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HYATT house Charlotte/Center City

3.0 star property

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Exterior
1 bedroom, premium bedding, down duvets, pillow-top beds
1 bedroom, premium bedding, down duvets, pillow-top beds
Fridge, microwave, coffee/tea maker
1 bedroom, premium bedding, down duvets, pillow-top beds

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
435 E Trade Street, Charlotte, NC, 28202
  • Spectrum Center
    ‪1 min walk‬
  • Charlotte Convention Center
    ‪8 min walk‬
  • Bank of America Stadium
    ‪15 min walk‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪13 min drive‬

Room options

View all photos for Studio, 1 King Bed with Sofa bed

1 bedroom, premium bedding, down duvets, pillow-top beds

Studio, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(148 reviews)
  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Designer toiletries, hair dryer, towels, soap

Room, 1 King Bed, Accessible, Bathtub

7.6 out of 10
Good
(12 reviews)
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

1 bedroom, premium bedding, down duvets, pillow-top beds

Suite, 1 Bedroom

9.2 out of 10
Wonderful
(24 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (High Floor)

1 bedroom, premium bedding, down duvets, pillow-top beds

Studio, 1 King Bed with Sofa bed (High Floor)

8.8 out of 10
Excellent
(15 reviews)
  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

1 bedroom, premium bedding, down duvets, pillow-top beds

Room, 2 Queen Beds, Accessible, Bathtub

9.4 out of 10
Exceptional
(3 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (High Floor)

1 bedroom, premium bedding, down duvets, pillow-top beds

Room, 2 Queen Beds (High Floor)

8.6 out of 10
Excellent
(8 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Accessible (Roll-In Shower)

1 bedroom, premium bedding, down duvets, pillow-top beds

Studio, 1 King Bed, Accessible (Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, premium bedding, down duvets, pillow-top beds

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(50 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

1 bedroom, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

1 bedroom, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed, Accessible, Bathtub

8.0 out of 10
Very good
(1 review)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property – evening/night

Hyatt Place Charlotte Downtown

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, 1,376 reviews
The price is €157
includes taxes & fees
13 Oct - 14 Oct
Hyatt Place Charlotte Downtown

About this property

HYATT house Charlotte/Center City

Hotel with free breakfast, steps from Spectrum Center
An outdoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. Free self-service breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site.
HYATT house Charlotte/Center City offers 163 accommodations with iPod docking stations and coffee/tea makers. Pillowtop beds feature down duvets and premium bedding. 42-inch LCD televisions come with premium digital channels. Guests can make use of the in-room fridges and microwaves. Rooms have partially open bathrooms. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

This Charlotte hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at HYATT house Charlotte/Center City gets high marks from our customers. During your stay, you're just a quick walk from Spectrum Center. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free self-service breakfast served daily
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the location
  • Steps from Spectrum Center and 7 minutes on foot from Charlotte Convention Center
  • Dogs welcome for a fee
HYATT house Charlotte/Center City offers its guests an outdoor pool and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 2183 square feet (203 square metres) and includes conference space. A terrace, multilingual staff, and coffee/tea in common area are also featured at the business-friendly HYATT house Charlotte/Center City. Parking is available for a fee.

This 3-star Charlotte hotel is smoke free.

Guests are served a free self-service breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.
HYATT house Charlotte/Center City has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Valet parking on site (USD 42 per night; includes in/out privileges)

Food and drink

  • Free self-serve breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 2,183 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Firepit
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 17 floors
  • Banquet hall
  • Built in 2010
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium digital channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 42 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room. For any questions, please contact the property using the information on the booking confirmation.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
This property does not offer self-parking. Valet parking is available for a surcharge.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

HYATT house
HYATT house Charlotte/Center City
HYATT house Hotel Charlotte/Center City
HYATT house Charlotte/Center City Hotel
HYATT house Charlotte/Center Hotel
HYATT house Charlotte/Center
HYATT house CharlotteCenter
HYATT house Charlotte/Center City Hotel
HYATT house Charlotte/Center City Charlotte
HYATT house Charlotte/Center City Hotel Charlotte

