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Residence Inn by Marriott Charlotte City Center

3.0 star property

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Photo gallery for Residence Inn by Marriott Charlotte City Center

Exterior
Lobby
Desk, laptop workspace, blackout curtains, iron/ironing board
Lobby
Fitness facility

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
220 East Trade Street, Suite 1400, Charlotte, NC, 28202
  • Place, Queen City Quarter
    ‪1 min walk‬
  • Place, Spectrum Center
    ‪2 min walk‬
  • Place, Charlotte Convention Center
    ‪7 min walk‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪13 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living area | 47-inch LCD TV with cable channels, TV, Netflix

Suite, 1 Bedroom

8.2 out of 10
Very good
(17 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Studio, 1 King Bed with Sofa bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(47 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Studio, 1 King Bed with Sofa bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(54 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Studio, 1 King Bed with Sofa bed (Hearing Accessible)

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

10.0 out of 10
Exceptional
(2 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • 44 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Studio, 1 King Bed with Sofa bed (Hearing Accessible)

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

  • 44 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Studio, 1 King Bed with Sofa bed (Mobility Accessible, Roll-in Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Roll-in Shower)

  • 44 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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About this property

Residence Inn by Marriott Charlotte City Center

A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. Free full breakfast and free WiFi in public areas are also provided. Additionally, valet parking, coffee/tea in a common area and a business centre are on-site. Weekly housekeeping is available.
Residence Inn by Marriott Charlotte City Center offers 116 air-conditioned accommodations with coffee/tea makers and a hairdryer. This accommodation is furnished with double sofa beds. 47-inch LCD televisions come with premium cable channels and Netflix. Accommodation at this 3-star hotel has kitchens with fridges, microwaves, kitchenware and utensils and dishwashers. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Residence Inn by Marriott Charlotte City Center. During your stay, you're just a quick walk from Spectrum Center. Features include free breakfast and free WiFi in public areas, plus a restaurant.
  • Free full breakfast served daily
  • Free WiFi
  • Enjoy Mediterranean cuisine while dining at AC Lounge
  • Valet parking and self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the clean guestrooms
  • Steps from Spectrum Center and 7 minutes on foot from Charlotte Convention Center
  • Pets welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

A business centre and meeting rooms are available. Event space at this hotel measures 5091 square feet (473 square metres) and includes conference space. A 24-hour fitness centre, a terrace, and coffee/tea in common area are also featured at the business-friendly Residence Inn by Marriott Charlotte City Center. Parking is available for a fee.

This 3-star Charlotte hotel is smoke free.

Guests are served a free full breakfast on weekdays from 6:30 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.
AC Lounge – This restaurant specialises in Mediterranean cuisine.
Nuvole on 22 – This bar specialises in international cuisine and serves lunch and dinner. Open daily.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (USD 34 per night; includes in/out privileges)
  • Valet parking on site (USD 42 per day; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • AC Lounge
  • Nuvole on 22

Things to do

  • 24-hour gym

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Wedding services

Business services

  • 5,091 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 8 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 47-inch LCD TV with premium cable channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per stay
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: USD 34 per night (in/out privileges)
  • Valet parking fee: USD 42 per day (in/out privileges)
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Residence Inn Charlotte City Center Aparthotel
Resince Charlotte City Center
Charlotte City Center
Residence Inn Charlotte City Center Hotel
Residence Inn Charlotte City Center Charlotte
Residence Inn Charlotte City Center Hotel Charlotte

Residence Inn by Marriott Charlotte City Center Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 741 out of 1003 reviews
Rating 8 - Good. 150 out of 1003 reviews
Rating 6 - Okay. 61 out of 1003 reviews
Rating 4 - Poor. 15 out of 1003 reviews
Rating 2 - Terrible. 36 out of 1003 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

DaShaun

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great loved the view.
Stayed 2 nights in Feb 2026

