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DoubleTree by Hilton Charlotte City Center

4.0 star property

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Photo gallery for DoubleTree by Hilton Charlotte City Center

Reception
Lobby
Meeting facility
In-room safe, desk, laptop workspace, blackout curtains
Room, 1 King Bed with Sofa bed | In-room safe, desk, laptop workspace, blackout curtains

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Parking available
  • Breakfast available
  • 24/7 front desk
  • Laundry

Explore the area

View in a map
230 N College St, Charlotte, NC, 28202
  • Spectrum Center
    ‪1 min walk‬
  • Charlotte Convention Center
    ‪9 min walk‬
  • Bank of America Stadium
    ‪14 min walk‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪13 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Accessible (Roll-In Shower)

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(10 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (With Peloton)

Room, 1 King Bed (With Peloton) | In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed (With Peloton)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed

9.0 out of 10
Wonderful
(27 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(33 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room, 2 Queen Beds

9.0 out of 10
Wonderful
(10 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible (Hearing)

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed

TV

Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed

TV

Studio Suite, 1 King Bed

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible (Hearing)

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible (Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible, Bathtub

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

DoubleTree by Hilton Charlotte City Center

Hotel with a restaurant, a short walk to Spectrum Center
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, valet parking, a business centre and conference space are on-site. Change of bedsheets is available on request
DoubleTree by Hilton Charlotte City Center offers 296 air-conditioned accommodations with a safe and free newspapers. A pillow menu is available. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Charlotte hotel provides complimentary wired and wireless Internet access. Televisions come with premium cable channels. Additionally, rooms include an iron/ironing board and blackout curtains.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at DoubleTree by Hilton Charlotte City Center. During your stay, you're just a quick walk from Spectrum Center. Features include free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the clean guestrooms
  • Just a 5-minute walk from Spectrum Center and 9 minutes on foot from Charlotte Convention Center
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 11000 square feet (1022 square metres) and includes conference space. A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly DoubleTree by Hilton Charlotte City Center. Parking is available for a fee.

This 4-star Charlotte hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 10:30 AM.
DoubleTree by Hilton Charlotte City Center has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (USD 32 per night)
  • Valet parking on site (USD 40 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: USD 10 to 25 per person
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 11,000 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 15 floors
  • Ballroom
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • Reception hall
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 25 per person
  • Self-parking fee: USD 32 per night
  • Valet parking fee: USD 40 per night
  • Rollaway bed fee: USD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Charlotte Center City Holiday Inn
Holiday Inn Charlotte Center City
Holiday Inn Hotel Charlotte Center City
Charlotte Holiday Inn
Holiday Inn Center City
Holiday Inn Charlotte - Center City Hotel Charlotte
Holiday Inn Charlotte Center City Hotel

DoubleTree by Hilton Charlotte City Center Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 761 out of 1236 reviews
Rating 8 - Good. 260 out of 1236 reviews
Rating 6 - Okay. 89 out of 1236 reviews
Rating 4 - Poor. 60 out of 1236 reviews
Rating 2 - Terrible. 66 out of 1236 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Aimee

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Marcia

Stayed 2 nights in Jun 2025

8/10 Good

hope

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed my weekend stay. Staff was very helpful and pleasant. Only complaint was my room was on the street side and was very noise late at night
Stayed 3 nights in Jun 2025

8/10 Good

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good, a bit noisy at night.
Stayed 2 nights in Jun 2025

10/10 Excellent

karen

Travelled with family and small children
Liked: Cleanliness
Outside of our room was extremely loud
Stayed 1 night in Jun 2025

8/10 Good

Kerri

Travelled with family
The cookies here are better than Nashville. The soundproofing here is not as good as Nashville. The toilets are super low, so anyone with mobility issues or leg strength might be challenged.
Stayed 2 nights in Jun 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 2 nights in Jun 2025

10/10 Excellent

Mary

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Did not like breakfast that was available
Stayed 2 nights in Jun 2025

10/10 Excellent

Vince

Stayed 2 nights in Jun 2025

2/10 Terrible

Vladimir

Disliked: Cleanliness, staff & service, property conditions & facilities
Won’t recommend for the price is a no
Stayed 1 night in Jun 2025

6/10 Okay

John

Travelled with family, Business traveller
Liked: Cleanliness, property conditions & facilities
The room was nice and clean and the beds were comfortable. There was no microwave in the room and the noise from the club and people with loud vehicles was horrible all night.
Stayed 2 nights in May 2025

8/10 Good

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Christian

Stayed 1 night in May 2025

10/10 Excellent

Gregory

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice property but all the hotels Jack up their price for a concert
Stayed 1 night in May 2025

10/10 Excellent

amy

Travelled with family
Liked: Amenities
Convenient to area attractions friendly staff room was clean and comfortable great bed and tv
Stayed 1 night in May 2025

8/10 Good

Patrick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location but noisy street even at the weekend. Could do with better sound insulation. Also ac very noisy and inefficient- room smelled a little damp.
Stayed 2 nights in May 2025

8/10 Good

Claudio

Stayed 5 nights in May 2025

10/10 Excellent

Alma

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful! Beautiful hotel, friendly and helpful staff.
Stayed 2 nights in May 2025

10/10 Excellent

Promise

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
from the warm cookies that were offered at check in, delivered by some friendly and helpful staff, I knew I was in good hands for my trip to Charlotte! Everything I needed and super convenient location. Would definitely stay here again!
Stayed 3 nights in May 2025

8/10 Good

Naresh

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, good facilities, excellent service desk. The daily cleaning of the room was not upto the mark.
Stayed 5 nights in May 2025

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place but the evenings were scketchy and not safe. Would not go out after 9:00 pm
Stayed 2 nights in May 2025

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool
Stayed 1 night in May 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

brian

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and great service.
Stayed 2 nights in May 2025