Hilton Charlotte University Place

4.0 star property

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Photo gallery for Hilton Charlotte University Place

Premium bedding, pillow-top beds, in-room safe, desk
Snack bar
Combined shower/bathtub, eco-friendly toiletries, hair dryer, towels
Exterior
Meeting facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
8629 J M Keynes Dr, Charlotte, NC, 28262
  • Place, Shoppes at University Place
    ‪3 min walk‬
  • Place, University of North Carolina at Charlotte
    ‪11 min walk‬
  • Place, UNC Charlotte Botanical Gardens
    ‪4 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪19 min drive‬

Room options

1 King Bed Deluxe Room

  • Sleeps 2
  • Free Wi-Fi

1 KNG EXE LVL MOBILITY/HEARING ACCESS RI SHWR

  • Sleeps 2
  • Free Wi-Fi

Room, 1 King Bed, Lake View

9.0 out of 10
Wonderful
(10 reviews)
  • Lake view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room, 1 King Bed (Large Parlor)

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Premium Room, 1 King Bed

9.4 out of 10
Exceptional
(16 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Premium Room, 1 King Bed, Accessible

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room, 1 King Bed, Accessible

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room, 1 King Bed, Accessible

8.4 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room, 1 King Bed, Accessible

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Deluxe Room, 2 Double Beds, Accessible, Bathtub

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Room, 1 King Bed, Accessible

  • Sleeps 2
  • Free Wi-Fi

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(141 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Executive Room, 1 King Bed, Club lounge access

10.0 out of 10
Exceptional
(11 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Similar properties

About this property

Hilton Charlotte University Place

This hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a 24-hour business centre and a coffee shop/cafe are on-site. Housekeeping is available on request.
Hilton Charlotte University Place offers 393 air-conditioned accommodations with laptop-compatible safes and a safe. Pillowtop beds feature premium bedding. 37-inch LCD televisions come with premium cable channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.

Children aged under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests aged under 18 years old are not allowed in the swimming pool or fitness facility.

The shopping around Hilton Charlotte University Place gets high marks from our customers. During your stay, you'll be connected to a shopping centre and just a quick walk from Shoppes at University Place. Free WiFi in public areas, a restaurant and a 24-hour gym are available.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the proximity to shopping and the helpful staff
  • Just a 2-minute drive from University of North Carolina at Charlotte and 7 minutes from Charlotte Motor Speedway
Hilton Charlotte University Place offers its guests a 24-hour fitness centre and a seasonal outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 17 meeting rooms. Event space at this hotel measures 19375 square feet (1800 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Hilton Charlotte University Place. For a fee, parking is available.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:00 AM to 10:30 AM.
Hilton Charlotte University Place has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 10 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:30 AM for a fee: USD 22 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 17 meeting rooms
  • 19,375 square feet of conference space
  • 24-hour business centre
  • Computer station

Outdoors

  • Garden
  • On a lake
  • Pool loungers
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 100% renewable energy
  • 12 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1987
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels
  • MP3 dock

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 3:00 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 22.00 per person
  • Uncovered self-parking fee: USD 10.00 per night
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
On-site parties or group events are strictly prohibited
Some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 8:00 AM to 6:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Charlotte University Place
Hilton Hotel Charlotte University Place
Charlotte Hilton
Hilton Charlotte University Place Hotel Charlotte
Hilton Hotel Charlotte
Hilton Charlotte University Place Hotel
Hilton Charlotte University
Hilton Charlotte University Place Hotel
Hilton Charlotte University Place Charlotte
Hilton Charlotte University Place Hotel Charlotte

Hilton Charlotte University Place Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 900 out of 1387 reviews
Rating 8 - Good. 241 out of 1387 reviews
Rating 6 - Okay. 130 out of 1387 reviews
Rating 4 - Poor. 57 out of 1387 reviews
Rating 2 - Terrible. 59 out of 1387 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Caridad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awsome
Stayed 2 nights in Feb 2026

8/10 Good

Neeraj

Stayed 2 nights in Feb 2026

8/10 Good

Nathan

Travelled with family
Liked: Cleanliness, staff & service
Nice Hotel and the price was good. The only thing about this location is the having to leave the property if you arrive late bring drinks and snacks with you or you’ll have to venture back out to take care of that. There is a cafe but it’s closed in the evenings. There is a bar but had a teen with me for this trip so couldn’t hang out there.
Stayed 1 night in Feb 2026

