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Hyatt Place Charlotte Airport / Billy Graham Parkway

3.0 star property

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Photo gallery for Hyatt Place Charlotte Airport / Billy Graham Parkway

Bar (on property)
1 bedroom, premium bedding, desk, blackout curtains
1 bedroom, premium bedding, desk, blackout curtains
Lobby sitting area
Bar (on property)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Housekeeping

Explore the area

View in a map
2950 Oak Lake Blvd, Charlotte, NC, 28208
  • Place, Billy Graham Library
    ‪18 min walk‬
  • Place, Charlotte Douglas Airport Overlook
  • Place, Bank of America Stadium
    ‪9 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪7 min drive‬

Room options

View all photos for Guest Room, Room, 2 Double Beds

1 bedroom, premium bedding, desk, blackout curtains

Guest Room, Room, 2 Double Beds

8.8 out of 10
Excellent
(69 reviews)
  • 28 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Guest Room, Room, 1 King Bed

1 bedroom, premium bedding, desk, blackout curtains

Guest Room, Room, 1 King Bed

9.0 out of 10
Wonderful
(78 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Specialty)

1 bedroom, premium bedding, desk, blackout curtains

Room, 1 King Bed (Specialty)

7.0 out of 10
Good
(12 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds (Specialty)

1 bedroom, premium bedding, desk, blackout curtains

Room, 2 Double Beds (Specialty)

9.4 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible (Shower)

1 bedroom, premium bedding, desk, blackout curtains

Room, 1 King Bed, Accessible (Shower)

8.2 out of 10
Very good
(13 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

1 bedroom, premium bedding, desk, blackout curtains

Room, 1 King Bed, Accessible, Bathtub

8.8 out of 10
Excellent
(18 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

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The price is €119
includes taxes & fees
20 Nov - 21 Nov
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About this property

Hyatt Place Charlotte Airport / Billy Graham Parkway

Hotel in Charlotte with free breakfast and free airport shuttle
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and a free airport shuttle are also provided. Additionally, a snack bar/deli, a 24-hour business centre and a coffee shop/cafe are on-site.
Hyatt Place Charlotte Airport / Billy Graham Parkway offers 127 accommodations with coffee/tea makers and designer toiletries. This accommodation has separate sitting areas and is furnished with queen sofa beds. Beds feature premium bedding. 42-inch LED televisions come with premium cable channels. Bathrooms include complimentary toiletries and hairdryers.

This Charlotte hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
The free breakfast at Hyatt Place Charlotte Airport / Billy Graham Parkway gets high marks from our customers. During your stay, you'll be within walking distance of Billy Graham Library. You'll find features such as free WiFi in public areas and a free round-trip airport shuttle, plus a restaurant.
  • Free buffet breakfast served daily
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Self-parking and extended parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the cleanliness and overall comfort
  • 8 minutes by car from Bank of America Stadium and 9 minutes from Spectrum Center
  • Free airport shuttle service
  • Dogs welcome for a fee
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 2 meeting rooms. Event space at this hotel measures 900 square feet (84 square metres) and includes conference space. The business-friendly Hyatt Place Charlotte Airport / Billy Graham Parkway also features a 24-hour fitness centre, concierge services, and laundry facilities. A roundtrip airport shuttle is free during limited hours. For a fee, parking is available.

This 3-star Charlotte hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.
Hyatt Place Charlotte Airport / Billy Graham Parkway has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 5:00 AM to midnight
  • Parking on site (USD 10 per day; includes in/out privileges)
  • Extended parking on site (USD 9 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • 900 square feet of conference space
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Accessible airport shuttle
  • Braille/raised signage
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Queen sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LED TV with premium cable channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation (varies based on length of stay), plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 (weight limit: 55 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 10 per day (in/out privileges)
  • Extended parking fee: USD 9 per day
  • Pet fee: USD 100 per accommodation (varies based on length of stay) plus a one-off USD100 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hyatt Place Charlotte Airport / Billy Graham Parkway offers transfers from the airport. Please contact the property on the number on the booking confirmation on arrival with your arrival details. Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.

