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Holiday Inn Express Charlotte West - Gastonia by IHG.

2.5 star property

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Photo gallery for Holiday Inn Express Charlotte West - Gastonia by IHG.

Exterior
Free daily buffet breakfast
Standard Room, Multiple Beds | In-room safe, desk, laptop workspace, blackout curtains
Indoor pool
Check-in/check-out kiosk

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • Gym
  • Laundry

Explore the area

View in a map
1911 Broadcast St, Gastonia, NC, 28052
  • Place, Rankin Lake Park
    ‪10 min walk‬
  • Place, Eastridge Mall
    ‪5 min drive‬
  • Place, Crowders Mountain State Park
    ‪8 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪23 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Access Tub)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible (Mobility, Access Tub)

8.4 out of 10
Very good
(6 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Access Tub)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Accessible (Mobility, Access Tub)

8.4 out of 10
Very good
(5 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

7.6 out of 10
Good
(30 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(39 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

In-room safe, desk, laptop workspace, blackout curtains

Standard Room

  • 30 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds | In-room safe, desk, laptop workspace, blackout curtains

Standard Room, Multiple Beds

7.0 out of 10
Good
(7 reviews)
  • 30 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

Holiday Inn Express Charlotte West - Gastonia by IHG.

Hotel with free breakfast, near Rankin Lake Park
This smoke-free hotel features an indoor pool, a 24-hour fitness centre and a 24-hour business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include Access to hot tub, conference space and dry cleaning.
Holiday Inn Express Charlotte West - Gastonia by IHG. offers 80 accommodations with a safe and free newspapers. 55-inch flat-screen televisions come with premium satellite channels. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.
The free breakfast at Holiday Inn Express Charlotte West - Gastonia by IHG. gets high marks from our customers. During your stay, you'll be within walking distance of Rankin Lake Park. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the breakfast
  • 10 minutes by foot from Rankin Lake Park and a 4-minute drive from Little Theater of Gastonia
  • Pets welcome for a fee
Holiday Inn Express Charlotte West - Gastonia by IHG. offers its guests an indoor pool, Access to hot tub, and a 24-hour fitness centre. WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is served daily. Event space at this hotel measures 850 square feet (79 square metres) and includes conference space. The business-friendly Holiday Inn Express Charlotte West - Gastonia by IHG. also features multilingual staff, a picnic area, and complimentary newspapers in the lobby. Free self parking is available.

This Gastonia hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:30 AM and at the weekend from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 850 square feet of conference space
  • Meeting room

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per night
  • Maximum 2 (weight limit: 50 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Gastonia Holiday Inn Express
Holiday Inn Express Gastonia
Holiday Inn Express Hotel Gastonia
Gastonia Holiday Inn
Holiday Inn Express Gastonia Hotel Gastonia
Holiday Inn Gastonia
Holiday Inn Express Gastonia Hotel
Holiday Inn Gastonia
Gastonia Holiday Inn

Holiday Inn Express Charlotte West - Gastonia by IHG. Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 374 out of 879 reviews
Rating 8 - Good. 266 out of 879 reviews
Rating 6 - Okay. 126 out of 879 reviews
Rating 4 - Poor. 52 out of 879 reviews
Rating 2 - Terrible. 61 out of 879 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Iliana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Josef

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was very brief. I found bed bugs in my room and immediately left. The property manager refunded the money charged to my card so that was excellent.
Stayed 2 nights in Aug 2025

2/10 Terrible

Hannah

Stayed 2 nights in Aug 2025

6/10 Okay

Victoria

Travelled with family
Staff was very nice the room smelled terrible and the drain in the tub was stopped up and nasty
Stayed 2 nights in Aug 2025

8/10 Good

Toeke'Shea

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and professional
Stayed 2 nights in Aug 2025

10/10 Excellent

Denisa

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice, and helpful!
Stayed 1 night in Aug 2025

8/10 Good

Jamia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Demise had great customer service.
Stayed 2 nights in Aug 2025

8/10 Good

Christie

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was nice and clean; the staff was friendly. My only complaint... I've stayed at a lot of hotels this was the only time I have heard people staying on the floor above me stomping while I was trying to sleep. I saw a sign that they were doing renovations, but one of the staff members told me renovations were done.
Stayed 2 nights in Jul 2025

8/10 Good

RAYFORD

Liked: Cleanliness, staff & service, property conditions & facilities
OK
Stayed 1 night in Jul 2025

8/10 Good

Leora

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Rebecca

Travelled with family
Liked: Cleanliness, amenities
On dead end street, fairly quiet. Indoor pool and nice outdoor patio with seating. Clean and comfy beds. Free popcorn and water.
Stayed 1 night in Jul 2025

2/10 Terrible

Raleigh

Stayed 1 night in Jul 2025

10/10 Excellent

eugene

Liked: Cleanliness, staff & service, property conditions & facilities
Was nice area and places to go
Stayed 1 night in Jun 2025

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Very continently located.
Stayed 1 night in Jun 2025

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tony, the kitchen manager was excellent!
Stayed 1 night in Jun 2025

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jun 2025

6/10 Okay

Laurie

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service
Disliked: Amenities
Overall ok experience. Marijuana smell throughout hotel. Room given to us had not been cleaned had to go back down and gave us a different room. Guy at desk was nice and friendly.
Stayed 1 night in Jun 2025

8/10 Good

John

Stayed 2 nights in Jun 2025

4/10 Poor

Wanda

Travelled with family
Disliked: Cleanliness
Housekeeping was the worst I have ever experienced! They did not replace toilet paper and there was none left! They did not replace towels, washcloths coffee pods, packets for the sugar and creamer. They did not make the beds, remove trash and if they did not do all of this I seriously doubt they cleaned anything. The only thing they did do was remove the wet towels from the floor. However the one lady at the front desk and sorry I cannot remember her name was just excellent. She was more than accommodating and friendly. Very engaging with her customers and would go above and beyond to get you what you needed.
Stayed 3 nights in Jun 2025

6/10 Okay

Pamela

Travelled with family
Liked: Cleanliness, room comfort
Made sure to get room with mini fridge but it wasn’t working. Made sure breakfast was included but the pancake maker wasn’t working. Made sure on site pool for kids but limited open hours ruled that out.
Stayed 1 night in Jun 2025

10/10 Excellent

Felicia

Business traveller
Liked: Staff & service
The hotel was clean and the bed was very comfortable.
Stayed 1 night in Jun 2025

8/10 Good

Elizabeth

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Stayed there this past the weekend. Visiting family in the area for the first time. Can’t say enough about the staff. Amazing service! Courteous, attentive, ridiculously friendly, just an over the top team in general. The only blemish of our stay was an overnight spree of car break-ins in which we fell victims to. 8 total car broken into Sunday morning. Just wish the hotel could do more to prevent/detract these things from happening. Provide a bit more assurance to paying customers in terms safety, and their well being while being guests at their establishment. I understand crime happens everywhere, but hotel chains like these should take minor steps to deter/prevent things like this from happening. Maybe increasing security a bit. It’s frustrating. Hard to get a good nights sleep after something like this. Specially when you are traveling with your most precious asset, your family, and your 10 year old is now scared to stay at such a place. Once again I can’t say enough about the staff, and the hotel in general, just hope steps are taken to prevent things like this from happening in the future.
Stayed 3 nights in Jun 2025

6/10 Okay

Joshua

It was decent
Stayed 1 night in Jun 2025

10/10 Excellent

Kenneth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay. Comfortable, clean and nice staff. Property felt safe as others in the area did not.
Stayed 1 night in Jun 2025