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Hyatt Place Charlotte Airport/Lake Pointe

3.0 star property

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Photo gallery for Hyatt Place Charlotte Airport/Lake Pointe

Free daily continental breakfast
Hypo-allergenic bedding, down duvets, in-room safe, desk
Lobby
Outdoor pool, open 7:00 AM to 8:00 PM, pool umbrellas, pool loungers
Hypo-allergenic bedding, down duvets, in-room safe, desk

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Parking available
  • Gym

Explore the area

View in a map
4119 South Stream Boulevard, Charlotte, NC, 28217
  • Place, Renaissance Park
    ‪9 min walk‬
  • Place, Charlotte Regional Farmers Market
    ‪14 min walk‬
  • Place, Billy Graham Library
    ‪20 min walk‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪9 min drive‬

Room options

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room, 1 King Bed

8.4 out of 10
Very good
(43 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room, 2 Double Beds

9.2 out of 10
Wonderful
(31 reviews)
  • 33 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 1 King Bed (High Floor)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room, 1 King Bed (High Floor)

8.6 out of 10
Excellent
(18 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds (High Floor)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room, 2 Double Beds (High Floor)

9.2 out of 10
Wonderful
(5 reviews)
  • 33 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Accessible, Bathtub

8.8 out of 10
Excellent
(8 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Accessible (Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, Accessible Bathtub

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room, Accessible Bathtub

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Room, Roll-in Shower

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room, Roll-in Shower

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Similar properties

Bar (on property)
Hyatt Place Charlotte Airport / Billy Graham Parkway
  • Breakfast included
  • Free airport shuttle
  • Pet-friendly
  • Free WiFi
4.2 out of 5, Very good, 1,009 reviews
The price is €106
includes taxes & fees
14 Dec - 15 Dec
Hyatt Place Charlotte Airport / Billy Graham Parkway

About this property

Hyatt Place Charlotte Airport/Lake Pointe

Hotel with free breakfast, near Renaissance Park
This smoke-free hotel features an outdoor pool, a restaurant and a 24-hour fitness centre. Free continental breakfast, free WiFi in public areas and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site.
Hyatt Place Charlotte Airport/Lake Pointe offers 122 accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas. Beds feature down duvets. 42-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include designer toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hyatt Place Charlotte Airport/Lake Pointe. During your stay, you'll be within walking distance of Renaissance Park. You'll find features such as free breakfast, free WiFi in public areas and a free round-trip airport shuttle.
  • Free continental breakfast served daily
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Self-parking and extended parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 11 minutes by foot from Renaissance Park and a 3-minute drive from Billy Graham Library
  • Free airport shuttle service
  • Dogs welcome for a fee
Hyatt Place Charlotte Airport/Lake Pointe offers its guests an outdoor pool and a 24-hour fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. A terrace, a vending machine, and coffee/tea in common area are also featured at the business-friendly Hyatt Place Charlotte Airport/Lake Pointe. A roundtrip airport shuttle is free (available on request). For a fee, parking is available.

This 3-star Charlotte hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6:00 AM to 9:30 AM and at the weekend from 6:00 AM to 10:00 AM.
Hyatt Place Charlotte Airport/Lake Pointe has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 4:30 AM to midnight on request
  • Uncovered parking on site (USD 10 per day)
  • Uncovered extended parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1 AM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 01 October to 27 May:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 10.00 per day
  • Uncovered extended parking fee: USD 10.00 per day
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus a one-off USD 100 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in June and close in September.
  • Pool access available from 7:00 AM to 8:00 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt Place Charlotte City Park
Hyatt Place Hotel Charlotte City Park
Hyatt Place Charlotte Airport/Lake Pointe Hotel
Hyatt Place Airport/Lake Pointe Hotel
Hyatt Place Charlotte City Park Hotel Charlotte
Hyatt Place Charlotte Pointe
Hyatt Place Charlotte Airport/Lake Pointe Hotel
Hyatt Place Charlotte Airport/Lake Pointe
Hyatt Place Charlotte Airport/Lake Pointe Charlotte
Hyatt Place Charlotte Airport/Lake Pointe Hotel Charlotte

