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SpringHill Suites by Marriott Charlotte Concord Mills Spdwy

3.0 star property

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Photo gallery for SpringHill Suites by Marriott Charlotte Concord Mills Spdwy

View from property
Reception
40-inch TV with cable channels, pay films
Free full breakfast
Fitness facility

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
7811 Gateway Ln, Concord, NC, 28027
  • Place, Great Wolf Lodge Water Park
    ‪12 min walk‬
  • Place, Concord Mills
    ‪12 min walk‬
  • Place, SEA LIFE Charlotte-Concord Aquarium
    ‪3 min drive‬
  • Airport, Concord, NC (USA-Concord Regional)
    ‪4 min drive‬

Room options

View all photos for Studio, 1 King Bed

Down duvets, pillow-top beds, desk, laptop workspace

Studio, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • 38 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 2 Queen Beds

Down duvets, pillow-top beds, desk, laptop workspace

Studio, 2 Queen Beds

8.8 out of 10
Excellent
(3 reviews)
  • 38 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed (Mobility Accessible, Tub)

Down duvets, pillow-top beds, desk, laptop workspace

Studio Suite, 1 King Bed (Mobility Accessible, Tub)

  • 38 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed (Mobility Accessible, Roll-In Shower)

Down duvets, pillow-top beds, desk, laptop workspace

Studio Suite, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 38 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds (Mobility Accessible, Tub)

Down duvets, pillow-top beds, desk, laptop workspace

Studio Suite, 2 Queen Beds (Mobility Accessible, Tub)

  • 38 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed (Hearing Accessible)

Down duvets, pillow-top beds, desk, laptop workspace

Studio Suite, 1 King Bed (Hearing Accessible)

  • 38 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Down duvets, pillow-top beds, desk, laptop workspace

Studio Suite, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 38 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds (Hearing Accessible)

Down duvets, pillow-top beds, desk, laptop workspace

Studio Suite, 2 Queen Beds (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 38 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed

Down duvets, pillow-top beds, desk, laptop workspace

Studio Suite, 1 King Bed

8.8 out of 10
Excellent
(26 reviews)
  • 38 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds

Down duvets, pillow-top beds, desk, laptop workspace

Studio Suite, 2 Queen Beds

8.4 out of 10
Very good
(19 reviews)
  • 38 sq m
  • Sleeps 5
  • 2 Queen Beds

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About this property

SpringHill Suites by Marriott Charlotte Concord Mills Spdwy

Hotel with free parking, near Great Wolf Lodge Water Park
A 24-hour fitness centre, a 24-hour business centre and coffee/tea in a common area are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and dry cleaning are on-site. Housekeeping is available on request.
SpringHill Suites by Marriott Charlotte Concord Mills Spdwy offers 95 accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas. Pillowtop beds feature down duvets. Televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Concord hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at SpringHill Suites by Marriott Charlotte Concord Mills Spdwy. During your stay, you'll be within walking distance of Great Wolf Lodge Water Park. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free full breakfast offered
  • Free WiFi
  • Free self-parking
  • Amenities include a 24-hour business centre, a meeting room and conference space
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 15 minutes by foot from Great Wolf Lodge Water Park and a 3-minute drive from Concord Mills
A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is available. Event space at this hotel measures 872 square feet (81 square metres) and includes conference space. The business-friendly SpringHill Suites by Marriott Charlotte Concord Mills Spdwy also features a 24-hour fitness centre, coffee/tea in common area, and laundry facilities. Self parking is free.

This 3-star Concord hotel is smoke free.