Property is also known as

Hyatt Place Airport/Tyvola
Hyatt Place Airport/Tyvola Hotel
Hyatt Place Airport/Tyvola Hotel Charlotte Rd
Hyatt Place Charlotte Airport/Tyvola Rd
Hyatt Place Charlotte Airport/Tyvola Rd Hotel
Hyatt Place Airport/Tyvola Rd Hotel
Hyatt Place Airport/Tyvola Rd
Hyatt Place Charlotte Airport/Tyvola Rd
Hyatt Place Charlotte Airport / Billy Graham Parkway Hotel
Hyatt Place Charlotte Airport / Billy Graham Parkway Charlotte

Hyatt Place Charlotte Airport / Billy Graham Parkway Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 568 out of 1009 reviews
Rating 8 - Good. 193 out of 1009 reviews
Rating 6 - Okay. 136 out of 1009 reviews
Rating 4 - Poor. 47 out of 1009 reviews
Rating 2 - Terrible. 65 out of 1009 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

8/10 Good

Messiah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
The room was spacious and comfortable. There was a group of bikers staying there and the were revving up their motorcycles around midnight and after waking me up every time. If there was someone on night duty, they didn’t tell them to stop! The breakfast was mediocre.
Stayed 1 night in Aug 2025

8/10 Good

Daniel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had to stay the night due to missing my connecting flight. Shuttle took 30 minutes to pick me up but once I got to the hotel, the check in was quick. Room was huge. Too bad I couldn’t have stayed longer. Good breakfast with a variety of options. If you come to the Charlotte area, I recommend this hotel.
Stayed 1 night in Aug 2025

10/10 Excellent

Katrina

Liked: Room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

jason

One night max

Airport shuttle is convenient but they gave us the wrong phone number to call once we got our baggage. Email with the phone number was wrong. So we kept getting a busy number Shuttle driver wasn’t real friendly. Check-in was fast and easy. VERY noisy outside after midnight. A group of over 50 bikers pulled in with their music blaring and revving their engines super loud with no respect for anybody staying in the hotel. Hotel staff should’ve asked for courtesy! Same issue in the morning! Definitely had some patrons who smelled like weed and could be smelled throughout the hotel
Stayed 1 night in Aug 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shuttle service was fast and convenient from airport!!
Stayed 1 night in Aug 2025

2/10 Terrible

Jordyn

Travelled with family
Disliked: Cleanliness, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Genevieve

Stayed 1 night in Jul 2025

10/10 Excellent

Jennifer

Stayed 1 night in Aug 2025

8/10 Good

Hunter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Airport Shuttle

Shuttle to airport quits at 12:00 midnight. After a very disappointing travel day with the added inconvenience of an unplanned overnight stay while waiting for rebooked connecting flight, having to get a taxi to the hotel at 12:30 am was the last “dig”.
Stayed 1 night in Jul 2025

10/10 Excellent

Jeratt

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

2/10 Terrible

Elizabeth

Disliked: Cleanliness, staff & service, property conditions & facilities
I needed to cancel. I booked because of a delayed flight. Expedia tried to get me a refund as it fell within the 24 hr cancelation but the Expedia agent was to no.I was able to get another flight but they would not do a refund.I wont be staying at Hyatt again. They lost a great customer as I travel alot!!
Stayed 1 night in Jul 2025

10/10 Excellent

yvonne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great pl

Everything was great. The place was clean and very comfortable.
Stayed 1 night in Aug 2025

10/10 Excellent

Ronald

Liked: Property conditions & facilities
Good value.
Stayed 1 night in Aug 2025

8/10 Good

Kim

Stayed 1 night in Aug 2025

10/10 Excellent

Janice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very easy to get too off interstate,I love the layout of the rooms. Very clean
Stayed 1 night in Aug 2025

6/10 Okay

Tyquan

Business traveller
Liked: Cleanliness, room comfort

Lack of appliances for services

I think the breakfast was as expected. Not great, but not bad. I was a little frustrated about not having a microwave anywhere in the building yet selling Microwavable Cup Noodles. I bought a product but then had no way to eat it as it was intended.
Stayed 1 night in Aug 2025

8/10 Good

Leah

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Staff were helpful and friendly. A few dining options nearby. Spacious room and we enjoyed the daily breakfast.
Stayed 3 nights in Jul 2025

10/10 Excellent

Stephanie

Stayed 1 night in Jul 2025

2/10 Terrible

Bernetha

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Very Bad Experience

Trip was fine until Housekeeping entered my room without knocking or addressing that they were coming into the room. Also, my DO NOT DISTURB was on the door for them not to enter my room. This left me feeling very violated, not knowing if they had entered the room at other times when i was not in it. I could have been naked when they opened the door. It was around 10 am, checkout wasn't until 12 noon
Stayed 3 nights in Jul 2025

6/10 Okay

Gustavo

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Decent airport hotel, clean and comfortable; but dated. Low showers (for tall guys like me) and some stains (water damage, etc) are visible.
Stayed 1 night in Jul 2025

10/10 Excellent

Diamond

Stayed 1 night in Jul 2025

10/10 Excellent

Donna

Travelled with group
Liked: Cleanliness, staff & service, amenities
We loved the room arrangements with the sitting area separate from the bedroom. Breakfast was great, also. Would come back.
Stayed 1 night in Jul 2025