HYATT house Charlotte/Center City Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 889 out of 1442 reviews
Rating 8 - Good. 308 out of 1442 reviews
Rating 6 - Okay. 127 out of 1442 reviews
Rating 4 - Poor. 63 out of 1442 reviews
Rating 2 - Terrible. 55 out of 1442 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Freddie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Walking distance to all was great. Didn’t like the fact that it was difficult to flush the toilet and also the TV remote control didn’t work.
Stayed 1 night in Jun 2025

10/10 Excellent

Sheri

Stayed 1 night in Jun 2025

10/10 Excellent

Mikhail

Stayed 2 nights in Jun 2025

8/10 Good

Kristina

Travelled with family
Liked: Amenities
I liked the staff they were very kind. Especially during the free breakfast. I didn’t like how my comforter had brown makeup stains.
Stayed 5 nights in Jun 2025

8/10 Good

Kera

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing will do it again
Stayed 1 night in Jun 2025

10/10 Excellent

Paula

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay here was perfect. If you book here, I would advise to get valet the service was great.
Stayed 1 night in Jun 2025

8/10 Good

Dashawn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Jennifer

Stayed 1 night in May 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in and close to all the restaurants and entertainment.
Stayed 1 night in Jun 2025

6/10 Okay

Aiste

Disliked: Property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Dominique

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jun 2025

10/10 Excellent

Whitney

Travelled with partner
Liked: Amenities
My boyfriend and I LOVED this place. The check in was effortless and the valet is a nice touch. The location is ideal. We were so close to uptown we decided to walk around and do some sight seeing. The room itself was clean and comfortable. We really enjoyed our vacation here.
Stayed 1 night in Jun 2025

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

MISTY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

Nicola

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2025

2/10 Terrible

elias, Belleair

Travelled with family, Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Horrible from orbitz and Hayat , will never use both. Flight was cancelled, and I get charged for hotel $287
Stayed 1 night in Jun 2025

10/10 Excellent

Dollie, Dunn

Stayed 2 nights in Jun 2025

10/10 Excellent

Kayla

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
One night stay for a game at the stadium. It was about a 20 minute walk to Bank of America Stadium, room was clean and no issues.
Stayed 1 night in Jun 2025

10/10 Excellent

Darrin

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great staff & property.
Stayed 2 nights in Jun 2025

10/10 Excellent

Chelsea

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay! Our room was spacious and clean. We also loved that we could walk to where we wanted to go.
Stayed 1 night in Jun 2025

4/10 Poor

Carrie

Travelled with family
I reserved a two queen bed room weeks in advance for my sister and I. The day of check-in we arrived a little after 8pm. We were informed that there were no queen bed rooms (though we made a reservation) and only king bed rooms available. With no other stay options, we were stuck with the king bed room. Luckily there was a sofa bed in the room. The staff were friendly but not all that helpful in the situation other than being able to move us rooms the next day. We were only staying two nights so ended up just staying in the king room because it wasn’t worth packing up our room to move. Also, ended up stuck paying the more expensive rate though we took a lesser room. Will not be staying here again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Amara

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, would stay here again.
Stayed 1 night in Jun 2025

6/10 Okay

Priscilla

Travelled with family
Liked: Staff & service
Checkin was a nightmare. Despite check in starting at 3pm when we got there at 4 our room was not ready and I was also told there were no more double rooms despite my booking. Waiting another 30 mins till the found us a room and got checked in barely making it to the event we were in town for. Room had mold bathroom ceiling, no wall mirror in room just marks where it had been. Mildew on inside of shower curtain. Staff were apologetic for the length of checkin and were nice.
Stayed 1 night in Jun 2025

10/10 Excellent

jason

Liked: Cleanliness
Stayed 1 night in May 2025

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025