4/10 Poor

Heng

Disliked: Cleanliness, amenities, property conditions & facilities
support lagging
Stayed 2 nights in Feb 2026

10/10 Excellent

Dr Rodriguez

Liked: Cleanliness, staff & service, amenities
Wow, the Hilton charlotte University Place. OMG. What a family friendly experience, The front desk staff are amazing,no question. Example: Me and my wife room was not ready when we arrived from Fayetteville nc . The front desk immediately upgraded our room to Executive Suite. We will always stay at the Hilton staff
Stayed 1 night in Feb 2026

8/10 Good

Emory, Bluff City

Travelled with partner, Travelled with group
Liked: Amenities, property conditions & facilities
Overall, we had a very nice stay at Hilton Charlotte University Place. The property itself is beautiful, well maintained, and in a great location. The staff were exceptionally pleasant and welcoming throughout our visit — from check-in to any questions we had during our stay. The room was comfortable and quiet, and the bed was very cozy. However, we did notice quite a few hair strands on the bedding and in the bathroom upon arrival, which suggested the room may not have been cleaned as thoroughly as expected. That was disappointing given the otherwise high quality of the hotel. Overall, it was a good experience thanks to the friendly service and comfortable accommodations, but improved attention to housekeeping details would make it excellent.
Stayed 3 nights in Feb 2026

8/10 Good

Miranda

Travelled with family
Liked: Cleanliness, amenities
We were there for a professional conference. The inside of the hotel was great, clean and comfortable room, very modern and stylish, but several cars in the parking lot were broken into while we were there. The windows were busted out. I was afraid for my adult daughter and myself to go out and walk around in the area.
Stayed 3 nights in Feb 2026

10/10 Excellent

Zarria

Stayed 1 night in Feb 2026

10/10 Excellent

Cinnamon

Liked: Cleanliness, staff & service, amenities
Peyton...front desk staff was wonderful!
Stayed 1 night in Feb 2026

10/10 Excellent

DAPHNE

Stayed 1 night in Feb 2026

10/10 Excellent

SHANNON, Spirit lake

Stayed 2 nights in Feb 2026

6/10 Okay

Sterling

Travelled with partner
Liked: Cleanliness
The queen size beds are more like fulls. They hurt my back horribly. We booked them for the view because the kings were booked for lake view but I would rather look at trash cans than feel the uncomfortableness of this again.
Stayed 1 night in Feb 2026

10/10 Excellent

sandra

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was good
Stayed 2 nights in Feb 2026

4/10 Poor

Amber

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I called into the hotel twice to verify early check in, when I arrived an hour prior to check in they “did not have my room available” I walked to the car and then returned because I needed to get changed prior to an event I had to attend: they stated they only had a double bed available but as I am checking in another individual had surprisingly their king room ready. Once into the room, the room was not in the best shape and the bathroom was small. I don’t complain because it was a one day stay and just made the best of the night. I would not return to this hotel
Stayed 1 night in Feb 2026

10/10 Excellent

Emily Claudette

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful all around
Stayed 2 nights in Feb 2026

10/10 Excellent

Kira

Liked: Cleanliness, amenities, property conditions & facilities
Easy Clean Comfort
Stayed 1 night in Feb 2026

10/10 Excellent

Carolyn

Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Feb 2026

10/10 Excellent

jeremy

Liked: Cleanliness, staff & service, amenities
Excellent stay. Highly recommend!!
Stayed 2 nights in Feb 2026

10/10 Excellent

Marvin

Stayed 1 night in Oct 2025

10/10 Excellent

Shakila

Liked: Cleanliness, staff & service, amenities
Everything was perfect
Stayed 1 night in Feb 2026

10/10 Excellent

George, Columbia

Stayed 1 night in Feb 2026

10/10 Excellent

Trina

Stayed 1 night in Feb 2026

10/10 Excellent

Debora

Liked: Cleanliness, staff & service, amenities
Staff was amazing and very accommodating and the rooms were beautiful. I would definitely stay again and recommend.
Stayed 1 night in Feb 2026

10/10 Excellent

Pedro

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean room and friendly staff
Stayed 2 nights in Feb 2026

8/10 Good

Angela

Stayed 1 night in Feb 2026