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Hyatt Place Charlotte Airport / Billy Graham Parkway

3.0 star property

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Photo gallery for Hyatt Place Charlotte Airport / Billy Graham Parkway

Enjoy a drink at the hotel's bar, where a long counter and comfortable stools await.
Relax with a drink at the bar, surrounded by comfortable seating and a contemporary design.
Relax in our stylish lobby, featuring a seating area with comfortable chairs and a bar with wooden tables.
Relax in a spacious room with a large bed, flat-screen TV, and comfortable seating area.
Two spacious beds with white linens, each flanked by a headboard and nightstand with a lamp and telephone.

Popular amenities

  • Bar
  • Parking available
  • Housekeeping

Explore the area

Map
2950 Oak Lake Blvd, Charlotte, NC, 28208
  • Billy Graham Library
    ‪18 min walk‬
  • Charlotte Douglas Airport Overlook
  • Bank of America Stadium
    ‪9 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪7 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

8.8 out of 10
Excellent
(16 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Shower)

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible (Shower)

8.0 out of 10
Very good
(11 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Guest Room, Room, 2 Double Beds

Premium bedding, desk, blackout curtains, iron/ironing board

Guest Room, Room, 2 Double Beds

8.8 out of 10
Excellent
(62 reviews)
  • 28 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Guest Room, Room, 1 King Bed

Premium bedding, desk, blackout curtains, iron/ironing board

Guest Room, Room, 1 King Bed

8.8 out of 10
Excellent
(68 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Specialty)

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 1 King Bed (Specialty)

7.0 out of 10
Good
(9 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds (Specialty)

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 2 Double Beds (Specialty)

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 6
  • 2 Double Beds

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The price is €138
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About this property

Hyatt Place Charlotte Airport / Billy Graham Parkway

Hotel with free breakfast, near Billy Graham Library
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and a free airport shuttle are also provided. Additionally, a snack bar/deli, a 24-hour business centre and a coffee shop/cafe are on-site.
Hyatt Place Charlotte Airport / Billy Graham Parkway offers 127 accommodations with coffee/tea makers and designer toiletries. This accommodation has separate sitting areas and is furnished with queen sofa beds. Beds feature premium bedding. 42-inch LED televisions come with premium cable channels. Bathrooms include complimentary toiletries and hairdryers.

This Charlotte hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
The free breakfast at Hyatt Place Charlotte Airport / Billy Graham Parkway gets high marks from our customers. During your stay, you'll be within walking distance of Billy Graham Library. You'll find features such as free WiFi in public areas and a free round-trip airport shuttle, plus a restaurant.
  • Free buffet breakfast served daily
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Self-parking and extended parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the cleanliness and overall comfort
  • Just a 3-minute drive from Billy Graham Library and 8 minutes from Bank of America Stadium
  • Free airport shuttle service
  • Dogs welcome for a fee
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 2 meeting rooms. Event space at this hotel measures 900 square feet (84 square metres) and includes conference space. The business-friendly Hyatt Place Charlotte Airport / Billy Graham Parkway also features a 24-hour fitness centre, concierge services, and laundry facilities. A roundtrip airport shuttle is free during limited hours. For a fee, parking is available.

This 3-star Charlotte hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.
Hyatt Place Charlotte Airport / Billy Graham Parkway has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 5:00 AM to midnight
  • Parking on site (USD 10 per day; includes in/out privileges)
  • Extended parking on site (USD 9 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • 900 square feet of conference space
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Accessible airport shuttle
  • Braille/raised signage
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Queen sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LED TV with premium cable channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation (varies based on length of stay), plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 (weight limit: 55 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 10 per day (in/out privileges)
  • Extended parking fee: USD 9 per day
  • Pet fee: USD 100 per accommodation (varies based on length of stay) plus a one-off USD100 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hyatt Place Charlotte Airport / Billy Graham Parkway offers transfers from the airport. Please contact the property on the number on the booking confirmation on arrival with your arrival details. Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.

