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Quality Inn & Suites Monroe

2.5 star property

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Photo gallery for Quality Inn & Suites Monroe

Exterior
Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Free buffet breakfast
Lobby
Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
2351 W Roosevelt Blvd, Monroe, NC, 28110
  • Place, Dowd Center Theatre
    ‪5 min drive‬
  • Place, CarryAll Patient Carts
    ‪5 min drive‬
  • Place, Treehouse Vineyards
    ‪7 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪45 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(12 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Smoking

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds, Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Non Smoking

7.2 out of 10
Good
(10 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Smoking

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Smoking

7.6 out of 10
Good
(4 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed, Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

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About this property

Quality Inn & Suites Monroe

Hotel in Monroe with free breakfast and fitness centre
This hotel features a fitness centre, coffee/tea in a common area and a seasonal outdoor pool. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, laundry facilities and a 24-hour front desk. Change of towels is available on request
Quality Inn & Suites Monroe offers 65 air-conditioned accommodations with a safe and coffee/tea makers. Flat-screen televisions come with cable channels and pay-per-view films. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and hairdryers.

This Monroe hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Quality Inn & Suites Monroe. During your stay, you'll be close to Dowd Center Theatre. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Just a 4-minute drive from Dowd Center Theatre and a few minutes from CarryAll Patient Carts
Quality Inn & Suites Monroe offers its guests a fitness centre and a seasonal outdoor pool. WiFi is free in public spaces. There's an onsite business centre. Free breakfast is available. The business-friendly Quality Inn & Suites Monroe also features gift shops/newsstands, a garden, and a picnic area. Free self parking is available.

Smoking is allowed in designated areas at this Monroe hotel.

Guests are served a free buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Business centre

Outdoors

  • Garden
  • Picnic area
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Pool hoist on site
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 100% renewable energy
  • 2 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Friday:
  • Children's pool
  • Indoor pool
  • Outdoor pool
The following facilities are closed on Saturday and Sunday:
  • Children's pool
  • Indoor pool
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses solar energy, plus a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in September.
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Quality Inn Monroe
Quality Monroe
Quality Inn West Monroe
West Monroe Quality Inn
Quality Hotel Monroe
Quality Suites Monroe Monroe
Quality Inn And Suites Monroe Hotel
Quality Inn And Suites Monroe Monroe
Quality Inn And Suites Monroe Hotel Monroe

Quality Inn & Suites Monroe Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 163 out of 526 reviews
Rating 8 - Good. 138 out of 526 reviews
Rating 6 - Okay. 109 out of 526 reviews
Rating 4 - Poor. 54 out of 526 reviews
Rating 2 - Terrible. 62 out of 526 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Kimberly

Business traveller, Travelled with group
Liked: Staff & service
Easy access to highway but very noisy.
Stayed 2 nights in Oct 2025

6/10 Okay

Barbara

Travelled with family
Liked: Cleanliness, staff & service
The room ac was adequate…. Could have been cooler. The bed was awful, when we laid down we rolled to the center. The staff was pleasant.
Stayed 1 night in Oct 2025

4/10 Poor

Melissa

Stayed 1 night in Sep 2025

2/10 Terrible

Amanda

Stayed 2 nights in Sep 2025

10/10 Excellent

Kenneth

Stayed 2 nights in Sep 2025

10/10 Excellent

Harley

Stayed 1 night in Sep 2025

10/10 Excellent

Adrian Albert

Liked: Cleanliness, staff & service, property conditions & facilities
Would stay again.
Stayed 8 nights in Sep 2025

10/10 Excellent

Henry

Stayed 1 night in Sep 2025

10/10 Excellent

Nicola

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Great customer service. Breakfast was good. Room was clean and as expected. Definitely do for remodel, which is happening. Shower needed major repair, and both sink and tub clogged up. Pool was closed.
Stayed 4 nights in Sep 2025

4/10 Poor

Neil

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Drains and faucets leak or dont work. Front desk staff is rude. They act like they are doing me a favor by letting me check in. Just plain rude.
Stayed 5 nights in Sep 2025

4/10 Poor

Neil

Stayed 4 nights in Sep 2025

4/10 Poor

Neil

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Rude staff in the office, faucets leak and drains are plugged. The front office staff doesn't care to fix it.
Stayed 4 nights in Aug 2025

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 1 night in May 2025

10/10 Excellent

Rhonda, Darlington

Stayed 1 night in Aug 2025

4/10 Poor

Andrew

Disliked: Property conditions & facilities
Stayed 1 night in Aug 2025

2/10 Terrible

kenneth

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was a dump. The overhead light appeared to be missing a bulb, the first room AC unit appeared feastered with mold or rust stains. i'm not sure the ac unit is real. It may not have a condensation line meaning it recirculates the water increasing CO2 bother people's allergies. I question if the unit is really a swamp cooler and i sproperly maintenanced. I guess you get what you pay for. Good think it didn't have carpet or else i wold have had to say elsewhere despite geteting there at 11 PM.
Stayed 1 night in Aug 2025

8/10 Good

Jacqueline

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Even though it was an older building, it was still decent.
Stayed 1 night in Aug 2025

8/10 Good

Idowu

Liked: Cleanliness, staff & service, property conditions & facilities
Satisfactory
Stayed 1 night in Aug 2025

10/10 Excellent

Carmen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are very clean
Stayed 6 nights in Aug 2025

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Good value, polite and professional staff

Staff was nice, polite and accommodating. Very professional. Room was clean, no noticable noise other than road traffic. For a quick, inexpensive overnight stay in a convenient (to central Monroe, on rte74) location, it fit the bill.
Stayed 1 night in Aug 2025

10/10 Excellent

Janna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Jose

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

2/10 Terrible

Sarah

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no access to potable water. No alternatives offered for ice or water for breakfast. Front desk clerk Elia was not concerned for the safety of my family during our stay. She gave me contact info that was in accurate and refused to report the issues to management in my presences and turned several guests away with similar excuses. DO NOT STAY HERE
Stayed 1 night in Aug 2025

10/10 Excellent

Krystal

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was nice, had a very relaxing stay
Stayed 2 nights in Jul 2025

6/10 Okay

Mary Anne

I booked for the pool and the pool wasn’t even open 😢
Stayed 3 nights in Aug 2025