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Hilton Charlotte University Place

4.0 star property

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Photo gallery for Hilton Charlotte University Place

Lake view
Property preview
Exterior
Reception
Deluxe Room, 2 Double Beds | 1 bedroom, premium bedding, pillow-top beds, in-room safe

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking included
  • Gym

Explore the area

View in a map
8629 J M Keynes Dr, Charlotte, NC, 28262
  • Place, University of North Carolina at Charlotte
    ‪11 min walk‬
  • Place, Concord Mills
    ‪7 min drive‬
  • Place, Charlotte Motor Speedway
    ‪7 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪18 min drive‬

Room options

View all photos for Room, 1 King Bed, Lake View

Lake view

Room, 1 King Bed, Lake View

9.0 out of 10
Wonderful
(8 reviews)
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Large Parlor)

Room, 1 King Bed (Large Parlor) | Living area | 37-inch LCD TV with cable channels, TV, MP3 dock

Room, 1 King Bed (Large Parlor)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Lake View

Lake view

Room, 2 Double Beds, Lake View

8.6 out of 10
Excellent
(13 reviews)
  • Lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 2 Double Beds

Premium Room, 2 Double Beds | 1 bedroom, premium bedding, pillow-top beds, in-room safe

Premium Room, 2 Double Beds

8.6 out of 10
Excellent
(9 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | 1 bedroom, premium bedding, pillow-top beds, in-room safe

Premium Room, 1 King Bed

9.4 out of 10
Exceptional
(13 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Lake view

Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible

Combined shower/bathtub, eco-friendly toiletries, hair dryer, towels

Premium Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Combined shower/bathtub, eco-friendly toiletries, hair dryer, towels

Room, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Combined shower/bathtub, eco-friendly toiletries, hair dryer, towels

Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Combined shower/bathtub, eco-friendly toiletries, hair dryer, towels

Room, 1 King Bed, Accessible

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Combined shower/bathtub, eco-friendly toiletries, hair dryer, towels

Room, 1 King Bed, Accessible

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Accessible, Bathtub

1 bedroom, premium bedding, pillow-top beds, in-room safe

Deluxe Room, 2 Double Beds, Accessible, Bathtub

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds | 1 bedroom, premium bedding, pillow-top beds, in-room safe

Deluxe Room, 2 Double Beds

8.8 out of 10
Excellent
(83 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 2 Double Beds, Club lounge access

Executive Room, 2 Double Beds, Club lounge access | 1 bedroom, premium bedding, pillow-top beds, in-room safe

Executive Room, 2 Double Beds, Club lounge access

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

1 bedroom, premium bedding, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(122 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Club lounge access

Executive Room, 1 King Bed, Club lounge access | 1 bedroom, premium bedding, pillow-top beds, in-room safe

Executive Room, 1 King Bed, Club lounge access

10.0 out of 10
Exceptional
(11 reviews)
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Hampton Inn Charlotte - University Place
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.2 out of 5, Very good, 1,009 reviews
The price is €80
includes taxes & fees
7 Dec - 8 Dec
Hampton Inn Charlotte - University Place

About this property

Hilton Charlotte University Place

Lakefront hotel connected to a shopping centre in Charlotte with free parking
This hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a 24-hour business centre and a coffee shop/cafe are on-site. Housekeeping is available on request.
Hilton Charlotte University Place offers 393 air-conditioned accommodations with MP3 docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. 37-inch LCD televisions come with premium cable channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.

Children aged under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests aged under 18 years old are not allowed in the swimming pool or fitness facility.

The shopping around Hilton Charlotte University Place gets high marks from our customers. During your stay, you'll be connected to a shopping centre and just a quick walk from Shoppes at University Place. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the proximity to shopping and the helpful staff
  • Just a 2-minute drive from University of North Carolina at Charlotte and 7 minutes from Charlotte Motor Speedway
Hilton Charlotte University Place offers its guests a 24-hour fitness centre and a seasonal outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 17 meeting rooms. Event space at this hotel measures 19375 square feet (1800 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Hilton Charlotte University Place. Free self parking is available.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:00 AM to 10:30 AM.
Hilton Charlotte University Place has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:30 AM for a fee: USD 19 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 17 meeting rooms
  • 19,375 square feet of conference space
  • 24-hour business centre
  • Computer station

Outdoors

  • Garden
  • On a lake
  • Pool loungers
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 100% renewable energy
  • 12 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1987
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels
  • MP3 dock

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 19.00 per person
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
On-site parties or group events are strictly prohibited
This property uses a grey water recycling system
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 8:00 AM to 9:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Charlotte University Place
Hilton Hotel Charlotte University Place
Charlotte Hilton
Hilton Charlotte University Place Hotel Charlotte
Hilton Hotel Charlotte
Hilton Charlotte University Place Hotel
Hilton Charlotte University
Hilton Charlotte University Place Hotel
Hilton Charlotte University Place Charlotte
Hilton Charlotte University Place Hotel Charlotte