Property is also known as

Hyatt Place Airport/Tyvola
Hyatt Place Airport/Tyvola Hotel
Hyatt Place Airport/Tyvola Hotel Charlotte Rd
Hyatt Place Charlotte Airport/Tyvola Rd
Hyatt Place Charlotte Airport/Tyvola Rd Hotel
Hyatt Place Airport/Tyvola Rd Hotel
Hyatt Place Airport/Tyvola Rd
Hyatt Place Charlotte Airport/Tyvola Rd
Hyatt Place Charlotte Airport / Billy Graham Parkway Hotel
Hyatt Place Charlotte Airport / Billy Graham Parkway Charlotte

Hyatt Place Charlotte Airport / Billy Graham Parkway Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 565 out of 1021 reviews
Rating 8 - Good. 195 out of 1021 reviews
Rating 6 - Okay. 142 out of 1021 reviews
Rating 4 - Poor. 47 out of 1021 reviews
Rating 2 - Terrible. 72 out of 1021 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Charles

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I would have liked to know prior to booking that parking was paid for parking. Did not see that anywhere selecting this property. The front desk had one person for check in and was interrupted taking phone calls during checkin, had to ask where elevators were and was not told that ice machines were only on the third and fifth floors. Could have been much more personable. I had to ask questions that in most hotels have the information readily provided by the person checking in. .
Stayed 1 night in Apr 2025

10/10 Excellent

Jerry, Valrico

Stayed 2 nights in Apr 2025

10/10 Excellent

Jonta

Stayed 2 nights in Apr 2025

10/10 Excellent

Letitia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean quiet near several food options
Stayed 1 night in Apr 2025

2/10 Terrible

Ann

Travelled with family
Our breakfast was terrible,I got an English muffin and it had green mold All Over It,absolutely disgusting! A ready disappointment ☹️ considering we were planning to stay there again in the near future!
Stayed 1 night in Apr 2025

8/10 Good

Dotan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In and out Breakfast could use more fruit and vegetables
Stayed 1 night in Apr 2025

10/10 Excellent

Justin

Stayed 1 night in Apr 2025

10/10 Excellent

Claudia

Stayed 1 night in Apr 2025

10/10 Excellent

Marisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Kevin, Forest Hill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Richard

Stayed 1 night in Apr 2025

10/10 Excellent

Terri

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

David, Nixa

Stayed 1 night in Mar 2025

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Unreliable shuttle

You have to call to order the shuttle, which I knew before booking, however I did expect the shuttle to be sent when requested; it was not. First, it took several calls to reach the front desk. I was told the shuttle would be there in 15 minutes, but 45 minutes later, there was still no shuttle, so I got in a cab, paying $25 to get to the hotel. I was tired, and as a result of my experience, frustrated and not friendly on arrival. Whether coincidence or punishment, I was given room 411, which has two flood lights shining into the windows all night. Next time, I will just book a hotel that runs its shuttle on a schedule so I don't start my trip on a bad foot.
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveller

Travelled with family
Charging for parking was bad. Plenty of space. No need to charge for parking
Stayed 1 night in Apr 2025

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good
Stayed 1 night in Apr 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience

Thank you everything was great
Stayed 2 nights in Apr 2025

6/10 Okay

Jennifer

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
There was no microwave in the room. Stains on carpet and couch. My head almost touched the bathroom ceiling. Weird. Very old facility. Staff was very nice!
Stayed 1 night in Apr 2025

6/10 Okay

Ricky

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Apr 2025

4/10 Poor

Xinyue

Stayed 1 night in Apr 2025

10/10 Excellent

Vickie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and clean room.

Great room and comfortable bed. Clean and spacious room. They charge per night for parking. I will not book this hotel again because of the charge for parking. Shuttle driver was prompt and helpful.
Stayed 1 night in Apr 2025

4/10 Poor

Don

Travelled with partner
The hotel was fine. The problem was the parking. The whole reason we decided to stay at a hotel was to avoid parking at the airport and use the shuttle service. Expedia did not make it clear that they charge you per night for parking. Just as much as it costs down the road at Park-n-Go. Disappointing to stay at an okay hotel and pay just as much for parking.
Stayed 1 night in Apr 2025

10/10 Excellent

Lori

Liked: Staff & service, property conditions & facilities
Beautiful property in a safe area. Nice bar/restaurant.
Stayed 1 night in Apr 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
I liked everything here, but I didn’t get a chance to enjoy the pool cause of the weather.
Stayed 1 night in Apr 2025