Guests are served a free full breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 872 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet (84 centimetre high)
  • Hand-held showerhead
  • Handrails in stairways (89 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (122 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2000
  • Comprehensive recycling policy
  • Smoke-free property
  • Vegan dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free cot
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:00 AM
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100.00 will be collected before check-in.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

SpringHill Suites Marriott Charlotte Concord Mills Spdwy
SpringHill Suites Marriott Charlotte Spdwy Aparthotel
SpringHill Suites Marriott Charlotte Spdwy
SpringHill Suites riott Charl

SpringHill Suites by Marriott Charlotte Concord Mills Spdwy Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 553 out of 1000 reviews
Rating 8 - Good. 252 out of 1000 reviews
Rating 6 - Okay. 104 out of 1000 reviews
Rating 4 - Poor. 48 out of 1000 reviews
Rating 2 - Terrible. 43 out of 1000 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Jason

Travelled with group
Liked: Cleanliness, staff & service, amenities
Very clean and modern. Great location. Really good continental breakfast included. Staff were friendly. Check in/out was easy. Would definitely stay there again.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jay

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean and staff very friendly
Stayed 2 nights in Oct 2025

10/10 Excellent

Tanya, Brooklyn

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was ok, staff was great
Stayed 2 nights in Oct 2025

10/10 Excellent

Denise

Stayed 2 nights in Oct 2025

10/10 Excellent

Meredith

Stayed 1 night in Oct 2025

6/10 Okay

Greg

Stayed 2 nights in Oct 2025

10/10 Excellent

Iyauna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and very nice staff
Stayed 1 night in Oct 2025

8/10 Good

Randall K

Liked: Property conditions & facilities
Plumbing issues in our room. The only way to get warm water was to turn on the cold. Vanity sink and the shower backed up and took 1/2 hour to drain. The room was Noisy
Stayed 1 night in Oct 2025

10/10 Excellent

Raevyn

Stayed 3 nights in Oct 2025

10/10 Excellent

Tom

Stayed 1 night in Oct 2025

2/10 Terrible

Shalon

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This place is a dump especially when you are paying $250+ per night. I'm tired of my hard earned money being taken for granted for sumpar quality and service. The first room was dirty. The second room was a little better but the hotel is dated and not properly cleaned. I expected so much more from the Marriott brand. It seems like they woyld care more about their customers.
Stayed 1 night in Oct 2025

10/10 Excellent

Steeve

Liked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay
Stayed 3 nights in Oct 2025

6/10 Okay

Donna

Travelled with partner
Very disappointing breakfast -Only hard boiled eggs Was told twice that the eggs would be out soon but then told only boiled eggs were available Breakfast area was not tended to by staff Trash cans overflowing Fire alarm went off at 7:45am - no explanation for having to leave room to go to lobby Would not stay here again
Stayed 1 night in Oct 2025

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The mattresses on the beds were not comfortable at all. Wife had to sleep on the couch. Very lumpy and sagged in the middle.
Stayed 2 nights in Oct 2025

6/10 Okay

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
room and hotel were clean and well kept. location is great as at least two place to eat are right across the street. plenty of parking.
Stayed 1 night in Oct 2025

6/10 Okay

Alida

Liked: Cleanliness, staff & service
Disliked: Room comfort
Front desk staff (Michael) was very kind, friendly, and professional. However, the overall stay was not up to par with some of the other hotels we’ve stayed in
Stayed 1 night in Oct 2025

4/10 Poor

Mary

Disliked: Property conditions & facilities
The toilet was broken. I had to open the top up to manually flush it. When I told the front desk about it, they offered to give me more points. I don’t wabt that; I’d rather have a partial refund. Also picked the hotel because of the indoor pool but that was being renovated. That wasn’t posted ANYWHERE on any website. The front desk clerk said it was, but it wasn’t! My autistic brother was so looking forward to that! Will not stay here again!
Stayed 2 nights in Oct 2025

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing! Clean room, friendly staff, close to dining options
Stayed 2 nights in Oct 2025

10/10 Excellent

Nichole

Stayed 1 night in Oct 2025

10/10 Excellent

Ryu

Stayed 3 nights in Sep 2025

6/10 Okay

Denise

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Our sink was falling in our room. The wall paper was holding it up. The room took forever to cool down.
Stayed 1 night in Oct 2025

8/10 Good

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

6/10 Okay

Vanessa

Travelled with family, Travelled with family and small children
Disliked: Amenities
I booked this hotel because it had a pool and when we got there the pool had been ripped out two weeks ago without informing us
Stayed 1 night in Oct 2025

10/10 Excellent

Niesha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes but it was only one person running everything. She needs help bad. She did an excellent job keeping everything going.
Stayed 1 night in Oct 2025