Hilton Charlotte University Place Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 734 out of 1174 reviews
Rating 8 - Good. 202 out of 1174 reviews
Rating 6 - Okay. 122 out of 1174 reviews
Rating 4 - Poor. 59 out of 1174 reviews
Rating 2 - Terrible. 57 out of 1174 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Dagoberto

Travelled with family
Liked: Cleanliness, amenities
Great service
Stayed 1 night in Aug 2025

10/10 Excellent

Cathy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful with questions we had about transportation to PNC Arena. We had access to the executive lounge and found the view to be wonderful. Towels and amenities in the bathroom were great. The only fault we found with the room was the coffee that went with the coffee maker. It was not that good. Overall we had no complaints.
Stayed 1 night in Aug 2025

10/10 Excellent

Joshua

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and location. Would stay at again!
Stayed 1 night in Aug 2025

10/10 Excellent

Matisha

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean. The hotel was quiet. The staff, especially the lady that sits at the desk to the left once you come to the front door, was so welcoming.
Stayed 4 nights in Aug 2025

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property with plenty of things to do close by.
Stayed 1 night in Jul 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, room comfort
Loud thru the early morning... Why grown folks have to be shouting at 2-3am in the halls is bc they have no consideration for others. Not hotels fault.
Stayed 3 nights in Jul 2025

6/10 Okay

Jason

Stayed 3 nights in Aug 2025

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big busy hotel.
Stayed 2 nights in Aug 2025

8/10 Good

Chantal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very well kept.
Stayed 8 nights in Jul 2025

10/10 Excellent

Corey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rebecca to the Rescue at Hilton University Place

Rebecca at the front desk is truly exceptional! I had some issues over a few days, and she went above and beyond to ensure my next room was perfect. She genuinely made up for the lost sleep and inconvenience caused by the toilet, sink, and missed room service. Rebecca was incredibly pleasant and attentive, making me feel valued and never rushed. She's the main reason I chose to extend my stay with Hilton. She's a tremendous asset, and I'm so glad she's the first person I encounter when I arrive. Because of Rebecca, I have rated this so much higher.
Stayed 3 nights in Jul 2025

10/10 Excellent

Ionel, anaheim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, cleanliness and security! Thank you
Stayed 1 night in Jul 2025

10/10 Excellent

Sandra, Bethlehem

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
at same location as convention. could not log in with wifi.
Stayed 2 nights in Jul 2025

10/10 Excellent

Aldreonna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my time at the Hilton. It was peaceful, the boardwalk was perfect and very convenient.
Stayed 2 nights in Jul 2025

6/10 Okay

Barbara

Stayed 1 night in Jul 2025

6/10 Okay

Stephanie

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Room was clean & good staff was rude unwelcome never coming back !
Stayed 1 night in Jul 2025

10/10 Excellent

Ronda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight stay for concert

Stayed one night for the Rod Stewart concert at PNC. Close to venue. Close to restaurants and shopping. The hotel was very pretty and the staff was very friendly. The hotel is in a safe area. We would definitely stay again.
Stayed 1 night in Jul 2025

8/10 Good

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are okay, nothing special. There was no A/C in the hallway, room A/C worked great. Ice machine on our floor did not work. The property is nice, pool was great. Plenty of places to eat and drink within walking distance. The restaurant and bar are ok, a little expensive. "Don't use cash at the bar". Long story.
Stayed 2 nights in Jul 2025

2/10 Terrible

Diane

Disliked: Staff & service, room comfort

Will NEVER recommend

HORRIBLE! I came to the hotel an hr before check in time after driving five hours & was told I could not check in. Sat for 30min & saw the same lady tell others they could not. Then noticed other employees checking people in. Walked over to one & was checked in w/no issue. Explained their were people in the lobby & bar that were also denied check in. I have a disability & request a room close to elevator access. Was given a room at the end of the hall on the far side of the hotel. I came back from the event w/no handicap parking available. I had to park six rows from the hotel. There was no lighting which was extremely dangerous. It could barely walk to the hotel entry. The front desk employees were talking & laughing. I even stood there for a few mins & was not addressed. I gave up. I have never been so dissapointed staying at a hotel. I will NEVER be back and will NEVER recommend!
Stayed 1 night in Jul 2025

10/10 Excellent

Muhammad

Stayed 1 night in Jul 2025

10/10 Excellent

Frank

Travelled with group
Liked: Amenities
Love this place
Stayed 2 nights in Jul 2025

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic clean safe hotel. Top notch.
Stayed 2 nights in Jul 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
great stay
Stayed 2 nights in Jul 2025

10/10 Excellent

Joseph

Stayed 1 night in Jul 2025