10/10 Excellent

Lisa, la mirada

Liked: Cleanliness, amenities, property conditions & facilities
Clean, friendly staff, walking distance to concert!
Stayed 1 night in Oct 2025

10/10 Excellent

Zachariah

Stayed 1 night in Feb 2026

10/10 Excellent

Rasulala

Stayed 2 nights in Feb 2026

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities
Great hotel
Stayed 1 night in Nov 2025

10/10 Excellent

Breyonna

Stayed 1 night in Feb 2026

10/10 Excellent

Reginald

Stayed 1 night in Feb 2026

8/10 Good

Deontre

Stayed 1 night in Feb 2026

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities
The room was very clean and the staff was very helpful and courteous
Stayed 1 night in Feb 2026

10/10 Excellent

Phonephet

Liked: Cleanliness, staff & service, amenities
Very clean
Stayed 1 night in Feb 2026

10/10 Excellent

Terrence

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and had great amenities. Comfortable work environment.
Stayed 3 nights in Feb 2026

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful view, great vibe. Drinks and small plates were reasonably priced . Staff attentive and welcoming…place was a home run.
Stayed 1 night in Feb 2026

10/10 Excellent

Mason

Stayed 1 night in Feb 2026

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
Great
Stayed 2 nights in Jan 2026

10/10 Excellent

Eugenia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Out stay was grand, room clean staff friendly staff, breakfast was good. I want to shout out to the kitchen staff especially, ALISA great personality, funny and nice to talk with, she made us feel at home - thank you Alisa for you kind spirit!
Stayed 2 nights in Feb 2026

10/10 Excellent

Shannon

Stayed 1 night in Feb 2026

10/10 Excellent

Tyrone

Stayed 1 night in Feb 2026

10/10 Excellent

Katorah

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing. Taylor was extremely knowledgeable. We came unfortunately during a snow storm for my husband’s birthday . The downside was we didn’t get to enjoy the rooftop Saturday night, even though we were advised it was gonna open. Maybe we’ll stay again to try it out. All in all it was a relaxing stay. Clean and inviting hotel stay. Oh the ladies at breakfast were amazing as well.
Stayed 2 nights in Jan 2026

10/10 Excellent

Oussama, WINNIPEG

Stayed 2 nights in Jan 2026

10/10 Excellent

John

Stayed 4 nights in Jan 2026

8/10 Good

John

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was ok, the housekeeping was a failure, the parking was decent, the amenities was ok, the rooftop bar was excellent. Close proximity to restaurants and shopping.
Stayed 3 nights in Jan 2026

10/10 Excellent

Lakeisha

Stayed 1 night in Jan 2026

10/10 Excellent

Lena

Liked: Cleanliness, staff & service, amenities
Staff was very friendly. Room was spacious and clean.
Clean little kitchen area
Spacious bathroom and shower
Stayed 3 nights in Jan 2026

8/10 Good

Aldin

Stayed 2 nights in Dec 2025

4/10 Poor

Vanessa

Travelled with family, Travelled with pets
Liked: Cleanliness
Disliked: Amenities
We arrived around 10:30 p.m. to find the entry doors locked and had to wait for another guest to exit so we could get in. Once inside, it was very confusing to figure out where to go, as check-in is on the 14th floor. Check-in itself was smooth—Jada was warm, friendly, and very informative. The room was clean, spacious, and comfortable. We also appreciated the pet relief area on the 8th floor, which was far safer and more convenient than going out onto the street. The next morning, however, there was no water in our room. When we called the front desk, the clerk was rude and insisted there had been a sign in the lobby and that an email was sent—neither of which was true. Our email was confirmed at check-in, and we thoroughly checked both our inbox and spam folder. We were also told, “You can call corporate, but they’re not going to do anything for you.” Since the water wasn’t expected to be restored until 2 p.m., we spent the only day we had in Charlotte unable to shower or brush our teeth and ultimately had to drive to a local Planet Fitness to use their showers. Overall: confusing entry process and very poor customer service.
Stayed 2 nights in Jan 2026

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