 night in Aug 2025

2/10 Terrible

Christi

Stayed 1 night in Aug 2025

10/10 Excellent

tammy

Stayed 1 night in Jun 2025

10/10 Excellent

Cindy

Stayed 1 night in Aug 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Nice hotel, but food is expensive

It was a last minute stay due to flight cancellation. We tried to get the shuttle at the airport, but it was full and it was going to be at least 1/2 hour wait for another one. It was late, so we took a taxi instead. When we got to the hotel, it was a little after 11pm and we were starving. The restaurant was closed but they had a mini market next to the lobby with frozen entrees and ramen (plus some snacks). It was VERY expensive. We bought a a couple of frozen pot pies and ramen and brought it up to the room. Turned out there was no microwave in the room, so I had to go back down to the lobby and use the microwave in the mini-mart. I also had to ask for utensils and napkins. The staff was helpful, but I felt like I was being a pain. They had breakfast at the restaurant, but it wasn't included in the rate. It was $20 for a mediocre buffet. The hotel was nice, but it cost more than I expected.
Stayed 1 night in Aug 2025

8/10 Good

Cassandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always great
Stayed 1 night in Aug 2025

8/10 Good

Donna

Liked: Staff & service, amenities
The room I reserved was not available, I was upgraded but truth is we did not have space for the four of us to rest comfortably. The staff and cookies were great, breakfast was not worth the cost. Not a good representation of Hilton.
Stayed 1 night in Aug 2025

10/10 Excellent

Tateshia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff were very friendly, actually everyone was extremely nice, the maids are super friendly and amazing. This will be my go to location every time I’m in charlotte. I truly didn’t want to leave
Stayed 2 nights in Jul 2025

4/10 Poor

dirk, New Berlin

Travelled with family
Disliked: Staff & service
The website and the email I received from the hotel said the airport shuttle started at 6am, but staff said 7. The guy in the morning was rather rude about it as well.
Stayed 1 night in Aug 2025

4/10 Poor

Shantel, Bronx

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The establishment and staff was very welcoming. The room was pretty large and clean. The bathroom however had a leak and the towels that was placed under the sink counter for me to use ended up being soaked from. Front desk did addressed the matter properly, but it ended up with more water the next day.
Stayed 2 nights in Jul 2025

2/10 Terrible

Mokhles

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had no internet for the whole stay
Stayed 2 nights in Aug 2025