Reviews

Hyatt Place Charlotte Airport/Lake Pointe Reviews

8.4

Very good

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 558 out of 1006 reviews
Rating 8 - Good. 236 out of 1006 reviews
Rating 6 - Okay. 108 out of 1006 reviews
Rating 4 - Poor. 53 out of 1006 reviews
Rating 2 - Terrible. 51 out of 1006 reviews

Reviews

10/10 Excellent

Amanda

Stayed 2 nights in Jun 2025

10/10 Excellent

Geralinda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Shanae

Travelled with family
Stayed 1 night in Aug 2025

4/10 Poor

Tara

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Nice place, staff pleasant, however there was a power outage and they had no back up generator! How could a popular establishment not invest in a generator for potential circumstances as this? The power was out from 6:30 pm to 12:15 am.
Stayed 2 nights in Jul 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Nathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean with Great Staff!

We loved the staff! The women who worked at the front desk were very kind and accommodating.
Stayed 1 night in Aug 2025

8/10 Good

Tamar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and well kept. Plenty of parking spaces. Morning breakfast was convenient and tasty.
Stayed 4 nights in Jul 2025

2/10 Terrible

Eric, Forest grove

Disliked: Cleanliness, staff & service, property conditions & facilities
They had no power
Stayed 1 night in Aug 2025

2/10 Terrible

Stephen

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice experience
Stayed 1 night in Jul 2025

6/10 Okay

alex

Liked: Staff & service
Disliked: Property conditions & facilities
Lights kept going out, bathroom extremely small, not updated
Stayed 1 night in Jul 2025

10/10 Excellent

Selena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Selena

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff waa the greatest, not one not 2 , everyone that we came in contact with . I would gove them 20 out of 10. Wonderful
Stayed 1 night in Jul 2025

8/10 Good

Shandrice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Gillian

Travelled with partner
Liked: Amenities, property conditions & facilities
Very spacious, clean, updated, comfortable and convenient to airport.
Stayed 1 night in Jul 2025

10/10 Excellent

William, Breckenridge

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Devon

Liked: Staff & service
Room was a little dilapidated. Trim coming up and light switch only would stay lit for 90 seconds. As well as being pretty dusty, trash cans full when I arrived, and windows dirty. Other than that it was nice. 7/10
Stayed 5 nights in Jul 2025

4/10 Poor

Jessie

Travelled with family
Disliked: Staff & service
Due to its proximity to the airport, this property charges for parking. According to the front desk, guests often leave their cars at the hotel instead of the airport. If the property records your license plate information during your stay, you should only incur parking charges if your vehicle remains on-site longer than the authorized stay duration. Nevertheless, this policy seems unfair for guest stsying at the location. Unfortunately, the hotel's maintenance is inadequate. After reporting a malfunctioning refrigerator to the front desk, they promised to send someone to resolve the issue the following morning between 8-10, but mo one never showed up and the problem persisted. I recommend that families avoid this location. The beds in the double room are small, and the room layout is unusual. This was my first and last visit to this hotel.
Stayed 2 nights in Jul 2025

10/10 Excellent

Yuver Gustavo

Stayed 1 night in Jul 2025

10/10 Excellent

gregg, Panama City Beach

Travelled with family
Liked: Cleanliness, amenities
Noce staff
Stayed 1 night in Jul 2025

8/10 Good

Rebecca

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Conveniently located
Stayed 1 night in Jun 2025

10/10 Excellent

Abdallah

Stayed 5 nights in Jul 2025

10/10 Excellent

Janay

Stayed 1 night in Jul 2025

10/10 Excellent

Amberly

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Cristina is the best! Loved her hospitality l
Stayed 4 nights in Jul 2025

10/10 Excellent

Mackendrie

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location and decent value for the price. Nothing fancy, but it worked fine for a short trip.
Stayed 4 nights in Jun 2025